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    12 years ago

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    Michaels

    Michaels

    (6 reviews)

    $

    My husband was racially profiled at this Michael's ,we needed assistance in finding a certain yarn…read more.I saw the yarn section was low but it was a lot of yarn in the overhead bins, so i kindly walked to the front of the store asked for assistance,the sales associate was very rude when i approached her for help.she walked passed me after asking " what do you want" and then when getting to the yarn section she asked me which bin I thought the yarn was in as if I would have a clue since I don't work at this establishment , I picked a random bin and hoped the yarn color I thought I found would be the one I needed, she said with a huff "that color was way off" she proceeded to get off the ladder and said she don't have it in stock and did not want to check any bins to further assist me then walked off. Most Michael's associates are very friendly but not this woman. I told my husband what happened so he wanted to help me and proceeded to check 2 other overhead bins of yarn for me because he knew how bad I needed it. After checking two over head bins I asked him to get for down, but he wanted to make sure the bins was secure ,his exact words was " I wouldn't want a baby to come in this aisle and this fall in his/her head the same woman associate back came and yelling at us as if we was children even though my husband was already off the ladder and said she didn't care what we had to say,she followed us to the front of the store while still yelling at us screamed and said demanded we should leave, i continued to do my self check out and still purchased my items . Shortly after leaving the store the called the cops called and we was told me can not come back to this store which is unfair since it's the only craft store in the town ,this is unacceptable!!! I been shopping at this Michael's for over 5 years and now because an associate was having a bad day i can no longer shop there. And yes I made a complaint, the response was a20$ gift card that was never even emailed to me. I care less about the gift card and more about the mistreatment I received.i make crochet items, baked goods and jewelry , and this is no way to treat a loyal customer .

    One of my top favorite craft stores you can find almost every craft item that you are looking for…read more The employees working here are always nice and friendly always willing to help you with your questions and to show you were you can find the item that you are looking for, framing department is always a pleasure. If you don't feel like going in their is always online ordering where you can pick what you want and the employees shop your products put them in bags and have them ready for you if you want to come in and pick it up or do curbside. After your transaction on the register you get a coupon also for your next trip, but make sure you use it before it expires though.

    Connecticut Flower Shop - Mothers Day double orchid plant

    Connecticut Flower Shop

    (17 reviews)

    Twice my husband bought me flowers from CT Flower Shop and both times the flowers were nearly dead…read morewithin 24 hours. The first time I didn't say anything because I didn't want my husband to feel bad. This time, for Mother's Day, when the flowers were a wilted mess within 24 hours I decided to write to the shop and send photos to give them an opportunity to make it right with a refund or replacement, particularly since my husband spent over $180 to have this arrangement delivered. (By the way, the arrangement is appallingly overpriced at $144 and my husband prepaid a hefty delivery fee and an additional very large tip of $20). Although she has promised to send another arrangement today to replace it, she had the audacity to say next time I should follow the instructions and give it water because she claimed there was no water in that vase when in fact it was 3/4 full of water still. The photos provided in my email were close-ups of the wilted flowers and didn't show the vase. I couldn't believe how insulting her response was, trying to deflect blame on the customer. I sent her a response with an additional photo of the full vase of water.... did she think a bouquet of flowers was going to drink nearly half-gallon of water in 12 hours since delivery????? We regularly give businesses second chances, often more, but when a business blames the customer without evidence/justification that's a deal breaker for me. I told my husband just now that he should never use that florist again. I'd rather have no flowers than get poor quality, overpriced flowers from a place that would insult customers like this. Follow up -- in a subsequent email response to me when I had told her that I didn't appreciate her insulting comment, she accused me of refilling the vase after the fact and claimed that my original photo proves it, and refers to me as "triggered". I've added a photo of this communication. And, the first two photos I had attached to this review are what I had sent her (not the one focused on the vase which I sent her after she insulted me). I'm adding to this review a duplicate of the one photo I had sent her and I've added a notation pointing to the water line in that photo - the photo she's claiming shows there's no water. Can you imagine an arrangement drinking over half a gallon of water within like 18 hours LOL. Her behavior in this situation is appalling. 5/13 @ 12:37pm ET: Adding my response to the florist's comment below: She has been repeatedly rude. After making crazy accusations and calling me triggered in email, I told her to not bother sending a new arrangement and instead to send my husband a refund. She was given the opportunity to make it right with my outreach and she chose to be incredibly rude and insulting and direct blame at me rather than just graciously taking accountability like a professional would. After her repeated insults I decided I prefer to not have her come to my house at this point. I've never had to write a bad florist review in all the years my wonderful husband has had flowers sent to me at least 3x/year...till this terrible encounter with this rude woman.

    Everything is expensive these days but it was worth the smile and joy that it brought to a good…read morefriend.

    Lucky Duck Press - stationery - Updated June 2026

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