The best local shopping in Douglasville! I shop each week for fresh fruit and vegetables. My family…read moreuses the handmade goat milk soap and eat at the cafe often. I enjoy this place tremendously!

It was my second time coming to this establishment. Service is great and the rolled ice cream is…read morethe best thing ever. I had the butter pecan ice cream with caramel. It is so light and fluffy but also so tasty. I really enjoy coming here and definitely plan to return over and over again.

Yogli Mogli is located in the plaza with LA Fitness, next to the Mexican Restaurant. They offer $5…read morefill up cups all day on Thursdays and that is a great time to grab all the toppings without worrying about the weight. They have fresh fruit, candy, sprinkles, waffle cones, chocolate chips and an array of other options. The cashier, Lisa was so friendly and helpful during our visit. I keep it simple and stick with vanilla/original but love to add fresh strawberries and waffle cones. My son likes to load up on gummy worms and sprinkles. Overall, it is a good option if you're in the area, but it can get pricey on days where the weight determines the price of the ticket.

Yogurt was ok. Toppings bar was a mess and unappetizing. Over $10 for a half filled cup. That's too…read moremuch money for just ok. I'll take a pass on coming back.

This is the first time I have been to a cold stone and I will be going back! Being that they have…read morean assortment of flavors that typical ice cream shops don't have, I was undecided on which flavor to get but the young ladies let me try a couple. I decided on sweet cream, ordered my families ice cream and got up to the register with my groupons on my phone. That is where everything went sour (so I thought). My groupon literally disappeared eventhough I had email confirmation of purchase and another email with a button to "redeem now " Nothing worked. The young ladies were so helpful not only trying to help with looking at my groupons but finally (after just asking to pay to avoid holding up the line) she offered to just let me go on the honor system and I call groupon(30min wait) then redeem at home. That was so nice so the second groupon called me back I was sure to not only get the issue resolved but have them redeem the vouchers immediately. The ice cream was good and the experience was cool too. They put it on a marble slab and mix the ingredients together which I thought was mighty cool.

Not impressed. First time at this location .. second experience with the brand…read more Went in got Oreo overload : Sweet Cream Ice Cream with Chocolate Chips, double the OREO® Cookies and Fudge. Looked ok. I got it to go with a waffle bowl. My cousin got 2 ice creams as well. We were 3 miles away from the house. Although it was hot outside.. my ice cream should not have melted to the point where I could have poured it in a cup and drank it like a milkshake. We attempted to put my cousin's ice cream in the freezer the lid just slid off Ice cream oozing out the cup.. one big melted mess. NEVER WILL I SPEND MY MONEY HERE. Service was ok.. I think the girl that served me was new and didn't understand that I wanted my ice cream in a waffle bowl. So when I was handed the cup I stated I wanted a regular waffle bowl, not the ones that were dipped. But another worker, apologized and gave me the waffle bowl. The waffle bowl, I poured my ice cream in when I got home, mind you half of the small cup I had to pour out bc it was so messy and melted. That was horrible.. I don't partake in " going to get ice cream" often but I would hope that if I drive 3 miles it should at least hold up. Do Better. Not a Fan. Will not Return. That's for me. Go experience for yourself.

What's not to love about ice cream? This is your typical Bruster's ice cream spot - little window…read morewith a nice little patio where you can enjoy your treat. Service was friendly. Gave great recommendations. Check them out if you're in the area

I am writing to formally express my disappointment regarding the level of customer service my…read morefamily experienced today at the Douglasville location during Bruster's Customer Appreciation Free Ice Cream Day promotion. The advertisement stated that there were two ways to receive a free scoop of ice cream: wear pajamas or donate a pair of pajamas. My children were very excited about the opportunity, so despite the heavy rain, we made the trip to the Douglasville location dressed in our pajamas to participate in the promotion. When we arrived, I was surprised to see that there was no line. However, when we approached the service window and mentioned the promotion, the employee informed me that I needed to be a loyalty member to qualify. This requirement was not mentioned anywhere on the promotional flyer. The young employee appeared uncomfortable delivering this message and mentioned that I could speak with the manager if I had questions. Before requesting to speak with the manager, I reviewed both the promotional flyer and the website again to ensure I had not overlooked any details. Neither source mentioned that loyalty membership was required. When the manager came to the window, I politely inquired about the promotion and the requirements. Unfortunately, she was dismissive and simply stated that I did not qualify. When I asked how to become a loyalty member, she did not provide any guidance and closed the service window while I was still standing there. At that point, my children and I were left standing outside in the pouring rain, confused and disappointed. I returned to my car and called another Bruster's location, where an employee confirmed that the promotion was available at all locations and explained what was needed to participate. I then downloaded the Bruster's app and registered for the loyalty program immediately. I even registered the other members of my family as well. Once the rain slowed down, we returned to the service window. The employee turned to assist us, but I observed the manager instruct her not to serve us. We were left standing at the window for approximately five minutes before the manager finally returned. I informed her that we had registered as loyalty members (although it was not a requirement) and would like to participate in the promotion. Despite this, she continued to challenge our eligibility, stating that our phone number would not appear in the system. I showed her my phone screen, which clearly indicated that I was registered as a "Loyalty Tier Member" and that a $3 reward was available on the account. After more than ten minutes of unnecessary back-and-forth, the manager reluctantly agreed to provide the ice cream. However, the interaction continued with additional questioning, including whether we were actually wearing pajamas. The overall experience was extremely disappointing and reflected a very poor level of customer service. As first-time customers, this interaction was both frustrating and disheartening. What should have been a simple and enjoyable experience for my children turned into a stressful and embarrassing situation. Promotions such as this are intended to build goodwill within the community and introduce new customers to your brand. Unfortunately, the manner in which we were treated had the opposite effect. A simple scoop of ice cream could have created a positive and lasting impression, but instead left my family feeling unwelcome and poorly treated. I hope this feedback will be taken seriously and used as an opportunity to address how situations like this are handled in the future.

