Came in to get two new tires. I used this location when it was NTB and it was a good experience…read more The person at the counter helped me to order them. They came in the next morning, which is why I'm giving two stars. When I went to pick up my vehicle there was an older tire on the rear(this is not industry standard, new tires always go on the rear). After asking the counter why? They said we talked about replacing the front tires, but even after paying for a balance and rotation of the tires, just replacing took place. He said I didn't ask for the good tires to be on the back. If the employees working at a tire/mechanic shop do not know a basic industry standards, I wouldn't trust them to do anything else more critical with my vehicles.

My daughter took her car to the Alvin location for an oil change and tire rotation. They did the…read moreoil change, but refused to rotate her tires because "she needed new ones". I measured the tread when I got home and there was 5/32" tread left on all four. Get close to time, but not grounds to not rotate them. While measuring the tread, I noticed the oil leak. Thinking they had left the plug or filter loose, I got under the car and discovered the plug was tight. I tried to back it off and discovered they had cross threaded the plug and tried putting some kind of sealant. I told her to take it back, but didn't mention what I knew about the plug. She took it back and they "fixed it". The third time, I went with her and the service guy said it just needed a new crush washer and it was good to go. "What about the cross threaded plug?" The response was silence and kind of a stupid look. "No, it wasn't cross threaded." Bullshit! Ended up having a new oil pan put on eating the cost. Easy to see why Discount Tire is mopping the floor with NTB. Never again.

Alignment on my old Escalade today. I did not realize how bad it was, drives like new now.read more

The business is now under New Management, and I must tell you all that the Manager is a very good…read moreguy. He fixed the mistakes that the Previous manager made. After that job was completed he went beyond to fix other issues with my vehicle. If you are in need of a mechanic shop with far deals , than I suggest heading over to speak with Phillip.

This place is awful. Unprofessional customer service and they don't know how to write a receipt…read more Please read the attached photo. The worst part is they charge $5 to check a wheel and they said there is an additional $3 credit card fee. In what world does that make sense it's usually 2-3% for a credit card fee. The service was awful I wouldn't recommend this place. She was also not wanting to provide us a receipt which I don't think is legal. We had to go back and forth to get one...

really bad service they charge me 5$ to check my tire and when I try to pay they said 3$ more for…read morethe (card taxes). they told me it will be 20$ for a tire patch which is a ridiculous price and before working on the tire they said another 20$ for the valve stem Crazy numbers and the for girl there she tried to Not give me a receipt and when she did she wrote on it, did not

The place is horrible my daughter and her girlfriend went there to get a tire put in the same day…read moreit blew out almost causing them to wreck. The next day we went back to the shop and they did not want to honor the tire and start laughing as if it was a joke to them. Trust me these people at this shop does not care about there customers and will not honor there work we will be going else we're for any of our service needs.

I had gotten my car from them and they told me it's sold as is they sold me a car that they just…read moregot in and not long after I got the car I started to have issues with it the a/c doesn't work there was a leak so I kept having to add water every time I drove it and it actually caused a blown head gasket so I did tell them about it and they told me they could try to put a sealant in it to see if it would help seal the leak but it didn't work and they charged me $250 by time I picked it up the battery was died and they took the battery out and checked it and put it back in I was able to drive it back home they I went to start it the next day and the battery is completely died. I've heard good things about the car lot but since I've been having business with them it's been a bad experience.

I've been there twice, the first time I went for an oil change and the it was raining so I pulled…read moreinto the bay and got out, the employee told me I wasn't supposed to pull into the bay and I broke their chain. When I told him I waited until I was inside to get out of the car because it was raining he told me I "wouldn't melt" The second time I went for tires, I ordered the tires ahead of time from Walmart.com and I had them shipped directly to Walmart. That seemed to confuse everyone working there and it took them hours to find my tires. Then when they were done they billed me $80 for not getting the tires from Walmart tire center even though I got them from their website...

I've always gone here, and there is always a wait - whether they have customers or not; whether…read moreyour replacing tires or a battery - they want you to walk their store. I've attempted, on several occasions, to have them patch a leaky tire - and they have never attempted always stating an excuse. Road hazard was not honored because I drove on a tire from the left lane to the feeder on the right. Battery information could not be accessed between stores. The tire that I find on the internet has never been available when I arrive - coincidentally always the next higher priced tire. I'd gone here for years simply because I though it was the cheapest, quickest place (most importantly cheapest). Finally, out of complete frustration, I tried NTB across the street - and found that I no longer had a need to use the walmart service department . At NTB I got better service from a more knowledgeable staff at a better price... and when they patched the same tire that walmart refused to patch, it lasted another 5000 or so miles.

Highly recommend. They have been our go to shop with any car repairs for the last 3 years. Always…read morehonest, polite, and efficient. Always takes care of our concerns and puts up with our endless calls and questions. Makes us aware if they find other things that need to be addressed. Have taken both my son's cars here as well as mine. Will continue to use them. James, Pierre and the Team are great!

I had my F150 lifted 6" here they were extremely quick, high quality, great service and…read moreaccommodating of my schedule. Highly recommend also best price around.

Had my pitman and idler arms replaced on my truck. They did a great job for a good price. will use…read moreagain.

I am writing to express my appreciation for the excellent service I recently received…read more Thank you for your help. I chose your business because the location is close to my house and I was dealing with an emergency. Your team arrived very quickly and got the job done efficiently. I am very satisfied with the great price. Ben S.

Great Tires and great service! Always seems to have what we need for our big trucks. Great Prices…read moretoo!