Great service. Need foot traffic to keep Seabrook branch open. It now closes everyday at 1 PM.read more

Used to be great, but has been getting more difficult to do business for a few years. The recent…read more"system conversion" was the last straw. Put the burden on their customers with changing account numbers (had to update all auto-pay bills), pulled funds from savings instead of checking, charged a dormant account fee every month despite multiple transactions, then did not credit until the following month, sometimes not at all. Could not pull statements online for weeks. Different explanations from branch staff and the customer service line (if you don't get hung up on after 45 minutes on hold....). Absolutely brutal customer experience.

I just got back from the bank. It was not very busy, but I had to wait a few minutes for the girl…read morein front of me to finish with her transaction. I made a deposit, which went surprisingly quick. The teller that waited on me was very quick and efficient. Really nice bank.

Very grateful to the bank, especially to Mrs. Kristal Padilla, who has guided me from day one and…read moremade it possible to increase my bank credit. Thank you.

From the owner: Build From Here. Why should you team up with Mills42? For…read moreone thing, we're dedicated to the credit union philosophy of "People Helping People." In other words, if you've been turned down for a loan at another financial institution, we'll dig deeper to help you find a solution. If we can't offer you a loan right away, we'll tell you how you can get qualified and then work with you to make it happen. Or if you're just looking for better ways to save money, we've got several unique savings programs that will do the trick. We'll even take the time to review your goals versus your finances with you. Whether it's through creating a budget, refinancing loans and/or other creative ideas, we'll find ways to help you reach those goals, and then some. By the way, you're not just a member of Mills42; you're also an owner. Every member has an equal say in how we conduct business, no matter how much or how little you have on deposit.

Larry is a great guy! Helped me a lot with my issues regarding being overcharged from another…read morecompany! Very respectful, understanding and helpful. Give this guy a raise !

I was a loyal customer for 15 years, including direct deposit, mortgage, refinancing, etc. In 2025,…read morethey paid a monthly automatic charge I had set up twice, and admitted to it being their mistake. They refused to make it right, and told me it was up to me to go after the funds ($2700) myself. Unbelievable. AVOID THIS CREDIT UNION!

Just went in to open an account. First off, the bank was empty. I should have known right then to…read morewalk out. I go in to open a checking account with my lease, my ID (which was valid) my social security card and other forms of ID. They tell me I can't open an account because the address on my ID was different from my lease address (which is still valid). I didn't know Lowell Five was working for the RMV lol. Very rude, very unprofessional. DCU opened an account NO PROBLEM. I certainly won't ever do business with this bank.

Stay away! My parents were customers for over 60 years. Trying to get anything from them is like…read morepulling teeth! they are NOT customer friendly at all! My parents are 98 and 96, not very mobile and live literally .1/4 mile from the bank. While getting their finances in order, they were NOT accommodating to their needs whatsoever! For example...My mother totally forgot that she had an IRA with them. I went in person and they would not give me any information, which I somewhat understand; however, I am listed on their checking and savings account. I went back to my parents place and had my mom call the bank [their suggestion] with her credentials so that they could provide the account number for her IRA. They talked to my mom on the phone and got her credentials and then told her that she would have to come in person to get a print out of her account number. They would not release the account number over the phone. Are you kidding me? They were well aware of how immobile she is and still would NOT accommodate. Needless to say, due to their poor customer service, the IRA, and their 3 CD's will be rolled over to Fidelity! STAY AWAY!!!!

Great customer service, helpful and friendly staff. After being burned by TD Bank we've had 2…read moreyears of great service with St Marys Bank.

Needed a cashiers check or money order. Had cash. They don't do business with people who don't…read morehave an account.

I want to update my previous 2 star review. Sean answered immediately, and I called his direct…read moreline. He put me in touch with the new branch manager in Dracut followed up by an email to us both, to which the manager followed up with an email and phone call. She has been more than helpful since. BTW...I'm from Dracut, NOT San Francisco!

So, this credit union only does shared branching through the ATM, but fortunately there are no fees…read morefor it.

Convenient location going from Zlowell to Nashua. Then I can do errands or other things from there.read more