Came in today for the Spring Black Friday Sale. I was expecting to drop a pretty penny as I…read morerecently bought a home and am only beginning to acquire all the tools necessary to keep up a yard and be handy with projects around the house. Tina, the manager was extremely helpful as I sough guidance on where to find certain tools and to understand what were the sale items. She was very accommodating and happily went to the stock area of the stores to pull half a dozen tools that weren't out on display. Danny, the cashier, was also very helpful and willingly helped take a load of items out to my car and help me get everything loaded expeditiously. Great experience (albeit expensive) but so glad for the staff's helpfulness and friendliness.

The lady manager is running around the store yelling at the customers to pull their masks above…read moretheir noses. She was on a rampage and clearly more interested in forcing her personal agenda on the shoppers than to help them find the tools they were looking for. She even refused to sell to customer because his mask was not over his nose. He even demonstrated that his mask was defective (kept falling down) but she did not care and demanded that he leave. And he did peacefully. I could not believe what I just witnessed. I also left the store and a pretty full shopping cart of items in the middle of the isle. I will never return to this store. With several other hardware/ tool stores that appreciate their clients business within a 1/2 mile, I will shop there!!!

I was struggling to figure out how to finish a project in the plumbing aisle for at least 20…read moreminutes. I wish I got the man's name who helped me, but he was able to point me in the right direction and identify what I needed. I always come here for any hardware needs while I'm in the area and he's always the one who writes up my order. He's always very friendly and helpful.

I bought two full sized pine trees which were definitely wilted but figured I could bring them back…read morewith some TLC. The cashier told me I could always return them if not. A week later, they continued to look worse and I decided to bring them back. They were extremely rude and the manager Jesse refused to return or exchange them despite it not mentioning live goods ANYWHERE on their entire return policy. He agreed that it should be on the policy, "but it's just not." They lost me as a customer, and considering that they are within 2 miles of a Lowrs and a Home Depot, I'm sure their days are numbered.

Small quiet store with great location. Only complaint is gentleman who wanted to tell me what I…read moreneeded when I just asked him where it was. I don't need a personal shopper or your opinion "on how much work i'll do if I don't listen to him" just show me where it is.

The employee that took care of me (didn't get his name) was very helpful and genuinely cared that I…read moregot exactly what I needed. Although I wasn't getting an item that was expensive, he wanted to make sure I had all the knowledge I needed to make the correct choice. This is why i shop at local establishments as much as possible.

The worst customer service ever. Amazing they stay in business. They never answer the phone anyways…read moreso caring about customers is something they could care less about. Go somewhere else!

So our tractor wouldn't start. So we took it to Fletcher's and they told us it was beyond fixing…read moreand they would buy it from us for $50. Or they can fix it for $1200. We ended up taking it to a guy we found on Facebook called Milich Small equipment repair in new Alexandria. He had it running and working for less than $20. We ended up giving him $100 tip because he wouldn't take anything for service. I do not recommend Fletcher. There are a bunch of crooks and they don't know what they're doing. The only reason we ever went to them was because they did one of our push mowers. And they told us that it was fixed they had to put a new carburetor on. Which somehow cost more than a lawnmower. So if you need repairs done, I will go to milich small equipment repair. he charges a flat rate of $50 for a service or less if it's something small. Any charges you when he get charged for the park. So if the park cost $20 to him he charged you $20 nothing extra like Fletcher. The carburetor that they put on our lawnmower, ended up dying like two years later. When Dan put on the new carburetor on our push mower, it cost the same amount. And he told us that it was a Chinese version that they put on that's why I didn't last that long but they charged us $300 for the carburetor.

Needed a new doorknob and had a friend who was going to install it. I bemoaned to him that I would…read moreneed to go to a big box store just for a doorknob. The friend mentioned Salik's and said, while it doesn't have everything, they have enough to make it worthwhile going there. Parking was easy - right in front of the store. Nice to see someone right behind a counter asking if they can help you. Try getting that at Home Depot or Lowe's. The price for the doorknob was right and the product worked out just fine. Went back for extra keys - a little more pricey than the aforementioned big box stores. But to save having to drive around the city for just one thing? Priceless! Go to Salik's if you're in the East End and want to support a local business instead of a big box.

