They are very expensive. They bully you into joining their discount club at a substantial fee but don't tell you that it is only good for a year. The next time I had them out they tried to sell me the same discount club that I already paid for! I showed them the door. Stay away from these snakes. read more

This is the worse service ever. There is a complete disconnect between technician and customer service. My appointment was for Monday I was pushed off until Tuesday. The technician kept changing price the manager Jerry was no help! The worse service ever I had to give them one star so I could add a comment. Frauds! read more

Professional office and technicians. Plumbing job. Seem to be out to find as many problems beyond what they were called out to do. Pricing is just outrageous. $4300 to fix two sinks....... Work they did do was well done though. read more

..... Warning...... warning........ Warning....... Warning........ Warning....... Warning...... Lowery services charged me $1000 dollars an hour for four hours work.... $4200 an hour to install a water supply line that was deliberately install to shallow to prevent freezing. This company is predatory in its practices. a water supply line should never freeze. Lowery services General managers inspected the incorrect installation within six months of the original work.. Not only did they refuse to do the job correctly placing the water supply line deeper in the ground they wanted to install ridiculous space heaters and Pipe insulation that would never prevent freezing. Lowery services wants to sell me frozen pipe insurance. This is mercenary predatory practices design to cost consumers unnecessary burden... Never at any point in time should the main water supply line to your home freeze.... To sell you frozen pipe insurance is a deliberate scam...... .........Warn your family warn your friends lowering services is a predatory Company ............ read more

Arrogant and overpriced, stay away, buyer beware: Their price was $5100, 31% higher than the lowest price of $3900 and 16% higher than the other highest price of $4400 that I received for the same project. The sales people appear as hot shot negotiators but they are really arrogant and not customer focused. When I called the sales person to provide him one last opportunity on price, he got angry and said he did not want my business. He must be used to being under priced. Lowry's is the type of company that should go out of business quickly. Call them for an estimate only if you want to satisfy that you made a good decision selecting someone else. Stay Away!!!! read more

We did not use Lowry for the job in which they provided an estimate, and this is solely because of the estimate. First, they charge to provide an estimate. Seriously. $49. For an estimate. Second, we received another estimate from a second company, and found that Lowry's estimate was 600% (yes, six hundred percent) higher than the second company's estimate ($250 versus $1700). Once we recover from the sticker shock, we are surely never going to call Lowry again. read more

My AC acted up on a Saturday. A technician arrived in just a couple hours. He was very professional and the problem was solved. He had parts and supplies with him. I was very satisfied. read more

Had a leaky toilet, and called Lowry, who showed up the same day I called. Great! Well, the work was done professionally, but the price kept going up and up. What should have been a reasonably priced job turned into price gouging of the worse kind. Had to buy a service agreement to take advantage of their "discount rates", but will never use them again. When the office called to see how the work went, I told them the price was way out of line. The woman told me to expect a call from a manager to discuss the matter. That was 5 days ago, not holding my breath on this one. Do yourself a favor, and save yourself some hard earned $$$ and look elsewhere. PS I see where a representative from Lowry keeps responding to comments that they are not the lowest priced company. You can provide a service at a reasonable price. This is why your company will continue to get 1 and 2 star ratings from your (past) customers. read more

WAY WAAAAAY over priced. charged 1200 for ~$50 in pvc and an hour of work. Use only as an absolute last resort.

Buyer beware! This company is a big rip-off! We paid 2 1/2 times more for a job than we should have. Technician was rude. Complained to manager Jerry and he was obnoxious and really couldn't have cared less. Never again! read more

I had some electrical work done which included adding two outlets for my garage door openers. They charged me $800.00 to pull power from the light closest to each door so I wouldn't need an extension cord. After the work was done, The garage door opener on one side had no power going to the opener because it was using the light outlet power closest to the door which they disconnected to run the new outlet. This door was working fine prior tot he outlet being installed. The new outlet was not needed to operate the door after the work was done. In the event, the opener ever needed to be replaced the new outlet would be optimal placement without the need of the extension cord. As they were packing up, I told them the opener had no power and they said they would fix it and then leave since I had to go to dinner. I returned to see the door was left on manual, no power, and the light they pulled out they just put back in. No note was left to explain why they could not fix it. I am now left with an outlet no working opener which will still needs an extension cord and called twice on 2 separate days and both times I was told that a manager would call me. I am still waiting for a call back... Work was done on Monday and today is Thursday. I would like a call back from the owner at this point. read more

