Pet beauty institute was great. The owner Dina is a very nice lady and very professional. I…read morewouldn't go anywhere else. The owner is very experienced. When I need my cat Mikey to go there again I will always use Pet Beauty Salon.

Dina is amazing at what she does. When we first got our toy poodle (Rocky) 5 years ago, we didn't…read moreknow about Dina yet. After 1 or 2 horrible haircuts from Petco, we did our research. We're so happy we found a place so close to where we live. Dina will ask what kind of cut you'd like and she'll give you ideas if you're unsure. We always show her a picture of what we'd like since we're not big fans of the drumstick look that poodles normally have. Rocky looks amazing each time and ALWAYS smells like oatmeal after. That smell typically lasts about 2-3 days and I love it. I'd 100% recommend bringing your dog here.

My toy poodle Isadora and I received a warm welcome the minute we stepped foot in the door. Donna…read morefilled me in as to what was included in the price of the grooming which was very reasonable. I dropped off a mass of black curls and left with a regal princess. Not only was I totally satisfied but Isa was happy.

We brought our two Maine Coon cats in for grooming yesterday and felt compelled to share our…read moreexperience so others can make an informed decision, especially cat owners. For context, we typically only bring our cats in about once a year when their winter coats begin to shed. Because of this, it's especially important that the grooming is done thoroughly and by someone experienced. We had previously been loyal clients of Kim, who consistently handled our cats with efficiency and care. Grooming is very stressful for them, so finding someone capable and experienced was extremely important to us. With Kim, we could always count on a full, thorough service: bathing, drying, shaving where needed, knot removal, nail trimming, ear cleaning, and sanitary care. That level of care is why we were willing to travel and pay a premium. When we arrived this time, we were surprised to learn the business was under new ownership. We decided to give it a chance. We dropped our cats off at 9:00 AM as the first appointment of the day and were told the process would take approximately 3 hours, which we were completely fine with. Around 11:20 AM, we received a brief call asking if one of our cats should be shaved. We were told they would use their judgment, and that was the only communication we received. By 1:00 PM (now 4 hours later), we returned to check in. What we found was extremely concerning: * One cat had reportedly urinated out of stress and, according to staff, nothing beyond a basic cage bath had been done. * We were also told at that point by Donna that she was uncomfortable handling him and that he would need to be sedated for grooming in the future. This was alarming to hear, as this has never been an issue in the past, he was always successfully groomed by Kim without sedation. * The other cat was still in the process of drying after only being bathed. * Neither cat had received any of the grooming services we came in for (no haircut, no knot removal, no nail trimming, no ear cleaning, etc.). * One of our cats was left drying in a cage next to a continuously barking dog, despite other quieter, more isolated spaces being available. * Both cats were visibly terrified. There had been no proactive communication to inform us of any issues, delays, or inability to complete the grooming. After over four hours, essentially no meaningful grooming had been performed. While Donna was polite, it was clear that she was uncomfortable explaining the situation. Only after we arrived did they begin attempting to brush one of our cats, which raised concerns about whether anything would have been addressed had we not shown up when we did. We ultimately left with two cats who were still matted, unkempt, and significantly more distressed than when we dropped them off. Our main concern is not just that the grooming wasn't completed; it's the lack of communication and the apparent inability to handle cats in a setting that claims to offer those services. Based on this experience, the facility does not appear properly equipped or experienced in feline grooming. We were offered complimentary future services, but unfortunately, this experience has completely eroded our trust. No incentive would make us feel comfortable returning. If you are a cat owner, especially with breeds that require specialized grooming, I would strongly recommend asking detailed questions about experience and process before booking here.

Bark N Purr was a magnificent find. They did a remarkable job with Frodo and he received a good…read moregrade on his behavior throughout his grooming. That's heaven sent for a Scottish Terrier. Thank you, Bark N Purr, for your professionalism and artistic grooming skills. You'll always have our business and gratitude.

Liz was amazing with my 21 yr old cat that hasn't been grooming himself so well lately. His fur was…read morequite matted and really needed to be shaved on one side of his body. She was so gentle with him and didn't stress him out. She allowed me bring him in after all the dogs had left except her adorable puppy. Her prices are very reasonable. I highly recommend her.

The worst haircut our shih tzu has ever gotten. We provided pictures of the haircut we wanted, and…read morehe ended up with a square head. She wouldn't fix it. Ended up asking us to never come back. Not a problem. This horrible haircut cost almost $100.

This place is quite questionable. I was bringing my doggie here because it was close to where I…read morelived and they were able to cut his hair since he's a bit feisty at haircuts (he only weighs 12 lbs.). One time I brought him here for a haircut and it was taking an unusually longer amount of time than normal and I was told he was still in the cage waiting for bath time. After several hours, I called again, still in cage. Then after 10 minutes they called and said he was ready . I found this unusual but didn't say anything. When I took him home, I found out that they had not given him a physical bath but threw some spray was on him which was caked up on his neck. Fraud and yet they still charged me the full grooming price. Never again

This was my first experience with a dog groomer and I was slightly terrified in the beginning. Our…read moredog spent 6 months in a shelter before we adopted her and despite our best efforts to get her cleaned up on our own, we knew a real pro had to take care of her. Luckily we found Monika and she was able to accomodate us on just a day's notice. When I first walked in I was greeted by the staff and explained what we needed done. Then I handed the dog over and waited for their call to pick her up. Just 2 hours later she was ready. Monika and her team did a fantastic job. I requested a deshedding service if they thought it was needed and they said it wasn't. I appreciated the honesty. If there was one thing I would have liked, it would be a better communication of pricing ahead of time. The website didn't list the pricing, and it wasn't communicated at drop off. Price was fair, just it would be good to know ahead of time.

We have 4 dogs so grooming and nail cutting is a hassle. I bring my 2 Chihuahua's here to get their…read morenails cut at least once a month. They always take us as a walk in for nail clipping. We also come in for grooming for them and the others and always by appointment. The staff is nice and they always do a great job. They even put a bandana on the dogs and some doggie cologne when they leave. Great local groomer.

Always makes my Lucy look adorable. They have Reasonable prices. No issues. Quick service. Lucy…read morenever complains. Always comes home with a smile. Definitely recommend.

My pup's usual groomer left the area & I wasn't sure where to go. Found this spot which I had to…read morewait for, but I figured, they must be good if there's a wait. Turns out I was right. What a lovely spot, with lovely people. My pup still smells good two weeks later. Very reasonably priced. Thank you!!

We have been coming here for many, many years and they always do a great job. We love Chelsea and…read morewe trust her with our pups. You will love this salon and their many services.

This was our dog's first time trying a new grooming salon, so we were nervous. But they listened…read morecarefully to our requests and our pup came back looking so cute!

We used The Madison to board our patterdale terrier for our family vacation and were very happy…read morewith the experience. We got a good feeling from Vic, the owner and his staff about their interest in the dogs. They made sure Elly was comfortable with the situation prior to our vacation (she did 2 half day sessions there). Elly came back to us clean and happy, so I would recommend The Madison

Absolutely outstanding service. Sean goes above and beyond alongside his staff to make sure our dog…read moreis cared for. Unmatched service and hospitality. Highly recommend!!