Do not use this service. Incompetence at this shop is overwhelming. Cannot follow simple requests…read more Terrible customer service. Will break things on your truck you did not ask them to check and make you pay for their fuck up. over 800$ just for a PM. Then not fix the truck for the reason you brought it in and tell you pay almost 2k or we are not releasing your truck. Whole day wasted and loads missed. Was supposed to grease the truck that never happened either. I could go on and on.

Terrible! Do not use this company. Our truck broke down in Ocala and we had it towed to this place…read more We had $12k worth of work done. Once it was repaired we drove it directly to our mechanic to check the repairs and the truck is missing Motor Mount Bolts, missing Transmission Dipstick, missing Transmission Dipstick Seal, Cracked Return Line, Damaged Fuel Line and a bunch of other stuff which will be another $2300 to repair. We called them and Jeff, the General Manager, said, "You didn't ask us to look at the other stuff." Sadly, this place does DOT inspections but will release a truck with these kinds of issues to drive on the road. SMH.

I'm traveling from North Carolina towing a fifth wheel camper. My 2000 GMC Pu shut down and would…read morenot restart. I'm a female traveling alone with my 2 dogs. Made a call to this company and they were assessing the problem within 45 min. They found the problem fast and after having to go get the part from a GMC dealer (only place that had it) installed the new part and it started right up! They made my bad situation solved in a very short amount of time. I highly recommend them. The mechanic that came was very friendly, and his helper was also very friendly.

Extremely helpful Great service…read more Fair price Professional mechanic Both David and Brandon Thank you guys for getting back on the road.

In order to keep your fleet moving and on time, you need a commercial truck center that you can…read morecount on. Our Ocala commercial truck center is the go-to place for keeping your fleet operating at peak efficiency. Conveniently located in downtown Ocala, our commercial truck center offers an array of services such as commercial retreading, mounting and balancing, suspension, drive train, and more. Boost your profitability by letting us take care of your fleet with our impressive fleet management services. At our Ocala truck center, we guarantee the same level of unparalleled customer service that separates us from other commercial truck centers in Florida.

There are other BOSCH shops around the country, maybe one close to you. But I guarantee you won't…read morefind better service from any similar small-town shop serving customers around the world. After many years of using their services and referring others to their shop, there is little doubt I'm special..... but they made me feel special the first time. They remind me there is a difference between "customer service" & "customer care". Service is expected* and the crew at William's add care* with every customer interaction.

James & Rick have always taken the best care of us. We have an unusual truck (2014 Ram 1500…read moreecodiesel) & we have always been forced to work with the dealer. Since landing here with Williams we have never had to question the work being done. They're honest, thorough and make spending money feel like an investment rather a never ending situation. We never have to stress getting work done anymore, any and all of our trucks will land here always. I can't say enough good things about them.

0 Brakes locked?/$4000 to repair?…read moreRV was riding rough. We knew we needed tires but wasn't sure about anything else it might need. Took to PatRicks for an estimate/diagnosis. Drove 45 minutes to them. They said our front brake was locked up. ??No hot smell, no pulling. Said we needed brakes done and it would cost around $4000 . ??? What the heck! $4000 FOR BRAKES??? Charged us $150 for their 'diagnosis'. Drove back 45 miles, used a thermal gun to check temps on wheels...NORMAL. Took RV to a different garage. Brakes NOT locked up. 65% good brakes on front, 70% on rear. Got new tires all around, drives great. Less than a thousand dollars for all new 10ply tires, ZERO BRAKE WORK. SO....PATRICK'S IS A LYING SHYSTER GARAGE. Our opinion. You can form your own.

They a excellence job alinement of my ford 450 rv go down the road nice and straight . l took…read moreit somewhere else who miss it up and patrick had to fix it .they did good lam happy

Responsive. Friendly. Bit costly. Able to accommodate me within one day. The installer friendly and…read moreinformative.

charged me $400 to tell me there was nothing they could do for me and to bring it to fordread more