This True Value Hardware is located in the heart of downtown Winchester on the corner of Main and…read moreBroadway since 1980 in its current location. They sell anything and everything. Paint, nails, cookware, cleaning supplies, tools, keys, and many odd and end items. The guys that work here are great. They strive to assist people any way they can and do it with a huge smile. They also still wear the old school True Value Aprons like they did back in the old days. Entering this specific store is like you went back into time when things were more simpler. I love it. They write everything down on a carbon copy receipt and tally it all up on a hand calculator. This kind of store don't seem to exist any more. This service and nostalgia is why I gave them a 5 star review. These men deserve it. Just stop in and see for yourself.

I was having trouble mounting a TV on the wall. The included screws in the bracket box did not…read morework out at all. So I headed for a *real* hardware store, NOT a big box home improvement store. Why? Because you get one on one help even when its with the littlest of things such as the needing the right screws. This is important to me especially when I'm in a hurry. Chevy Chase came through for me. There is plenty of off street parking in the back plus a back door for customers. The inside of the store seems huge but its hard to tell since the aisles are narrow and it looks like its two buildings put together inside. The rows of aisles is endless it seems. I got there just before closing and did not have time to browse the whole store. Staff was super friendly and extra helpful. I highly recommend this store for your home maintenance needs.

Great service and dog friendly…read more Pricing is typically better than the big box stores

Excellent! The staff of friendly, knowledgeable and available to help with anything you might…read moreneed. They keep a lot of inventory on hand! Very nice experience.

I needed a key copied for my truck and Lowe's and Home Depot in Lexington were giving me a hassle,…read morewouldn't copy it, etc. The friendly folks at D&S Hardware did a great job copying the key, were super friendly in the way that businesses were decades ago but aren't anymore, and the cost of the key copying was so low that I wanted to leave a tip! I should move from Lexington to Winchester so I can live where stores offer this kind of value and service. The store is conveniently located on Main Street but seemed to have more stuff than the Lowe's superstore near me (where their inventory is a hopelessly disorganized mess). D&S Hardware is well stocked in the way hardware stores were before the big box retailers took over. I love D&S Hardware... not just the large variety of merchandise, friendly and knowledgeable staff and great value. I love the customer oriented attitude they convey and the entire experience of shopping there.

I really love Ace Hardware stores! The farm where we hunt is in Powell Co. and we needed salt…read moreblocks but had forgotten to get them so we looked up stores near Clay City on Yelp and this Ace popped up. We went in for salt blocks but managed to spend an hour just browsing the aisles. They sell a little bit of everything in Ace, which is why I love them so much. Whether you need a Big Green Egg, a Yeti, or canning jars, you can find it at Ace. They had 5 or 6 varieties of apples for sale that you could buy by the pound. I had never seen that in an Ace but they smelled great and so we had to buy some. There is a black cat named Baby that wanders around the store that also adds charm to a small-town hardware plus misc. store. We found it asleep on the deer corn on our visit.

Awesome store! Awesome, friendly, and knowledgeable people!…read moreFor a small hardware store, in a small town, it's refreshingly surprising to find one so well stocked, and competitively priced as well.

Items. Rewards points. Friendly customer service. 5 star rating!!!!.... Great prices. Awesome…read moreselection of books. And as seen on TV products. Store is well stocked and organized.

What a fun stop!! I could spend a lot more money in Ollie's than I did. They sell everything from…read morebooks, household, hardware, personal care, movies, non perishable food, you name it! The book section was my favorite! I found 2 cookbooks that I think I will get good use of ($2.99 each). I kind of wish Ollie's had makeup. They have shampoo and toothpaste and such. But no lipsticks, mascara, nail polish, eyeshadow, etc. Ollie's is very similar to a Big Lots but I think Ollies is a bit better quality stuff.

Go see Erica at the gun bar for you firearm needs. First time at the Rural King. Didn't have much…read moretime to look around but I saw the free popcorn and coffee bar which was impressive and a first for me. My first gun bar also. Met a nice man who was buying a gun. I'm an out of state visitor from Oakland, CA visiting some family members, one of whom bought a gun from Erica recently. Great value on prices compared to CA and she was really helpful with letting me compare the weight of a few firearms and checking the bullet capacity.

Terrible customer service... TERRIBLE. They live and die by your phone number or receipt and are…read moreincapable of thinking outside the box to solve customer problems. Customer service girl was short and abrupt from the very beginning. It didn't get any better when it was found that my number was no longer in their system. When a manager was requested he was even worse. I get it's the holidays and they are busy, but still. No apology for not being able to help, no attempt to solve the problem another way. It began to devolve into an argument due to the managers lack of professionalism before I finally just walked away. Amazing who RK thinks is fit to "lead" their brand. Very disappointing, we used to like shopping there.

I always have a pleasant experience renting equipment from Bypass. During one project I rented a…read morepiece of equipment that was not necessary and was able to bring it back promptly without charge.

This little place kind of gets lost in the location it is in. It is behind a Big Boys and beside a…read moreBingo Hall. If you haven't been there before, you might not know where to go. They have a large array of hardware and farming items. You can rent backhoes and things of that nature. You can also buy bulk mulch or rocks. Their prices are low and their service is great. The entire staff is really friendly and helpful when you are in need of some answers. I stopped here yesterday to buy a snow shovel and was in and out in less than 2 minutes. I can't even park that fast at Lowes or Walmart. Thank goodness I remembered this place when I was landscaping my house last summer.

If you need it Van Hook Hardware will have it. Great location downtown with various services…read moreavailable to help anybody get what they need for their projects.

You know that smell of mothballs and dust and old tools and wood shavings in your grandfather's…read moregarage? It's a strangely comforting sort of smell. That's what VanHook smells like when you walk in the door. VanHook is definitely the local hardware store. Located in a long and narrow downtown building, the store has a variety of hardware ranging from screws and bolts to paint and barn gadgets. Older men in suspenders are available to assist you, and there's something interesting to find in every aisle. Sure, it's kind of unattractive, cramped, and din, but it works. You'll find what you need here. Need keys cut for your RV? No problem here. We even brought in a paint can from Lowe's and they were able to skillfully color match the paint. WIN. This place may not be as big or have as many options as Home Depot or another national chain, but it's local and they have heart. Support them. Give VanHook a shot before heading to a big box store. Oh, and on your way out, lift up the latch a bit on the door to open it.

Lowes had a sign posted for hanging flower baskets 12 dollars. They rang up 16.98 and I showed the…read moregarden center checker lady the posted sign. She then charged me 12.98. I took my flower basket to the return desk where that checker told me there was nothing she would do unless I wanted a refund. It was .98 cents but if a dollar amount is posted, that's what they should charge. I should have spoken with the manager but I was way too mad at this point. This was the Winchester, KY Lowe's.

I brought a weed eater from Lowes Winchester. I couldn't get it to start. I came back to exchange…read moreit. I had to talk to a woman named Erica. She was very rude and acted like I shouldn't have bothered her. I will never be back because I won't deal with someone like her.