Super unimpressed with the customer service. The gentleman doing the estimate was rude and not very…read morehelpful after he found out we wanted to pay cash instead of the typical overinflated insurance claim. Sad as we are locals looking to support local.

I would have left a 5 star review for the bodywork repair but after having the car back for a…read morecouple of days I found out the horn didn't work. After taking it back for a tech to look at they said I didn't have one. I had one when I left the car with them. They had to replace the front bumper due to damage on the drivers side from a side swipe. There was previous damage on the passenger side but nothing that would cause there not to be a horn. Now I have to put out more money to replace a part they refuse to admit they didn't put back when reassembling. I will not go back or recommend.

Let me start by saying that I have never in my entire life had as good an experience with an…read moreautomotive related shop as the one I had with Greg & the entire crew at JT's Paint & Body Shop. Super nice people, great communication & top shelf quality work. This is not just your ordinary car. The 2009 Pontiac G8 GT is no longer made so parts were a quite a chore to locate. But Greg was somehow able to find everything needed & JT's paint & body pro's went to work. The front end drivers side fender, bumper cover, the hood, headlamp assembly, radiator core support, etc. all had to be replaced & refinished. It was bad & I was heartbroken. The end result is near if not absolute perfection. I could not be happier! Very highly recommended & will tell anybody who asks that this shop is the place to take your damaged vehicle. The best!! William S.

Absolutely amazing! Got me in short notice for stuck screws with my license plate. They were…read morestripped out and he was able to drill them out and save me on a tight timeline before work. Very friendly service awesome people I will definitely come back!

Absolutely the best work ever. Alex and his amazing staff quickly went to work making sure my work…read moretruck was fixed back fast so i could get it back on the road and meet my budget. Everyone else said it couldn't be done needed a whole new bed or side costing thousands. Alex has over 25 years of paint and body work experience taking pride with everything he does. If you are looking for honest professional paint and body work go see Alex!

They did a good job on my repair at a reasonable price. The job was performed promptly and ready…read morewhen promised.

Took my jeep to them do to an oil change earlier this year, the incompetent mechanic must have used…read morean impact gun on the drain bolt because the bolt is stripped and washed is visibly damaged. First and last time I take my vehicle there.

There is no better place to take your car. Not even the dealership can service your car the way the…read moreteam at Autoworks can. I am the son of a mechanic, and the team at Autoworks treats customers the way my dad did: with respect, honesty, and fair pricing. Stop driving out to the dealers in far away towns and bring your car to the locals.

John is the most honest , genuinely caring man. His work is excellent. He goes above and beyond…read morewhat is just necessary to complete the repairs. I unfortunately have a lot of experience with body shops over 40 plus years of driving , and this was far and above my best experience.

I wouldn't trust anyone else with my bumper. John is an extremely honest man that does right for…read morethe customer.

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

Update (see original post below):…read more Bottom line: they found the problem, fixed it, shipped the car to us, and covered the rental car. Longer story: In response to my original post below, upper-management contacted me and offered to do whatever it takes to get the car repaired. I dropped off my car the day before we were supposed to move from SC to TN, and their master mechanic got to work on it early the next morning. He found the problem: their other mechanic cracked my fuel tank when banging on it to get the fuel pump out, which was causing a fuel leak. It's hard to believe this mechanic didn't notice this when he did it, which would have saved everyone a lot of trouble and Paul's Car Care a lot of money. As a result of the cracked tank, they had to order a new fuel tank, but we were moving that very same day. So, they offered to fix the car and ship it to us in TN. When I requested that they cover a rental car, they offered to cover $100. After a little back and forth, they offered to cover the rental car until they returned out car. A week later, they returned my car with everything working properly. -------- ORIGINAL POST Bottom line: they damaged my car during the repair and didn't fix it. The story: I brought my car in for a fuel pump replacement on 5/16/2025. They replaced the fuel pump, but now I can't fill up my gas tank. Brought it back to them on 3 different occasions, but they couldn't figure out the problem or fix it. So, now I can only fill my car up with a little more than half a tank of gas, which, as you can imagine, is very inconvenient. The manager, Cody, repeated said he was "stumped" and had to call others to try and figure out the problem. And, he would only bring up possible problems when I identified them first. Seemed like he was trying to send me on my way thinking there was no way to fix the issue. He also admitted that the mechanic working on my car was inexperienced, while simultaneously claiming he couldn't have damaged anything, specifically the fuel canister that is right next to the fuel tank. And, Cody continued to insist that the mechanic does reliable work, even though redo his work by reinstalling the fuel pump the mechanic installed... Cody did offer to replace the fuel pump, said he ordered it, and scheduled a follow up appointment. But, when I showed up, he said the part never arrived. He never bothered to communicate that to me before I drove all the way across town. And, he never offered an apology for wasting my time. To their credit, they did replace several parts without charging me, but this was not without some back-and-forth. And, at the end of the day, the problem still persists. So, I'd love a refund on the fuel pump replaced--the repair that resulted in the damage. Wasted a lot of time and spent a good deal of money with this shop only to be left with a problem I didn't have before I brought my car in. They're either incompetent or dishonest, or a combination of both. Very frustrating. I would recommend you try Gerald's or Marks Super Service Center instead of Paul's Car Care.

Thorough assessment of repairs needed, and those not a priority, on 2002 Lexus RX300. Had work done…read morethere. Easy to deal with, did excellent work.

I've been going to McIntosh for over a decade. We have 4 Toyotas and they always do great work…read more Highly recommended!

Bert's has taken care of our vehicles for years. Honest work at a reasonable price. I have an old…read moreS10 pickup and my wife drives a late model honda accord. they take care of both.

Daughter's jeep was while on vacation. This place came recommended. Took it in. They said they…read morereplaced the radiator. $200 radiator + (get this) $600 LABOR. I was 226 miles away so what choice was there? Daughter began driving home, car overheated yet again 100 miles from home. Called the shop. They told me they usually replace the thermostat with radiator replacement but didn't do that this time. THANKS BERT'S. $850 and they didn't even fix the problem. Was this a rip off of a young girl on vacation? I certainly hope not but I'm not happy being out $850 with the same problem. Caveat Emptor. UPDATE: Took the Patriot to a local shop. It wasn't the cooling system at all. The diagnostic threw a code for the transmission temperature sensor. Was a diagnostic even done at Bert's? Transmission was a quart low. Fluid added, test driven and temperature monitored. Problem appears to be solved by our local mechanic for $150.