Not going to lie, I used to be an exclusive shopper at the "Other Store." We won't mention names, but you know what store I am talking about. I have now converted over to the fellowship of the Lowes, and I wouldn't have it any other way. This has become a regular haunt for me as I have caught the DIY bug. The place is always VERY clean, and the staff helpful. I will admit 99% of the time I come in, I don't have to ask a question more then, what isle is this on, so I can not really go into the knowledge the workers have. Seem to see most complaints about that, but so far so good. Pricing is a bit higher on certain items then "the other store" but with price guarantee its not a problem. I've also found the lumber department to be far superior then other stores. Found a few size pieces I couldn't find anywhere else as well. With the superb stock and friendly staff I will continue to make this my one stop home improvement store. read more

I am having issues getting a vent hood installed. After purchasing two that the store and installers told me would fit, I have no vent hood and the old one has been removed. The store manager Mark is avoiding me and will not take my calls. All I want to do is get this resolved. I have not been hateful with the store. I am now sitting in lawn furniture waiting for the store manager to come talk to me. I got tired of holding for 30 to 40 minutes at a time on the phone with him never coming to the phone. He is always with a customer, on a forklift, or unavailable. Just sent over some other lady to ask of she could help me. I explained nicely that is is obvious Mark does not want to help me. I asked for the District Manager contact information. She has now left to go get that for me. Stopwatch says I have been sitting here for 21 minutes. She now came back and gave me the "Store Managers" name. I said I have been told Mark is the store manager this whole time and he even told mw.he was. Guess what!?!? He is the ass. manager. I told the front customer service people that it was not fair to them to have to make excuses for him not wanting to come to talk to me. I actually had them smiling. Well let's see if the REAL store Manager Frank Manchuca will help. I will follow up with you tomorrow. read more

Not a fan of this location. I ordered some things online and they told me a certain time it would be ready. When I called to check and see if I could pick it up in the morning(it was already too late) they said for sure but they were pulling it at that moment...7pm. When I checked my email the next day, at 4pm I received an email saying that is was ready. I made the call around 5:30 that day. Just bad communication. I was buying flooring and didn't need help loading it, but thought if it was already at the front and paid for, it would be easier. read more

Ordered a new dishwasher and it came at 8 AM , which was great but wrong color. Was supposed to be white and its black. Oh well.

About 9 months ago, we purchased a Pella sliding door at Lowe's and used their install team to do the installation. Although, the local team was very helpful, the install did not go so well. After the install, the door was very hard to open and close and would not shut all the way. They have installed two more doors in attempt to resolve the issue. We have been unable to lock our back door for the last nine months. They brought the Pella representative out they stated the door was not installed correctly, plus it is damaged internally from prying or hitting it with a hammer. In addition, the frame screws were not installed straight, so the plugs cannot be installed. The molding around the door frame was left with large gaps in the corners. This was not done professionally. We have attempted to escalate but Lowes is very slow to respond. I would not recommend using Lowe's installation service. read more

See all

With Home Depot about 1000ft away, it's difficult to stay competitive, but Lowes manages. Lowes is more Garden and Project orientated rather that Home Depot. Prices are generally equal or pennies more expensive. I shop here because the staff aren't forced to constantly harass you during your shopping experience. Ya hear that Home Depot!! When I say "I'm just looking" that means I'm trying to spend money but the interruptions distract from that. read more

