They called and apologized. They sent a nice young man and we both discovered I don't have the space.... read more

LT Generators - Generator Installation/Repair Near Me - Van Nuys, California

Very pleased with our install experience. Tommy was great to deal with and very informative. They got us a quicker install date then expected for a very reasonable cost. Work was quickly done and very clean. Would highly recommend. read more

Today's date is 11/22/19. I checked the mail because Christina from LT generators called me and told me to go check the mail that there would be $1000 check in it and a letter of apology written by Lenny the owner himself. Despite the company's promise to return my deposit, all I received from them was a wripped up refund check. There was no letter of apology, and it's clear now that these people are intentionally screwing with me and not only are they not sorry for what they have done but they have no intention of returning my deposit. read more

LT generators were very professional handling the install and follow up . They came on time , finished when they said they would and explained how the system operates . They answered all of my questions and spent time with me showing me all the ins and outs of the generator . They did a great job . They were very professional from the salesman (Tommy) the office staff and the installers .Definitely recommend this company. read more

LT Generators installed a Generac 22kw rooftop generator for my brand new construction home in LA. From start to finish... Lenny and his whole team for design, coordinating with my GC, permitting, install, setup, testing, they were totally professional, very experienced and quick to respond to any questions. Could not be happier and would highly recommend! read more

Great service, fast, dependable, knowledgable, answered all questions, responded to calls and emails quickly. Install went well, done in half a day and techs gave thorough testing, explanation and demo of unit operation. Competitive price. Excellent experience, highly recommend LT Generators. read more

I wanted to have a backup generator installed at my home. Due to the cost involved, I underwent a competitive bid process with four different companies. LT Generators was clearly the winner, for the reasons listed below: 1. From my point of first contact, through the installation, and the follow-up, they were professional and responsive every step of the way. 2. They have been installing generators for several decades-it is not a side business for them, and they are family-owned and operated. 3. Their price was competitive, and included things such as a whole-house surge protector, a foundation slab for the generator, and the first year's maintenance. 4. If you engage them for twice-annual maintenance, they upgrade you to a 10-year unlimited warranty. 5. They offer full service, including 24-hour response should there be a problem. In conclusion, the commitment for installing a generator is a big one, and you've got to make sure it's done right, or there's no point in doing it. I was 100% happy with my choice of LT Generators, and I plan on being a customer for life. read more

We are very happy we chose LT Generators to install our back-up generator. From start to finish, everyone was very professional, super communicative and always kept us informed of changes, issues, etc. They worked incredibly well with the city for permitting and took the time to get it done right. Great service! read more

I can't say enough good things about LT Generators! From Erica in the office to the whole crew that came out for the install, everyone was professional and very friendly. They did a beautiful job installing our Generac 22k system and when they left everything looked just the way it did before, except for our new generator! Not even so much as a scrap of wire left behind. We recently had a power outage and the generator worked seamlessly, we were only without power for about 30 SECONDS. We LOVE our Generac generator and LT Generators was absolutely wonderful, I HIGHLY recommend them both. read more

No matter what the other reviews may say, buyer beware! The lady that gives the quotes is obnoxious, rude, and hustling. Their prices are way over blown if you check around. Just rude and untrustworthy. read more

I called LT Generators to get a quote for a standby home generator. In case you aren't aware, if you call GENERAC GENERATORS direct, they only sell the generator and distributors do the installation AND INSTALLERS SET THEIR OWN INSTALLATION COST! Spoke with a lady with very little customer courtesy. The first time I spoke with her, she quoted me $10,000 to $15,000 for installation cost only. The 2nd time it was even more. I asked how long of a labor time will it take to do the installation, she said one day. I asked 8 hours, 4 hours, or what because I read reviews that it was done in half a day. She just repeated herself: one day! I asked how many people will do the installation, she said 4. My husband then spoke with her and said why 4 men and why so expensive. She said because we have to pay our bills and I get paid too. My husband asked what does each person do? She wouldn't answer, just said maybe you can find another company for less money and less installers and then said HAVE A GOOD DAY and hung up! DO YOUR INSTALLATION HOMEWORK FOLKS! read more

