I had a wonderful experience with Dr. Low. He made me feel at ease from the first visit. Dr. Low…read moreis not only professional, but also caring. I was pleasantly surprised to receive phone calls from him the day after my tooth extraction and the completion of the Implant. He called to ensure everything was going well. His assistants are equally professional. Every step of the treatment was clearly explained. The front desk staff was kind and welcoming. Appointments were on time. To sum up, I am grateful for the excellent care and would highly recommend his practice.

I generally avoid leaving negative reviews for local businesses, but I felt a responsibility to…read moreshare my experience so others can make informed decisions. While Dr. Low may be a skilled periodontist, I will not be returning to this practice for several reasons. First, the billing department's timing cost me financially. I had an expensive deep cleaning done at the end of the year and repeatedly asked to pay before December 31st so I could utilize my remaining FSA funds. They insisted they would mail the bill, but didn't send it until the following year. Because of this delay, I lost my previous year's FSA funds and was forced to pay out-of-pocket the next year when my new FSA cap was exceeded. Second, this is minor, and kinda funny. The front desk vibe is a bit much. The young staff wears heavy makeup and super thick, caterpillar-like fake eyelashes, and they match that dolled up look with a snob attitude. They talk down to you, lack basic conversation skills, and just mindlessly repeat "no worries" to almost anything you say. The main reason I am not returning, however, is a complete loss of TRUST. I spent $500+ for consult and xrays at this office just so Dr. E. Low (younger guy) can tell me that I need a highly invasive, expensive oral surgery. Then, I was immediately ushered to a finance coordinator to sign consent and put money down. It felt excessive (GREED) and extreme, I sought a second and third opinion, both of which confirmed that a far less invasive, or even over-the-counter, treatment should be tried first. By the way, 1.5 years later, my gum situation have improved with the less invasive and over-the-counter solutions recommended.

I've been coming to Dr. Lim since 2018 and she is phenomenal! The entire staff is extremely polite,…read moreand it's always a great experience. The office is very clean and organized, and everyone makes you feel comfortable from the moment you walk in. Dr. Lim is gentle, thorough, and always takes time to answer questions and explain things clearly. After many years of coming here, I can honestly say I highly recommend this office.

I've been coming to Dr. Li's office for over 10 years, and I can honestly say it's the best dental…read morecare I've ever received. The clinic is always spotless, modern, and comfortable. The staff and reception are so kind and truly take the time to listen and explain every option. Treatments are always painless and stress-free--I never feel anxious here, and I even enjoy watching the ceiling TV during procedures. Every visit is handled with great care and professionalism. After so many years, I can confidently say I wouldn't trust my dental care to anyone else. Dr. Li and his team are simply the best!

I have been to Dr. Pechak's clinic regarding a gum treatment. The treatment included 2x surgery's…read more Both surgery's were quickly done in a very professional manner. Dr. Pechak and the Anesthesia team (Donia) provided wonderful and professional work. I can truly recommend the clinic and give 5x stars with no doubt. If yelp would allow 10x stars I would have given 10x stars! German high quality workmanship!

I'm not sure what happened to this place, because I've been going here for years, but the last time…read moreI showed up I was informed I had an outstanding balance due. When I asked what this was for I was told that the last cleaning was $100 more than I was charged at the time of service. I was also informed that I owed money for multiple dentist exams. When I told the receptionist I hadn't seen the dentist in years he seemed confused. The only comment made was that there were no notes in my chart from the dentist so maybe I was right. Then I asked if they could look up my insurance and they said only if I had my card on me. I have had dentists look this up online before so I was shocked at how cold and unhelpful they were. When I finally got back to the hygienist I asked if I could speak to a manager. Someone came halfway through my exam and said they didn't have time to meet with me, but would audit my account and get back to me. When I checked out the front desk had somehow managed to find my insurance without a card. There was no apology for misunderstanding. No explanation for the multiple exam fees I was going to be charged that never happened. Nothing was said about why the last cleaning wasn't collected in full at the time of service. 2 weeks past and I didn't hear back so I called and asked for a follow up. The same receptionist called me back and said I owed $200 for an exam fee back in 2024 with a dentist who ended up cleaning my teeth. I had no idea I was being charged for an exam at the time, nor was I told after the visit. I'm unsure why the lack of transparency around fees and why they are deciding to charge me now for something that happened over a year ago, but needless to say I won't be returning. Proceed with caution.