Goddammit Lowe's. You are a HoDe in sheep's clothing. I didn't realize I had an low star unfinished review from a couple years ago, but for your reading pleasure, below are excerpts from that review and the email I sent to their customer service today. Excerpts from Unfinished Review a few years ago: I dislike the big box hardware stores pretty much equally and only tend to have a higher distaste for the one that I was at most recently. Which for this project, happens to be Lowe's. I have been to Lowe's three times now for Deck Stairs Project Mania and now, am preparing to venture there again for a fourth time. The last trip will be the return trip where I return all the things I bought that I actually didn't need or won't be needing again. This fourth trip is for star shaped drill bits that I got all the way to about to attach the stairs before realizing I needed a special bit. Why? I'm not a carpenter so the need for a star shaped screw head is beyond me. Philips and flathead will not cut it. Or just a ploy to have us go buy more stuff? Argh. How come when the sales men where patronizing asking me if I was building the stairs myself on trip uno, did they not say, "You know you need star-shaped bits for those screws, honey?" At least by a patronizing misogynist with purpose. Geez. My main bit of advice is to only go to these places when necessary: you'd be surprised how much stuff Wal-mart has and since their hardware area is much smaller, you won't be wandering around for days wondering where the wood putty is (trip three). I bet they even have a better deal on a reciprocating saw (trip two) and won't ask you dumb questions like, "You need it tonight?" Yes, I am here at 9:30 PM just browsing. Idiots. I swear. Excerpts for email to customer service, Sept 2017: Hello, I shop at your store on Brodie Lane in Austin several times a week. I went in today, Friday 9/15/2017 at 10:45AM, to get materials to repair my deck stairs. I needed someone to cut a piece of wood for me. When I approached the woman at the cash register closest to the lumber and masonry section, she sure did take her sweet time acknowledging me, even though I was the only person there. When she finally said, "can I help you?" I told her I needed something cut, she didn't seem to know who to call or what to do. There were two other associates at that counter with her. One on the phone, and another standing there not doing anything but looking really disinterested in being there. The woman proceeds to half-hearted fumble around and then says she is going to check the man out who has now come up behind me. I told her that I was there first, so she needed to attend to my issue first. I found this to be extremely rude, that she would attend to a male customer who came up *AFTER* me before she would finish her poor attempt at assisting me. I would hate to assume that I was getting poor service and being ignored because I am a single woman in a hardware store. It is 2017 for pete's sake. I would like to assume it is a training issue with this associate and her other male associate who was 0% helpful, even though he wasn't doing anything. All your associates who work in the lumber area should know what to do when a customer needs something cut. Finally, the disinterested guy agrees to help me and we go to the piece of wood I needed cut--but he can't cut it because it is a 4x4. Rather than help me figure out a solution, he just saunters off. I end up taking two 2x4s and find another associate to cut them for me. This whole situation has left a very poor taste in my mouth about this store and your company. It is clear your associates either don't know what they are doing, don't care to help your female customers even if they are in line ahead of a male customer, don't respect anyone's time, or a combination of these issues. I was needing some other items tomorrow but I will be going to a Home Depot or an Ace Hardware instead. For your reference, I am a single woman who owns a house at [redacted]. I have a Lowe's store card that I put several hundred dollars on every month, and like I said, I go to that Brodie store at least twice a week and spend an average of $40 probably every trip, including today's trip. read more

If I could give negative stars, I would. I usually come here to pick up small things for my projects, but this time I decided to try curbside to save some time and help load it into the truck I rented. Big mistake. I ordered a pair of mirrored closet doors, and they brought me a pair that had already been opened and haphazardly taped back together. I say ok, assuming their returns department had checked it out, but as soon as I opened it up, I see that one of them is halfway taken apart and the other is broken. Who approved this?? So now I'm spending 10x as much time waiting on hold (seriously this is worse than covid unemployment office), and they're wanting me to rent a truck again (another $40) just to bring their broken mirror back to "prove" that it's actually broken when they should have checked if it was broken before even reselling it. This is BS. read more

Well how do I rate a hardware store? I went in to get keys made and saw that have this niffty machine near aisle 13 that does it for you. Freaking awesome! I got 2 cute keys (yes I said cute lol) and a regular key for 7 dollars. Took about 10 min and it was all done.. definitely different then what I remember when i was 10 and with my mom making keys. The store is clean, good customer service and has all the things you could want for your apt or home. read more

The gentlemen in the lumber department are heroes in the eyes of many who were desperate in keeping their loved ones warm. I'm sure they were exhausted with the endless lines of people who were seeking firewood and still kept their chin up. It may have been a little rewarding after a hard days work, but these guys definitely need to be recognized. After the first night of burning furniture I wish I had known that these guys were ready and willing to help. Bravo! My family, and I'm sure many more are truly appreciative. Thanks guys. There are no words. read more

These guys are getting a lot of my money lately (thanks to the money pit house I was hoodwinked into buying). But they make it easy to keep coming back, thanks to great service, a super-flexible return policy and high-quality installation services (with great follow-up communication). Thanks! read more

Every time I come here I am reminded of how woefully understaffed and sometimes underqualified the staff are. Go to Home Depot just down the road instead! read more