We had a generator put in today. Ruben and the team did an excellent job. They were punctual, professional and kept us updated on what was happening... I would recommend them highly... read more

We just had an excellent experience with LT Generator every step of the way. Marcello came out and walked us through the process in terms of operation and installation and then we received a prompt estimate. He returned another time when we had some additional questions about how to reroute the gas and electric lines. Every time we called the office we were dealt with professionally and with an extremely friendly manner, whether it meant making an appointment, or talking to the billing department. The installation itself went very smoothly. Eli and his team worked assiduously and professionally, and always with a smile. We had to have some additional wiring done by our own electricians before the process could be complete, and LT Generator was happy to come back to complete the job. After everything was completed we had a slight emergency one day with the DWP, having an issue with the way the generator was wired. Even though it was a Saturday, Marcello jumped in his car and got to our house, and then cleared up the confusion in a matter of minutes. We are so pleased that we finally have a generator to back up the terrible electrical grid in our neighborhood, Hancock Park, and once again, we're very appreciative of everyone at LT Generator's for making the process as smooth as possible read more

They know that bad rate can affect business but they don't care, very bad customer service. Stay away if you care being respected

Just had my Generac back up system installed by LT Generators. Nick and his team arrived promptly and began work right away. His team was efficient, thorough, and well organized. They even worked with me on scheduling the timing for power shut offs, as I had video conferences slated during the install window. When finished, Nick explained the system to me and pointed out the features, etc. The install was completed within the window quoted and the job site was left neat and clean. I would recommend this company and team for anyone contemplating getting a system like this. From my initial contact with Deb in the inquiry stage, to the site visit from Marcello, to scheduling and billing with Tanya and Erica, to the install with Nick, it has been a great experience. read more

LT Generators - 22 KW Generator - Generator Installation/Repair Near Me - Van Nuys, California

We just had a Generac generator installed by LT Generators, and are thrilled with their service. From the quote with Tommy, to the communication from the office, all the way to the installation by Nick, Rolando and crew- it was all perfect. The install took one day and the crew was polite, professional, communicated clearly and was very tidy. They did everything they promised and Nick stuck around to answer all my questions. We waffled a bit on which company to go with, but we are thrilled that we landed with LT Generators. They are a one stop solution, and it was a great experience. Thank you, Nick and crew! read more

I'm not a customer of LT, I'm a retired independent propane company owner that provided our services to LT Generators. On site delivery of propane, equipment and parts needed for these custom installations made up the majority of our service. Integrity and professionalism I've found to be traits that extend across the gap between a business's customers to vendors. As a long time previous vendor of this company I am pleased to say you are dealing with good people that will meet or exceed all your expectations. You can trust LT. Wish I could say the same more often about others. Hope things are going your way Lenny, you deserve it. read more

I'm beyond pleased with the process from initial phone call to LT GEN through installation and follow up. The whole staff was professional, knowledgeable and personable, from the office personnel, to Marcello who bid the job, through the crew, led by Ruben, who performed a fast (half day), neat and professional installation. I had dreaded the prospect of the whole process, believing it would be a disruptive and super expensive undertaking. Neither fear materialized. LT has been at this for decades and my experience proved they had the technical know how and vast experience to make the job seamless from start to finish. I'm comfortable that my family is at least ready for blackouts in these very uncertain times. Thank you LT for your help. R Lawrence Los Angeles read more

LT Generators is a first rate business providing first rate service. They installed a new 22Kw Generac as a replacement to my previous 25kw Generac a year ago. Being a General Contractor, I can honestly say that they performed on a 5 star level with communications, installation, maintenance, and follow up. I have referred them to other clients as well, and will continue to do so. read more

Fantastic company. Stellar service. Professional, courteous, trustworthy. Absolutely choose this company for your generator needs.

