I rarely do reviews here but felt it necessary since the service we received was above and beyond…read morewhat we ever expected! We had damages to our car from a hit-and-run (2013 Honda Civic) that were fairly minor; however it required at least two new tires. Our insurance company recommended a place to get the body work done. We would normally take it to the Honda Dealership. After the body work was completed at this place, they recommended we get new tires at Will McCarthy's. I could explain the whole saga with our insurance company but that will be a different review that will not be receiving anywhere near FIVE stars. To say the least, we only needed two new tires but due to the excellent service from the staff and especially the GM, Will, we went with getting four new tires! Will helped us with several issues that should have been caught but weren't and even made phone calls for us, as well as got us in contact with people we never would have been able to otherwise! We are so thankful for everything he did! Our car drives great and we our very happy with this experience!

I was having one of those days, the when it rains it pours kind of day, and Matt @ McCarthy Tire,…read morereally helped turn my day around. I came out from a dentist appointment on Leitersburg Pike, to a VERY flat tire. I think they call it pancake flat . lol . The road side assist guy that came to help me put the donut on, advised that a tire shop likely wouldn't plug it because the "injury spot" (a nail) was so close to the side, but he thought they should be able to do a patch from the inside but likely wouldn't' do a plug. As a woman and knowing nothing about tire repair, I was taking notes, for the common fear that as a woman or a person not knowing or seeming to know anything, I might get taken for a ride. I Yelp'ed nearby tire places, and by circumstance / situation, McCarthy was one of a few that was closest. I called to give them a heads up that I was coming, fearing an appointment may be needed and they said come on over! I drove over and my roller coaster of a bad day continued. The guy at the counter, comes out to assess my situation. He takes a look at the tire, and says he can't patch it because of where the nail went in.. I think great now I have to get at least 2 tires because they will never replace 1 (I'm familiar with these tire scenarios ) . But then he says , to my surprise and some skepticism, that he will just do one tire (what?!), um.. thank you universe, I don't have to get 2 new tires! We go inside, he checks inventory, I say I want, no I NEED the cheapest one please and a little typing later he declares he can do it all for 91 bucks. Yahoo, thank you , yes I'll take it. But no wait... damn we don't have THAT tire in stock. But we can order it and put it on tomorrow.. ugh no that won't work.. I'm in Hagerstown now and don't want to be driving all over the tri state with a donut or having to drive back into Hagerstown where I otherwise have no need to be, and adding this to my day the next day.. so I ask what's the cheapest that can be done today? Now we're at $150.. then he gets it down to $130 because I think he feels bad for me and my bad day? He takes my car into the shop and moments later comes out saying, you guessed it: you want the good news or the bad news first? And I'm thinking, seriously?! Another one of these moments! Come on!!! NO more bad news.. I say: Good news. He says: I can repair the tire after all. I leap with joy. Like literally leap from the curb I'm sitting on. Note I'm sitting on the curb outside because I want to sit outside because it was nice out; they had a very pleasant looking waiting room, I elected not to use ;) Then I ask, what's the bad news? He says I'm only gonna make $25 . And I think: 1) Holy moly this day is turning around. 2) Did he mess up the good news, bad news line? ;) 3) Where's the next curve ?! Nope, no more curve balls. He patches my tire, charges me a grand total of 25 bucks! And I promise him a review that will more than pay for the money he "lost" on me today! I'd be happy to share this story! Thank you, honest tire sales/ fixer guy Matt! You turned my whole day around when you took a second look at my flat tire and didn't elect to just take the easy, profit wheeling direction and you did me a solid. There's no doubt he could have just planted that $150 tire on my car, and sent me off. He took the extra time, to check, to do " the right thing", whatever you want to call it, and for that, he will have my loyalty and anyone who asks me about car stuff in Hagerstown, I'll send that way. Doing well by others matters and Matt @ McCarthy, who I learned recently acquired the business, totally has my vote. Your karma is coming for you buddy! ;) And my mini woe is me, bad day party turned into a: people are so good sometimes, SO good. You never know how much you can affect someone's day. Thanks Matt! ~Kym

This is a long overdue review. My bus broke down on the way from NC to CT. It's a 1990 Bluebird…read morewith a Cummins engine in the front. I called just about every shop in the area that works on diesel and all of them told me that they didn't want to work on it, a few people even laughed at me, said "no thanks" and hung up on me. Dave was very kind and helpful on the phone and said that if I could get it to their shop they'd look at it first thing in the morning. We managed to limp the bus over to the shop. Dave was still there when we arrived (it was evening) and he was kind enough to give us a ride to our motel. Aaron had the bus fixed by noon the next day. We had another complication as we drove another 30 miles up the road, and Aaron arrived as quickly as he could and jumped through hoops to get us back on the road. After that last hiccup, we made it back to CT safe and sound and the bus drove wonderfully. I've never had such a pleasant experience with a mechanic shop. These folks know what they're doing and they care. Dave even called us after we left to wish us safe travels. The competence and the kindness were truly overwhelming. It's one of those experiences that makes you feel better about humanity.

From the owner: * Trailer Truck Engine Overhaul * Diesel Engine Repair…read more* Trailer Truck Electrical Service * Fabrication * Welding * Trailer Truck Oil Change / Lube Service * Trailer Truck Tune-up * Trailer Truck Air Filter Replacement * Trailer Truck Radiator Service - Coolant / Antifreeze Change / Flush * Trailer Truck Brake Inspection, Service & Repair * Trailer Truck Exhaust / Muffler Service & Repair * Trailer Truck Inspection Service * Trailer Truck Transmission Service & Repair

Ronnie is very knowledgeable and provides excellent service. How wonderful to have home service…read morewhen in a jam verses towing. That being said, their garage will be our go to in the future. Fair pricing to boot. Phone and text communication was also excellent.

Prompt and credible. Ronnie was great. We've used MoW twice and very happy with both visits.read more

I spend my money at small businesses, but that guy Tony bitches and complains so much and acts like…read morehaving customers is a burden. I would rather wait three weeks and take my truck to the dealer than have to deal with his whinny little arse.

From the owner: Rusty Nuts Diesel LLC and Towing is your full service auto stop. We offer a variety of services…read morefrom towing and roadside assistance, to auto and truck repair, and more. Give us a call anytime 24/7 for towing and roadside assistance services or visit us during shop hours, Weekdays 8a-6p and Saturdays 8a-4, for all of your diesel and auto repair needs.

I have always received honest and prompt service. Everyone is polite, courteous and professional.read more

I told them I wanted a diagnosis and an oil change they fixed my car without me telling them too…read moreand charged me 325.57

Excellent service. Honest reliable AC service. Make short work of my BMW AC problem. Completed the…read morejob well under expectations.

Great service! Had an AC issue in our vehicle and was able to bring it in the next morning for…read moreservice. They identified and fixed the issue and car was ready by the end of the day for a very fair price. Really appreciate their work and service!