I've been a consistent shopper at this location for a long time. Now I know that getting any sort of help or customer service at these places is like pulling teeth. I get it. I am not sure what the employees are trained to do at these places but it certainly isn't helping customers. My last experience goes above and beyond. I literally want to buy flooring and have it installed. Pretty simple. It's like they don't want my money. I've gone into this location, no one is ever in flooring, had customer service page an employee multiple times to no avail. I've called on numerous occasions only to be put on hold and told "oh you just Missed him, he's at lunch". I've been told I would get a call back... nothing. You literally don't want my money? Their break room has signs all over it that say "be your best you" and other motivational type quotes. This place is run like a well oiled crack house. I've given them more chances than I give my 5 year old to do anything! I am taking my money elsewhere. read more

I had a great experience the other day at the sunset valley Brodie lane store with an employee named Hank, a really nice guy who offered to help me twice and ended up loading up my gravel for me. It was a really great experience and he was the reason. Makes me want to go back to this store read more

I had order flooring, called to see if it had arrived and went to pick it up. I've waited here for 45 minutes with two people looking into my order. No one has told me anything except to move away from customer service. read more

Walking into this Lowes is like walking into an old work place - it's full of familiar, friendly people who go above and beyond to help. Since I purchase materials often, I've developed a good working relationship, and can even email my orders directly to the Prodesk to have them ready (no need to wait in line or wait on the phone, which--if you've ever tried to call a Home Depot or Lowes, can be a nightmare). I can also order online, which is great. I think what sets this Lowes apart is that they truly wanted to earn my business, and that's why I go through them to purchase anything I need from a big box store. Kudos, Lowes on Brodie, for standing out. read more

I called ahead for a curbside pickup to make sure my items were in fact ready for a quick pickup because I needed to go during work. I only have time to write this review because I've been sitting in my car now for 30 minutes because apparently part of my order was still in the back. They should have told me there would be this long of a wait when I called to confirm my order was ready. Or they should've started getting it out from the back when I called and said I'd be there in 10 minutes. read more

I manage several Airbnb properties. We typically use Lowe's for appliances both at our Airbnb properties and also at the non-Airbnb, residential properties we manage. We ordered a washer & dryer SIX WEEKS AGO and still do not have a working washer & dryer in our property. We had a washer delivered and it was defective. Lowe's will not (1) pick up the defective appliance, (2) provide WORKING washer & dryer (even though they have our money), (3) ANSWER THE PHONE, EVER, AT ANY LOCATION, WHEN WE CALL. As I type I am on the phone trying to get any department, any human being to answer and it is impossible to get assistance. Meanwhile, we are getting bad reviews on our Airbnb property because we can't provide a washer and dryer. I realize that due to COVID things are running a bit slower, but we have been dealing with this issue for 6 weeks now and it's ridiculous. Nothing about COVID is keeping this store from answering phones and attempting to help me. read more

We are rehabing a rental property and using Lowe's almost exclusively for all our needs. The guys in the Pro department are the best, they are prompt, knowledgeable and very helpful. I really don't know how I would manage without them since I have never done this before. Everyone in the store is really nice to me. As soon as I tell them it is for a rental house they guide me towards the products that will stand up to wear and tear and never try to push me to the fancy expensive stuff. They are pretty good at keeping me from overbuying and are easy when I need to return things. I've gotten a lot of great deals and saved a bunch of money too because they've helped me schedule my purchases when items are on sale. Thanks for making my life easier. read more

