I'm so glad I spent my week here! I was looking for a stay near Kapa'a and this Sheraton happened…read moreto be part of the Costco Travel bundle with rental car and flight so I gave it a try. They have ample parking, the lobby is large and welcoming, and the staff are friendly and helpful! The pools are spacious and hot tub is clutch. I also loved their direct access to the beautiful beach. Their wrist band room keys were very convenient. My room was perfectly furnished and the features were clearly well kept. I would definitely book again.

Good hotel location as a jump off point to different activities -- however definitely catches wind…read more Rooms were a little run down and we had to ask to get the filter changed for our A/C unit, which they did. The filter they removed looked like a science experiment from a 2nd grader on how much dust they could pack into it and make it stick... let alone the dust it flung into the air during the replacement process. Pool is really nice and plenty of gathering spots for parties of all sizes.

This was our first visit to the island of Kauai and wanted to stay in an area on the east side of…read morethe island. After looking at prices and reviews we decided on this location. We arrived early in the day so we're not able to get into our room but the staff held our luggage and recommended a few places to eat and watch football. Once able to get into our room which was on the 3rd floor looking over the pool area but far enough away from the noise. The room was quite large with a great kitchen area with granite counter tops and nice appliances. Also a large bathroom with tub and separate shower area as well as two toilets. It was a one bedroom. There was a small lanai off the bedroom and you could open the sliding door from the living room. There was also a washer/dryer in the room. The view from the room looked over the whole pool area which has a winding pool that you can walk around over to the main pool. They also had gas grills to use and many people did. One note is if you open the sliding door in the living room area and don't match up the line in the top of the doors, the air conditioning doesn't go on. We thought the air conditioning quit. After calling the front office someone came within an hour. Told us about the line. We also had an issue with the washer and after a call to the front desk a maintenance person was there within an hour. The staff we interacted with were very friendly and very helpful. Giving us recommendations for a place for fresh fish to grill. There is also a small restaurant which we tried a few nights for some drinks and appetizers. The views of the ocean are great. There are also chairs to sit on the beach area and enjoy the water. The beach is not large but very clean and nice to relax at. There is a shopping center across the street to buy things for the condo. We will stay here again next time in the area.

Beautiful, spacious condo with two master suites and 3 bathrooms. Views are gorgeous from the…read morebalconIES. It's a newer 2005 property that is well-maintained and our condo G302 had access to the most gorgeous sunrises. Beach is not recommended for swimming, but the complex has a beautiful pool that the kiddies will love. I appreciate having a well-appointed kitchen that gives you a lot of flexibility in planning your day. Safeway is conveniently across the street.

The room was clean, comfortable, and had plenty of accommodations. The pool area was great and the…read morebeach was beautiful. We also loved the location of this resort on the island.

This is the beach to catch the most amazing sunrises!…read more The sounds of the waves plus the picturesque scenery makes the place ideal.

Stayed her for 3 nights, though I wished I would have stayed here all 5 nights. This is a…read morebeautiful property and probably one of the nicest in Kapaa. Walking in to the lobby felt like we were at a premium resort and definitely put us in the right mood. There's a bar and Hukilau Lanai right in the lobby. You can make reservations through Open Table for the restaurant. There's no valet that I saw when we pulled up or a bellboy to help with your bags. Or at least, I didn't see one or ask for one. The check-in process was normal, but after checking in, you are directed to go see the Concierge. I waited a good 15 minutes just to find out that since I'm a member, he doesn't have access to my account and was asked to come back in the morning to talk to someone that does. I wish that all Shell properties would stop this practice altogether. It's already enough that we spent hours traveling to this beautiful property and want to get to our rooms to unwind and freshen up. We do not have time to sit through some kind of pitch. Because I didn't see the Concierge the next morning, they sent me a text and also placed a door tag on my door to remind me to come see them. First off, you're on vacation and do not want to spend an hour or two sitting through some kind of pitch or upsell. I don't know what the point of the wristbands was for, besides not having to carry the room key with you, it was pointless. So I would ignore going to the Concierge altogether. I don't know what was in the Welcome package and didn't want to fall in to that trap, so I just ignored having to go see the Concierge. The property grounds had 1 large pool, 2 smaller 1.5' deep pools and a jacuzzi. There were also a couple of grills and a bar by the pool, which was great. And I saw them being used throughout our stay. There's a nice walkway to other properties or to the beach. Unfortunately, there's no beach access right on the property. Parking was free and you didn't have to hang any parking permit on the car. One big drawback is that there are no elevators. So you'll have to lug all of your items up the stairs. We stayed on the 3rd floor and had our luggage and stuff we bought at Costco. I wished they would have turned on the A/C in the hallways to help with the heat. It was stuffy by the time we got to the top floor. Luckily, the A/C in our room was working well. Our suite was nice and big with all of the amenities needed for our stay. We even did some laundry on our last day and there were 2 packs of detergent provided. We had bath & pool towels in the room. WiFi was just ok, it wasn't the fastest being at 20mbps up and down. It's fine for 2 people, but could bog down with more devices. One of the best things about this location is it's right across the street from the Coconut Marketplace. You'll be able to find pretty much anything you need there. We stopped by here on our way out to Waimea Canyon and also picked up dinner at the store in the deli area. Was also able to grab some souvenirs and shopping on our last day. We've only stayed at Poipu our last 2 visits, but would definitely come back here again. If you decide to come here, ignore going to the Concierge please and don't believe that you need to get their wristbands. We were able to walk around the property and nobody stopped us.

