Nobody enjoys having to buy a new car - or dealing with car salesmen... but it was less painful…read morethan expected! Certainly is a one stop shop for sales, financing, repairs, etc.. Hope my car works for the next 30 years and that I never have to go back. If it doesn't I'd be open to returning! :-)`

BUYER BEWARE: Tactics at Koons Tysons Toyota If you are…read morelooking for a Toyota in Northern Virginia, please be extremely careful here. My recent experience leasing a 2026 bZ4X was deeply disappointing and, in my opinion, completely misleading. I test-drove the XLE FWD Plus model (rated for ~314 miles). But when it came time to sign, the paperwork had been switched to the base XLE FWD model (rated for only ~236 miles) to meet a monthly payment target. This crucial downgrade in specs was never verbally disclosed to me. I only realized what happened after taking the vehicle home. After a full charge, the range wouldn't go past 200 miles. When I returned to address this, the dealership refused to exchange the vehicle for the correct model. Instead, they offered cheap accessories like bug deflectors and mud flaps as "compensation" for giving me a completely different tier of car. I spoke with the Sales Relations Manager hoping for help. In my experience, the response was aggressive and dismissive. It felt like their priority was silencing my complaint rather than fixing their mistake. I am sharing this so no one else gets stuck with a vehicle that doesn't meet the specs they thought they were agreeing to. Please double-check your paperwork if you shop here!

Aria consistently delivers an exceptional customer experience and exemplifies true professionalism…read moreat Mercedes-Benz of Tysons Corner. His attention to detail, clear communication, and commitment to excellence set him apart. We intentionally choose to drive past a closer Mercedes-Benz service location because of the outstanding service provided by Aria and his team. That level of trust and consistency speaks volumes. Thank you, Aria, for your continued dedication and for representing your team and brand at such a high level.

Excellent service. Aria was courteous, professional, and took great care of all my needs. I am very…read moresatisfied. I contacted the Tysons dealership about AC issues following a repair done at the end of August 2025. They asked me to bring the vehicle in and promised to handle it. Ultimately, the dealership fixed the AC problem just as promised.

We drove about an hour from Waldorf to view a 2015 Jeep Wrangler Rubicon that we were seriously…read moreconsidering purchasing. Before making the trip, we specifically asked the sales representative whether there were any issues with the vehicle and were told there were none. We were also informed that the vehicle had recently been serviced. Upon arrival and inspection, we observed an active oil leak. At an $18,000 asking price, we expected the vehicle to be mechanically ready or at least for any known concerns to be disclosed prior to our visit. When we attempted to discuss pricing in light of the issue, we were told there would be no movement. The staff was professional, but the situation was disappointing given the time invested. Buyers should thoroughly inspect vehicles before making a purchase decision.

Avoid Koons Dealership - Deceptive Sales Practices with Leo and the Sales Manager…read moreI recently purchased a used vehicle from Koons dealership and was completely misled by the salesperson Leo and the sales manager. They specifically assured me that the car would pass Maryland state inspection despite the low tread depth on the tires, and they claimed I would easily get another 6,000-10,000 miles out of them. That turned out to be completely false. The vehicle failed inspection because of the tires, and I was forced to buy two new tires just to get it to pass. This was an unexpected and expensive surprise right after buying the car. It's clear they knew the tires were marginal at best and chose to lie to close the deal. Their priority is obviously making the sale, not being honest with customers. This kind of deceptive behavior is unacceptable. DO NOT BUY FROM THIS DEALER!

We had such a great experience at Audi Tysons Corner. My husband and I ended up driving home in two…read morecars, and the entire process was smooth, efficient, and surprisingly quick. A big thanks to the GM Sam and his team. And Arthur was awesome, very knowledgeable about the cars, patient, and genuinely helpful. He took the time to walk us through everything and made sure we felt confident and comfortable throughout the process. There was no pressure, everything felt straightforward, and a true luxury experience from start to finish. We'll definitely be back and highly recommend them to anyone looking for a great car experience.

I brought my 2022 Audi A4 to Audi Tysons Corner after multiple warning lights appeared, including a…read more"Drive System Malfunction" message and a check engine light. The vehicle was still driving normally. The dealership diagnosed fault code P016900 ("Incorrect Fuel Composition") and charged me approximately $229 for diagnostics. However, no physical fuel testing, fuel sampling, or injector testing was performed. The diagnosis was based primarily on electronic fault codes and clearing the codes. At the same visit, I was presented with a recommendation for a fuel injector service costing over $600. Later, during the consumer complaint process, the dealership stated in writing that there were no diagnostic indicators of injector failure and characterized the injector service as preventative maintenance rather than a repair tied to a confirmed defect. What concerned me most was that the dealership strongly implied poor or contaminated fuel was the issue while later admitting in writing that they do not perform fuel quality or contamination testing. Afterward: - the vehicle continued operating normally, - an independent mechanic later found no fault history, - and the vehicle passed Virginia emissions and safety inspection. I filed a complaint with Fairfax County Consumer Affairs. The county specialist handling the matter took the complaint seriously, requested additional dealership responses, and even asked the dealership to consider a refund or partial refund. The dealership declined. My concern is not that a fault code existed. Modern vehicles generate fault codes all the time. My concern is that conclusions and expensive recommendations were presented without confirmatory testing, while the actual diagnostic documentation did not demonstrate that the full Guided Fault Finding process outlined in Audi technical procedures had been completed. I encourage customers to ask detailed questions about how diagnoses are confirmed, what testing was actually performed, and whether recommended services are tied to verified defects or are simply preventative maintenance recommendations.

