I am beyond happy with the grooming and treatment of my hospice foster dog…read more She was matted and really needed a good clean up. They were wonderful and she looks amazing' I will be bringing all of my other dogs there! The ladies are patient and friendly and great prices! If you need a new groomer I highly suggest this place! They now are stuck with me and all my Special needs pets

We have been going here since we moved to Hawthorne 3yrs ago. My Shiba Inu is not the easiest but…read moreNatalie and her team take care of her like she's one of their own. They are amazing with my dog. And they are literally one house away from where we live so that's always a plus. Just today my mom wasn't able to pick up my dog at the groomers because she wasn't feeling well and they were so kind to bring my dog back home after she was done. And my dog does not take to people very quickly. So you know these are amazing women who love what they do. Thank you so much!! You guys are awesome!

Groomer did a great job. Price was fairly reasonable,…read more & Everyone (groomer, front desk person) was SOOO NICE ("&" professional). ... Besides OBVIOUSLY being in business to make money, they genuinely seemed to CARE about & love the pets. My baby really liked them too. Thanks for a Job well done.

Finally, a grooming spot I can trust. I've had my puppy for 4 months and it's been difficult to…read morefind a place that has honest pricing and isn't looking to nickel and dime you. 100 bucks for full groom and bath is fantastic. Place is clean, timing was prompt and payment was easy. When you look at places like groomington or others in the area, who will charge you an arm and a leg, how can you not support a place like this? Can't recommend it enough, please go!!

I've been bringing my cutie pie to this grooming establishment for over a year now, and…read moreunfortunately each visit seems to come with an attempt to upsell additional services. Almost every appointment includes recommendations for add-ons like deshedding shampoo, which increases the overall cost. Today's visit was especially disappointing. I was told for the first time my dog has dry skin and they proceeded to point it out, though it wasn't clear what solution they were leading into--possibly another added service or product recommendation. Then I was told my dog had "a lot of matting" underneath her undercoat. They showed me the area, and honestly, it did not appear severely matted at all--nothing noticeably different from what she's had during previous grooming appointments with them. The owner continued explaining they weren't sure how long brushing would take before shampooing and because of that there "may" be an additional $25 charge. The uncertainty around the pricing was frustrating. I came in expecting a simple shampoo and haircut, but was quoted $115 with the possibility of additional charges depending on brushing time. The owner even suggested I take my dog home, brush her myself, and bring her back--which I found surprising. On top of that, I was told pickup wouldn't be for another 4 hours. To me, that feels excessive and seems tied to taking on too many dogs at once. If my dog is already staying for that amount of time, I struggle to understand why there may still be extra charges added. What's most disappointing is the amount of surprise fees and added services, especially as a long-time loyal customer. Every pet owner I've spoken with--many with the same breed--typically spends around $60-$70 for grooming. Also during our conversation another customer came in and waited with his dog , when clearly on their door it says one customer in store at a time . The owner should have made that clear as I felt uncomfortable all while another customer stands there listening in. Upon my arrival, there was another customer there with his dog and I patiently waited outside Needless to say, just be aware that during visits, additional services may be recommended that can significantly increase your final bill. -- A disappointed loyal customer

UPDATE: As of 2023-2024 they no longer take in business for just dog/cat nail clipping / filing can…read moreonly be done in conjunction with grooming.

My fiancé and I have been bringing our dog Maple here for the last 6 months and are incredibly…read morehappy with the job that they do here. This place was recommend to us by someone at our local park, after having had some frustrations with the previous groomer we were using. She's a bernese mountain dog so she tends to have quite a bit of hair, but she always leaves well groomed, tangle free and smelling clean. Justin is always great with communication, and does a wonderful job. Thanks for taking such great care of our sweet girl!

I took my 3 month old puppy today for the first time to get her nails cut. The staff was very kind,…read morepatient and gentle with her. She wasn't nervous and they were able to quickly cut her nails with no problems. I appreciate them fitting us in quickly and being upfront about pricing. Will definitely go back again!

Best grooming place ever! Friendly staff, not expensive, beautiful grooming & most importantly…read morethey treat the dogs with kindness. I always feel like they treat my dog like their own family.

If I could give this place zero stars I would!…read more Lied and canceled my appointment multiple times. Poor communication skills and absolutely zero customer service. I would not be shocked if this place was on the verge of closing. Consider this place only if you're desperate and want to waste your time. The owner should be ashamed of themselves.

We have had Daisy for several years now. She does a wonderful job with our little fluff ball. We…read moreknow she's good with her by the way my dog goes to the van with her and she's so happy when she's done. Roxy runs around the house proudly showing off her cut and style. Daisy cuts her angles and shapes her just right. It's worth the wait to get her. We can always tell how the groomer was with our dog by the way she reacts. I don't think it's overpriced for the service they provide. And my dog can get service without the stress of a car ride. No 2 groomers are the same and Daisy is the one for us!

Took my dog here about 3 years ago and she left with rake marks on her. The vet said it was caused…read moreby brushing. The groomer denied it and I gave them another chance. First red flag. Went back and was charged a higher rate due to them saying the dog was matted. Which is not true. Recently missed an appt due to an emergency. They charged me full price and had 0 concern for rescheduling or the care of the animal. They simply want money. They hung up on me when I asked for an invoice. Poor business and terrible customer service by the front desk. Avoid this business if you want a groomer who only cares about their pockets.

1: The changes I had…read morerecommended to the owner to be posted are being implemented. Thank you for taking care of this.

We had a lovely experience! Natalia was early, came to our door and met us and the dogs. Engaged…read morewith them and made sure to clearly ask questions to do what we wanted. The dogs looked great after! Weren't stressed at all. We had a great experience and look forward to our next mobile session.

I would definitely bring my little one here - thank you so much for your kindness!…read more Vincent was welcoming and overall friendly. Wouldn't hesitate to bring my little one See you soon!

He was drunk when i picked my poor dog up I was so upset. My dog spent hours there and he did…read morenothing.... He was drunk when I got there so upsetting....

Always makes my Lucy look adorable. They have Reasonable prices. No issues. Quick service. Lucy…read morenever complains. Always comes home with a smile. Definitely recommend.

My pup's usual groomer left the area & I wasn't sure where to go. Found this spot which I had to…read morewait for, but I figured, they must be good if there's a wait. Turns out I was right. What a lovely spot, with lovely people. My pup still smells good two weeks later. Very reasonably priced. Thank you!!