I was so excited for this spa day for my birthday with a couples massage. I booked this spot…read morebecause they have a co Ed vitality pool. When I came it was during construction so my massage was in a hotel room on the 7th floor, so I didn't get to see the actual rooms. The reason for only 4 stars is because you don't get to enjoy the amenities all day, you only get to come an hour before and stay an hour after. With the price you pay and all other spas I have been to you get to stay All day. The service was also very slow at the pool so we couldn't even order a snack because it took too long. Also, the restrooms don't have body wash, which was surprising. Lastly, the pool is NOT heated and was cold when we went. I do think it should be heated as it would be more enjoyable. I did love that we got 2 complimentary drinks. Either champagne, rose, or a mimosa. I got the mimosa which was good. The locker room itself is small. I enjoyed the snacks they provided. We got a couples massage and it was probably one of the best massages we've both had. The women's locker room was nice and the amenities were clean and worth it.

I booked a massage with TQ and she was the best! I enjoyed the amenities such the switz shower, the…read moreeucalyptus steam room and enjoyed some down time at the pool. Dinner was great as well!

This is my new favorite spa in DFW. There are so many saunas to choose from and is very clean. I…read moreopted for a foot massage service as well, it was worth every penny. The wet spa area is always my favorite way to end my time at a spa and found the area clean and well maintained. I emerged from the spa a new person. Can we talk about how wonderful the food selection is? There's juices, smoothies, ramen, ice cream, etc. they even have a giant menu detailing what's vegetarian and what has meat. Pro Tips: bring a beach towel for the super hot saunas as it's required for entry. Bring your own toiletries to shower between the sauna and the wet spa. Go early to avoid the crowds.

Compared to Spa Castle, this place is a dump. Half the…read moreequipment is broken. Half the facility is closed. Everything is old and disgusting even the customers are all ghetto. Def would not come here again. Rip off and much better spa's elsewhere

Kali is the best esthetician I've ever known. She knows her facts, provides flexible advice to all…read moreclients, and is very experienced e with modern techniques.

After an hour or so of looking at tons of massage place reviews, I finally felt confident in trying…read morethis place out and I am so glad I did! The ambiance and relaxing vibe this place has is great. It feels like an oasis even if you go on your lunch hour. Relaxing music, dark lit rooms, and great aromatherapy. Thankfully this place had an available appointment within 24 hours which was awesome as I could barely move my neck. My lady was great at focusing on the neck area and I felt so much better afterwards. Was super relaxing and a great first massage experience for sure. I did the 45 minute signature massage and it was a great option! Some places had 30 or 60 mins but I felt like 45 was perfect, and at a good price point too. Will definitely be coming back!

I had an amazing experience at Culture!!! The staff was so friendly and the environment was very…read morerelaxing from start to finish. They have added some wonderful new amenities, which include the igloo room after your massage. Rachel was fantastic and gave me the best Himalayan stone massage. I definitely recommend Culture Day Spa!! Best spa in the area!!

i had the most wonderful facial yesterday with natalie, she was so professional ,knowlegable and…read morevery sweet. The spa is amazing!!! So beautiful. Had a great time.

Awesome spa at this time however, spa castle is currently under renovations up in the Carrollton…read morearea, but if you get a chance go there.

4/5 - Great First Experience With One Important Concern…read more This was my first time visiting Spa Castle, and I'm happy to say they did not disappoint. There are multiple pools and saunas, each with different temperatures and benefits to explore. Whether you want to detox, relax, or simply enjoy the water, there's plenty to choose from. You can also book add-on services like massages or scrubs for a more personalized experience. There are plenty of areas to relax, both indoors and outdoors, and while children are allowed, we thankfully didn't have many around us during our visit, so it still felt peaceful and serene. The locker room and bathhouse areas are fully nude, which is something I chose not to experience due to personal preference. However, one thing I did feel strongly about as a parent of girls was the fact that children are also allowed to walk around nude in these areas. While I understand this is part of the cultural setup for some spas, I believe Spa Castle should consider a policy that prohibits nudity for minors. Unfortunately, pedophiles don't have a "look," and some parents can be completely unaware of their surroundings. For the sake of child safety, I'd strongly recommend the spa reevaluate this policy and put something in place to protect the kids. Aside from that, I had a great experience overall and can't wait to return to see what the upcoming renovations look like. This place has a ton of potential and offers a unique, refreshing escape from the day-to-day.

