Came here today on whim knowing my oil change was way overdue!…read more I am so glad I came here today! I was immediately greeted by the Service writer, Zach who gave us cold water and sweet drink and candy to my daughter! Talk about service. I told Zach, exactly what I needed & I told him I had a coupon and he went out of his way and showed me another coupon that gave me a little further discount! So that is a win when it comes to customer service. They immediately went to change the oil in my car with efficiency! The manager, Travis did try to upsell me an air-filter for around $30 which I said "no thank you" to. I told him I could purchase and install that at a nearby store. They did not try to pressure me to buy, which I appreciate. I got the DuraMax full synthetic 0W20 oil which typically cost$99.00, with the usual $4.00 service charge, taxes, my discount coupon, plus a $3 donation to help kids! I ended up paying $90.15 We stayed in the car the whole time! Zach, Travis, Shaq & Brandon we're all friendly and efficient. I can tell in a competitive market... Fair pricing and over-the-top customer service is what wins! I could tell these guys were trying hard! From my first experience here, it was a win! I was in and out around 15 minutes! I hope to comeback again!

I literally just came back from my oil change it take five on Timberlake Road and my bill came to…read more$294 and that was with a discount and with a 10% off!!!!!! First of all I was in my car for 30 minutes not 10 minutes. And I had to change my air filter and my cabin filter which was grossly overpriced because I found these exact filters. Use the part numbers and found them at Walmart for way cheaper. Also they use Duramax synthetic oil 4 quarts and it came to $94. I found this oil on Walmart and for 4 quarts. It would have only cost me $48. Then there was a shop service charge of $7.99. I don't know what that was. I guess that's their labor then they told me that I had to have my coolant change which was $139. And I think the guy who serviced me felt so bad that my bill came over $319 that he told me my next visit would be 50% off, which is nice but I don't think I will be going back there. I will be buying my own filters and oil going forward!

Amazing service and friendly staff. The staff offers a discount to First Responders and Health…read moreCare Professionals

The oil cap was left off my engine after the vehicle was serviced at the Valvoline Instant Oil…read moreChange on Timberlake Road in Lynchburg VA. Oil was lost over time and resulted in damage to my engine that was found and documented by my mechanic. My mechanic wrote up his report and indicated an engine replacement is needed due to the damage that was caused. I filed a claim with Valvoline Instant Oil change customer service and instead of sending a third party insurance adjuster they sent the manager of the Timberlake Road site, Ashley Jackman, who met with my mechanic and denied the claim in its entirety. When I went to the Timberlake Road site to get her write up and substantiation for the claim denial, Ashley Jackman, was very dismissive and stated that I can get her get her documentation from their customer service department and gave me the number to call on a document she gave me for valvoline. I immediately stepped out of the shop and called the number she gave me and spoke with the claim agent who said he needed to get authorization from Ashley Jackman. I was placed on hold while he called Ashley Jackman. When he came back on the line, he said they would not be giving me any documentation of the claim denial. This would be needed by my insurance. It is highly unethical and unusual for a company to send the manager of the site who was responsible for creating the reason for the claim to adjudicate a claim and not a third party independent insurance appraiser who does not have conflict of interest. When I called and asked the agent about escalation and need for documentation I was simply told they denied the claim and offered nothing else. Now I have a 2023 Ford F150 King Ranch with a damaged engine and I am in a rental that I am having to pay for as well. I ahev reached out to the Better Business Bureau and filed a complaint with them and will be hiring an attorney to take this to court if we cannot come to a mutual agreement to resolve. This was a massive mistake on their part and the way they handle errors is very unethical and shady and will be costing me in excess of 5000-6000 dollars. What a horrible experience and right here on the holidays to be hit with such a financial blow. I have no idea how someone with the attitude of Ashley Jackman could be in any type of management position and deal with the public. During phone calls, prior to claim denial, Ashley would ask me questions and would talk over me when I was answering.

Doesn't even deserve a review. I get there at 7:30. They open at 8. I'm 3rd in line. Came for oil…read morechange and inspection. After several people that came in way after me had come and gone, I asked if my car was ok, at 9:00. She said I was next in line. At 10:53 my car was completed. Absolutely, ridiculous! They will never have my business again! First come, first served? I think not!

They damaged my camera by bending the prong wire off, they made me wait 3 hours for a state…read moreinspection, they also told me they don't do inspections on the weekend which no body informed me before coming there, and they also tried to get me to buy one tire for 140 dollars which they're suppose to be cheap. I'm never going back there again.

