I had the nicest experience with my HELOC. Crasandra and Nadia were the nicest, most patient people…read moreto have worked with. My ELOC closing went smoothly and pleasantly. And I got a great rate! I've. Been banking with Align Credit union for years and I would highly recommend them for your financial needs.

I had a great experience with Dylan Bussey yesterday. I had to transfer an IRA I am beneficiary of…read moreto an Inherited IRA. It took a while, but with Dylan's patience and perseverance it was accomplished. I highly recommend Dylan for anything you need as he will do his due diligence to make sure to get it done properly Mary Jo B

Very grateful to the bank, especially to Mrs. Kristal Padilla, who has guided me from day one and…read moremade it possible to increase my bank credit. Thank you.

From the owner: Build From Here. Why should you team up with Mills42? For…read moreone thing, we're dedicated to the credit union philosophy of "People Helping People." In other words, if you've been turned down for a loan at another financial institution, we'll dig deeper to help you find a solution. If we can't offer you a loan right away, we'll tell you how you can get qualified and then work with you to make it happen. Or if you're just looking for better ways to save money, we've got several unique savings programs that will do the trick. We'll even take the time to review your goals versus your finances with you. Whether it's through creating a budget, refinancing loans and/or other creative ideas, we'll find ways to help you reach those goals, and then some. By the way, you're not just a member of Mills42; you're also an owner. Every member has an equal say in how we conduct business, no matter how much or how little you have on deposit.

I joined JDCU soon after moving to NH and there was a Branch in Lowell right down the street. We…read morehave Checking, Savings, IRA CDs, Mortgage, Equity and a Car Loan through them. Every interaction with them, whether in person or on the phone, has been handled with courteous professionalism. I worked at a Credit Union before and like the fact you are a Member and not a Customer. This means a lot! My only complaint is when my son recently applied for a car loan. He has a Checking & Saving acct with JDCU. He has a good job, great credit, and a decent down payment for the car. He applied online and was approved immediately. The process from here on out couldn't have been more awful. He contacted the Loan Dept and they told him what he needed to supply. He was never allowed to speak directly with the Loan Officer, all calls are routed to assistants and they act as go betweens. Everyone he dealt with was great, but this added to the amount of time to get even simple answers to questions. He would supply the requested paperwork and there would be a problem. That would get resolved and then something else would be needed. He spent almost 2 weeks going back and forth trying to line everything up and provide whatever they needed in order to get the loan so he could sign off on the loan and go pick up the car. It would have have been easier if they asked for everything they needed at one time instead of piecemeal. They were even trying to force him to get his own insurance policy even though he was listed as a driver on ours. The last couple of days was particularly taxing and I tried making phone calls to see what was going on and could never get a satisfactory answer. Finally, everything seemed to be in place when he received an email requesting info on the Lien Holder on the car. There was no lien holder. The Title he had provided showed their was no lien on it and they had that the entire time. It seemed like no one was looking at the paperwork. He decided to give up as it looked like he was going to lose the car and we were tired of trying to resolve an issue only to have another one crop up. We gave him a personal loan so he could buy the car and he abandoned the loan application. Was really disappointed in JDCU over the mess. :/

I was a loyal customer for 15 years, including direct deposit, mortgage, refinancing, etc. In 2025,…read morethey paid a monthly automatic charge I had set up twice, and admitted to it being their mistake. They refused to make it right, and told me it was up to me to go after the funds ($2700) myself. Unbelievable. AVOID THIS CREDIT UNION!

Stay away! My parents were customers for over 60 years. Trying to get anything from them is like…read morepulling teeth! they are NOT customer friendly at all! My parents are 98 and 96, not very mobile and live literally .1/4 mile from the bank. While getting their finances in order, they were NOT accommodating to their needs whatsoever! For example...My mother totally forgot that she had an IRA with them. I went in person and they would not give me any information, which I somewhat understand; however, I am listed on their checking and savings account. I went back to my parents place and had my mom call the bank [their suggestion] with her credentials so that they could provide the account number for her IRA. They talked to my mom on the phone and got her credentials and then told her that she would have to come in person to get a print out of her account number. They would not release the account number over the phone. Are you kidding me? They were well aware of how immobile she is and still would NOT accommodate. Needless to say, due to their poor customer service, the IRA, and their 3 CD's will be rolled over to Fidelity! STAY AWAY!!!!

Just went in to open an account. First off, the bank was empty. I should have known right then to…read morewalk out. I go in to open a checking account with my lease, my ID (which was valid) my social security card and other forms of ID. They tell me I can't open an account because the address on my ID was different from my lease address (which is still valid). I didn't know Lowell Five was working for the RMV lol. Very rude, very unprofessional. DCU opened an account NO PROBLEM. I certainly won't ever do business with this bank.

Great customer service, helpful and friendly staff. After being burned by TD Bank we've had 2…read moreyears of great service with St Marys Bank.

Needed a cashiers check or money order. Had cash. They don't do business with people who don't…read morehave an account.

I want to update my previous 2 star review. Sean answered immediately, and I called his direct…read moreline. He put me in touch with the new branch manager in Dracut followed up by an email to us both, to which the manager followed up with an email and phone call. She has been more than helpful since. BTW...I'm from Dracut, NOT San Francisco!

So, this credit union only does shared branching through the ATM, but fortunately there are no fees…read morefor it.

Convenient location going from Zlowell to Nashua. Then I can do errands or other things from there.read more

good bank if you don't order online. imagine having to call the fraud department every time you…read moreplace and order it's been 30 40 times I have to fix this. go to td bank save yourself the hassle. I've even called and said put a note on my account not to block it and the customer support lies, says ok then I deal with this again.