I had them work on my RV and it was awesome. Recently had them look at an alignment issues with my…read morePacifica wheelchair van, and they fixed it right away, and the cost was far less than I expected.

Harold's has been top flight for years. Five Stars. Honest, highly experienced, not overly…read moreexpensive.

I'm picky about mechanic shops. I'm a car guy and I repair things that are still possible in a home…read moregarage. I replaced an outer tie rod and took it to Dan & Chuck's for the necessary alignment. They took great care of me. I needed to have the new tie rod greased (I don't have a grease gun). These guys could have charged me to do that... aside from buying a grease gun and the grease and then jacking it up again, I was kind of at their mercy. No charge. While I'm very much an on-time person, I found myself unable to make it until a half hour after my appointment time. They totally got me in and taken care of. Listening to them deal with their other customers... I always pay attention to how people treat people and they obviously care about all their customers. While I only had an alignment so I can't judge on their skills more than that... they did a great job and they seemed knowledgeable enough to handle any automotive repair. Give these guys a chance. There are too few good shops around and it's great to support those shops are. Thanks guys.

Went to get my exhaust fixed At Dan's Chuck's Kar Kare. As soon as I drove out the lot, I heard a…read moreweird noise coming from underneath my car. Took my car back up there to find out my front engine and transmission mounts needed to be replaced. There wasn't nothing wrong with my mounts and all of a sudden, I need this fixed. NEVER AGAIN! I paid $525 for an exhaust pipe, and got half of the pipe put on. And still need a windpipe! What a rip off!! Bad Mechanics and not trustworth. I would have gave them 0 stars, if they were available. Ladies, always take man with you when dealing with these types of YAHOOS!

These guys make me actually LOOK FORWARD to getting work done on my car, no joke. They are…read moreextremely likable, which is weird in a mechanic, right? Of course, they have all the other chops, too. Here's the skinny: -EXTREMELY knowledgable on foreign collectibles AND everyday drivers. -Can do everything the BMW dealer can, at a fraction of the price per hour -Real human beings to interact with regarding scheduling, pricing, and service. They love cars and they love making owners happy. No fancy shmancy cappuccino / bagel station to recover costs on. (ahem, BMW DEALERS) -They work on an assortment of collectible "weekend" cars so there's always some eye candy to check out while you wait. -Pricing can't be beat -Extremely honest. They always show you exactly what needed to be done, and are good at coaching you through any decisions needed. -They will work to get you in and out at a time convenient for you. Despite being 30 miles away from us, these guys have been the exclusive shop for our '96 Volkswagen Cabrio and our '04 BMW X3 since we moved to Michigan. In fact, I don't think I would still own a BMW if I didn't have these guys to work on it. :)

Automotive Techniques was our go to service provider for our European vehicles for a number of…read moreyears. Dave was our primary, and only contact, and he certainly ran the shop and specifically the front office. Results were typically very good. For myself, I recommended Automotive Techniques several times. After not requiring their services for a few years, I returned last year with my son's car. To my surprise, Dave was not there. In fact, no one was at the front desk. I had to find someone in the back room where 2-3 folks were watching TV. I asked, "Is Dave here?". The response was, "Dave is gone" (with a chuckle). Turns out, the gentlemen who provided an update was the owner - someone I had not met for the 15 years. "Finding" someone in the shop became the standard, as no one sat at the front desk. Moreover, it later seemed there were limited customers coming in. Which, I later did not find surprising at all. This was start of an amazingly frustrating experience which was supposed to start with a simple diagnosis of a power failure problem. Front desk was piled with paper and in disarray. Looking back to the rear office - same. Before Dave left, they switched to a new system to run the shop service operations. Because the previous customer data was not moved to the new system, there were 2 systems to look up past service for history and a new system for new service. It was clear the owner did not really know how to operate either system. He could not answer any of my questions and got frustrated quickly, waving off any inquiries. He told me to "come back" the following week to book an appointment because the entire shop was leaving for a conference. (And it was clear he did not have a handle on how to book appointments). A bad decision on my part, I did come back hoping the service would still be positive despite initial impression. Got the appointment while the owner tried to fumble through past maintenance records to determine anything else needed or problem history. After 2 days, they could not diagnose the problem I brought the vehicle in for. To me, there were not trying at all. They found another problem that they choose to focus on because it was obvious and easily fixable. The springs. I actually had to offer to drive the vehicle to try and replicate the problem because they gave up. I authorized the springs. Took 2 days to receive them for some reason. Car has now been in the shop 4 days - nothing done. Then, they could not find the wheel lock in the afternoon (they never bothered to look in advance or ask for it). I tell them it is in 1 or 2 places. They cannot find it. I come to the shop. I find it almost immediately. In the glove box like I told them. Because of the delays trying to find the wheel lock, they cannot complete the work until next day. In the end, I made probably 4 trips to the shop. Spent all kinds of time supporting the efforts on my time. They did not address the primary problem. Vehicle was in the shop for 5 days plus a weekend. Received the full bill of course for the springs and attempting to diagnose the power failure at $175/hour, no discount for all the troubles. Not even an apology or acknowledgement. Certainly an apathetic attitude throughout. Might be a technical genius when it come to fixing car, but certainly could use some assistance in running a service operations and being attentive to customer service. Needless to say, found another provider and very (very) happy with them.