Tires and auto repairs…read more What a pleasant bunch of people working here. Had the need to get some tires since I was riding on baldies and after finding Larry's online, I popped in to see what I could get for my ride. We arrived at a set of tires that would work for my car and we proceeded to get them all installed: balanced, mounted and I even had them do my alignment as it was off. While the guys in the shop were busy working, I spent a nice half hour chatting with Larry. Clean waiting room and fresh popcorn to munch while killing some time plus great prices, great service and super friendly folks - what more could you possibly ask for? Definitely will be back.

Was having trouble with a rear tire. When I stopped and asked if they could take a look at it I was…read moretold that it would cost $150 to diagnose the issue with the tire. Been dealing with Larry since he worked at Kire Tires over 30 years ago. I never in my life would think he would conduct business like this. Please be very careful dealing with Larry's Tire and Auto Repair.

11/24- We are new to Virginia and needed an inspection done on our vehicle, walked in and was…read moregreeted with a smile, the lovely woman set my appointment for the next morning. Arrived a few minutes early, they took my car back on time and it was done quickly. The inspector even put my new tags on for me which was super helpful to me. 7/25- Third visit to this shop and another successful visit. I get this is a corporate brand company but when you walk in you feel like you are more in a small mom and pop shop. All the same smiling faces. This is an honest and fair shop that isn't looking just to make a dollar. Their interactions show they really care for their customers and keeping their cars safe. We will definitely be back for any service needs we have!

Great people and super friendly! They're not money hungry. Also, I asked them to check my sunvisor…read moreand they told me it's broken. I just bought a replacement and they happily installed it for me for free. Highly recommended!

Quality work and always professional, this is like my third review on different platforms. The shop…read moreis probably the best in town and I've been to alot of the top shops and dealerships over the yrs.

I reached out for a quote on installing pre-purchased tires and rotating others. They got me in…read morequickly and did good work, ahead of schedule for a good price.

I wouldn't take my car anywhere else! From oil changes to new tires, they provide fast, friendly,…read moreand reliable service!

I know for a FACT that these guys are liars and crooks. I went in for a state inspection and tire…read morerotation and wanted a TPMS (tire pressure monitor sensor) replaced. 600 miles away and the TPMS warning comes on the dashboard again. I go to a nearby garage, get it looked at, and find out that Good Year never put the TPMS in the tire but they did charge me for one! Maybe on larger repairs they give a square deal but beware, on the smaller ticket items, they are looking to upcharge in whatever way they can. DO NOT TRUST THESE GUYS!

My son needed brakes badly. They were so nice and worked us in to their busy schedule. They were…read moreaccommodating, friendly and honest. They did an excellent job and treated us like we were family. The price was fair and they did a thorough job. We will use them for all future automotive work. They did the work as promised and reached out to us when they ran into an issue. Couldn't ask for a better service experience.

Trustworthy, honest, helpful, answered all my questions and willing to explain things to me, fairly…read morepriced. What more can I say? Timbrook will now be my go-to for the rest of my Lynchburg life! As a female who doesn't know cars, I'm always afraid of who might try to rip me off. No worries here. Female-owned and genuine care for the customers, as well as patient and helpful mechanics. Can recommend!!

Great service, knowledgeable techs. Guys who have a great amount of integrity. Went in there…read morethinking I needed all 6 tires replaced (work truck dually) they could have easily sold me the back ones I didn't need yet. Left with the front two replaced and still 20-30k miles of usage on the back. Highly recommend.

was charged for a 4 tire alignment in which the back didn't need anyways. went in for front end…read morealignment was told needed a 4 tire alignment and charge $88. was told by mechanic that he could do the front end alignment Bc of a part being damaged but did do the back (which didn't need it). so instead of telling me they couldn't do the 4 tire alignment but charged me anyway. I went to the manager Brian Adamczak asked for a refund and he told me to bring my car back on Thursday for him to lift it and see if the back tires was aligned. Again I need the front end alignment done but told it would need a 4 tire alignment in which the mechanic admitted that he (Jacob) only did the back couldn't do the front to Brian and Brian still wouldn't even give a refund without me returning the car to him for him to lift it to check back tires (again needed the front tires aligned) not the bac. the car shakes and bangs and drives worse then when taking into that shop. Was told by Brian that they would redo it but yet still only says the back tires and not the fron. why would I trust this shop to do anything to my car after they failed the first time to do a front end alignment. Most shops only do a 4 tire alignment so if this shop couldn't do that I should've been told that and not charged for a half job that was supposedly performed.

Everything went ok The staff was very efficient and very…read morenice .I would recommend this business to any one that needed work on their car or truck

We've been bringing our cars to Harris Tire for years, and they've never let us down. Their team is…read morehonest, knowledgeable, and always takes care of us. It's rare to find a shop you can truly trust, but Harris Tire has earned our loyalty time and time again.