Hold on to your wallets! These guys will charge about %30-40 more for jobs. We called them to do plumbing and electric in a kitchen we were renovating. Not only did they arrive late but their combined estimates were almost $8000 for a half a days work on normal jobs.when we asked them to itemize the estimate for parts and labor they couldn't do that. They have a big binder with "tasks" and prices. We told them to forgettaboutit! Called local electrician and we will be saving a lot of money. I guess those fancy trucks and binders cost a lot of money. Buyer beware!! Just an update to this review, we got another local electrician to come give us an estimate. Lowry estimate was $5600, new estimate including township permit which is required but was never mentioned by Lowry is $1030! That's about 1/5 the cost and will meet out building code requirements. Lowry is bad news and should be thrown in jail for robbing people!! read more

I wish I could give negative stars. This company is the most dishonest I have dealt with in my life. I requested they come clear a clogged drain under their "clear any drain for $93 or it's free" special. I confirmed there are no additional fees or catches. I stayed home waiting for the plumber all day as they do not give windows as to when they will show up. They cancelled on me as there was a plumbing emergency. I stayed home again from work a few days later and they again cancelled on me, this time at 2:30 pm saying they were understaffed. I advised this was the second time cancelling on me so they would see what they could do. All they could do was fit me in two days later and prioritize my appointment. They showed up at 3 o'clock and the plumber noticed a clog and drew up a contract for $608 to use a 30 foot snake. I mentioned the special and he said that was for hand tools only, like a plunger. I mentioned the special and he said it's very deceptive and puts the plumbers in an awkward place. I called the company to express my frustration, and the manager, who would not get on the phone with me, authorized a $50 discount. Their price was twice as much as others had quoted. I would go to plumbing school before calling this company again as it would likely be cheaper. read more

DO NOT USE THIS COMPANY! First off all, I agree with the above review. The plumber here was may more concerned with quoting us for 'NEW" items and more service projects than focusing on what the issue was, the sump pump. It did need to be replaced so we had them do the work since they were here. Sump pump was installed in July. Then 3 weeks later, I called because there was a huge storm and the sump pump was not turning on. They came out and fixed it and said the float was sticking to the side. OK, problem fixed... so I thought. On wednesday night (The night before Thanksgiving), I went into the basement to grab some items to pack for our Holiday trip to VA. The basement was completely flooded...6-12 inches all over! I called the company and they came out Friday morning after having to pay $700 to get the water professionally pumped out and not to mention that we missed our trip to our family's house for Thanksgiving. When they came out they said that it was the float again and that it was their fault that it was installed too close to the wall. Ok, so we then we told to call and discuss with the manager, on Monday since it was a holiday weekend and he wasn't in. Boy, that is so nice that the manager is able to enjoy his holiday with his family and we were there cutting up rugs, cleaning, and throwing away all of our personal belongings. So, Monday rolls along and again we call (I am still confused why as the customers, we are the ones calling the manager). The manager, Joe Haney, is still not available. He is either in meetings or on vacation until Wednesday, we are not sure because we get different answers from the secretaries. Then my husband gets a call from their insurance company who wants to come out to survey it. Well, I am guessing Joe Haney got the message about what happened since he was able to call his insurance company but still the customers that just went through a hardship due to their stupidity, still did not receive a call from A NYONE from Lowry. Well, I sure hope Joe Haney had a fabulous Thanksgiving with his family...we sure didn't. You would think one 5 minute call to an unhappy customer would be something easy and kind to do around the holidays. I guess Lowry doesn't value that. Oh, and good thing my husband works for a law firm... read more

Needed a new lamp post head. Estimate $380 plus the lamp post head that I was supposed to provide. How can they ask $380 to connect two wires plus the ground wire. Cost me $49 to have to tell the service person "no". Did the work myself. Would never even think about using them. Oh, one more thing, the guy kept pressing me to buy a one year service contract, because my kitchen was "surely out of code". My kitchen was re-done and re-wired, following code specs, three years ago. read more

I called Lowry for an estimate to wire a basement I had just refinished myself. They gave me an estimate of $7,000. I then got a local electrician to come out for an estimate and he did the entire job for $700, ten percent of the cost to have Lowry complete the same job. read more

Worked from home this morning so I could meet them for two different projects (landscape lights and furnace tune-up) at 9:30. Neither person showed up. By 10:20 I couldn't stick around any longer (had to get back to work) so called the main number and was told "their staff meeting ran late and they should have called you". I've had them do work for us in the past and it was decent, but with this episode I'm officially done with them. Need to find someone who actually wants my business. read more

Called on a Thursday and scheduled for Saturday. We wanted new central air. I got a call back on Friday saying they did not make Sat. appointments and scheduled for Monday. Girl called late Friday saying they couldn't make Monday could they do Tuesday. They called on Tuesday to say they couldn't make it again. Don't bother, they don't need the money obviously. read more