So, there is a back story that leads up to me heading over to Lowe's, and ditching the Orange for good. This isn't the first time I've seen Lowe's annihilate the competition. Some years back they couldn't even figure out what a site level was at Home depot until we made it to Lowe's and had one bought in 10 minutes. While working full time as a professional mover (think an of an 8 HR day of moving in 100 degree temps as an easy and very short day) I have to also move myself with my 2 friends from a rental to a house we purchased together. Before moving in, the busy season starts brewing AND we opted to tear up tile in 2 of the 4 bedrooms in our new place, for starters. (worst tile job ever, i could teach a 5th grader to at least try.) Begin D-I-Y. -With 2 of us having had quite extensive construction experience in the past, we got some basic tile demo tools. We had hopes the tile was laid so poorly, hand tools would handle it. Almost. One 25$ Air chisel later, and 2 bedrooms of tile cleared in about 30 minutes. Thinset removal. Really you either hire out or equip properly, which research showed to be an Angle Grinder with a concrete diamond cupola wheel, THEN MODIFIED with a specialty guard that has a built-in port for a shop vac hose! DUST FREE. Good luck finding it and matching it to a proper tool. Much like the So- called Tile layer that butchered this floor, No one at Home Depot would even try to help with that last detail. So, off to Lowe's! Get to the Angle Grinders and run into Luke that works there. This guy didn't screw around. In just a few minutes at most, he says straight out that the chance of them carrying that is almost 0. No surprise, i thought, right as he was continuing to say to follow him over to the computers, where he began searching and found a Dewalt matching setup of grinder / new safety hood. (as i waited, spotted over 1000$ off the LG fridge we wanted during a sale on the 4th of July) Order it up!!! He does, not half a week later i got a call saying -2 month backorder-. Skip to summary- i was busy and took weeks to get back to the store, then it looked to be arriving in a few days when i did show up. Nope, computer system SNAFU. So i get back again, and Luke helps, again! Switch from DeWalt's backorder to Bosch. Now it came in early, yesterday. About to head that way now. So close to hardwood flooring. Thanks Luke and Lowes @ Brodie. ---Oh yeah. Not to leave things understated...i forgot to include the Kitchen Sink. Yeah. got that too, with the Fridge, for 800 less than we feared we would spend on the fridge alone. I know where we are going when we switch to LED lighting. ;) read more

Awful customer service! Just spent 45 minutes trying to get answers about an overdue order- with NO resolution. No one answers phones and when someone does - you are passed off to someone else who transfers you to another department that doesn't answer their phones. Perhaps you should hire more people Lowe's Sunset Valley. Unacceptable! read more

Ran into Lowe's for paint for some hand me down furniture for my daughter. Obviously we are aware that this is not high end furniture, hence the paint to spruce it up. The guy working (Sunday, 11:45 am) was so incredibly rude that I will never buy paint from Lowe's again. After telling us that the only use for furniture made of particle board is firewood, he then basically refused to help us with our choices. He was condescending and rude and not just to us, other customers were obviously annoyed as well. I chose Lowe's out of convenience...won't make that mistake again. read more

Happened just a minute ago. They tried installing a broken washer, took it away. It took 3 calls to get anyone to actually set the replacement appointment and it was a full week later. they're big, so bad customer service read more

About a month ago my fridge started to loose it's ever so lovely cold feeling. It started with the wine not being the right temperature and ended with me doing a milk run at 6 am because when my son went to pour it on the cereal, well let's just say pour is not what it was doing. I don't think anyone ever is excited about an appliance conking out. So I ran down to Lowe's and picked out a new stainless steal one. The guy who helped me was great. He let me open a credit card so I could get the 10% off and then preceded to tell me he could also get me free delivery the next day. The delivery was probably one of the smoothest I have had. They called to remind me of delivery & also a few days later to see how everything went. Wow. I call that great customer service which always helps ease the pain when you are paying the bill for one of life's unexpected emergencies. read more

We made the mistake of buying appliances and ordering replacement windows from this store. I could write a book about our negative experience but here's the short of it: - despite sending 3 people out to measure our windows they still managed to order the wrong size for some of our windows. We are still waiting for the new ones to arrive (who knows when that will be). So our house currently has some old, some new windows. - despite that we paid for somebody to come out to measure our oven they got the measurements wrong. We had to wait 6 weeks for the unit to arrive (for some reason) and then when it arrived they called to schedule installation. On the day of installation I left work early to be home for the 1-3pm window of arrival. I called to make sure I was on the schedule, which they told me I was. At 4:30 I called again and they said "actually, somebody was supposed to call you this morning because the oven was the wrong size." They knew this in the morning but didn't tell me when I called before my appointment. So a no call, no show, plus they ordered the wrong size. We paid for this 6 weeks ago and now they have to reorder. Who knows how long it is going to take now? - They installed a new dishwasher and it, within 2 weeks, stopped working and spilled water all over our kitchen floor. We'll now probably have to go through some tooth-pulling warranty process to get this remedied. All in all, basically one of the worst experiences you could expect, especially considering we spent over 10k on these projects. Not that anyone at Lowes cares about these reviews, but that's my 2 cents. If you are thinking about getting windows or appliances I would try to find somebody local, who has at least an inkling of accountability. I'd advise to stay away from this place. read more

