For context, I rate products on a simple scale: 5 stars means I love it, 4 stars means I like it, 3…read morestars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I was out running errands around lunchtime and wanted something other than a typical fast food stop like 5 Guys. I had eaten at Saati Deli before and since I was already in the plaza, I decided to go there. There were a few people in line and a few waiting for orders. I grabbed a soda and when it was my turn, an employee was moving around behind the counter but did not acknowledge me. It only took a few minutes for a woman to come over and ask if I had been helped. She took my order, a turkey and Swiss on toasted rye with fries, and I paid. My order took a little longer than expected. When my sandwich was brought out, the fries were missing. The employee realized it and went to get them, but there was a brief mix up before the correct order was brought out. It was not a big deal for me since I was not in a hurry, and I have eaten here before without delays, so this may have just been an off day. I had more errands to run and did not eat right away. By the time I got home, the fries were still warm, which impressed me. The sandwich was tasty as always and the fries were very good. My order was correct and the food quality was exactly why I keep coming back. I have also been at events that Saati has catered, and the food has always been very good there as well. The space inside is a bit small, but I do not mind that. What stands out less positively is the customer service. Several other reviewers have mentioned the staff not being very friendly, and I would agree. The interaction feels less than businesslike, more like they will get you your food but without much engagement. A little more warmth would go a long way. Prices are on the higher side, but that comes with freshly prepared food and I am fine with that, especially when supporting a local business instead of a big chain. I will return because I do enjoy the food and appreciate having a local option like this. With more consistent friendliness, this place could really elevate the overall experience. 4 stars.

Tucked in a strip plaza off Route 9, this hidden gem is a Capital Region destination for those who…read moreappreciate delicatessens. While the place may not be large, they offer a fairly big menu consisting of popular apps/sides (potato knishes, falafel, hummus, grape leaves), breakfast sandwiches (perfect to head into work with), soups, salads, sandwiches, bowls, and by-the-pound deli meats, cheeses, salads, and smoked fish. The casual deli experience is inclusive of the short wait time and straightforward efficient service. With only a few tables located at the back of the deli, it is likely best to dine in during an off time or just take it all togo. While I've only visited this location in Latham, Saati is also present in Albany. Head in and try one of my recommendations: the NY Style Hot Corned Beef Sandwich, Corned Beef Reuben Sandwich, or the Lox and Cream Cheese Sandwich...all that comes with a side though very small...choose from potato salad, macaroni salad, or cole slaw.

I'm back today, at my favorite Italian market. My go to for hot and cold sandwiches and more…read more As always everything is neatly organized and everyone is ready to help you, the moment you walk in. On this visit, I grabbed a tub of house made fresh mozzarella as well as some Prosciutto de Parma. This was all I needed for the breakfast sandwich I was planning to have. It was spectacular to say the least. This is absolutely the best place to buy all your Italian groceries and more.

Everything you could hope for if you long for true Italian-American food just like Mom and…read moreGrandma's!

As a downstate transplant from Long Island, the capital region needs more places like this! Good…read morevibes, friendly staff, killer design and music inside. The food is absolutely on point.

The aromas that waft around you as you cross the threshold on a chilly day? Chicken soup and…read moregarlicky pastrami! Order at the counter, grab a Dr. Brown's from the cold case nearby, pay and sit where you please. There are four retro-arcade video machines to play for free, to occupy the young and the young at heart. Our orders were ready quickly, and not only were the portions huge, it was very well prepared! The matzoh balls were fluffy, and the chicken soup had carrots, celery and just a little garlic in it: Perfect! The pastrami sandwiches were some of the best we've ever had, and we all loved the half sour pickles that came with them! We'll be back! Thanks for a memorable lunch!

Went here to grab an Italian sub to take in the train to Montreal…read more It was the perfect companion to the train supplied beer. The staff were attentive and the wait was short.

Great Italian deli Excellent Eggplant Parm sandwich…read more Large subs and hoagies Definitely will be back

I eat at Chef Ritchie's in Hudson 2x/month when I'm there on business. To find one here was such a…read moregreat surprise! We are so appreciative that he has vegan options which are hard to find in Malta. Everything tastes delicious; our faves are the vegan cheesesteak sandwich and the Tex-mex burrito. So grateful he's here. And a genuinely nice guy, too!

I've lived in Malta for almost 3 years now, after being born and raised in NYC. When I eat at Chef…read moreRichie's , it brings me back to being in high school in Brooklyn ordering food from the deli before/after school. Everything on the menu is made to order and always fresh. It's more than just a deli for me, it's nostalgic. 10/10 cleanliness. 10/10 customer service. 10/10 all across the board! I am actually greatful that this place opened up in Malta I'd eat here everyday if I could. It's the best food in this county.

A Rotterdam favorite, Tops is a great spot for breakfast on a lazy weekend. Tried and true classics…read morelike eggs and pancakes as well as more adventurous items like Benedict's and Breakfast Quesadillas. The service is attentive and the restaurant is always bright and clean

The food is usually good here. Sometimes great, sometimes borderline bad. If only rating the food…read morethis would 4-stars. The service in terms of delivery is abysmal. They get something wrong, usually in the way of forgetting something, the vast majority of the time. You just can't count on getting what you asked for. Service would be 1-Star. They also upcharge for fairly random things, like broccoli.

We had a very nice breakfast sandwich on a croissant with excellent coffee. The Deli menu seemed…read moreappealing and worth coming again to try something else.

Today is December 27th 2024 opened up today after one year of being closed due to a fire we are so…read moreglad they are open up The food is excellent service is great best honey hot chicken wings.love there Philly steak great people work there

A friend and I just had DINNER at the Colonie Diner on Central. The reason for this post is to try…read moreand drum up some business for them. Diner was owned by an elderly lady who also owned another diner and she sold both to the new owner whose name is, I think, Moose or something like that. She only ever had the diner open for breakfast. Now the new owner has it open for breakfast lunch and dinner. This is the second time I've eaten there and BOTH TIMES the meal was outstanding. Typical diner food but really really good. Can't understand why, when i went both times, the place was practically empty. Can only assume that people don't KNOW they are open for dinner, just not on Sunday nights. Please people, let's support local businesses. Lets show them some love and go have dinner there some night. I promise you will not be disappointed.

Under new ownership and you can tell. The service wasn't great and the food was just ok, some of it…read moreanyway. The server came quickly, even before we opened our menus. She came back within a minute and we weren't ready. Then we didn't see her for about ten minutes. When she did come back, she took our orders and I'm not sure we ever saw her again except up by the cashier talking. We ordered two soups and lunch, a Greek salad and chicken quesadillas. Out comes our salad and quesadillas after about ten minutes. I said we didn't get our soup yet. She wasn't our server so she had to go ask. She brought out the lukewarm Manhattan chowder. It was good but could've been hotter. It actually could've had more clams. It was mostly potato. The quesadillas were super greasy and the wrap was weird and grease soaked. It was a thicker wrap. Maybe they deep fried it, not sure, but it wasn't crispy. Grease seeping onto the plate from the wrap (photo included). I took most of it home but more than likely will throw it out. Never asked if we needed more coffee. Disappointing to say the least.