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    Loyale Studio

    5.0 (1 review)

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    5 years ago

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    Sue Fisher King - Yes please

    Sue Fisher King

    3.5(33 reviews)
    2.6 miLower Pacific Heights
    $$$$

    Don't shop here. I want to start out by saying that I was actually really looking forward to coming…read moreto this store. I had walked by a few times and spotted through the window some watercolor workbooks and I really wanted to buy them, but each time it was closed. On my forth time trying I finally saw the store open and I excitedly went in to look at the watercolor books. As soon as I walked in to inspect the books by the door, I felt bad vibes. I got the sense that everyone who worked there was staring at me like they expected me to run out with the books I was holding. A few moments later, I felt a presence behind me. It was one of the workers, a middle-aged woman that physically stood between me and the door and was hovering around without saying a word. I ignored them as I continued flipping through the books trying to narrow down my choices. The entire time this person stood right behind me, and only after several minutes did they ask if I needed help in a sarcastic tone, which felt to me as if they did not expect me to be seriously considering purchasing their items. I said no thank you. They continued to stand there and pretend to straighten the front area for over 5 minutes while I considered my choices. I finally picked out what I wanted and I got a good look at the rest of the store. I noticed a man with the glasses at the register eyeing me and a younger woman pretending to not be staring at me, in addition to the lady still standing by the door. Also in the store was a group of tourists speaking French, and another at the register, and yet none of the workers were even paying them any attention: their entire focus was on me. I have never felt so clearly unwelcome and eyed so suspiciously -- and I grew up as one of the few Latino people living in Carmel, a central coast town known for being filled with wealthy, elderly Caucasian residents. Initially, I bought my book to prove a point that I still had every right to be there, though I left feeling shaken, shocked, and angry. I just couldn't believe how I had been treated after being so excited to come to this store. A few days later after some reflection, I came back to the store to return my purchase because I decided I wasn't going to support a store that so obviously racially profiles people like me. I told the workers what happened and why I was returning my item (some were different employees, but a few I recognized from my initial visit). Instead of providing customer service, they proceeded to gaslight me about the experience I had, and with a straight face tried to tell me that they couldn't racially profile because they are also PoC (Asian). Then, to my surprise, out of the back room came Sue Fisher King herself. She was generous enough to talk with me, and I do really appreciate that gesture. That being said, she tried to brush the whole thing off as a misunderstanding. I respectfully disagree. Ms. King said that in her 40 years in the business she's never had a complaint like mine. I don't find this to be a compelling argument, as I almost didn't return to complain either. If you're a dark-skinned person like myself, racial microaggressions like these can be as exhausting as they are traumatizing. She and her workers told me all about how this is a high crime area and that it is protocol to stand by the door if there are a lot of customers in the store, and that they watch everyone. Including the French tourists (that they were not watching), and someone at the register, I was the fourth customer in the store, but the only one who seemed to warrant extreme monitoring. I understand the need to be vigilant against theft, as I've worked in retail. However, I do not agree with this tactic that a customer should be treated like a vandalism waiting to happen -- especially if this process becomes highly selective based on race or perceived looks. So there you have it. If you want to feel like a criminal just by walking through the door, come on to Sue Fisher King. And if you're the wrong color you will be watched like a hawk. I know I will not be returning.

    The place to go for poor customer service. I've shopped at…read moreSue Fisher King at the old location for years. It's always had both wonderful products and warm and knowledgeable customer service. Apparently those days are gone. I wanted to buy some nice soap and popped into the store recently to buy some. I arrived late in the afternoon near closing time. Two salespeople were on the floor, a man at the cash register behind the counter and a woman standing at a table leafing through a book and looking very bored. I said I'd come in to buy soap. The man behind the counter told me where it was displayed and gestured to the corner of the store where it was kept, I asked about minimally fragranced soap, he told me which ones to look at. The bored woman walked over to that corner of the store. And stood there. She made no effort to ask for specifics of what I was looking for or to tell me what was on display other than that some soaps were made from honey and others from milk. At one point she took the top off a box of loose soap and immediately put it back again. And then stood there looking bored. I walked out. The message was clear: we're not interested in having you as a customer. It's OK. I don't need to go there to buy expensive soap.

    Photos
    Sue Fisher King - Elegant in white

    Elegant in white

    Sue Fisher King - Beautiful décor in the boutique 10/8/24

    Beautiful décor in the boutique 10/8/24

    Sue Fisher King - Astier de Villatte かなりの数とタイプが揃っている

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    Astier de Villatte かなりの数とタイプが揃っている

    Le Sanctuaire

    Le Sanctuaire

    4.3(26 reviews)
    4.2 miUnion Square, Financial District
    $$$$

    Perhaps I missed the point. Perhaps I need to increase my flow before I step foot in here again…read more Perhaps, when I hear that a place is a "mecca" for gourmet foodies; a palace containing an abundance of spices, I believe I'm about to set foot into a shop that has at least one wall lined with spices. No, dear friends, this was not the case. Instead, i walked into a practically empty (as is the "less is more" style, I suppose) shop, featuring essentially one brand per genre of cookware (ie. one brand of knives, one brand of kitchen gadgets, one brand of dish ware, silverware, you get the point). Their selection of books was the only standout aspect of Le Sanctuaire for me, lining a few shelves in the back -- not really a redeeming factor, if you ask me. No worries though, because I am on the hunt for obscure spices that folks have been claiming I would definitely be able to find in this "sanctuary". Well, shocker, the "less is more" goes for their spices as well. I was unable to find one obscure spice that I was searching for. Not only that, but they carry only one brand of spices, all prepackaged, all outrageously priced, and rather underwhelming to boot. Am I disappointed? Yeah, you could say that.

