I just had my second appliance delivery from Cluetts in the last month. First l had two air…read moreconditioners installed and then today we had a new refrigerator. First, the salespeople in Ware were very knowledgeable . We weren't pressured at all. We weren't pushed toward any model. We discussed our needs and the appropriate model. The staff isn't paid on a sales basis so there in no overselling. When we chose the refrigerator we liked I've was informed that the price had dropped $200! It was delivered today by two employees , Justin and Anthony . They were very pleasant and professional. They set up the refrigerator and explained all the options and features to us. They were fast and efficient. We have always purchased our appliances from Cluett's and will continue to do that. From purchase to installation the service was outstanding.

Great service! I was worried about my new floors and a heavy refrigerator but the team was super…read morecareful. Thank you!

Highly recommended!! Igor diagnose the issue. He accurately found out that issue was not in the…read more got an electrician to come in and fix the outlet. The started working after that. Igor was very knowledgeable. He charged a very fair amount better than all of the quotes that I had received. I highly recommend Igor for any Appliance issues that you're experiencing.

IZ Appliance Repair was professional, helpful and gave a thorough diagnosis of our broken fridge…read more Their diagnosis helped our fridge get repaired for a fraction of what we expected!

I had an extremely good experience with Mannysservice Department!! They sent over a service man in…read morevery reasonable time, the prt was in way less than a week, and came back and fixed the problem in a couple days after the part came in! Very happy with Mannys! And, their service men are very professional; know what and how to fix. Thanks Mannys.

It's unfortunate that zero stars is not an option. If you want the absolutely worst customer…read moreservice, poorest communication, zero quality control and longest delays, this may actually be the appliance store for you. I did purchase originally from a different location which came with it's own challenges, however once you have a problem you're funneled to this store and for the holy love of Christ, what a fucking trainwreck. My issue was that a part needed to be replaced because it was damaged on delivery. Literally 4 months later and a dozen emails, the part finally arrived... damaged. Damaged part was taken away and there was zero communication for weeks, despite numerous emails from me. Only after I emailed like 4 other managers did I get a response. I finally agreed to take a measly 10% refund instead of dealing with the absolute clusterfuck that is Manny's. They didn't ask how I wanted the money returned, and the card they refunded to was decommissioned months ago due to fraud. The billing department called me to try to fix the issue (honestly, the only competent person I dealt with). Unfortunately he told me his money was gone and that I should call my bank and find out where his money went. After I made it clear that was not my responsibility, he quickly agreed to just cut me a check. Problem started in early July and was "resolved" this week (December 8). PLEASE save yourself - there are so many more competent appliance companies.

These people are amazing! I came in years ago and I just had to describe what was going wrong and…read morethey knew what part I needed. Less than $30 later, my gas dryer was humming like a dream. Called again recently, they didn't have the part I needed for a hot water heater, but they took the time to give me the name, address, and phone number of two local places that may be able to help. Call here first for whatever appliance help you man need.

Family owned small business with the best people running it. They were knowledgeable and helpful as…read moreI looked a fool trying to describe my washer problem and model and they figured it out through my blabbering and blundering. Prices were competitive with anywhere else I checked and they got them next day so I was only out laundry for one day it was so nice.

This place is great! I got a refurbished second hand washer and dryer about 4 years ago from these…read moreguys.. the owner delivered and set them up for no additional charge and they have run perfectly! Just recently I ran into a problem with the dryer belt breaking so I called the owner-not only did he remember me but he gave me a very very fair price to come fix it- and he came to fix it asap! I highly recommend this business if you are in need of a new washer or dryer- or if you simply need some repairs! The Best!

From the owner: Although L& W Appliance Service provides excellent appliance service, we choose to go beyond and…read morefulfill all our clients appliance needs. We carry a large selection of repair parts for most major appliance brands and if you need to replace your appliance, we have a huge selection of reconditioned appliances in stock. Visit our store today to see what we can do for you!

Always friendly, willing to help, always makes me feel welcomed, always willing to give me tips on…read morehow to take care of my bike, overall a great store I would recommend you visit

From the owner: Good Tunes Bicycle Shop at 483 Breckwood Boulevard in Springfield, Massachusetts offers bicycle…read moreenthusiasts a diverse selection of high-quality bicycles and accessories to cater to every rider's needs.

I've been doing business with VIN for over 25 years I have purchased many many items with great…read morecustomer service and white glove service for warranty repairs. I highly recommend this business!

We had a disastrous experience of delivery and damage to our home. Their 2 delivery men fell…read morebackwards down our stairs, dented the machine, gouged our walls and stairs of a newer home. It is challenging to get the repair done as the damage were deep gouges on the landing levels. Challening to replace and repair. We were promised by their logistics representative, that has now left the company to run his own business. Promises have not been kept. I am hopeful that they still might come through. My husband repaired with painting and spackling our walls. The stairs are much harder. I will write again once it is completed. Without the man, Mike, who made promises, and seemed sincere, it seems promises might not be kept. Be careful. They replaced the machine and it came dented, but in a way we couldn't see. And we didn't want another experience with delivery. We should have been compensated for this mess. None yet.

I had a cart full of heavy items and this employee named Pete was so helpful and polite. He saw I…read moreneeded help and came over and loaded it in my car for me. Its nice to see you hire people who care!! I will be visiting your store again and suggesting it to family and friends.

Home Depot has been a favorite store of mine for many years now but this morning ran into a big…read moredisappointment. I first logged in, checked my "purchase history" for a date of purchase. No luck, it only went back about a year. Second, I called "customer care" to see if they could tell me when I had purchased my lawn mower. Nope. Same problem, could only go back about a year. Third, called Home Depot Credit dept., the girl was very nice, same problem though, only able to go back about a year. Home Depot, more than happy to take the consumer's money for a product but should be able to keep better record of purchases in order to help with purchase and warranty information. Very disappointing. I see, and was a little surprised to see, several bad reviews for Home Depot. I guess as with so many businesses, it's going downhill and not as reliable as it used to be.