Clean, comfortable rooms in a stunning setting on the Kaua'i coast. I've heard that resorts are no…read morelonger allowed to build so close to the coast, so this is a real gem, especially if you want to get right out on the beach for a beautiful sunrise. The pool area and all the landscaping is especially lovely. All the staff we interacted with were very nice, especially when I lost an item and the front desk gave us a call later for a status update. Parking is easy and convenient, and the Coconut Marketplace with ABC store within walking distance really made this location awesome with easy access to shops, grocery, and food. We really missed the convenience later in the trip at another resort. Downtown Kapaa is also a short drive or walk away. The lack of elevators is a major downside at this location, however. For our party, staying three floors up with no elevators was inconvenient but doable, but for others it could be impossible so please be aware and call ahead if this is an issue for you. I did hear that the resort will be undergoing a renovation soon, and I sincerely hope elevators are a priority.

After a failed attempt at staying at a different property on Poipu that turned out to be ant…read moreinfested (ants were literally crawling all over the bed, walls, floors and shower), my wife found Aston Islander available for a VERY last min booking on the same day at a reasonable rate. Check-in took awhile, but the front desk people were super friendly and provided us a complimentary bottle of wine when they heard that we were staying for our honeymoon. Daily housekeeping is apparently not offered, but we did ask that fresh towels be provided daily. This request was hit or miss, and we often found ourselves needing to go to the front desk to ask for a change in towels the next day. The room itself is surprisingly spacious and clean, although older and dated. It was quite amazing to wake up to the sight of the beautiful Pacific Ocean right outside our patio window every morning. Although the waters on this side of the island were not protected and too rough for us to think about jumping into the ocean safely. We were told that seals and sea turtles would occasionally make their way onto the beach, however this was apparently more of a rare sighting and never materialized during our stay. We actually just wound up going to Poipu most evenings to see the sea turtles come in to rest on the beach. There is a DVD machine near the front desk where you can rent movies for free. And a Playstation in the room to watch the DVD's with. However, the dual shock controller definitely had taken a lot of abuse and would just rumble randomly whenever the power was turned on. And most of the buttons either did not work or would only work sporadically. There are no elevators here, despite the various buildings being at least 3 stories tall. We wound up having a 2nd floor room and found ourselves hauling all of our heavy luggage up multiple flights of stairs. If you are elderly or disabled, you should definitely request a 1st floor room. Additionally, they do not have any real lighting on the outdoor common areas that connect the rooms with the front foyer. Instead, there are just the small, garden solar lights stuck into the ground along the paved path. This is honestly quite a safety issue as the area is literally pitch black at night as you're either leaving the property or coming back. With only the small lights on the floor to guide your way while you hope you don't trip over any cracks or unseen objects. The hotel has a large, private parking lot that is shared with the nearby businesses on the same property lot. However despite the large amount of parking spots, we constantly found ourselves needing to circle the lot looking for a free spot whenever we returned back later at night. We suspect that some locals may be using their parking lot for temporary/long-term parking, as we did see a few vehicles that had multiple tickets on the windshield during our stay with warnings of towing due to abandonment. Despite the tickets/warnings, we did not see any of these vehicles actually towed during our entire stay here. Despite the issues outlined above, we did overall enjoy our stay here. And would recommend this property if you're looking for a slightly more affordable option than many of the high-end resorts that dot this island.

I recently had the pleasure of visiting Kauai for the first time and stayed at the Aston Islander…read moreon the Beach. Booking through Costco was a breeze, and I felt like I got a good deal. Overall, I'd give my experience a solid three stars. First off, the staff was wonderful. Peggy at the front desk was the sweetest and made us feel right at home. The hotel grounds were stunning, with a beautiful pool area and lush surroundings. And those chickens? They were everywhere! A fun surprise for a first-timer like me. We had a garden-facing room on the third floor that still offered a decent ocean view. The room was a bit dated, but I loved having a little kitchenette with a fridge, microwave, and sink. Plus, the DVD rental in the lobby was a nice touch since every room has a DVD player. There were a few surprises, like no elevator, so lugging our bags up three flights was a workout. Our room wasn't ready when we arrived, but we got two free drink tickets for the Tiki Bar, which made the wait more enjoyable. However, the Wi-Fi in our room was spotty, and there wasn't much help available. Luckily, I managed to hop onto the neighbor's Wi-Fi to stream Netflix, though the local TV never worked, which was a bit of a bummer. The early morning rooster calls were definitely new for me, but I came to appreciate them as part of the island charm. Parking was tricky if we got back late, but on the bright side, the location was fantastic. We could walk to the Coconut Marketplace, and the vouchers and coupons we received were a nice perk. Overall, despite some hiccups, the beautiful island setting and friendly service made my stay memorable.

