super fast service and everyone that works there is really understanding and nice :) I came a few times for tire refills and they patched my tire for me really fast read more

They got me in the same day, were quick, and communicated every step of the process. They caught a number of issues my other mechanic missed and I had the car back within a few hours. read more

Quick and friendly service! When my battery died during the winter, they replaced it quick and then gave me two $25 gift cards to use for future visits. Welcoming atmosphere! read more

Quick, friendly, got us in on a Saturday, love shopping locally! Gave us good advice for our mustang tires. And the dogs are cute and friendly, too. read more

Great people to work with reasonable prices and fabulous communication. I'll definitely be back for the rest.

I bought extremely expensive tires there approximately 3 months ago. It cost me well over a grand. One of the tires went flat within a week. This was during the Polar Vortex which meant that I only drove my car probably 2, maybe 3 times which were all short distances. When I went in to tell the manager on duty that my tire was flat, he automatically told me that it wasn't... that my tire sensors probably were going off because of the extreme cold and didn't even bother to look at my tires. Except I reset my tire sensors once it got warm out, and the low tire pressure sensor was still going off. He kept dismissing me, insisting that I go home... drive home in a car that has a flat tire. I didn't leave until someone looked at my car, but even then, their treatment was terrible. When I told one employee that I suspected a flat because my car would swerve when I would drive over the smallest bump, he essentially told me that I didn't know how to drive my own car... and then proceeded to drive my car terribly into the garage, stalling and burning the clutch... you know, right after telling me that I don't know how to drive. Here's the cherry on top. When I was noticeably upset, the manager told me to "smile". It's 2019. Every man should know that telling a woman to "smile" is a bit sexist. Don't go to this place. Other than the owner, everyone else has been terrible to work with. read more

Needed a tire rather quickly. All shops in the area required an appointment and wouldn't even check inventory. I stopped in at Lovell's on my lunch break and the guy was great!! I didn't catch his name but after I told him the size I needed he went to check inventory and luckily they had 1 that was used. Even though they were appointment only and fully booked for the day he squeezed me in for right before closing and when I came back a few hours later got me in and out in less than 30 minutes. read more

Very happy Lovell's is in our town. Quality service and pretty fast to boot. Thanks guys read more

I happened upon Lovell's Discount Tire after my exhaust system exploded while driving down I-88 on the way to Kansas City. The first auto repair shop we hit after getting off the interstate didn't do exhaust work but recommended Lovell's - Hutch in particular ("the best welder in the county"). They could not have been friendlier, fairer, or more pleasant to work with. Hell, I'd almost be tempted to drive there from Chicago any time I needed work done - they were that awesome. Top-notch work and advice at an amazingly low price. I cannot say enough about Hutch, Justin, and the rest of the crew at Lovell's. read more

Such wonderful service! I called and gave tire size. They had in stock. I mentioned that I was coming with a tow truck and they had a work bay ready for me!! I definitely recommend. Great service!! Did not have the tire brand I wanted, BUT had my second choice and affordable to replace front both tires! Thank you read more

I got a flat tire on my way to work and they were the closest tire place listed on google. When I got there they were able to get my in right away. Their waiting room was very clean and professional. They were able to repair my tire within an hour. I expected that I would need to buy a new tire, but they were able to repair it within half an hour. Overall amazing customer service and I would recommend them to anyone. Thanks read more

We've been getting our tires at Lovell's for over 20 years. Don't waste your time going anywhere else. Great prices, great service---period. I am a tough customer...I wouldn't go anywhere else!! read more

I was referred here by Vance's Automotive in Sycamore, and I cannot begin to convey how impressed I am with both businesses. Hutch at Lovells is simply fantastic. I needed my muffler repaired immediately so I could head back to the city, and he completed the job right away in under an hour. Not to mention the price was very fair. Customer service was simply wonderful - they even have coffee and popcorn in the waiting room! I will definitely be back, and will continue to recommend Lovells. read more

Good selection of tires. A fair price and great service. Just a good locally owned business that treats it's customers fair and with respect read more

I had a tire replaced about a year ago, which was done to my satisfaction. The problem occurred when I was told my car was "having trouble running." Thinking this was a fluke, I proceeded to start my car after paying for the tire. It failed to start, exhibiting symptoms of the engine being flooded. No biggie, as I had several years as a mechanic before going to law school at the nearby university. I was able to start the car and drove off. Recently I bought a fresh set of tires for the same car. My car once again had trouble, and died in the parking lot. I was able to once again promptly start the car, burning off the excess fuel in the cylinders on the way home. This happening once made me think it was a fluke, or perhaps a service technician that can't drive stick all that well (which makes me wonder what happened to my clutch while they had my car). But twice in two trips makes me question the integrity of this business. I understand the economy is bad, but don't try to hustle me just because I look like the typical college kid. My car has never had this problem outside of the two incidents at Lovell's. read more

Great service,courtious, knowledgeable. One of the best local gems.

Awesome service at a reasonable price. These guys just fixed a tire for me right before closing time on a Friday, practically beer-thirty. Being a chick, I am used to poor treatment when dealing with stuff like this. These fellows were not the patronizing dickholes most auto guys and tradesmen are and even let me watch the process and explained how to patch a tire (because I am curious and like to know how stuff works). Hooray! I will definitely buy all of my tires from them in the future. Thanks Lovell's! read more

UNHAPPY! There is one manager on duty there and the rest are inexperienced kids working on your car. I specifically told them NOT to DAMAGE my RIMS. I told him before they started to not DING my EXCPENSIVE RIMS! Well, they did. Went there for a $83.00 dollar tire rotation and came out with $1,200 worth of damages. When I called the owner, he called me a liar and said the rims were damaged already (They were not) and even said..."besides, we cannot guarantee any damages". WHAT? You're a TIRE BIZ and you cannot guarantee that you cannot do damages. He also said the he chooses his own customers service policies and will not reimburse us, not even for the rotation. Should have listened to my neighbors when they said...."don't go there, we also had a horrible experiences". read more

According to another local place I went to to get a second opinion on my car, Lovell's distributed tires that were defective and discontinued! Worst of all, Craig is probably the rudest person I've ever encountered while doing business...how they're still afloat is beyond me... read more