What a fantastic store. Every single employee here is AMAZING. So knowledgeable, such great customer service. The Pro department is the best run I've seen in any store. The store is clean, well-managed, organized and pretty darn good selection on lumber. Been going to this Lowe's location ever since it opened and will continue. Highly recommended Brodie Ln Lowe's!! read more

I just made another major purchase in the Appliance Dept. on Brodie Lane, Austin, Texas with sales rep. Jim Krajenta, who gave me continued excellent service, friendly, courteous, knowledgeable of the Lowe's system and up to date on sales, discounts on all appliance items, both in store and other locations. I have utilized Jim Krajenta's expertise over the past 10 years and always enjoy visiting with him regarding my contractor/house business. Jim's friendly, professional manner is appreciated and he says hello to me and other customers even when we are not making a purchase. I highly recommend Jim Krajenta and the Lowes on Brodie Lane for all your household items. Thanks Jim!!! Linda, Driftwood, Texas read more

I will find any way I can to not have to shop at Lowe's. Earlier in the year I ordered a vanity for my bathroom. I ordered online so I could just pick it up at a scheduled time. This way I would have help at home to assist with unloading. I received the email that my order was ready to be picked up. I went to Lowe's and waited 15 minutes while the lady at the service desk tried to locate my order. I had to explain to her it was a vanity so it is probably not in the storage cages near the desk. Besides I could see in there and knew my order was not there. She finally told me she located the order and it was in the back. I asked how long it would be until she was able to get it. She said "well that's the bad news". She went on to explain it would be another 20 minutes before someone could even get back there to get it and probably another 20 minutes to move the items in front so they could access it. I was already behind and my helpers would be at my house before I would even get my order loaded. Total I would have been there over an hour picking up an order I was told was ready for pick up. I understand having to keep larger orders in the back but to have to wait another 20 minutes just to get someone freed up to help is a bit ridiculous. I rescheduled my pick up day for two days later and left. The second day I had better luck but only because someone was actually available to go to the back to get my order for me. 3/28/16- I took a chance hoping the above incident was a one time deal. I ordered 4 large pieces of lattice and 3 fence posts. I parked where online order pick ups are only to be told here is your order form, please take it to lumber so they can get it to you. Lumber is on the complete other side of the store. So I went over there with the two other items I picked up to purchase. I got there and there was a nice older gentleman working the register. He did what he could on his end to help but the guy that went to get my order basically rolled it up to me and abruptly left. I turned to ask him for some help loading my order. Nope, he just disappeared. By then I already had it in my head I am not shopping at Lowe's again. Yes I could have asked the guy at the register to call someone to help me load but I really did not want to wait any longer than I already had and was irritated at the fact this was the second time the service was not good. So I grabbed some twine, loaded the lattice on the top of my car, tied it down and then loaded the fence posts in my vehicle. Sad thing is a nice lady in the parking lot, not an employee, asked me if I wanted some help. I really appreciated her kindness. OH and while I was checking out a lady who is there supervisor walked by talking to the cashier at my register and said, I see them slacking and needing to be at their register and then something to the effect of she makes sure they work. OK, please make sure people that are supposed to help load work as well. read more

We were in the market for a new oven and dishwasher a couple of weeks before Labor day and went down to Lowe's to decide what make and models we wanted. After deciding on what we wanted, we had to schedule a service call for them to come out and measure to make sure it would fit. The computer was down for booking the appointment and we were told that we had to go ahead and pay the $35 fee and they would contact us in the next couple of days to schedule an appointment. We heard nothing from them for a week and we finally had to call them and they scheduled us for the next week. When the date and time of the appointment arrived and passed, no service person showed up. We finally called them again and they said that he was running late and would be with us in about 3 hours maybe? We told them we had to reschedule, as I had to pick up kids from school. When we called once again to reschedule they said they would check what was available and call us back. Another week goes by and no call back :( We called back and they said they would have someone over that day and big surprise , noone showed up. I , finally called the store and complained to a manager and was able to get yet another appointment. This time they showed up and we thought for sure that this was the end of all the runaround, but we were wrong. It took another week of calling the store and emails back and forth before they were ready for us to "buy" our appliances. When I looked at the prices, I saw they were going to charge us over $400 to install our oven. At this point I was so fed up, I decided to go to another store even though I would have to start this painful process all over again. I called up Best Buy on Saturday and they gave me better prices than Lowe's and the installation was 1/4 of the price of Lowe's. They scheduled me for install that Monday and everything was great, servicemen showed up on time and were in and out quickly with everything in working order! I will never shop at Lowe's again. read more

