We had our house repiped by Ritchie and his stellar team.... I'm still trying to figure out how…read morethey finished the entire job in TWO DAYS... including drywall repair. How is that even possible? The whole team was professional, communicative, trustworthy, friendly and efficient from start to finish. No surprises, no upselling -- just excellent work. Their pricing was also very fair and competitive. Highly recommend them to anyone looking for reliable, high-quality plumbing work.

What can I say about Ritchie and RetroFlow Plumbing that hasn't already been said? He's great,…read morehe's professional, he's punctual, he's polite, he works hard-- all 100% true. Beyond that though, Ritchie is a very authentic person, and you can see this immediately. As soon as I talked to him, I started to feel the pressure of "being had" dissolve. He is a pleasure to work with. He seems to understand that reputation is important, and a better way to make money is to leave customers with a good experience -- rather than fooling people into paying for things they dont need.

A friend had recommended, Kasey, to help get re-hooking the base to the ceiling fan, replacing the…read morebathroom fan motor (which stopped working), fix a loose tub faucet plate (previous plumber work from less than a a year ago didn't screw in all the screw to the plate), and drain our hot water heater for removing sediment. He was so efficient and was able to get it all done in less than 2.5 hrs. Everything is back up running :) He explained everything and answered all my questions. He is now bookmarked in my contacts to reach out to again. Thank you, Kasey, for your help and for the friend who recommended him!

I had Kasey fix my leaking roof and was prompt, did the job quick, and was very reasonably priced…read more I decided to try him again, this time to rebuild my gate door. Again, on time, professional, quality work, and reasonably priced. Finally, I had him replace my water heater. Not only was he on time, quality work, and quick, his price came in much cheaper than what Home Depot quoted me. I'm extremely happy with Kasey and will be using him as my permanent handyman.

I had Alex from Tidal plumbing install a garbage disposal unit . it was tricky as the old disposal…read morewas badly rusted. Alex was on time and went right to work I have used Tidal Plumbing numerous times and have always been very pleased with their work and very easy to work with. And I love their prompt response

Ashton and his team were fantastic! My wife and I are first-time homeowners and upon moving into…read moreour new house quickly realized the existing water heater was not functional. Ashton's team was able to quickly replace the old tank-type, gas water heater with a new tankless system within 1 business day of initial consult. They were extremely friendly, easy to work with, offered a great price, and were patient in explaining how the system works and how to maintain it. We would highly recommend them to anyone in need of plumbing services!

Had Independent Plumbing and Drain out this morning, and I can't say enough good things about their…read moretech, Alex. He was incredibly patient, friendly, and professional. He took the time to figure out what was going on with my master bathroom, offered helpful suggestions, and checked all my plumbing fixtures to fix the issue. It's refreshing to come across a company that genuinely seems to have your best interest in mind instead of trying to upsell or overcharge. Truly appreciate the honesty and expertise. Highly recommend!

The plumbers from Independent fixed an underground leak. Pretty big job, hidden under some thick…read morechaparral. Then a year later it started to leak again. Independent dug it all out and did it better. Took them two days. No charge. This is a plumber that stands behind their work.

We were replacing a broken toilet ourselves, but removed the old one to find that the setting in…read morethe floor was completely borked. There was no actual flange at all, just a repair flange and it was set below the level of the flooring and filled in around with a mess of some kind of caulk or filler to try and raise the level up. Making this right was way out of our league, so we called MasterCraft to help us out. They confirmed our suspicions that this was messed up six ways from Sunday and talked through the process of cleaning out the filler, chipping away the concrete, and refilling it with a clean setting of concrete so they could set a proper flange 1/4" above the flooring and for a reasonable price considering how terrible the setup was. They immediately set up an appointment to return the next day. While they were there for the estimate, they offered a free inspection of the plumbing in the rest of the house, which I took to be a fishing expedition for more "problems" they could "fix" for more money, but such was not the case. They found one minor issue, said it could probably wait a few years, and even fixed another minor issue they found for free, then said everything else looked good. Startling honesty and helpfulness! From my call for help, they had folks out to check things out in about two hours, and the work was completed less than 24 hours after that. For the level of work done, an incredible turn time, IMO. All told, we had 5 different techs in our house between inspection and repair, and every single one was friendly, competent, and respectful of our home. While I'm not eager to *need* their services, if I do, MasterCraft Plumbing has definitely earned repeat customers here!

Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

This might be my 2nd or 3rd review of Drain Runner Plumbing. Not sure. I own a 60-year-old house,…read moreand such houses often need plumbing work. The first time I called Drain Runner it was because I had a drain problem, and they were magnificent. I learned then that they do other kinds of plumbing, too. Today I called them because I had 1 big problem (water pipe broken) and 2 small problems (loose faucet handles). The plumber that they sent was wonderful; he was capable, polite, communicative, and didn't mind my dog sniffing his shoes. And of course he fixed the problem As it turns out, he fixed the "big problem" in about 5 minutes but the "small problems" took a lot longer. Whatever. He got it done, wrote it up, and left with a smile. The price was pleasing. I will absolutely call them the next time I need a plumber. (Next year my house will be 61 years old).

Drain Runner Plumbing is hands down one of the most reliable plumbing companies I've worked with in…read moreNorth County. I use them across a wide range of projects--from smaller service calls to larger, more complex jobs--and they consistently get the job done right. They're responsive, show up when they say they will, communicate clearly, and don't cut corners. Their team is knowledgeable, professional, and efficient, which makes a huge difference when you're trying to keep projects moving on schedule. Any issues that come up are handled quickly and correctly, without drama. On top of that, their pricing is very fair for the quality of work they deliver. You get real value--honest estimates, no surprises, and solid workmanship that lasts. It's rare to find a company that balances quality, reliability, and cost this well. If you're looking for a dependable plumbing company in the Carlsbad area that you can trust long-term, Drain Runner Plumbing is it. I'll continue using them and highly recommend them.

We needed a new pressure regulator installed, and after getting an inflated bid from a large…read moreplumbing contractor that had rolled up a local plumber, I got refereed to Paul. The bid was reasonable, and everything went very smoothly. In addition, our neighbor had a major plumbing problem the night before Paul was due to come to our place - he was able to fit the extra visit in, and they were pleased as well.

Paul was terrific! He responded to my ND cry for help with advice that would not necessarily…read morerequire his help...just guidance. Following his instruction, I was able to order the needed parts from a company in Canada at NO CHARGE. Perhaps a handy husband could have done a diy job, but not I. Upon my request, Paul was able to do the job in no time plus repaired 3 additional plumbing needs...all in about an hour. All this for an extremely fair price. Paul is now MY PLUMBER! Do not hesitate to call for his services. He is a professional, licensed plumber and knows what he is doing. Oh, and a nice guy, too!