Nestled into the Dealer District of Tysons Corner (that's what I call it anyway - there are about…read morefour or five car dealerships right next to each other) you will find Ourisman Honda of Tysons Corner (no apostrophe in Tysons!) The staff here are friendly, and service is quick and efficient. I dropped off my car for a tire replacement, state inspections, and emissions testing around 8:30 AM and it was all done by lunchtime. The shuttle took me to and from my office. Kelvin was a friendly and helpful service advisor, and the shuttle driver was nice too. I like how on the report of services you need, they distinguish between things you urgently need and work that you should have done but isn't urgent. It's all very convenient, with availability by text, phone, and online. Very helpful for people who work during the day and can't stand by a phone waiting for a call that may not come for a while. And they're open Saturdays, with good long hours. That's very helpful too for those who work Monday-Friday. It may be more crowded on Saturdays, I can't say since I didn't go on a Saturday. The website to set up an appointment is a bit clunky as not all types of appointments are listed (they don't have tire replacement/repair, which I'd think is pretty common) but there's a box to explain in detail what your issue is, and the staff listen to you and talk to you when you arrive. As is typical of dealerships in this area, where space is at a premium and very expensive, the procedure to get in and out can be kind of tight, but it's better and more efficient than most around here so I can't really complain about that.

I had an excellent experience with Jalal at Honda of Tysons a couple of weeks ago. I had been on…read morethe hunt for a new car for a few weeks and had been to quite a few dealerships. Either they didn't have the exact car/color I wanted or their price point was too high. When I reached out to Honday of Tysons inquiring about the car I wanted that was listed online, they actually didn't have it. However, Jalal was able to get the car I wanted delivered from a dealer in Baltimore. I was able to negotiate a good price point and puck up may car the same day. Jalal was constantly in communication with me the entire time and a pleasure to work with.

Mr.Lee actually thanked me for insisting that my car be inspected for a iSight problem I was…read morehaving, even though he removed the residue on my windshield that was probably contributing to the problem; the battery was having an issue. So, they replaced it. This was the day before Thanksgiving, & they had to go across town to get me a new battery. I was traveling to visit family. I felt much safer, on my return trip!

This place jacks up the prices on parts and will try to make your warranty invalid. Was quoted for…read morea part at twice the cost of every other dealership online. Additionally, brought in my car for a COVERED WARRANTY REPAIR and was told that my warranty was invalid bc of a 3rd party part that was installed. They declared this without proof and without running a single test. When I told them that this was against the law, they then fixed my car under warranty.

I walked in with two bum keys. I was thinking that it was going to cost me an hour leg and I would…read morehave to wait for days or hours. Sam kang and one of the other reps whose name I didn't get unfortunately who was very nice. Took my keys and gave them back to me in less than 15 minutes! And they both work I cannot believe it. Thank you so much stohlman Volkswagen!

I am pleased to share my experience. I worked with Mujeeb (Charlie Sheen doppelganger). He was…read morecourteous, patient and very respectful. He shared some wonderful knowledge about my new purchase. I felt like he heard me and knew my needs and limitations. I highly recommended Mujeeb at Stohlmans VW. The entire team, from receptionists to finance guys were all wonderful. Thanks Mujeeb for making this a positive experience and outcome. And to Nasir, Larry and Harry... Many thanks for your kind help.

First, arriving at the dealership we encountered a salesman who had absolutely no idea what he was…read moretalking about. So bad he told us to "google" for basic information he should know about. After that encounter my husband and I decided to leave. But, before leaving, we saw one more vehicle we were interested in and got put with another salesman who happened to be great. So, if you really want a car at this dealership, ask to speak with one of their top salesperson or someone who knows what they're talking about for a good experience.

I did recently purchase a Hyundai from Koons but they didn't get my GMC purchase. They didn't make…read moreme an offer I felt was reasonable. I get it. No complaints.

Went to look at a car was ready to buy and never have I been so unwelcome somewhere. When I first…read morecame in it seemed as if the person inside was surprised to have someone coming in. Car i came specifically for was just under a car cover and was told they couldn't remove the cover and i would have to return another day. Just seems sketchy looking at another Lamborghini in Chantilly too bad it's not the spec they have as i liked it more.

My experience at FC Auto was exceptional from start to finish. Upon arrival, I was welcomed with…read moreprofessionalism, courtesy, and genuine care, which is increasingly rare in today's fast-paced world. The FC Auto team, particularly Bonnie E., truly stood out. Bonnie was fantastic to work with during the purchase of my 2021 Grand Cherokee Altitude, going above and beyond to ensure my vehicle was serviced promptly and thoroughly. The work was completed to an excellent standard, and the entire sales experience was stress-free, restoring my confidence in the industry. It was truly a 5-star experience! Mike C.