We had a great experience with the installation of our Heating and A/C system in March 2014. So much so that we recommended them to my sister and brother-in-law. We agreed to a 10 year service contract which the price was very fair. I was assured that follow ups were inputted into the system so that Lowry's would call to schedule our service calls twice a year. How much easier could it get? Then Nov 2014 came and went with no call from the company. I called and was told that there was no need as the system was just installed in the spring. Two days later I received a call stating they were looking to schedule my initial service call. Left Hand/Right Hand???? Since that initial appointment I have had to follow up with Lowry's twice a year. Our technician that was out last spring was finishing up when I asked how to reprogram our wireless thermostat, he looked at me as if I asked him to solve the budget deficit. He told me to ask his old boss (our friend who used to work for Lowry's) as he has no idea how to reprogram it. Felt great about letting him work on the unit. A few weeks ago I realized that we had not heard from the company for our pre-winter service call in Feb 2016, so I called and asked why I would not have heard from them. All I could hear were crickets on the other end of the phone. Now I have rescheduled multiple times and no one shows up sometimes they call and it becomes, well the tech is running late so it may be a few hours. This company is a scam they extend you a 10 year service plan pre-paid, at a "discount", and they don't call you and when you call them they don't show up so they don't have to pay their tech. So it is March and I still have not heard from them regarding their failure to show up last week. My next course of action is to request my prepaid service money be returned so I can take my business to another company that will show up. read more

They did a decent enough job but their prices are ridiculously high. I will never again use them for the price gouging alone

Lowry did a wonderful job reworking some outdated electrical work that needed to be repaired to sell my house. I called 5 electricians and none would work in Norristown. I got scammed by another for $300 to say my system was safe.The Lowry team gave a fair estimate, pulled appropriate permits (critical for selling a house), and provided excellent customer service. One other electrician came out and he could not do the work for less and was unwilling to work in my attic. Lowry saved the day, and I am very thankful my house went to closing. read more

Recently I had the chance to work with two of Lowry's services HVAC & Plumbing. I have never used their services before but am very glad I did. Jeff initially came to provide an estimate for a new AC unit. He did a great job of not coming across as "pushing" the product and was helpful and more importantly it felt like he was being honest. After getting 3 total estimates from other companies, we decided to go with Lowry's. Ervin & Russ did a great job of installing the unit. They were respectful, polite and helpful. I later needed to contact their Emergency Line due to a Water Heater issue. Tyler came to my home very late at night and was amazing. He quickly resolved my water heater issue and was helpful in suggesting some improvements that we should consider in the very near future. He was by far the most knowledgeable plumber that I had to my home since I moved in. I rarely post comments on Yelp but felt obligated to provide positive feedback due to the great work they provided. I was shocked to see the negative ratings & would suggest you give them a chance if you are looking for a service that they can provide. Thanks! read more

I had Matt from Lowry's out to my new house, to rectify an electric issue. Matt was completely professional and personable. He took time to explain the issue, make recommendations and explain the fix. He also helps me with a separate issue I was having and said he'd be happy to come back when I had the part. He came back out today... same great experience. read more

This company charges to much for the work. Some of the HVAC techs don't know what there are doing. Use anyone else you will get better prices and work. They think that they are nexstar they can charge outrageous prices. This is like going to a 5 star restaurant eating and your still hungay after but are broke now. DONT USE THEM NO STARS read more

Horrible Experience!!!! Don't use this shady company! They charge $49 to come out but say if you allow them to do the work they will waive the $49 arrival fee. They do this so you feel obligated to use them. We researched the service and learned they tried to charge us twice the going rate (for our area) to replace a kitchen faucet! So in the long run, you aren't saving anything! The worst part is they broke our garbage disposal. Of course, they came back out under the pretense of standing behind their work but then denied their employee broke anything. It worked the day they arrived and didn't work after they left. They honestly expected us to believe it was a coincidence that it broke at the same time they did the work. If there are issues you need to know the person in charge is rude and doesn't stand behind their work. They are not the family owned and honest company they pretend to be. Honestly, this was the worst experience I have had in years!!! Just a terrible company to work with! read more

Avoid at all costs! Total scam! They require a technician to come out to give estimates, and there is a $49 dispatch fee. I had a total of 2 estimates, one to run 2 new circuits from the breaker which would have cost $1200. I got the required supplies and did it myself for $80. Another was for a ceiling fan box install with an attic above which would have cost $1300. Got another estimate from someone else that was $500. Avoid!!! read more

Do not use this company, total ripoff. They charged me 900 dollars to hook up a new kitchen faucet and reconnect my garbage disposal. I called 2 other plumbers after they left and asked for a rough estimate, the highest for this work was $350 dollars. Lowry must charge over 400 bucks an hour for labor for the price they charged me. The technician was only here an hour and 15 minutes. Do yourself a favor and take your business elsewhere. There are still honest plumbers out there! read more

Terrible work...tried to scam me $5300. for a supposedly "broken" line...that drain tech angel should have his tools taken away. The next day i had sewer line cleaned and inspected for $230! 0 stars read more

jason was friendly and quick. Repaired a pipe in our ceiling very quick and was professional. I

