I would like to update this review of mine as I feel that it is necessary now-
I was asked to leave this review up as evidence against an ongoing investigation into this establishment that is no longer active due to the deputy retiring (at least that's what I heard last.)
So now I feel the duty to the public and the fury as a pet lover to post my story regarding Lucki Dogs Pet Resort.
Several years back, I boarded all three of my dogs here regularly. I usually dealt with Maggie who was very kind to me albeit her own poor hygiene and some unconventional routines at the pet resort (hey- it's Spicewood, that's what I loved about it out there.)
I later moved into the city but still occasionally boarded them there when everywhere else was booked. Three years ago, I had picked up my two little ones pictured in the photo here with me. The dachshund, Ruby, was acting funny. I noticed she had a burr in her paw and pulled it out before we left the parking lot and chalked it up to that. She kept acting funny for the next day or so though. It seemed liked she had indigestion or something, maybe a little asthma (she occasionally had little bouts).
However, her condition kept worsening over the course of the next 48 hours. She became trembly and seemed to have a hard time breathing. When I looked up symptoms online, they all said she needed to be seen immediately. I took her to the emergency vet that second (it was 10 pm so my regular vet wasn't open.) Upon being received there, I was told that she was in cardiac arrest with a pulmonary embolism and MIGHT DIE ANY MINUTE.
I thought they had the wrong dog- Ruby was only 11, supposed to live much longer, and was healthy up until this point in her life. A lively, sweet, loud little creature that showed zero signs of illness.
I was still under the impression that she had maybe gotten a rawhide lodged in her throat that needed to be moved or something. I actually told the doctors that they had the wrong number I was in such disbelief. They had us come in and say our goodbyes (COVID times). I could not process what was happening. They said they would try to save her but that it did not look good. They were going to keep her overnight and let us know how she was doing in the morning.
She passed away within the hour.
My grief is still not fully gone and it's been three years. I miss her every day.
I had always wondered that maybe something had happened at Lucki Dogs that caused this, but thought I just wanted something or somewhere to blame and didn't look into anything, because how would I ever know? My guess was maybe she got into rat poison (it always smelled like pesticide/mothballs there) which induced her heart and breathing issues, but it was just a suspicion within my mama heart
But then.... I saw Indie's story on the news one day and the details came out about how everything went down.... I started shaking. What had always been a hunch of mine, no longer seemed like a coincidence after all of this came to light?!?!
I still do not know for sure and never will, so I cannot say anything for certain for my sweet Ruby.
But the bottom line is this : One of my dogs died within 48 hours of leaving this establishment. Although I loved the resort at a point in time, my trust and many others' have been broken by them since then.
I will not take this review down so I still have the proof that I was a client there and so were my beloved babies who are no longer with me.
I am so very sorry for what happened to poor Indie and anyone else who has sufferers at the neglect, abuse, or active malice from this extremely unfortunate situation. I am also very sorry for holding my silence for so long. I hope that my truth will release me read more