Thank you LT Generators so much for the great service. During the heavy rains, there were a couple of electrical outages that I was completely unaware of because the generator kicked in and everything just kept running. I only realized it later when I went outside, heard the generator running and saw the neighbor's house dark. I actually don't know how long it had been running, but the internet, lights, phones, alarm system - none of them even blinked. I know there have been outages when we were out of town and my elderly mom was home alone. She never knew about them either. She just reported that that "some of the clocks were wrong" read more

I recently had a whole-house generator installed by Nick and his crew. I must say it was a pleasure dealing with this company, from the office staff to the installers. Everyone was so accommodating and mindful of my concerns and requests. The parts and tools they brought took up half of my back yard but at completion of the job, which took a full day, everything was removed and all my planters and other things were put back as before. A very seamless operation indeed. I would not hesitate to recommend LT generators. read more

Couldn't fix my problem so i went with another company. It's a shame because i had used them for years but after two failed attempts i had someone else come out and fix the problem. read more

As far as I had been concerned LT Generator was my "go to" company. They installed a Generac system that is on standby for our home in Brentwood. We have a maintenance contract with LT also. The reason one has a generator is for comfort and peace of mind about power outages. During the rain a few weeks ago I saw the "red light" on the side of the generator and called LT. They helped a bit on the phone but could not fix it. Then they scheduled service out a few weeks and said "we will get to you if you have an outage" (makes zero sense and means I will be without power for some period of time which is not why I have a generator installed. Not an inexpensive proposition by the way.). Power indeed went out and I called and they came out a day or two later. Power was back on before they got to us. Very nice tech. He advised "good news and bad news"; good news was he fixed what was causing the error code (but never told me what or why). Bad news: the "control panel" went bad and they need to order one. A full week went by with no call or update from LT. I called and left a very unhappy message. This resulted in an email from LT telling me that the part at Generac is "back ordered" with zero info about what that means or when I will have a working generator again. They have units on hand with the part on it but cannot lend one for our machine as it violates the warranty. Read LT ads about why you buy a generator for "peace of mind". We have three kids 6 and under. If the power goes out we have a problem. We bought what LT sold us because it runs the whole house. I've asked them to help with a workaround. No answer. I've asked for a date range for the part. No answer. My understanding is that LT stands for Lenny Tedesko the owner and I've asked for him to explain this to me. No answer. Be warned and be aware. read more

Chuck and his merry men just completed the installation of our 22KW generator. They were professional, swift, neat and very knowledgeable. They completed in half day. Fantastic! Good suggestion of Chuck for me to video record the instructions he provided. Thanks guys! read more

Great customer service and installation team. They arrived prepared and got the job done in a very reasonable amount of time. They were professional and super knowledgeable about our set up. Tech person came back a second time to set up WiFi for us and explained everything. Great communication with entire team. Oh, and Generator runs beautifully. read more

This company knows what they are doing and does it very well! They installed a whole house generator for me for a very fair price and did a beautiful job. Their maintenance program is spectacular and everyone who works there is competent, Pleasant and Knowledgeable. I cannot recommend them highly enough! read more

We used LT Generators for our back up Generac generator and the process was very easy and efficient. I highly recommend them.

The installation crew that we had was excellent. The did beautiful work in a timely manner. I would recommend them to anyone. Thank you LT Generators. Tom L read more

I had a weird electrical problem that I thought was related to our generator kicking on the other day. (Spoiler alert: it wasn't related at all). But these guys checked it out *and fixed it for me anyway.*. CLASS ACT. There aren't enough stars on Yelp.... thank you LT. read more

This company is 5 ALL THE WAY! First of all Brandilynn is AMAZING.... she handles everything and is such a pleasure to talk to on the phone. Everyone is extremely dependable, professional, accommodating and they follow through to the nth degree. The technicians Rudy, Jose and Bill the supervisor are conscientious and extremely careful about completing the job to the customer's satisfaction as well as being kind in the process! If you are looking for a generator for your house or business THIS IS THE COMPANY TO DO THE JOB!!! I would give them 10 STARS IF IT WAS POSSIBLE. read more