Part 2: 2017 I had to change my review after the latest service from Lowery. I had them install a hot water heater. After being "upsold" a better brand with 10 extra gallons, I cannot tell you how disappointed I am. Our prior water heater gave us no problems (until it died), now our "new and improved" runs out of hot water after about 3 showers- which never happened before. To make matters worse, I got NO response after I emailed them with my concerns. I guess they got my $ & wasn't important. After some positive services, this will certainly be my last. 2 stars Part 1: 2015 Lowry's services were fantastic. I used them to install a new AC unit and also their plumbing services to service my water heater. Both times their crews were respectful, helpful and most importantly their prices were affordable. I was surprised to see the poor reviews but I can honestly say they were great. 5 star review. read more

My AC in a 3 year old town home was not working. The Lowry guy came out and got the AC working but could not explain what he had done to fix it. Regardless we paid the $90 call out fee. He also tried to sell us a maintenance/tune up package. The AC did start working but failed again when the temperature rose a week later. I called them to get them to come back out but they wouldn't do so without us signing up for the "recommended" service, ie the maintenance package, We called Accutech of Hatfield who were there within a couple of hours. The tech identified that the condensate removal pump had failed, replaced it and we were done. Clearly that was the problem the whole time but Lowry still charged me $90 for doing nothing and clearly couldn't identify or fix the problem. read more

Did a great job upgrading our ancient electrical service to modern 220amp system. We feel that we got every cent of our expense and then some from Lowry. Professional and very expert company. read more

We called for a price estimate to reinstall our own dishwasher, toilet dryer, waste disposal, range and laundry tub after we had our kitchen remodeled. Their price to reinstall OUR OWN appliances was over $4000! No, I did not misplace a decimal point. I was able to find a plumber to do the same thing for under $500. I cringe when I think there may be people, especially the elderly , who are being ripped off by this company. I would stay clear of these guys and their outrageous practices... read more

I can never prove it but I am convinced they broke my AC during a tune up. It was old to start with but worked fine for the 4 years I have been in the house --then they come out for a tune up and suddenly it breaks down the next day? Too big a coincidence for me. First time they came out the guy said "good news, your system works fine--but here's 750 of maintenance items you need". I said I'd think about it. NEXT DAY it breaks down -- they come out and say its shot and needs 1000 of repairs (on top of the 750 they quoted earlier) and probably not worth fixing. They are probably right, but no way are they getting to quote on my new system. read more

I called Lowry Services for a problem I was experiencing with a light that was not working above my shower and within 24 hours Matt D showed up to take a look at the issue. I expected Matt to diagnose the problem and schedule an appointment for the following week to fix but he said he could head back to the shop and get it fixed right then. Matt was extremely professional and once the issue was diagnosed, he took the time to show me what caused the issue which I really appreciated. Matt was able to fix the issue within an hour of arriving onsite and it really saved me a lot of time and not having to take another day off of work for a later repair. Extremely professional electrician and I really appreciated the responsiveness of Lowry. Would highly recommend utilizing their services - will definitely save you a lot of time and headaches! read more

DO NOT CALL THIS CONTRACTOR! The hot water line out of my new water heater sprung a leak. I cleanly informed them that it was not a water heater issue. The service rep (Sean) was nearby (within 30 minutes) and determined that it best to put on two short (less than 1ft) pieces of copper pipe and a new valve (not necessary) on top of my water heater. He gave me a quote of $682.00 (no breakout for labor, parts or overhead expenses). I told him this too high. He stated that was the "going rate" and was not willing to negotiate. Since was was out of hot water and my wife is an invalid, I agreed to let him proceed. He was done in less than 30 minutes. I again said this was too high. I called their "customer service" immediately and complained about the price. Neither they nor their "service manager", who called two days later were willing to negotiate a fair price. This was a clear case of price gouging. read more

Awful predatory company. Used them for plumbing and electrical when i first moved into my house 3 years ago (and nothing worked). They charged outrageous prices! They tried to charge me 150 to replace an electrical outlet (i declined). They charged me 600 to replace a ceiling fan (wires already there). They installed the wrong faucet in my garage and it froze in the winter sending water into my basement. DO NOT USE THESE GUYS. There are lots of legitimate electricians and plumbers who will do a good job at a fair price. read more

I had a quick job that would take less than a hour. I ran all the wiring, all they had to do was the tie-ins and they tried charging me over $300. I paid their $49 travel fee and told them to leave. Beware these guys are scammers and total overcharge you. Go with another company willing to come out to provide a free estimate to earn your business. read more

Called these people to come out for an entire day. I called to have power restored to my 82 year old mothers home and they kept promising to send someone who never showed up and they never called back after repeated calls from me. Terrible people read more

I had my heating and air condition unit install last summer, the installer was great and they treated my house like there own. The over all project went very well. read more