This is a perfect neighborhood hardware store! When you walk in there's a counter and the friendly…read moreowner standing behind it. He'll help you find everything you cane for--he has an impressive selection--in just a minute or two.. The prices are very fair. It's a great option to pick up a few things for anyone in the east side of Pittsburgh--and you never have to deal with Home Depot!

I do believe in supporting local businesses .. and have shopped here for all my life since I live…read morein the area. I feel as if this store is more of "convenience" type hardware store because the prices are above average. On an occasion I will find something on sale that I need but for the most part - expect to be a little bit above average pricing.

Ok so the only reason I chose this store is I didn't want to drive to home-depot. I purchased a…read morewheelbarrow upon check out I noticed the cashier add 5.00 to the price. When I asked what that was I was told by Management it was an assembly charge. I then said "I never saw that posted anywhere."Then he tried to lie and say it was posted by the counter needless to say it wasn't. Come on buddy maybe next time I will take that drive to home-depot.

4.5 stars. Harbor Freight Tools is a private retail chain that has locations across the U.S. It…read moresells products such as power tools, hand tools, tool boxes, hardware, painting supplies, generators, etcetera. I visited this particular Harbor Freight Tools store in Ross Township, PA. As I walked around the store, no employee greeted me. I could not find a specific product, so my husband asked the cashier, and she pointed and told us roughly where to walk. I noticed that Harbor Freight Tools sells many in-house brands that competing retailers do not sell. Their website lists brands such as Bauer, Doyle, Franklin, Hercules, Icon, Pittsburgh, Predator, Vanguard, Warrior, and many others. I chose four products to purchase. At the checkout counter, the cashier immediately greeted me, scanned my products, signed me up for the store's membership program, processed my payment, and thanked me. Compared to Home Depot's prices for similar products, my package of sand paper here cost slightly more, my package of screwdrivers cost significantly less, my paint brush cost slightly less, and my gloves cost significantly less. Furthermore, the membership program allowed me to select one free product from a table, and I chose a pair of $2 gloves to receive for free. I have not yet used all of these products, but they appear to be a good quality. I am not sure yet how they compare to competing retailers' big-name brands, but Harbor Freight Tools's website says that the quality is similar and the prices are lower because they cut out the middleman. The store's policy allows returns and exchanges within 90 days, and tools have a lifetime warranty.

As a new home owner this is one of my go-to stores these days. In the last week I've been no less…read morethan 5 times and always find the staff to be knowledgeable and helpful. Glad to have expert knowledge there when I need it and friendly faces each time. They really took care of me recently when I was needing tools for laying vinyl plank and new baseboards!

Don't bother visiting this establishment…read more We went in on a Friend's recommendation to look for shingles. We are re-shingling our entire roof so Ambridge Lumber had to gain between $700-$1200 from our business. Unfortunately they showed us they couldn't care less about having two people come in and spend that kind of money. We walked in to no greeting. We wandered around the store for about 15 minutes without anyone acknowledging us. Turns out, what we needed was upstairs which was totally unmarked besides "Showroom" we found this ourselves. We found the meager shingles section, without pricing of course, so we went back downstairs and actually waited in line for the cashier to get help. Once it was our turn, two guys that the cashier knew butted in front of us and got help from the cashier. This cashier was 40+ years old but acted like he was 17, gabbing on and on. So we waited a couple more minutes. There were 2 more "employees" (in regular clothes, no name tags) wandering around. Still no acknowledgment and we didn't have anything in our hands indicating we just needed checked out! We were the only other people in the store! We were still waiting in line when we decided to leave and as we left, still no one tried to help us. It's for the best because as we were wandering around their store looking for what we actually needed, we got a feel for their pricing and it's astronomical compared to other places. We'll be going to Lowes. Thanks Ambridge Lumber for saving us the hassle of dealing with you! Avoid Ambridge Lumber at all costs.

Wow! This store has everything, great service, excellent pricing. They provided everything we…read moreneeded for our remodel, they even found us a great contractor. Thanks for everything, we'll definitely be back for our game room.