I took my 3 month old puppy today for the first time to get her nails cut. The staff was very kind,…read morepatient and gentle with her. She wasn't nervous and they were able to quickly cut her nails with no problems. I appreciate them fitting us in quickly and being upfront about pricing. Will definitely go back again!

My fiancé and I have been bringing our dog Maple here for the last 6 months and are incredibly…read morehappy with the job that they do here. This place was recommend to us by someone at our local park, after having had some frustrations with the previous groomer we were using. She's a bernese mountain dog so she tends to have quite a bit of hair, but she always leaves well groomed, tangle free and smelling clean. Justin is always great with communication, and does a wonderful job. Thanks for taking such great care of our sweet girl!

I've been bringing my cutie pie to this grooming establishment for over a year now, and…read moreunfortunately each visit seems to come with an attempt to upsell additional services. Almost every appointment includes recommendations for add-ons like deshedding shampoo, which increases the overall cost. Today's visit was especially disappointing. I was told for the first time my dog has dry skin and they proceeded to point it out, though it wasn't clear what solution they were leading into--possibly another added service or product recommendation. Then I was told my dog had "a lot of matting" underneath her undercoat. They showed me the area, and honestly, it did not appear severely matted at all--nothing noticeably different from what she's had during previous grooming appointments with them. The owner continued explaining they weren't sure how long brushing would take before shampooing and because of that there "may" be an additional $25 charge. The uncertainty around the pricing was frustrating. I came in expecting a simple shampoo and haircut, but was quoted $115 with the possibility of additional charges depending on brushing time. The owner even suggested I take my dog home, brush her myself, and bring her back--which I found surprising. On top of that, I was told pickup wouldn't be for another 4 hours. To me, that feels excessive and seems tied to taking on too many dogs at once. If my dog is already staying for that amount of time, I struggle to understand why there may still be extra charges added. What's most disappointing is the amount of surprise fees and added services, especially as a long-time loyal customer. Every pet owner I've spoken with--many with the same breed--typically spends around $60-$70 for grooming. Also during our conversation another customer came in and waited with his dog , when clearly on their door it says one customer in store at a time . The owner should have made that clear as I felt uncomfortable all while another customer stands there listening in. Upon my arrival, there was another customer there with his dog and I patiently waited outside Needless to say, just be aware that during visits, additional services may be recommended that can significantly increase your final bill. -- A disappointed loyal customer

UPDATE: As of 2023-2024 they no longer take in business for just dog/cat nail clipping / filing can…read moreonly be done in conjunction with grooming.

My dog Lucy who is a labradoodle used to HATE going to the groomers. Jennifurs is the only place…read moreshe walks right in and gets excited to see Jennifer. I know she's in good hands and she always looks amazing when I pick her up. Definitely recommend!!

I live in Fair Lawn, NJ, never San Francisco. Jennifer…read moreconsistently makes my dogs clean and fresh. She gives haircuts that. She makes the dogs look consistently great. She has a gentle touch., and does her best not to cut the hair too short, even when I have not combed them enough between visits. I can only say positive things about her techniques and also, Jennifer's kind and friendly manner. My doggies love her!

I am beyond happy with the grooming and treatment of my hospice foster dog…read more She was matted and really needed a good clean up. They were wonderful and she looks amazing' I will be bringing all of my other dogs there! The ladies are patient and friendly and great prices! If you need a new groomer I highly suggest this place! They now are stuck with me and all my Special needs pets

We have been going here since we moved to Hawthorne 3yrs ago. My Shiba Inu is not the easiest but…read moreNatalie and her team take care of her like she's one of their own. They are amazing with my dog. And they are literally one house away from where we live so that's always a plus. Just today my mom wasn't able to pick up my dog at the groomers because she wasn't feeling well and they were so kind to bring my dog back home after she was done. And my dog does not take to people very quickly. So you know these are amazing women who love what they do. Thank you so much!! You guys are awesome!

I have one happy dog and one happy client since we've been going here!…read moreThey do wonderful job!

From the owner: Pet stylists , Pet grooming salon, Dog Grooming, Cage Free grooming, Cage Free drying, Dog…read moreharness, Leashes, toys available to purchase. Gift Certificates Available. By Appointments. Typically 2-4 hours for full grooming depending, Size, temperament and coat conditions.

My feisty Chihuahua Pedro is always spoiled when he gets A WASH & BLOW , Nails Cut with care and of…read morecourse he gets a neckerchief and homemade treats finished off with a splash of doggie cologne .