As a dental implant surgery patient, I reached out to Dr. Chang's office for a consultation. I had…read moreto reschedule once due to work. Before my appointment, I was shocked to receive a nearly $1,000 bill from my referring dentist for just a consult and X-rays. Wanting to avoid surprises, I contacted Dr. Chang's office to ask about their pricing. Instead of offering help, they responded curtly and told me not to call or come in again. Their message was clear: they had no time or interest for patients Sadly, this office is extremely unwelcoming and dismissive toward potential clients. I would not recommend them to anyone seeking professional, respectful care.

She is a very nice dentist. She is vey patient and gentle. You won't feel any pressure from her…read more She is always caring you in process. I really recommend her.

Dr Pechak is good, but Ms Pechak handles billing, manages and trains staff. I was required to…read moreprepay thousands for implant . After pulling my tooth, while waiting for next step to be scheduled, she terminated my treatment. This is what happened. I was unhappy with one staff person X. But I assumed I would not have much continued interaction as she was the billing and intake person who presented the individual expenses. So I did not complain. Unfortunately I had 2 more bad experiences with X. One re scheduling cleaning (totally separate costs and billing from the implant). I cancelled, was expecting return call. Unfortunately X was in the loop and she lied, made up excuses. So Ms P called me. She asked and I told her, in detail, step by step, about my bad experiences with X. She lost it. Turns out she trains the staff. She was deeply offended and started yelling and gaslighting me. "That didn't happen", "that couldn't have happened", " I can tell by your attitude on this phone call that you are just making it up". Are you kidding me? I was stunned. These are the things that "could not have happened" during first encounter with X: 1) I asked X to lower her voice as she was talking really loudly in a small room 2) she handed me stack of papers to sign. I asked her questions about some of the expenses, she became impatient, got up and stood over me. 3) she started to pull papers away as I was signing but was impatient and pulled away papers before I could finish my signature. 4) she made it clear that I needed to sign everything that day. At this point it was clear to me that I needed to take home this stack of papers and review before signing. She told me if I signed everything that day the office would provide me, for very low cost, 2 anti anxiety pills for implant procedure. Otherwise they would cost me over $100. 5) I immediately pulled up Goodrx, saw they were less than $10 and her response was "you can't trust Goodrx". I took papers home, signed, brought in next day. At end of this phone call Ms P abruptly terminated my implant treatmentl. THEN she sent me: 6) Letter stating it was MY decision to terminate 7) check for $300 when they had over $1,000 of my prepayment $. In Santa Clara county this is business fraud. Have contacted SCC district attorney, SALA elder law help, and am finalizing on line complaint to DA office. Bottom line DO NOT DO BUSINESS with this practice. I am leaving this review for 2nd time because I dont see my other review and fully expect it was removed. Read other negative reviews re billing. Do not believe any response that states this did not happen.

I was invited to come in for a consultation. The office manager repeatedly told me that the…read moreconsultation will be complimentary at no charge to me. I provided my Delta PPO insurance and personal information. I went in for the consultation appointment. The dentist, Jochen P. Pechak took some x-rays and examined my teeth. He told me that I needed 3 implants. I was provided a treatment plan of almost twenty thousand dollars and a consultation fee of almost four hundred dollars. I explained to the billing person who is different than the office manager that I was assured that the consultation is complimentary and at no charge to me. I declined the treatment plan due to my budget. Then, they sent me the billing for my consultation claiming that Delta Dental reimbursement was insufficient to cover the consultation fees. The dentist office repeatedly called me and sent me to collection for the balance amount of $200+ dollars. DON;T TRUST THIS DENTIST AND THE OFFICE STAFF. THEY SUCKER YOU IN PRETENDING THE CONSULTATION IS COMPLIMENTARY AT NO CHARGE TO THE PATIENTS. !!!!!!!!!!! NEEDLESS TO SAY, THIS IS A HORRIBLE EXPERIENCE THAT WILL CAUSE YOUR CREDIT RATING TO SUFFER. IT'S A SCAM !!!!!!!

was a patient with Dr. Daniel Nelson about 10 years ago. He did 4 implants for me. 2 years ago my…read moreimplant #14 had fallen out. As a result Dr.Nelson voluntarily gave me $1950 as compensation. This year my #3 implant has also fallen out. Having 2 implants fall out is very RARE according to the other dentists that I spoke with. He did poor work. So please be careful when you decide to choose Dr.Nelson. In the meantime I will be reporting to California dental board and BBB.

Dr. Nelson does a great job of explaining each procedure that can be taken and what he recommends…read more He is very thorough in collecting information about you before coming up with all available alternatives for treatment (and also communicating if you need treatment at all). I also appreciate how transparent he is on estimated costs before doing any treatment. I additionally appreciate that he does a zoom appointment before meeting in person to make things more efficient and does the zoom appointment at no charge. For the gum graft itself, Dr. Nelson did a terrific job of working with my pain tolerance on taking local anesthesia such as deep breaths beforehand, explaining exactly what he will do, and placing it in a speed that matches my comfort. The procedure itself was complete smooth sailing from there, he provides detailed post op instructions and contact information for assistance between the surgery and follow up.

