Louis, owner, was very responsive and reasonable. He happened to be working in the same area so he…read morenot only stopped by but actually got the job done. Ge is very knowledgeable and did a great job! I will be referring his business to all my friends and family.

I live near the most famous golf course in the US. Famous, because the worst players come here;…read morethere is no way to hit directly at my house, but still, they are managing to do it. Recently they even broke my window, and, evidently, I needed a replacement. I've looked around and selected Vista View Glass and Mirrors based on the coverage area and their good ratings on Yelp. It was easy to contact them, and they arrived promptly to do an estimate. Their price was reasonable, and I decided to hire them for the work. They have a quick turnaround, and they would have completed the work in 3-4 days or so. Only in my case was there a problem: the golf ball broke not only the window but also damaged the frame and the window trim. That window trim had a specific design, and the window manufacturer was no longer in business. It took Louis a couple of weeks to search everywhere, but he did not give up, and in the end, he found a replacement. The new window looks just like the original. I could not be more content.

I asked Mr. Garcia to provide me with a quote for three windows at our Tempe condo after getting…read morewhat appeared to be an excessively high quote from Renewal by A. and I am so glad I gave a small business the opportunity! Mr. Garcia's quote was a fraction of the one I'd previously received. The windows would be just as nice and of similar quality, i.e. dual pane/LoE. Every supplier and material is delayed, especially the big ones, so I knew I would need to be patient. Again, it was worth giving Garcia's a shot. They were communicative and courteous every step of the way. The day of install they were efficient and cleaned up like they hadn't been there , except for my beautiful, new energy efficient windows!

A group of teens had gone around the neighborhood throwing rocks through windows and they got my…read morehouse. Garcia's to the rescue! They came out for a same day estimate and my window was repaired within a week. They beat everyone else on pricing and wait times for repair. I'm delighted to have the window fixed and with the service from Garcia's! Big thanks to Mark!!

WINDOW PANE REPLACEMENT: We needed a large thermal window pane in our dining area replaced. Due to…read moreage, the window's gas seals leaked, and this caused the window to fog and to distort views to the backyard. OUR PICK: We called three glass companies and received three competitive estimates. We narrowed the choice to Dependable Glass in North Phoenix, for five reasons: 1. 4.9 Google rating; 2. 4.6 Yelp rating; 3. The professional and pleasant way they answered their phone; 4. They took adequate time to answer our questions about their products and services; 5. We were not rushed to make a purchase decision. THE ESTIMATOR: Dependable Glass sent John, the estimator, to our home to measure the subject window pane. He was on time, very friendly, spoke clearly, and answered all our questions without hesitation. Additionally, he assured us the installation would be performed only by Dependable Glass employees (not third-party installers). He also said the quality of work by the window installers would be A+ and come with guaranteed customer satisfaction. We received an all-inclusive price estimate that was straightforward and easy-to-read. Dependable Glass estimator guaranteed the price would not fluctuate before or during the window pane installation (no upselling). THE OFFICE: A few weeks after making a deposit, the replacement pane was delivered to Dependable Glass from the manufacturer. After that, I received a call from "MICHELLE" to select an installation date. Unfortunately, a couple of weeks before her call, my elderly wife suffered a severe in-home fall that required surgery and a hospital stay of nearly 30 days. I asked Michelle if it was possible to delay the installation until after my wife arrived home. To my pleasant surprise, Michelle said Dependable Glass would be happy to delay the installation for a month, or until we were ready. (That is GREAT service!) She verbalized her compassion about the falling accident, and that REALLY HELPED me during a difficult time. As promised, Michelle called back in 30 days to see if we were ready to book an installation date, and we were. THE INSTALLERS: The installers - James and Ethan - arrived on time, and they were well-prepared with all the required tools and components. They were one of the most pleasant installation teams I have every encountered. They were polite, respectful of the property, and they took the time to answer a few pre- and post-installation questions. James and Ethan went the "extra mile" with a special request. I wanted the large wooden Venetian blinds covering the subject window to be permanently removed before the new window pane was installed (I was unable to remove the heavy blinds due to physical disability). Without hesitation, James and Ethan completely removed the blinds for me (thank you!). After the pane was installed, the two gentlemen removed all stickers and washed the inside and outside glass to a beautiful shine. Wow! What a difference it makes to look at the backyard through clear, quality glass. WOULD WE USE DEPENDABLE GLASS AGAIN OR RECOMMEND THEM? Absolutely YES! We were very impressed with the entire process from start to finish. Everyone we spoke with at the company was pleasant and eager to provide us with excellent products and services. Everyone conveyed a feeling of "trust," which placed us at ease. Therefore, after today's installation, we had another large fogged-up window measured for replacement. I am confident we will receive the same high-quality service and product for this project, as well.

