I adopted a surrendered female cat,she was supposed to be a senior so I thought I'd take her.Long…read morestory short she wasn't a senior which is ok ,but she wasn't spayed I thought they checked her,but they went by what the person who brought her in told them. I found out the hard way.I took her and now she's good and she's only 5 not 9.

They wonderful things for animals, but interactions towards a person could improve tremendously…read morewhen not getting to root of a cause of a situation and given out false information. And let's be honest we are all busy in life don't give me we are to busy with limitation to call backs, even emails, then hire a staff member directly for that purpose, or may a few because you'd think at least one person would reach out if you contact more then one person!!! Some people on the outside of the APL care for animals. Further more if you involve this APL they don't care about feelings to people or animals in situations of keeping them with there original family when asked for help in tough situations, they lie!!! I found out when I was told they could get a foster or a temporary hold because of my situation which was the first they straight up and put them in as a surrender to be put up for adoption!!! So my babies got shipped off like some step child in hopes they adjust!!! There's no way in hell they were gone in a few days another lie!!! Then they make you feel bad and tell you it's your fault because they lie. That might not happen to everyone but for me it did!!! The Supervisor was not nice neither I came to pick up my animals and she said I couldn't get them, so it's clear they are still there apparently, but she said she's not allowing me to get them, because they were ill meaning my fault and because one cat had natty hair!!!! Turns out the cat got Hyperthyroidism which they can contract after age 12 and the cat is 13, the thyroid problem also makes the cats appearance look ungroomed and and start a natty process from side effects making it hard to keep up and ain't that something I was lied to and pushed aside for doing nothing wrong but asking for help till I got situated which was not even a week!!! When I went to get them they were posted on line not even a day, they were still showing as I walked in at 5:45pm they close at 6:30 last adoption is at 6pm and when I was sent away took me 20 minutes to get back looked on line again they took them off the sight!!!! It's a bunch shit and I'm gonna get some kind justice out of this because you wouldn't acknowledge a good hearted person who loved her cats like it was her kid!!! Shame on me for thinking I'd get help, must of been to much for a few days of help how is it caring when your forcing animal to adjust when they didn't have too how nice of you , I think not HORRIBLE!!! Now I'm left missing my babies I ache, I only thought they were going to hold them for me just for one day and I lost them disgusting

What a wonderful shelter with caring and loving staff! We got our Minnie from this shelter 3 years…read moreago, as hard to believe as that is, and it's been such a blessing for all of us! I will always be grateful for them helping us find our new family friend! This shelter really does everything they can for all of their animals to keep them safe and healthy! They are incredibly hard working and committed to their animals in a loving and supportive way; whether it taking them to the vet at any time of the day or night to helping mother dogs birth their puppies, they are right there caring for them every step of the way! They go above and beyond to rescue animals and take in any stray/surrender they can! That's how they found Minnie. They do their best to find their animals homes that will take care of their needs as well as work with the new families in any needs they have. They really know each and every one of the animals they care for by their personality and interests. These staff members have a personal relationship with these animals instead of only knowing them by a number or "name". I honestly am very proud of all their hard work, their abilities to conquer through anything and admire their passionate hearts! 5 stars is not a high enough award that this rescue deserves as they clearly do 10 star and above work! I hope you consider checking them out for a new furry friend and see all of the care they receive here!

Love the rescue work they do, but also love the work they do as a boarding facility. We adopted our…read moresecond dog as a puppy two years ago and she is a perfect fit for our family. I appreciate all the love they show both my pups (one from their rescue, and our older dog from another rescue) when we drop them off. They know their personalities and how to handle each of them. We used to have a family friend watch the dogs at home when we were out of town, so I was a bit nervous the first time we left them, but the staff made sure to let me know we could contact them to check on the dogs any time... and now my dogs are exited to go back and play when we are out of town. Thank you for all your hard work ROAR staff!!!

Great staff and facility…read more With my daughters Girl Scout troop we took a tour of the facility. They have a great group of volunteers that care deeply for all the animals. The place was well organized and clean. Everyone loved the catio to be able to interact with the cats in a more natural environment. If looking to adopt this would be a great place to check out.

I cannot recommend Berea ARF for the following reasons. Most rescues and shelters allow you to walk…read morein and browse the selection of cats and dogs. Most places have friendly and helpful staff to assist you in choosing the right potential pet. Unfortunately, Berea ARF is NOT like most places. As a pet owner for most of my life (I'm 68 years old), I've never had any issues with adopting my pets. The staff at Berea ARF are rude, arrogant, and condescending. Their policies are questionable. Our two encounters with them resulted in our being placed on a blacklist - we are now banned from adopting from them. The first incident was a miscommunication regarding declawing - we told the counselor that we did indeed have prior cats declawed, but we no longer adhered to that choice. He took it to mean we were going to declaw any future cat. After going on and on about the effects of declawing (yes, we got it the first time he mentioned it), we left without adopting a kitten. Upon returning the next day to adopt a kitten we fell in love with, we had to assure the staff we had no intention of declawing. That night, while playing with the new kitten, my wife suffered a severe allergic reaction; her eyes swelled shut, and she had difficulty breathing. While this had never happened with any previous cats, we had no choice but to return the kitten. I returned her the next day, along with the new toys we had bought for her. No refund on the adoption fee of $140. Fast forward 4 weeks - we had since adopted another kitten Aja, a gorgeous Himalayan/Siamese mix, a breed we made sure caused no allergic reactions. We decided to get Aja a playmate and found a Siamese kitten on Berea ARF's site. After checking in with the receptionist, the shelter manager, Kymber, informed us of the ban on us adopting any pet. We are done with Berea ARF.!

