This was the best towing experience ever they turned a somewhat unfortunate situation into an…read moreoverall amazing and genuine experience. I hear Mike as the driver that came out to assist us with a flat tire. He's overall an amazing guy. We had a great conversation. He was very friendly helpful, and I enjoyed meeting and talking with him. This company was very respectful kind, and in my opinion deserves more than five stars. Their services are definitely worth every dollar if not more thanks Mike and thank you. Big tow for your help today.

David is rude and disrespectful and referred to me as "lady"!!!! I wrote another long review on…read moregoogle when I looked them up. They were dispatched by AAA. Horrible, Horribl, Horribl. There was an issue with my upgrade on my renewal and David said it's showing basic so lady you either pay us or you won't get your car and told the driver don't do anything and prepare to take it back. Of course I called AAA and now I have a problem because until the matter gets resolved I have to pay for horribl, disrespectful service from DAVID. I wasn't with the vehicle I was on the phone my mechanic said you don't have to talk to her like that. I start asking questions about who I'm paying because I didn't know the name of the compan. David says can you just pay so we can go! Excuse me!! So I asked David would you give your debit or credit card information to a complete ride ass stranger or company with none of their informatio. He said no, I then said well you need to answer my questions so you can go!!! As long as David is employee with Big Tow absolutely no one should use this compan!!! He is a poor representative of this business!! I work too hard for my money to be mishandled and disrespected and still have to pay $126 it just doesn't sit well with me at all!!!! I'm writing reviews everywhere including the BBB!!! Without paying customers and contracts "DAVID" you can't get paid!! Big Tow you can find better staff!!!! I'm "LIVID"!!

Got a flat tire in north Bronzeville around 10pm, I have a spare and a jack but no wrench(doh)…read more None of the other roadside assistance places answered my calls, but CMT said they would have a guy there in 25 minutes. 16 minutes later, Blair is pulling up, and 11 minutes after that I'm on the road again. What could've easily been an hours long headache in the cold at night was solved in less than an hour

My car was involved in an incident and these guys made it as pleasant and reasonable as possible…read more I've paid more for a tow only blocks away and Eddie even agreed to drive it back to the burbs last minute instead of the city as planned originally. Can't say enough good things about these guys!! Thank you for giving me some peace of mind when I needed it most!!

We had our truck towed last week. They are very reliable. After having a horrible experience with…read moreanother towing service, we found Sun Towing to be prompt, reliable, they follow through with a phone call, and came in under an hour. The gentleman towing the car was professional and made the process smooth.

The owner, Joe was absolutely professional and super quick to tow my car so I didn't get another…read moreticket! Excellent company!!!

I called and they came right away very professional & helpful ! communication was GREAT!!! & went…read moreover and beyond to help me I would recommend them to the whole Chicago if I could ! Will be calling again anytime I need help As far as towing. great guys -kiasoul

I've used this company three times already to tow my vehicles. They have the best customer service…read moreexperience every time. They're super quick to answer, kind, attentive to vehicle care and affordable. Since my first time using them 3 years ago I haven't used anyone else.

Fast service was here half hour after I called changed tire in 15 minutes.was very nice young man…read morewill use his services again.

Was driving cross-country when my car started giving me trouble. Called this mobile mechanic and…read moreimmediately I knew I'd be on the road sooner than later. Immediately upon arrival, I was welcomed with a great attitude and had the diagnosis confirmed letting me know he was knowledgable and most of all reasonably priced. Within moments, I was on the road again. Thank you Autoqadi, I made it home safely.

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

Coys towing helped with guiding me through my claim process even though it wasn't in their…read morejurisdiction. They have great customer service and communication with customers is top tier

Money Hungry , Thieves , Doesn't respect peoples wishes . Helped me pull my car out of the ditch…read morebut didn't respect my wishes to wait on my Mom and Sister to pull up so we can make a family decision .As well as the car was still available to drive outside of the front being messed up which i have a picture and video of the car . I should've recorded the officer who locked me in the back of his squad car to help me "stay warm" but didn't respect my wishes to let me out and try to drive the car and didn't listen to my parents who were on the phone with me during all of this . The manager pulled off with the car as soon as they brought it up . Without my permission, as well as his "employee" who was African American and didn't have no say in anything witnessEd it all but as soon as we pulled up there . The employee was on another call and drove off while we were pulling in very guilty huh? So here we go with the disrespectful , lying , money hungry , goofy manager. He kept lying saying that I said one thing when I told him to his face "IM NOT MAKING A DECISION TILL MY MOM AND SISTER IS HERE". Gladly my mother walked in and talked things out with them because they know what they did to me her son . So with this also being connected to Park Forest police who tries to use people's accidents or people being stuck in a ditch. To their advantage so they can meet their "buisness" quota , and or make there police buddies look good as well for putting people into their money trap . Luckily me and my family was able to get the car out of that piece of shit ass yard. And gladly they didn't get reported to the news for the actions that I went through on MLK day . With Park Forest Police as well as Coys towing place . They prey on people who get into accidents on the backroads . should've just left myself in the car and waited on my insurance to pull up . But police are supposed to respect your wishes and help right ? Not help themshelves and their crooked ways of thinking. But God don't like ugly so in due time what goes around comes back around . God Bless and have a good rest of your year :)

We had a check engine light come on during our weekend vacay in Chicago. We called about 1.5 hours…read morebefore we could make it to the shop and the gentleman was very helpful and even offered to stay a few minutes late while helping us troubleshoot our problem. He provided top notch service and gave us some peace of mind for the rest of our trip. Highly recommend this company. Great people. Thank you!!

Nick and Ameen are fantastic people! They've been working on my family's cars for years. When my…read moregrandparent's were alive, they worked on their vehicles and to this day, both my parents and I still take our vehicles in to have work done. Not only are these two gentlemen honest, but they use the best materials around and change you a reasonable price to ensure your vehicle is running smoothly. Nick and Ameen do their best to squeeze you in for big-time issues despite how busy they may be. Having taken my car to other neighborhood establishments before, I can tell you with absolute certainty that First Class Auto treats their customers like gold. Therefore, despite my move to the suburbs 2 years ago, I travel back to the city to have all of my vehicle repairs done, and I recommend that anyone traveling in the area do the same. Cheers to this business and its employees! Best, Lauren A.