Be great if you'd update your hours to be correct just incase I waste my time driving across town and then feel like a moron standing there waiting for the doors to open...which wouldn't...because your closed...even though you tricked me into believing you were open. Yeah, that would suck. read more

I'm thinking Lowe's should probably just change their name to Wal-Mart. They continue to carry less and less actual hardware and more and more cheap Chinese junk. I think I'm done with Lowe's....Home Depot get ready to see a lot more of me in the coming year. read more

This should have been my first stop, a long time ago. I'm a big time Craiglister and Ebayer, always looking for good deals. But after looking for a patio set for a couple of weeks, and some of the prices the sellers are wanting, decided to hit up a few stores. Glad I did, was able to buy two metal chairs, real nice for a great price. Thanks Lowe's!!! read more

Visited on 8/5/2012. Another couple and myself were not able to identify any customer service in this store. I ran out of patience and just left. Don't think I'll be back to this store. read more

In July 2020 I purchased a GE washer and dryer from Lowe's which turned out to be an extremely unpleasant experience. First, delivery dates were not met. When I called after it didn't show up (which took several attempts to actually connect with someone) I was informed that Lowe's somehow lost the washing machine. After more calls and being put on hold for an endless amount of time, I finally got a new delivery date. After running the machine two times, it broke. When I contacted Lowe's again, I was informed that they are not responsible for their appliances once they have left the store. Lowe's did zero to help me resolve the problem and instead referred me to deal with GE on my own. On November 23rd the machine was finally repaired. This experience has confirmed that I will never do business with Lowe's because I felt that they took no responsibility in trying to resolve the situation. In addition to my frustration it was an added stress having to deal with outside laundry service for months during this time of COVID. read more

I purchase and install a lot of appliances as part of my handyman business, and I buy from Lowe's because Home Depot keeps nothing in stock and requires delivery. I have had multiple bad experiences buying from Lowe's. Their online inventory count is almost always off, so their website often says they have an certain appliance in stock when in fact they don't. Once, a dishwasher I had special ordered was sold out from under me to a different customer. Like Sears before they went bankrupt, Lowe's is a champion of inefficiency and poor management. I give them two stars only because there have been times when Lowe's management has made things right for me, after the fact, but they need to get their act together and consistently get things right the first time! read more

I'm not sure what one can say about Lowe's, I mean, it is what it is. I will say however I love that I got 10% coupons when I changed my address on USPS, electronically then a card in the mail. Kinda huge deal when you go to drop a couple grand there on appliances. read more

Horrible service! Found a light that I loved and I needed 2. Only 1 was in a box. One employee was willing to sell me the display, which was sitting on a shelf and not displayed. Another employee strolled by and said it could not be sold. There was a conflict as to whether it was a stock item. So after I was told that I could buy 2, this second guy decides no. The light was not at any other nearby store and they did not know if and when they would get more in stock. The guy causing Lowe's to lose the sale said these 2 had been in the back for 6 weeks on a top shelf. Needless to say, we bought nothing. Unbelievably rude and no concern for losing a sale and a customer. Very bad experience!! I learned that Lowe's is NOT focused on customer relations AT ALL!! read more

Absolutely the worst store ever! Management is extremely unprofessional and degrades their employees in front of customers. Not enough employees to man each department, sales guy tried to call a manager to come help, said they were on their way, never showed up!! Also I set an appt for Lowe's to come and measure 3 windows in my home and didn't show up the first time, made some excuse about mixing up appts so they rescheduled for the next day and nothing again! I will be taking ALL my business to Home Depot! Horrible customer service! How is this store still in business! read more

Purchased two washers and dryers here today and because the customer service my husband and I received was so EXCELLENT I felt compelled to actually take the time and write a review. If you need appliances ask for Anthony McCracken, super friendly and very knowledgeable sales associate. read more

This Lowes is just ok. The hardware section is positive, but the outdoor/plant section is very sad. I went twice this week and 85% of the plants they had were pansies - I love them, but really?!? They had almost no succulents and less than 5 native/drought tolerant options. Don't go to this location if you are looking for landscaping items... read more