Little disappointed to go back and now it's nothing but Hershey ice cream being sold. This place…read morewas a standout because it was all homemade. While the ice cream was good and the service was good, I don't plan to come back as I can get Hershey ice cream a lot closer to home. Uodate: owner responded. Based on this, I would suggest patience (me included). They are searching for a new producer as old ice cream producer went out of business. They've earned my trust over the years.

We haven't been here in years. I think they've switched owners and now the ice cream is better than…read moreI remember. Delicious! We went in with 11 orders and all the flavors were really good.

Best Snickerdoodles in town! Delicious fresh baked treats! The Snickerdoodles and Ginger Snaps are…read moreunbelievable. Super warm staff and quick service. 5 stars!

Local fruit and produce and healthy options both frozen, pre made and hot. They have a great pound…read morecake and cheese cake assortment. They also sell Nick nacks such as furniture and gifts.

definitely will be returning! sweet & kind staff, made everything fresh & pretty. the store is a…read moregood size, very bright & vibrant. menu's easy to read, so many things to choose from. prices are reasonable. topping were generous & everything tasted delicious!!

My family & I are regular customers, and today we even brought my dad along to try this place out…read more Unfortunately, this visit was extremely disappointing due to the poor customer service and overall experience. We ordered four ice creams, one large esquite, and one small esquite. The small esquite had an overwhelming amount of mayo--so much that it was completely inedible. My daughter was really looking forward to it and ended up very disappointed when she couldn't eat it. I approached one of the employees to explain the issue and asked if they could assist us with a refund. She immediately said no and instead offered to add water or cheese to fix it. I agreed to let her try if she believed it would help. However, she then brought over another coworker who seemed unsure of how to handle the situation. They went back and forth, and eventually the employee who originally prepared the esquite told me there were no refunds and no real solution. What was most frustrating was their reasoning because my daughter had taken a bite, they refused to provide a refund. That policy makes little sense--how else is a customer supposed to realize there's an issue with the food unless they try it? It was clear the staff is not properly trained to handle customer concerns, especially when it comes to food quality. The lack of accountability and unwillingness to resolve the issue left a very negative impression. Sadly, because of this experience, we will not be returning.

Yuuum! This was my second visit. Per usual the customer service was great and even the customers…read moreall felt like a family. I guess that's the joy of ice cream bringing people together. The first time I went I got a cookies and cream come, and it was really good ice cream. This time I was craving a milkshake and had every intention of getting the lemon pound cake flavor from seeing someone else post about it online but ended up getting the coffee almond fudge. It was really good and the bottom is an almondy treat. I have issues with milk at times with my stomach but didn't with this one and devoured it. Can't wait to go back to try that lemon pound cake and that orange vanilla twist sherbert ice cream.

It was so good it was not to watery and not to sweet it was just perfect there service was good I…read morehad an amazing time

On a hot summer day this place is a delight. I have passed this place so many times on my way to my…read morefamily member's home and just never stopped to check it out. I finally hit them up because this particular night was blazing hot. They have all kind of flavors. They actually shaved ice that they add flavors to. It was good for the time it lasted. This place has to be a neighborhood favorite because I've never not seen them with a line. That means whatever they have must be good. Didn't disappoint.

This is for the New Jolie's on Stonewall Tell Rd ...Great! Very nice staff. Ice cream was very…read moregood! I highly recommend the Lemon Ice, Yum . Local business to Cliftondale neighborhood. Glad you are HERE!

This ice cream shop is a hidden gem! The flavors are divine, and the staff is super friendly. A…read moremust-visit for any sweets lover! They've got everything from rolled ice cream to cakes!