The difference between the South Charleston location & Dunbar Plaza location are…read more1: the staff are super friendly and helpful 2: you will be well treated 3: they will help you find what you are looking for 4: forget other locations just go to this location!!!! After the shoddy treatment my husband received at the Dunbar Plaza location we will never go there again. If we cant to South Charleston location we will simply wait till we can!!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Our car broke down and we were stuck, in West Virginia, with a 1953 Packard. :(…read more Auto Zone had the part, but at their "other store", but we didn't have a way to get there. The boys at Auto Zone went to the other store got the part for us and brought it back to Charleston, had the tools to fix the part, and we were in and out in 10 minutes.

If I could give 0 stars...I would! Early Saturday morning I was in a car accident. J & J was called…read morefor my tow. Around 9am that same morning I called and spoke to a woman. I told her that the tow man and police officer (both were great) thought I may just need a tire to get my truck back on the road. I told the lady that on Saturday morning and I also offered to pay my tow bill. She told me she did not know for sure about the tire and she did not know what the bill was and that she would get back to me that day. I waited all day to hear from her and NOTHING. I did not call Sunday assuming they were closed. I started calling again Monday. After several calls they called me back. She told me I needed a tire and a rim but they didn't have one. I asked again what I owed do I could pay. She told me again that she did not know and that she would call me back....and again NOTHING! After calling 12 places I found a tire and rim. So since I can't get a return call I was in their office lot at 8:23am. It said on their website and their door they opened at 8am. I called and called and finally at 9am there was still no answer, no call back and no one in the office so I called the non emergency police line. They called while I was on hold and got someone there after I explained to the officer that I have spoken to someone twice trying to pay since Saturday and that I called 16 TIMES since Saturday trying to get my truck returned. The officer spoke to someone from dispatch and told me someone would be right there. I waited a few minutes and someone showed up. He looked at my truck and said he didn't think just a tire and rim would get it back on the road. I told him that the tow man and officers said they thing would and do did the lady I spoke to Monday. So I told him I found a tire and rim in Huntington and that I was going to drive it there and bring it back to pay them to put it on. He came back out a few minutes later and asked me if I just wanted him to put the spare on my truck so I could take it. I had borrowed a car to do the running around, went back and got her to get my car out. He also told me their credit card machine didn't work so we stopped and pulled out $300 which was my maximum daily withdrawal. We returned to pick up my truck and he said it was $360 if I had cash or just over $380 with a credit card!!!!!!! I asked him why it was so much? He said he did not know. I asked him for an itemized bill and he told me he had no way to get me a bill but he would try to have one emailed to me today. I paid the $380 because I didn't know what they were charging me to argue it. DO NOT use this service!!!!! They are scammers! They could have changed my tire Saturday but chose to charge me days of storage not to mention they days I had to pay for an UBER to get to work which was $56 a day round trip for 3 days plus the car I borrowed today to get my truck!!!!!!!!!!!! DO NOT USE this company

The guys here were friendly, funny, the part I came to pick up, they offered to install it for me…read moreeven cheaper than the repair shop I had planned to take the vehicle to at a later date. They were great to us. I'd recommend these guys to anyone!

3 months ago, I had my breaks changed on my truck, while driving home my break caliper fell off and…read morepopped a tire causing me to wreck. Still today Joe Holland has not fixed the issue, which helped lead me to write this review. That situation doesn't happen often as I'm told but what I found out today is theft is a regular occurrence. My blazer was at the shop to be serviced and I picked it up to find out it had been robbed. After informing the service manager, I was told they were already aware, that it has been happening regularly, and there's nothing they can do about it. There was no forceable entry into my car. I'm convinced Joe Holland is behind the theft and even if they're not, they leave your car unlocked to make it easier for the thief. Something is up with this business and I would not recommend them to anyone!

I recently had to move out of state and needed to sell (not trade) my car fast! I was advised to…read morego to any of the Dutch Miller Dealerships so I chose Subaru which was closest to my home. The staff was friendly, nice and efficient and even drove us to the nearby U-Haul to get our truck!!! I also learned more about the patriarch of the business, Dutch Miller, a genuine WWII hero!!! What a story!!! Thanks to all!!!

Electrical issues since purchase on my certified pre-owned Subaru Outback…read more I was out of town and heard a ticking sound plus it was running rough on cruise control. My car was kept all day, but the mileage wasn't "documented" on the inspection. The next day it locked up. Devon came and concluded it was the battery. My car was checked in and out within 24 hours. I was inconvenienced 2 days and ignored when I complained about it. I've bought 2 cars from them. I wouldn't recommend purchasing a Subaru serviced at this location. They're creative with paperwork and "rules". Yes they're upset when held accountable. Not about the customer, It's about the bottom line. Annnnnddddd, I'm not your typical Subaru customer