HORRIBLE LOWES "CASHIER".
I am beyond myself. I have no words for the non-Cahsier at the Self Checkout...because there is no other option.
Not only do they NOT have Cahsier managed Checkout options, when YOU are to check out, you have a smaller/shorter woman with white hair hovering over you making sure you scanned all your stuff.
Ok.....one time, I get it. Random checks...sure...
Just YOU though, forget everyone else that comes by??
Fishy...and not from Streets.
Discrimination much? I GET not wanting thievery.
But UMMM, yes I scanned my items, Person.
I am on camera.
I am paying for items. My card isn't "bouncing" and neither am I. I am disabled.
Seriously? I'm dressed nicely, don't smell like a sewer and say HELLO TO YOU politely. How about I treat you like garbage and ignore you? Maybe that would be better?
Oh, but heavens forbid that the SCANNER doesn't log the stuff, and pegs YOU to be a thief! THEN, by the end of the transactions, it actually registered it and you are paying for about 5 items too MANY because the system is outdated.
(Known problem here apparently, BTW. No apologies offered either.)
Let's not forget when items are on SALE, my favorite part here, and they do not come up as the LOGGED price in store you see, YOU have the audacity to tell ME to go and find where it is and provide YOU a photo. Then you adjust it, and thats that. No apologies for wasting my time.
I'm sorry, that's not my job.
I am disabled and already being labeled by YOU as a thief, so why am I going to go hurt MY body because YOU can't call your Associate to go to this job?
Bring the SCANNED Cashier back!
I am tired of being hounded by this woman, who clearly is discriminating against myself and my Trans sister for whatever reason.
Hate much? It's 2025. Every Single Time WE Have Come Here!
Probably about 12 times this year. But not to the other people? I find is pretty odd that it's every time.
And why do we come here you ask?
Because my SISTER LIVES IN WEST SACRAMENTO, just bought a house this year, so we are going here to buy gardening items, appliances, hardware, etc.
I would GLADLY give my business to Home Depot, Supply Hardware or anywhere else, but they aren't as close..However, as this keeps happening, I am going to be very vocal about it IN store and IN front of plenty of people, with my camera rolling to post it here for everyone to see!
And Google Reviews with HER face all over it.
Happy to Karen it up to get this behavior to STOP.
Feel free to reach out Management, I'm happy to discuss my experience with you. Looks by the look of other reviews this year, Customer Service seems to be a major lacking issue.
TLDR; HORRIBLE LOWES "CASHIER". WE are SICK of being discriminated against by front non-Cashier PERSON!
Apparently we are not the only ones who have issues with this Lowes.
I encourage you to check your CCTV on your own Employees and their behavior. Including their cell phone use and their conversations they have while Customers are present. read more