Always get crickets for my frogs here! The employees are always so nice and helpful! I know I…read morewouldn't want to count 60 some crickets for me but they gladly always do!

This place is dirty and the staff wasn't friendly. No greeting at all. The shelves looked empty…read more I spent maybe two minutes in the store. I wasn't pleased to be there any longer.

They do so much for the pets. We adopted our cat from this sanctuary, he is 4 yrs old and is a…read morejoy to have in our family. Ann and the volunteers have done great work for years. I think there are several other pets here that are adoptable, we fell in love with Ranger too, but adopted Joey, who was so much like our previous cat. I highly recommend them as they are small, know the pets' backgrounds and are honest and need people to adopt the pets. This is smaller and more hands-on than the other 2 that we looked at, the APL and Barf, so we chose to adopt here instead. So glad for their hard work every day!

Purrfect companion sanctuary in n Cleveland is actually a free roaming cat sanctuary, Not a…read morerestaurant. I have twice adopted from them. This place is amazing! So clean, so much love and knowledge regarding each cat. My boys were the loves they promised.

great place, for veterans I would suggest here do not go to other places you will get your personal…read moreproperty stolen I do not want to call a place out they are helping some needy people but their service is not good at 2100 Lakeside Avenue East but here at the VOA the opposite the front desk people are nice the case workers, intake and all personnel are really professional and good they do their job very well and they need nothing from no body that telling something or saying that their management is good if all those people are doing their job well and need nothing from you. then I would say management is doing its job well. I feel secure here as I am a veteran of the United States Armed Forces. I was treated way better here than anywhere else.

Adopt from an animal shelter! Without a doubt. A no-kill shelter? Even better. The lovely staff…read morehere absolutely adores their little four-legged friends and the volunteers are superstars, too! I was able to walk around without being nannied. I was encouraged to play with the fur babies. And when we decided on a bonded pair of senior brothers who look more bovine than feline, WE were the ones treated like rock stars. Being able to get nearly all the essentials there with a teeny-tiny price tag was a sigh of relief and that money goes back into the shelter, too. If you or your charges have sensory issues, I would recommend ear protection as it does get loud, but that's just par for the course at nearly all shelters. This place is the real deal!

A beautiful building with plenty of room for the cats to roam and explore. Everything was perfectly…read moreclean and well maintained. The volunteers were incredible -- they knew every cat by name, which ones liked being held, which were shy, which ones were little bullies, and which would happily jump on top of the furniture or refrigerator. They were also very knowledgeable about each cat's medical needs and personality. It's clear this place is run with so much care and love. An absolutely amazing place. Bonus - it's a no kill shelter.

Stay Awhile Cat Shelter is a truly special place. The love and dedication they show to every single…read morecat in their care is remarkable. You can tell immediately that this isn't just a shelter--it's a safe haven. The environment is calm, clean, and thoughtfully set up to give the cats the space and comfort they need to feel at home. The staff and volunteers go above and beyond to ensure each cat is not only cared for physically but emotionally as well. They take time to get to know each cat's personality, which makes the adoption process thoughtful and successful--for both the cat and the new family. If you're considering adoption or looking to support an organization that truly puts animals first, Stay Awhile is worth your time and trust. They do incredible work, and the impact they make shows in every purr and playful paw.

Fabulous organization. After searching high and low, they found the perfect dog for our family and…read moreshe has been amazing. She got pneumonia and almost died before she came to us, but the volunteers at Secondhand Mutts nursed her back to health and gave us such a gift! Forever grateful!

The owner could call you back when you ask them too. I was going to adopt one of their Dobermans…read morebut was told after I filled out the application that "we think you do too much with your dogs." My Dobermans have been therapy dogs, scent dogs, tricks dogs and competition obedience dogs.. not all of them have been the same. I then pursued another Doberman with another rescue to see if it would work because they didn't know anything about the dog. In the middle of this, they contacted me to say they may have made a mistake .. I said I was involved in this now and I have to follow through. Unfortunately the dog did not work out .. I messaged them last Thursday and was told that they were open for adoption and that I was approved as the email stated.. messaged them on Friday to tell them I was coming on Monday to see the dog and then was told someone else just got approved and was coming to see the dog. I was told they held the dog for me and I said that's good because you were the reason I didn't come to begin with. You get no response when you ask whoever runs the place to call you.. I would not recommend this service to anyone!

At a time like this it helped being at home. I couldn't recommend them enough. I was able to hold…read moremy baby through the whole process.

This was our second experience with Gentle Farewell. Our 1st was over 4 years ago, for my eldest…read moreson's fur baby, and it made a very difficult time peaceful and comforting. The vet who came, sorry I don't remember her name, was nothing short of amazing! Her words assured us we were doing the right thing. "You are giving Nina the most difficult gift that you have ever given." When it came time for my youngest son to say goodbye to his beloved Ryker, we didn't hesitate to call Gentle Farewell. Unfortunately, we did not have the same comforting experience. Dr. Parker was not unkind, but we certainly didn't connect with her glowing testimonials on the website. All 5 of us present, found her to be competent, but clinical and a bit rushed. Maybe she was having a bad day, but we certainly weren't left with the same feeling of empathy as the first experience.