Today i lived a cautionary tale. First time around, I ordered a bagel with lox and cream cheese. Service was impecable, and the food was fantastic. This trip would have changed my life for the better had these next events not occurred. Upon finishing my first bagel (for which i was charged four and a half dollars for a bagel with lox and cream cheese), I was compelled to get another bagel to go. This time however, I made a fatal lapse in my judment. See, I wanted to get the same thing as last, just toasted, and with scallion cc (that's apparently what people in the biz call cream cheese), but I was perhaps not clear enough in my ordering. I asked for an everything bagel toasted, with lox and scallion cream cheese. The woman taking my order (different from previous) seemed confused. She asked me if I wanted the vegetables on my sandwich; I had not ordered a sandwich. I clarified that I just wanted a bagel with scallion cc and lox. She said that the sandwich did come on a bagel. But i didn't want a sandwich, I just wanted the bagel that I had ordered not five minutes before with a slight modification. The other woman taking orders stepped in to help. She clarified to me that the sandwich would come with vegetables in addition to the lox and cream cheese that I wanted. I did not want a sandwich. She asked me if I wanted lox-cream cheese, or just fish lox with cream cheese. I specified the latter. The matter seemed settled, so I said thank you, and shambled over to the pay-counter, head hanging low with contrition. The woman at the cash register (who had taken and made my order the first time) asked me what I had. I wasn't entirely sure what I had ordered, so i repeated what I told the woman taking orders: Everything bagel. Toasted. with lox and cream cheese. When prompted to pay, the screen read 13 dollars. Let me rewind a bit. The first bagel i had ordered was four and a half dollars, for an everything bagel with lox and cream cheese. This bagel, which i had ordered to be a bagel with lox and cream cheese, was now a whopping 13 dollars, and was listed as a sandwich. At this point I just wanted it over with. My friends, do not settle for something you didn't pay for. I paid, received the chips that the woman who made my "sandwich" pleaded that I take for my meal, and left. I tipped a solid three dollars. When i got to my car with my friends, I opened the wrapping to find, an everything bagel, toasted, with lox and scallion cream cheese. No vegetables. No sandwich. Simply what I specified that I wanted in the first place. But for three times the price. I learned two things that day: One, know what you want before you order, and Two, don't pay for anything you didn't ask for. Friends, get in, order, and get out. The food is worth it, but don't get fleeced like I did. read more