DO NOT GO HERE. My bf called this place to get his brake rotor and a brake caliper changed only on…read moreone tire (front driver side ) because he and his friend changed the other ones on the 3 other tires already. They just had a hard time with this tire. When he called this place, the man told him $220, then would call back and change the price and say $ 300, and he would have to get corrected by being told you just told me $220. Then the man would say, "Oh yeah, right, $220. Mind you, this is only for 1 tire. I think that's way too much for 1 tire, but anyways, the car ended up being in the shop for 1 day (to change a brake for one tire). The man called in the morning and said, "These are the wrong brakes and rotors, so I used mine and changed the other one in the front as well, so it's gonna be $450 now." Auto Zone helped find the correct brakes and rotors for the car and even so NOBODY TOLD YOU TO DO THAT. Soon as the car is being driven back home, it starts to smoke. Now the coolant is empty (never ever had this broken before), so had to go to the gas station to get something for it, poured some into the car, and drove a little down, and it's smoking again and the coolant back empty, so it's a leak. I called the man multiple times once the car started smoking and he's denying everything.

My Daughter has taken her Subaru there several times and they did great work on it. they are…read morehonest people and i would recommend them. i am going to take my car there for brakes too.

The business isn't the same since the owner Art sold it several years ago. You can tell by the…read moreolder reviews vs. the reviews in the last couple years. I no longer take my vehicles there and either do my family members. There are better shops in the area that we prefer. Newer owner just doesn't run it like a true mechanic.

These people are liars I took. My equinox into Tuffy for a full service synthetic oil change,…read more vehicle inspection, and tire rotation. . I called the next day at 3 PM to see if my car was ready and they said about 10 minutes. I picked it up and went home. I noticed that the tire rotation had not been done when the woman behind the counter lied to me. The reason why I know this is because I removed the air cap from the passengers rear tire when I got home. I noticed the same tire was in the rear, and I called and notified them. They told me that sometimes they go side to side instead of front to back. I told him that neither had not been in touched. Also, none of my fluids were topped off as my add fluid for the window light was still on. In the morning the next day, I went to Belle tire and paying them to do the rotation and check my fluids during the inspection. They showed me my cabin and air filter which were filthy and should've been pointed out if Tuffy really did an inspection. I've been going there for the past three years never a problem Tuffy now lost me as a customer and their ethics are horrible. I keep my car impeccable, and don't even know if the oil was changed. Never again and you should be ashamed to yourself.

Very nice guys. Extremely polite and friendly. Did a pre-purchase inspection for us and gave us…read morelots of helpful info.

Went into Chuck's awhile back to see John, and (like others) was surprised to find that Alex was…read morerunning the joint now. I do NOT understand the poor reviews. Alex has been nothing but friendly, personable, helpful, kind, honest, and affordable. I had my car into the dealership recently for a recall and they pointed out that my brakes needed replacing. Of course I said NOPE I'M TAKING IT TO ALEX! :) He has been taking excellent care of my family, from oil changes to brakes to repairs... he's fair and fun. What more could you ask for?

They are operating in "motor city steel" building on 3565 Elizabeth lake road Waterford mi. They…read morefixed my 2019 edge that had non-working seat warmers. They fixed the seats for less than estimate ,and dealer estimate. Hard to have a car in Mi without bun warmers. They now work great. Angie the service tech writer is very personable.

They are experienced! They do quality work. They are reasonable value. They finish the job on time.read more

I was sent to Elite shop by my Mechanic. I hade issue with the Emissions system engin light. Sam…read morewas very professional, took it right the way to diagnose the issue, which i tool it to another shop couple months ago and they messed it up. Sam went above and beyond, he was very nice gentelman, he even refused to charge me, unlike other greedy shops. He is highly recommended. Thank you so much.

Plugged my tire for me on the spot. Was the 3rd shop I had been too and the first 2 wouldn't do it!…read moreQuick and easy!