I have not taken my dog to a groomer for what seems like a long time (due to the pandemic). We used…read moreto visit a specific groomer every couple of months. This however became very costly and found that after pick up, I was going over spots that were missed/uneven. I took matters into my own hands and purchased all tools needed to groom my dog at home. This helped with the upkeep and saved me some money. I found this at home process to be very sufficient as I got better at grooming my dog each time. Because I'm not a professional, the process takes a bit longer for me to complete. I didn't have the time to groom my dog so I decided to give Rub A Dub a try. A little background, I have a small shitzu weighing roughly 10 lbs. I called for a quote and the owner advised a range depending on how my dogs hair was. Rub A Dub had the soonest available date so I scheduled an appt. Dropped my dog off and was advised a specific time to come back for pick up. I come back the time the owner had advised and learned that my dog was not ready. I had to come back in another hour. Now I understand that the owner may have needed more time to complete my dog but a call would have helped. Thankfully I wasn't too far but it was definitely an inconvenience and frustrating taking into consideration that I was a new customer.. An hour had passed, my dog was ready for pick up. I saw her and there were a few areas I had asked the owner to go over before I paid and left. He proceeded to go over the spots that were missed and rudely said that he couldn't do anymore/spend time as he had another dog on the table.. In addition, when I had dropped my dog off, the owner never mentioned that it was cash only. Thank goodness I read the small sign there was on the glass. It would have been helpful if that was mentioned earlier on when I made the appt. In closing, he had also said there would be a bandana and snacks for my dog included in the full price. This was not supplied either. Overall, the job was done but my dogs haircut was choppy. I was not happy with the whole experience and doubt I will bring my dog back. Sorry.

I brought my golden doodle here for the first time today. As he is mainly a standard poodle he is…read morevery large and his fur poodle-like fur is very hard to manage. Bryant did a fantastic job getting him clean and cut and he looks beautiful. Mariyln was very accommodating and just plain nice! I would recommend Rovers Makeovers to everyone!

Today i had an awful experience at this business. I've taken my 2 dogs here a few times. Each time…read moremore of a wait time to have the dogs ready to leave. ive waited as long as 5 hours for the 2 dogs.I had 10am appointment which the owner was late to arrive. I had told him while making apointment i needed them done as soon as possible today. We went inside and he told me ive been nothing but nasty everytime i was there. And he told me this would be the last time he'd take my dogs. When explaining the whole time the reason for it always taking so long is because he has an 18 month old. Not for nothing but that is not my problem.And running a business with a child there to me seems wrong especially when all he does is blame the 18 month old for the all the delay. So everytime I took my dogs i thought i was helping his family with my business. I honestly dont know why i kept going back. ive never been told by anyone in my 66 years on this earth that i will take you today but this will be the last time. i dont appreciate being talked down to by the owner. ive already made an appointment for my dogs elsewhere. I WILL NEVER GO TO THIS BUSINESS AGAIN AND I DEFINITELY WONT RECOMMEND ANYONE I KNOW TO PATRONIZE THIS ESTABLISHMENT!!! VERY VERY UNHAPPY AND DISSATISFIED CUSTOMER!!!!

I have been following Anna the groomer for at least 10 years so I followed her when she went to…read moreseven star pet resort . She always did a great job on my dogs grooming and i was happy she was still in close proximity to me. I had heard she left and since I had a gift card I brought my dog there to try a new groomer. The groomer did a nice job on my dog. I have no complaints about her at all. She was very polite and professional and cut my dog just like how I asked her.. very nice job.. Unfortunately I can't say the same about the receptionist. She needs an class in customer service!! Very rude and unprofessional. Spoke to me very nastily. The other person waiting in the lobby told me I should write a review on yelp as she could not believe the rudeness either. I'm not sure who the owner of this establishment is .. not sure if it is a person named Shawn but if it is you might want to find a nicer and more tolerant professional person to run your front desk. Since the price of my dog went up 20 dollars since Anna left I was willing to pay but to be abused and rudely treated is unacceptable. Especially since there are plenty of other places to bring your dog that are on par with your pricing or a little less.. I will be taking my dog elsewhere .

I found 7 Star Pet Grooming by searching for Saul Solano, as he had been grooming our dogs (a…read moreShih-Tzu and Shorkie) since they were pups (7+ years). Saul had worked at the Petco in Totowa, and when we learned that he had left, we didn't know where to turn! Luckily, after a little bit of detective work (Google), we found him at 7 Star. It looks as though they've just recently opened, but everything is very much in order. Saul is very experienced, and always a pleasure to deal with. He treats our dogs, and others' dogs from what I've seen, as if they were his own. Definitely give 7 Star Pet Grooming a chance. You'll be very happy with the results! PS: The building is a little easy to miss if you're driving by quickly. It's behind the, "Lightning Press" building. I'll post a Street View pic that will hopefully help give others an idea of where it's located.

This was my first experience with a dog groomer and I was slightly terrified in the beginning. Our…read moredog spent 6 months in a shelter before we adopted her and despite our best efforts to get her cleaned up on our own, we knew a real pro had to take care of her. Luckily we found Monika and she was able to accomodate us on just a day's notice. When I first walked in I was greeted by the staff and explained what we needed done. Then I handed the dog over and waited for their call to pick her up. Just 2 hours later she was ready. Monika and her team did a fantastic job. I requested a deshedding service if they thought it was needed and they said it wasn't. I appreciated the honesty. If there was one thing I would have liked, it would be a better communication of pricing ahead of time. The website didn't list the pricing, and it wasn't communicated at drop off. Price was fair, just it would be good to know ahead of time.

We have 4 dogs so grooming and nail cutting is a hassle. I bring my 2 Chihuahua's here to get their…read morenails cut at least once a month. They always take us as a walk in for nail clipping. We also come in for grooming for them and the others and always by appointment. The staff is nice and they always do a great job. They even put a bandana on the dogs and some doggie cologne when they leave. Great local groomer.