    Last week I decided to make my first foray into molecular gastronomy (chronicled on my blog…read morehttp://mockeel.blogspot.com) and discovered online that people all over the country order their supplies from La Sanctuaire, just a few blocks from my office. After waiting an hour and half later than I was told on the phone for them to open, and surviving one of the scariest elevator rides of my life, I stepped into the serene showroom, which housed a sterile, gallery-like display of cookbooks, high end cutlery, copper and machinery. Along the wall, shelves of every obscure spice or seasoning you can imagine sat in little Tupperware boxes with handwritten labels. I was asked to sign in, which I did, leaving the line for "my restaurant" blank, and one gentleman asked eagerly if I was a cook, but when I replied "just a hobbyist," he smiled politely, nodded and made a bee-line for anywhere I wasn't. I browsed for a while before getting down to business, but all I really needed was a bag of sodium alginate and some calcium chloride. I told the man at the desk that I heard this was the place to come for my food chemical needs and he agreed enthusiastically and went to dig out my supplies. He even offered me a smaller than usually sold bag of sodium alginate, so I wouldn't have to shell out for a whole pound. When I inquired about the pipettes on the back table, he told me that they only sold them in bulk, but suggested the ideal plastic syringe for the task, of which he informed me "most of the guys who are into this stuff use something like this." The other customers who came in were clearly culinary professionals, but despite my inability to contribute to a conversation on the woes of working in a "union kitchen" everyone was friendly and welcoming. I had a good experience, and although I felt way out of my league, they took good care of me and made sure I was satisfied with my experience.

    Heath Ceramics - Showroom, lots of different heath ceramics and local art and goods for sale

    Heath Ceramics

    4.1(127 reviews)
    4.0 miMission
    $$$

    Subtly beautiful and sturdy dinnerware and subway tiles presented in an equally understated upscale…read moresetting. Wow.. Just around the corner in the same building as Tartine Manufactory is Heath Ceramics, located in the chic former industrial district called Potrero Hill. Stroll inside and you will find rows and rows of simple sturdy dinnerware that is thicker than most, and finished in a range of earthy subtle colors that can serve at a beautiful understated backdrop to the food that will be served upon it. Mind you, the prices aren't inexpensive here, but the quality is worth it, even for just a couple of pieces to cherish and take home. It's about $60/each for a dinner plate, with prices hovering around that for most pieces. Heath also makes a range of wall tiles, and their manufacturing facility dominated by a pair of massive kilns is just behind the glass windows. Be sure to check out the simple display area at the entrance that details the history of Heath Ceramics, with a newsstand next door too, also run by Heath Ceramics! A bit of a non-sequitur there, but cool to see also!

    I first heard about this store from a friend who told me he purchased the most beautiful dishware…read morehere. And wow, he was absolutely right! This is probably the most beautiful store I've ever visited. Every single tile, vase, cup, glass, bowl, etc. I saw was beyond stunning. The variety of colors and textures in this store were incredible. What's more, every piece seemed sturdily made. This store does fall on the pricier end, so be prepared to spend a pretty penny on your dream set. I really appreciated the store creating mock ups of color combinations for a bathroom, kitchen, or dining table. I was definitely daydreaming about future kitchen sets after seeing these examples. I'll be coming back in the future to invest in some beautiful glassware and ceramics. What a gorgeous store full of remarkable pieces!

    Photos
    Heath Ceramics - Interior

    Interior

    Heath Ceramics - Factory, unfortunately we didn't pre book and it was sold out the day we went

    Factory, unfortunately we didn't pre book and it was sold out the day we went

    Heath Ceramics - Current featured artist

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    Current featured artist

    Kamei Restaurant Supply - 7/17/25 FYI. You get what you pay for...

    Kamei Restaurant Supply

    4.2(458 reviews)
    0.9 miInner Richmond

    Best place to shop in the city for cookware, dishware, and anything kitchen related! Especially…read moreanything Asian like matcha bowls, teapots, etc. Everything is well priced and affordable, and they have aisles and aisles of stuff! I could easily spend over an hour walking through all the aisles to check everything out. Definitely worth checking out if you're looking for things for your kitchen or are nearby. Btw they are closed on Sundays.

    This place, as the name implies, it's a restaurant supply company. They have an amazingly large…read moreselection of plates, bowls, and various types of cookware. We go here once or twice a year and shop for plates and bowls for our house. You can buy one or more of any style. The prices are excellent. The service is fast at the register. They wrap each dish in newspaper to keep it safe for your travels home. If you've never been here, I recommend checking it out. It's hard to imagine you wouldn't leave with a few things that you didn't know you needed. Lastly, it's worth noting that they are very consistent in their brands. So if you buy dishes and a few years later, need to replace one or two due to breakage or wear and tear overtime, they will likely still have the exact same item. This makes keeping your dishes, consistent as opposed to a mishmash of different types and styles.

    Photos
    Kamei Restaurant Supply - 7/17/25 FYI. Exterior. Entrance

    7/17/25 FYI. Exterior. Entrance

    Kamei Restaurant Supply - Cute bowls for sauces or dumplings

    Cute bowls for sauces or dumplings

    Kamei Restaurant Supply - Aisles of plates, bowls, mugs both asian and western. Perfect to stock your kitchen for cereal-ice cream-pasta-sauce-bowls. Great gifts too

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    Aisles of plates, bowls, mugs both asian and western. Perfect to stock your kitchen for cereal-ice cream-pasta-sauce-bowls. Great gifts too

    Loyale Studio - kitchenandbath - Updated June 2026

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