It's Super Bowl Sunday and my power went out right in the middle of the game.... *Listening for my generator to kick in... ....Still listening.... Nothing!!!! I panic-dialed LT's after-hrs line, reached Lenny the owner, and he immediately hopped in his car and drove 45 minutes in the pouring rain to my house. I'm sure you guessed from my 5 star rating that he fixed it and all is well. Knowledgeable, polite, professional. Above all, HE GOT IT DONE! read more

My electrician recommended I get a Generac. When I called the main office I was told their local vender would contact me, and that was LT Generators. After speaking with a number of people and receiving several emails, I decided to go with them. The installation was seamless and took only one day. I was given instruction on it's operation and a follow up visit to assure I was satisfied. My only concern is that during the process, I had to talk with at least 7 different people. It would be more convenient for the customer to have to deal with only one person, such as a project manager, who could receive questions and get back to them with answers....I have not yet had a need to use the generator. read more

LT Generators came highly recommended by neighbors. I am very pleased with all aspects of the installation. Tommy, their salesperson was very patient in explaining everything. The install crew was very professional. They accommodated our needs throughout the day. The installation looks extremely clean and professional. I would recommend them to anybody. read more

We had a whole house generator installed. The entire process was well coordinated by LT Generators. The installers came when they were scheduled and completed the process quickly. They were also very knowledgeable about particular questions that we had. The best part, however, was hearing the generator come on just seconds after the power went down one afternoon during a wind event. We did not even lose internet service. read more

I thought this was a credible company to repair my 7.5 KW Generac generator (about 12 years old) which stopped running its weekly test cycle. They are listed on the Generac site as a dealer. The experience with keeping appointments was pretty hit or miss. Sometimes, they came. Sometimes they didn't. The events described took months. The first visit from the tech revealed the battery needed replacement; this was done on a second visit. The problem was not corrected but the tech decided the transfer switch needed replacement. This was ordered, took many weeks to obtain, and done on a subsequent visit but the generator still did not start up. (Now I am about $1000 in charges). A site visit was scheduled twice for a sales rep to provide info on replacing the unit and the proposal sent to me was for about $8000 less the $1000 already paid for the current version of the unit I had. The original price of this unit was less than $2000. The current price (inc a new transfer switch) elsewhere is $2200. The installation of the gas and electrical is already in place; replacement with a similar Generac generator is simple.....drop and connect (1-2 hours). No additional permitting is needed. I am very certain this is not a $6000 installation for this $2200 generator. There was no explanation for the price quoted and as it was over three times the replacement and installation cost otherwise, I obviously declined. It seems they should be reputable, but my experience was very disappointing. It seems the tech should have been able to accurately troubleshoot the problem before I (over)paid for the battery and transfer switch. To their credit, after I pointed that out, they did apply the credit to the new generator proposal. But $8000 v $2200? Judge for yourself. As an aside, the $350 battery is available at the auto parts store for $80. read more

I would recommend this company if you are interested in a generator. Scheduling was efficient, the installation team was great. More importantly, we had a power outage right after the generator was installed, and the generator kicked right in. We were the only house on the block with lights on! read more

We were very pleased with the quality of the installation of our backup generator by LT Generators. The crews were on time and very professional. In addition, LT Generators followed through with the City in getting our permits and passing the inspections. read more

LT generators was a wonderful company to work with. From the first phone call receiving general information, to the sales person visit, to the purchase, and the install I could not be happier. They were professional, responsive, and everyone I dealt with was always so happy! We look forward to continuing to work with LT Generators as we hired them to service our generator biannually. read more

Our generator was installed and made operational 5 days before the Woolsey Fire, and it saved our home! Our sprinklers came on, we had WiFi for firefighters, as well as food and cold beer. the installation was also immaculate - my gardener couldn't even tell that they dug a trench through our lawn. Thank you all so much! read more