From the perspective of a lifetime Hilton loyalist who has stayed in many Hilton Garden Inns in my…read moretime, this is better than most. It has all of the requisite HGI necessities such as clean, standardized rooms, available breakfast made to order, and a price point that does not break the bank compared to big resorts on Kaua'i. I had a comfortable stay here with easy parking, a comfortable room, and good wi-fi. It doesn't hurt that you can see the ocean from some rooms and that the property grounds have some unexpected nice touches such as a koi pond water feature, a spacious airy lobby open to the outside, and easy self parking for a fee. In this genre of Hilton portfolio hotel, it hits a bit above its expected weight. What keeps it in the 4-star range (instead of 5) is its location. It is relatively near Lihue and the airport (about a 12-15 min drive) but far from any of the major resort spots that Kaua'i is really known for (like Poipu or Princeville). Its location is just a couple of minutes drive outside of Kapa'a and if you are not looking for a high end vacation resort experience, this will suffice as a place to lay your head with confidence while helping you respect a moderate budget. It is not cheap by most HGI standards but it is reasonable by local Kaua'i lodging standards. A rental car is a must if you choose to stay here because there really is nothing around you within easy or safe walking distance. That is a problem if you are here to be a tourist and see some sights and places that The Garden Isle is known for. It is this location that keeps the pricing here down but the inconvenience factor high. I liked this property for what it was and I would stay here again if my reason for coming to Kaua'i was for anything other than a higher end resort experience. I'm sure there are even cheaper places to stay on this island but then again, I don't think that the Salvation Army has a loyalty program or a koi pond.

4/29/26: Weeeellllll, this place ia the motel 6 of Hiltons. This hotel should NOT be classified as…read morea "Hilton" property. We were locked out of our room (cottage 3121) for forty five minutes yesterday, because the battery to the outside door lock died. Then, later that evening, we had to call maintenance again because the inside lock is broken. 4/30/26: we decided the price was not worth this crap hole. When we went to check out and cancel our week reservation, they didn't even try to remedy any situation. We are Diamond Hilton member's and there are pretty much zero perks for us loyal customers. Still had to pay $25 a day for parking! Like....come on. Pro: bed was comfy We ended up booking a airbnb instead. So we'll be paying a little more for our trip, but its worth it. I would seriously avoid this property if you can. But if you are on a budget, it might be okay. Make sure to look at all of the reviews!!!!

Absolutely everything was perfect. Kauai , the Capt was awesome! Same name as the island. Ask for…read morehim by name. Knowledgeable, funny, highly skilled, professional , safe and let you know what to expect. Great staff Audrey, Ariel and Elee. Was the most beautiful and lovely adventure tour covering the NaPoli Coast. Gave so much information even down to the waves and weather as they changed. Very comfortable. Some enclosed areas but mostly open. Gets lots of air flow so you don't get sick. Take dramamine just in case. Loved this the most of a 12 day stay! Golden!

The staff is super cool & friendly Waking up to the sound of…read morethe ocean is amazing!! There is a little beach within walking distance of the hostel..

The location being in Kapaa is, although not one of the recommended tourist sites, actually very…read moregood. It's at the halfway point between the north shore and the south shore--thus saving you time to circle the entire island, compared to if you were living in either north or south. The room is somewhat dark and humid. Not quite pleasant. They should up the quality on their grab and go breakfasts.

The only good thing about this place is the oceanfront view. Very bad customer service. The staff…read morein the front desk need to get a proper customer service training specifically the blonde lady. She is rude and seems to be unhappy every single time i interacted with her. Always seems irritated when approached and never had smile on her face. No thank you, no nothing when we checked out! TV didn't work the entire time (5 days) of our stay, AC barely worked! The cheap breakfast provided runs out early everyday but they make sure they charged you upfront for the resort fee during check in! The beach towels are so old they were so rough on your skin. NO I will not recommend this place!

We're in the middle of a two week stay at Lae Nani. After traveling to Hawaii at least 35 times we…read morenoticed a common pattern. These units are individually owned. It's not a hotel but a condominium complex. Variations between units is common. Some units, including ours, haven't been renovated in a long time. The 1980's vibe includes broken ice maker, no a/c, problematic TV, and aging bathrooms. It's clean, the bed is comfortable, and the oceanfront view is superb. The grounds are immaculate, and the pool is large and comfortable. Management is friendly and helpful. The laundry facilities aren't in the unit, but a laundromat is on site, I'm sure the mixed reviews reflect the differences in units. We are returning in December, but have chosen a different unit (more expensive, but updated with beautiful decor and air conditioning! We booked through VRBO both times. I would advise you to shop carefully and ask questions prior to booking.

Resort is a joke. Besides the location, got nothing. Roaches, molded furniture, dirty pool…read more.. Office staff would not attend to the concerns. Beyond RUDE. Stay some place else