Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Great service in the work was done very good. The value was good in the communication to me was…read moreexcellent. Chris is a great guy.

Honest fair and knowledgeable! I highly recommend!…read moreThey let you know what needs to be done now and in the future.

Highly recommend this auto repair shop. I went to get my brakes done here and it was in and out…read morethe same day. A great place to go for your regular oil change or any small or large fixes. Reasonably priced and an exceptionally clean place. The staff is friendly and organized. Noe will personally contact you by call or text to make sure everything is running as it should. I like a place that will go above and beyond for their customers.

I just picked up my car from Bartel's. Was pleasantly surprised by the professionalism of the…read morestaff, the quickness of the service, and the fair pricing. I own 5 vehicles and they have earned my business going forward.

Unfortunately I am no longer a member of Bartels. Me and my wife actually stopped going there…read moremonths ago. The first review that I made was really good and I like their service but after that service i had another car issue that popped up a month or two later and they would check out my car again. It got to the point where they were unable to fix my car but it kept trying to charge me for stuff that wasn't guaranteeing it to be fixed. This place was taken advantage of my kindness and they were having my car for a couple weeks but not doing anything with it. They charged me almost $900 just to change a spark plug. That makes no sense at all and it took a few hours just to do it. When I got my car back one time I found a cigarette butt too in the air filter. The fees that they have here are just ridiculous. I eventually just said that I just had enough my car because it's beyond repair and it was probably more cheaper in the long run to buy a new car than to keep giving Bartels my money for something that will never be fixed. My heart is broken because I really enjoyed coming here and I brought a few people over to give them a try. I will look elsewhere still for the time being for a new repair person for when my current car wants to throw in a towel.

Went for a transmission oil change for my Honda Odyssey 2018 EXL, and the service was good and…read morecharges were low.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.

When they do a repair and make a mistake, they do not own up to the mistake. Poor quality work…read more they are now Davis auto. oswego, Illinois.

Great place for your older car needs . Harry has been in this area for over 30 years . good price…read moreand quality work

You won't find a more honest & reasonable auto shop around - end of story! I wish every company…read moreoperated like Roberts Auto - it's a rare find.

The rare repair shop where they won't try to scare you into getting more repairs than is necessary,…read moreand the work is always high-quality. I live in Downers Grove and still take my vehicles to Roberts because they're as trustworthy as they come. Made the mistake of getting oil change at a Midas (because it was closer) and they tried to scare me into spending $5k in repairs. Took the car to Roberts and ended up spending ~$1400 because they told me what needed to be done and what didn't (yet). The same services I chose to get done with Roberts would've costed much more. Take your cars there.

This review is long overdue. I was recommended to try Shipmanns by a friend of my Girlfriend. Boy…read moreAm I glad I went. Micheal and his wife are awesome to work with. After 3 separate visits and vehicle repairs I will never take my vehicles anywhere else for auto work. They are up front and honest as the day is long...no price gouging, no dishonesty just fairly priced solid work and diagnostics. Pay these guys a visit next time you need a vehicle repair in and around Oswego you won't be disappointed.

We've been coming here for years and for years I have always said that I wish we had started coming…read morehere sooner. We've got four different family vehicles, manufactured across several different decades, and if there is a service needed which they don't perform, the shops they have referred us to have been just as great as them.

RJ3 Automotive is a great place to get your vehicle fixed at. Honest and fair prices for sure. Josh…read moreand Dustin are great mechanics. I had put all new brakes, calipers,rotors and pads on my car, was good for 2 years,this weekend i had a rear brake dragging, i thought the caliper failed, replaced the caliper, rotor on the passenger rear and new pads on both rears. Same thing still dragging, w.t.h. took the car in, i couldn't figure it out. They diagnosed that the passenger rear break line had a collapsing break line. They replaced the line the breaks are awesome again.

Great shop to do business with! i had a few issues with my classic car and Dustin welcomed the…read moreopportunity to work on it. Classics are usually touched by many other hands and people do not know where to start. Dustin did a great job in analyzing the problem, resolving the two issues and fixing them at a reasonable price. Will definitely trust them in the future. Thanks and keep up the great work.

Purchased a used car on Facebook Marketplace that had some issues quickly needing repair. Called on…read moreSaturday and they were already able to get me in for an appointment on Monday. The team was super communicative providing me updates throughout the day with what they found and delivered a perfectly fixed car by end of Monday. The work was flawlessly completed and the price was incredibly reasonable - no annoying upsells either! Great place - THANK YOU!

Very friendly and professional staff. Came in with an issue shifting into park and they got me in…read moreand out in just a few minutes! Definitely will be coming back

Gus was very helpful with my BMW! He was able to find then fix an issue that the dealership and…read morethree other shops were not able to figure you. Service was extremely fast and for the price i don't think you could beat it!

Gus is a great guy to work with. Timely response and he did a great job fixing my carread more