I booked a massage and I didn't get a massage…read more So why am I giving it 5 stars you ask? The service. Vivian the manager was great. Backstory: I am in town for my friends baby shower. She's 41, this is her first baby. It will probably be her ONLY baby. The women's body is crazy like that. Happy I'm able to decide what I want to do with my body. Tangent. I booked 2 massages. A maternity one and a regular Swedish massage. My friend goes in right before the appointment time. Perfect! My turn is coming right? Someone calls my name. Oops. She meant Catherine. Not Caroline. Idk that mistake happens often. I know because I have a sister whose name is Catherine. So I sit down. 20 minutes after my appointment time, the manager comes in and tells me the therapist didn't show up and they're fully committed today. (No wonder they confirmed the appointment a million times) she basically said "you ain't getting your massage today" but, nicer, wayyy nicer lol Am I annoyed? 100% Am I irritated? Totally I text my husband who is the rational one in the relationship and he said "give them some grace, it's not their fault someone didn't show up to work." He is right. They totally made up for it. I did the halotherapy which is this salt treatment thing and we got 2 pedicures. She even ended up comping my friends massage. The whole thing was comped. Honestly, she didn't have to do that. I could sense that she REALLY felt bad. Sometimes people apologize because they feel like they have to and it's not genuine. She was genuine. If I was a local, I'd come back just for the service. My friend loved her massage and really that's all that matters. (I have one scheduled in San Diego at the end of the month anyways) #firstworldproblems I hope my therapist is okay.

Had the most amazing massage by Debbie! Came in with really tight neck/traps and she masterfully…read morewas able to relax them. She is truly a pro and I came out of the spa feeling better than ever. Will absolutely be back for another massage from her!

This is top notch service and relaxation. The hotel staff is very welcoming. The spa is accessed at…read morethe 7th floor.

I had booked my appointment at the salon for a special occasion style about a week before I arrived…read morein Dallas for a wedding. The spa called the morning of and said the original provider was scheduled with was sick, but there was availability with another stylist at the same time. Not a problem! I checked in at the spa 30 minutes early and went to the relaxation lounge. I noticed everyone else for my time slot had been taken back for their services. I ended up waiting in the relaxation lounge for 50 minutes without seeing the stylist or getting any updates. I walked out to the front desk (the women at the front were very apologetic and kind) when I mentioned I still had not been taken back for my appointment. At this point, I just wanted it cancelled and for my card not to be charged. I was told the stylist would need an additional 15 minutes with the current customer he had meaning my appointment wouldn't have even started until over 35 minutes past the original scheduled time. I declined and said I needed to rush back to the hotel room to do my hair myself since I was not going to be seen. I was offered a free facial, which I was unable to use due to only being in town for the weekend and some free samples. Overall, while I appreciate the kindness of the front desk staff, I will not be returning to this establishment. Very disappointed I did not receive a service I was very much looking forward to.

Went here for my Birthday. I had dinner, it wasn't as crowded, some of the same individuals, that I…read morehave seen multiple times before, but I assume they have good taste as I do.

I recently visited the spa at the Ritz-Carlton for my birthday celebration, and while there were a…read morefew highlights, the overall experience did not meet my expectations for a luxury spa experience. My masseuse, Jackie, was wonderful professional, attentive, and truly one of the best parts of the visit. The whirlpool was very nice, and I appreciated having access to the two steam rooms. However, overall, the amenities and level of hospitality felt underwhelming compared to what I expected from the Ritz-Carlton brand, especially as someone who frequents luxury spas regularly. I was offered one complimentary mimosa, and the overall atmosphere lacked the elevated, indulgent experience I was anticipating for a birthday spa day. I usually go to the Joule however, I wanted to try something different. I'm not sure if I'll return.