Recommend all the way! Dr. Meng and his team are awesome, they are super friendly and make you feel…read moreat ease, right at home I'd say! Haha. I'm so happy to have found a dental group in my area since moving here last year. Front desk - all very nice and they make you feel welcome right away. Office is modern and styled quite nicely too. They also have great playlists of music! Lani did my teeth cleaning and she made it as enjoyable as a cleaning goes- thanks Lani!! Dr. Meng is a a magician with teeth because I had some major issues needing to be fixed. ( I had my front teeth ruined by this dentist overseas- plus a gap - and a crown- so basically I had ton of obstacles in the way ) He found a solution for me AND FINALLY MY SMILE IS WHAT IT USED TO BE. Thank you thank you!

I recently visited Sunnyvale Dental Aesthetics. From the moment I arrived, everyone on the staff…read morewas polite, kind, and welcoming. Because I have significant dental problems, I was very nervous about my appointment, and I appreciated how friendly the team was. Unfortunately, my experience with Dr. Lum was very disappointing. She never introduced herself, looked over my chart, and quickly listed treatment options without taking the time to listen to my concerns or answer my questions. I came in with severe pain on one side of my mouth and a missing six-unit bridge on the other, so I was hoping for a more compassionate and thorough consultation. Instead, I felt rushed and unheard. I was also surprised that the earliest available root canal appointment was a month away, despite being in significant pain and having no other complications that would prevent treatment. To add to my frustration, I was asked to leave a $100 deposit to secure the appointment. As someone seeking emergency dental care, this made me feel as though I wasn't trusted to keep my appointment. The office staff was excellent, and I truly appreciated their professionalism and kindness. My disappointment lies with the doctor-patient interaction and the lack of urgency regarding my dental pain. I hope this feedback encourages better communication and a more compassionate experience for future patients.

I've just got my first dental implants from Dr. Nguyen. Two of my teeth that had gone root canal a…read morelong time ago failed. It was quite daunting to get teeth extracted and have a dental implant surgery, but everything went very smoothly. On every step, Dr. Nguyen provided a clear explanation on every step and I had a smooth recovery after tooth extraction and implant surgery.

Fantastic dentist. Did a implant and his work was excellent. Never any discomfort or pain. People…read moreworking with him were also excellent. He has a warm pleasant personality and tells you what he is doing every step. I totally recommend him. Don

Dr. Kim and his back office staff do a phenomenal job in making my time at the office smooth and…read morecomfortable. Dr. Kim is very knowledgeable, and provides clear explanations when explaining how my osseous surgery will go. The office itself has an elegant vibe and clean facilities. I want to especially give a shoutout to Holly. She is an exceptional office manager who is super transparent and thorough when answering my questions. Holly pays great attention to detail, and she was very empathetic when I had specific scheduling needs. Overall, the back office staff is super nice and professional. Would highly recommend this perio office!

Avoid at all cost!! My wife visited once and paid in advance for her surgery. We later found there…read morewas over payment and they issued a refund. Due to their negligence, they did not ensure the refund was made through. One month later, 4 months later, they're still finding excuses that they used Square as the repayment platform and that's why we did not get the refund. Alas we regret visiting AJK for the surgery, and gave up hope in receiving the refund. What's worse is their bad attitude and irresponsibility to the whole issue. Patients be aware!

I went to this periodontist in 2024, so my review is a bit late. My dentist made the referral (due…read moreto my dentist's poor judgment in referring me to a quack, I dropped him too). To make a long story short, Dr. Westbrook was supposed to diagnose a bone graft on my bottom molar 2nd to the very back. Instead, he worked on the wrong molar on my upper side. His office charged me $500 for a deep cleaning, (no bone graft mentioned mind you) that is pretty steep. Needless to say, I had to receive a bone graft from a different competent and qualified periodontist a year later (who worked on the correct molar). Steer clear from this office. I had 2 dentists and one periodontist tell me I needed a bone graft on the same molar, whereas Dr. Westbrook was completely clueless!

I've been a patient of Dr. Westbrook's for about 10 years. He's very highly skilled and keeps up on…read moretechnolgy of latest and greatest products. I've trusted him with 3 implants. I see him for annual implant exams, well worth it to keep up on the health of your implants, even if you're paying out of pocket. How many dental providers remind you of daily use for your well being (water pick, night guard and soft tooth brushes), not their own?