On October 1, 2025, Steve came out to my house to confirm measurements for two showers. He did not…read morehave the measurement or any of the information that was sent to me in the bid. My wife ask Steve about the stability of the glass for cleaning purposes and his response to her was "not to have sex in the shower." My wife was uncomfortable with this response and I am furious!! I called the company and someone named John, who said he was the owner called me back. Prior to John calling me back, I asked the receptionist if Steve was a tenured employee. She confirmed he was. When I spoke to John his verbatim statement to me, as he chuckled, was "he was sorry Steve did a bad job reading the room." Needless to say, he did not, in anyway, show remorse for his employees distasteful and sexist behavior! Why he thought it was a laughing matter is beyond me! I am not sure what room John thinks it's appropriate for his employee to discuss sex with another man's wife but beware that this behavior is not frowned upon but a laughing matter to Dependable Glass ownership. If you are looking for a company that is going to send a man to your home who wants to discuss sex with your wife and where she should/shouldn't have it, Dependable Glass is right for you. I am baffled by this companies sexist behavior and lack of willingness to see the issue in their behavior! It's evident, management does not care about how their employees conduct themselves in the field. This companies behavior is disgusting and I would strongly encourage others to select another company, especially those who value your spouse!

Great job on my new shelves and a glass panel, very professional and timely, I will definitely…read morerecommend this exceptional shop.

I sent a message to AZ Express at 10pm on Thursday, the glass pane was replaced before noon on…read moreFriday. Very happy with my experience, no issues, highly reccomended.

We've had Roadrunner address several glass installations in our home including an installation this…read moremorning. They have always communicated clearly and have been timely in arrival and in job completion. They are careful, easy to communicate with, efficient, keep a tidy workspace and they are personable. We really like the father and son team that came out to install panes in a cabinet door. Great company, impressive work ethic and really nice folks. Can't think of anything to suggest to improve their product or service. Almost wish we had more business to send their way.

So far haven't been impressed. Was referred by Hobaica for a glass shower piece for a new shower…read more Made an appointment about a week and a half out. The appointment time came and I did think it odd that I didn't get a reminder text/call but I started waiting for the tech to show up and about 20 mins after their scheduled arrival I called and they didn't have record of my appointment. They said they would look into it and contact me back. They called about 30 minutes later to say they never had an appointment listed but their tech could come out in the afternoon. Luckily I work from home so I said that would work. When the tech showed up he said he was new and forgot to put my name on the appointment book but confirmed it was him that I originally talked to. He did his measurements and said he would get right back to me with the quotes. That was on Friday -- I did finally hear back from him on Monday afternoon. The quote is pretty competitive but since I didn't hear right back from him I am getting a couple of more quotes now. I will update my review if I decided to go with Roadrunner but so far not that impressed.

Top notch. Professional. Excellent customer service. Quality installation. Friendly staff. Can I…read moresay more? Thank you Shane for everything you and your team have helped us with to make our 2nd outdoor catio project a dream come true! Your ability to do custom cut glass for two entry and exit points into the catio turned out amazing. Pics to come once finished! Lisa

My windows were hard to operate. I called Shane, he scheduled Gilbert very quickly to check what's…read morewrong and told me that my windows are in great shape and just need new balances. The work was done quickly for a very reasonable price and didn't upsell me on anything. Gilbert went out of his way to even vacuum my window sills ..I'm so happy I have perfectly working windows now. This company is a gem! If I can give more stars, I would! I am a loyal customer for life! Thank you Shane and Gilbert!

Mike and his team were incredible from start to finish. Our glass shower door had broken, and…read moreseveral other companies on Yelp told us it couldn't be replaced without redoing the entire surround--quotes were upwards of $2,000. Mike responded quickly to my inquiry, came out the same week to assess the situation, and confirmed he could replace just the door. The first door that arrived had a scratch on it, and Mike immediately called to let me know. He refused to install anything less than perfect and reordered the panel without hesitation. When the new door came in, the installation took less than 30 minutes and the quality is excellent. We are completely satisfied and highly recommend this team. Honest, responsive, and committed to doing the job right.

Excellent service and highly recommend! Michael replied to my message right here on yelp and was…read moreable to give me an idea of an estimate based on pictures I sent him. He came over, was super friendly, and our new shower door looks great! We're also going to have him make a mirror for our bathroom. So glad we found him and will use him again! Process was easy, pricing was great!

Contacted Scott about a glass shower door for a custom sized shower. Scott was super responsive and…read morefairly priced. He came and measured and said he would be back within 10 days or so to schedule install. Scheduled install and Scott was on time and in and out and did a great job installing. We are super happy with everything. Highly recommend Scott.

Scott was able to give me a quote over the phone for a large replacement kitchen window. He works…read moreindependently so his price was better than other places. I agreed to his quote and he set up a day to stop over and take measurements. He then ordered the window and a few weeks later he and an assistant installed it. He was good at communicating his schedule and he accepts a variety of payments including Zelle which was easy for me. I'm thrilled to be looking out of a clear window after years of living with white specs obscuring my view. Wish I had known to call him sooner!