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    Lowe's Home Improvement

    2.2 (22 reviews)
    Open 8:00 am - 8:00 pm

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    Purchased an entry door and paid for installation September of 2021. Door was not installed correctly and jam up. Continue to try to get installation to come back, encountered a few no shows during middle of work day, installation finally "corrected" february of 2022. By winter of 2023 the door is falling off the house. During the winter the door would freeze into place wehre my 10 year old could not open the door. ONce it warmed up it would open but the frame is coming off the house. Called Lowe's in December to get help and no reply, called back in Jan of 2024 due to frame coming off the house and finally got answer in June of 2024 past the warranty. But this was after the run around, call the installers, no call the door manufacturer, no you can't call directly you have to go through the store, for 5 months. HORRIBLE SERVICE.

    Interior
    Erin B.

    For me, Lowe's wins over Menard's. The workers seem friendly and happier in their jobs overall. They acknowledge and speak to you. Menard's has started getting better about this, but Lowe's still reigns supreme. The selection is great. Lowe's doesn't try to be a grocery store. They also allow us to bring in our dogs which is way cool and often convenient because they're with us oftentimes. I do find it disappointing that they have taken their pet section out. At least, I can't find where they've moved it anyway.

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    6 months ago

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    9 years ago

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    5 years ago

    Delivery personnel are incompetent and incapable. Do not purchase an appliance from Lowe's as they use a private delivery and install team.

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    9 years ago

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    10 years ago

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    6 years ago

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    10 years ago

    It's an improvement store they all seem to be the same friendly staff adds little to the trip

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    8 years ago

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    14 years ago

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    11 years ago

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    Martinsville Ace Hardware

    Martinsville Ace Hardware

    4.8
    (5 reviews)
    15.0 mi

    The best thing about local Ace hardware stores is that the employees are always asking you if they…read morecan help you find something. Yes its fun to browse all the items, but if you need to be quick, they can take you right to where the item is located because they know their store's layout precisely or know who to ask if they stock your item. I always buy my furnace filters from Ace Hardware and I always buy the Ace brand. They only cost $4 and some change for the ones that last three months. However more than one furnace repairman has told me to only use the 3 months filters for two months and that is what I do. If you need specific screws, bolts and nuts of a certain size, length or strength, their staff will help you find the right ones in their vast inventory of hardware and fasteners. You can buy the exact quantity you need without having to buy a prepackaged amount often sold in big box stores. Big box stores rarely offer the right size you are looking for in single amounts. From grass seed, to gardening tools, to paint and all their accessories, plumbing and toilet seats, hand tools and a few power tools, to electrical supplies and much more, they pretty much have everything you need except lumber. Sometimes I wish they would stock just some basics like 2x4s, but then space is limited and some stock room would have to be sacrificed. Don't forget to sign up for their rewards program. It pays you back in gift cards good at the store.

    Perfect local small business hardware store! Not the largest selection of each item, but many…read moreproducts on the shelves. The store is filled and the staff is sweet and helpful. When not wanting to make the trip to Bloomington, Greenwood, or Camby, they will have what you need for most small and some large home projects. Their outdoor fountain selection is impressive and I've ooh and ahh over then every time. Have scored a ladder late on a weekday evening, floor cleaners, bird feeders and small gifts, and occasional nails nuts and bolts to hang pretties around the house. We were even able to find all of the items to make one of my Pinsperations come to life on a whim a few weeks back and I couldn't be happier with it!

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    Industrial Wall Hanging
    Industrial Wall Hanging
    Chainsaws
    Chainsaws
    Flowers, Vegetables and Herbs

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    Flowers, Vegetables and Herbs
    Sullivan Hardware & Garden

    Sullivan Hardware & Garden

    4.5
    (42 reviews)
    19.1 mi
    $$

    We had such a lovely visit here last week, picking up some items for spring garden. The staff was…read moreincredibly helpful and friendly. We purchased several vegetables, like kale, cabbage, Brussel, sprouts, and more. We also purchased some soil and a few other household items we were running low on. Our experience was great from start to finish, and I was very impressed with their selection of gardening vegetables. There were multiple varieties of greens, a dozen plus a Herbs, and pretty much everything you could need to start an expansive vegetable garden. Looking forward to future visits at this neighborhood, hardware store.

    I had a hiccup in an attempt to use my rewards points during a purchase and the cashier asked the…read moremanager for help (I think his name was Mark?). He told me he had never seen or heard of anything being online as I was offering to show him the info on my phone. I was confused about this reaction because it was this store that prompted me to sign up for the awards program online in the first place. He seemed agitated and cut me off mid-sentence and walked away from the register. He also said he would 'check with someone.' The cashier and I were both confused by this. She asked him to confirm whether or not he was talking to someone else about it while he was standing 10 feet away noticeably not busy. He scoffed and replied 'I'm not doing that today' while rolling his eyes. The cashier looked uncomfortable and apologized to me. The manager didn't care if I made a purchase or not. I'm not sure if he was in a bad mood before I came in, but he was unnecessarily rude and unprofessional in a situation that could have easily been treated with more grace. The other Sullivan locations nearby have been amazing with their customer service. I recommend shopping with any one of them instead.

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    Sullivan Hardware & Garden
    Sullivan Hardware & Garden
    Sullivan Hardware & Garden

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    Ace Hardware West Washington

    Ace Hardware West Washington

    4.0
    (4 reviews)
    11.0 mi
    $

    Luv this place, they are actually really helpful. Especially when you come in needing such things…read moreas doohickeys and thingamabobs. Very skilled at charades and guessing what you might be trying to say. And if they can't guess it, they get more players (store emploees) involved, until the mystery is solved and the proper tool or gadget guessed and found for you. I have always heeded their advice and they have not steered me wrong yet. So much better than those huge stores where you have to beg folks to help you and run around finding them, which can take a few miles. In this ACE store, you won't make it to the first aisle without someone greeting you and asking if you need help finding something. Kudos to this mom & pop store.

    A miraculous place. Was told they have a lot of nuts and bolts including metric and it's no lie. I…read morewent in to replace a screw and a finishing washer for a 1960 Vespa Motorscooter headlight bezel and presto! I had them in my hands in five minutes. Then they sold me a fingered oven glove which was just what I needed for my small hand. I have literally been looking for months for this thing. So then I asked them if they also had cotton candy and a pony and that's when I finally struck out. A real true-blue old hardware place like I like them. It's basically the Tardis inside. Looks like a standard Ace - but don't be fooled. Also, everyone is helpful and nice. A huge bonus. This is a bit of a drive for me but so worth it.

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    Ace Hardware West Washington
    They cut keys.
    They cut keys.
    Ace Hardware West Washington

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    Lowe's Home Improvement - hardware - Updated July 2026

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