They were out of the size I needed so the jr staffer helped me find it in another store. Then the…read moremanager, who was exceptionally rude, told her not to help me and I ended up out of luck. This is the total opposite of how most stores and companies operate in general. The management at this store specifically is absolutely dreadful and this is not the experience I've generally had at other versions of their store. Avoid.

The J Crew location on Southport is quite a disappointment to me as a very long time customer of…read morethis brand. When I walked in the store, it's like the atmosphere immediately shifted. I consider myself a fairly tall, well dressed, courteous, female adult. However, the usual greeting that I have received at other stores was totally absent at the J Crew Southport location. In fact, the cashier seemed to take it personally that I requested a paper receipt and proceeded to dangle it mid-air as if she was afraid that our fingers might touch. What poor customer service here. The employees who were there today could use a lot more customer service & diversity training. I'm sure that J Crew would not want to be represented in this way.

What a great store. They have free parking and it's an indoor garage. They have free filtered…read morewater. They have a second floor and a first floor that is vast and has everything you need for outdoor outdoors or indoor sports and hiking and camping. They also have a co-op mentality where you can own a piece of the store. They also are able to have things on sale and clearance because they also buy back used items and you get it for more than half the price off. I love the store because it's also right on a waterfront where you have a walk and you have artistic chairs and lots of geese and people come fishing. It's a wonderful location. And the staff are really nice and friendly.

I went in to have a flat fixed on my bike. I watched the mechanic unmount the tire and inspect…read moreevery inch of the tire, inside and out. He then inspected every inch of the rim. My service was fast and very thorough. Prices here are very competitive and well worth it for expert service. The employees I spoke to on the phone and in person were very helpful, friendly and seemed happy doing their jobs.

I tried to return a pair of shoes that I purchased on 3/11/2024. When I tried to return them to…read morethe Lakeview store, (Chicago) Courtney the store manager, did not want to help me out. She and the other male employee who has black curly hair refused to help me out and dismissed me. Courtney said, "We cannot help you out. You cannot exchange the shoes. Sorry" in a VERY RUDE manner. Just to let you know that I did not have a good experience with your employees. This made me feel very uncomfortable dealing with the DSW employees at the Lakeview store. Especially when there were other customers waiting in line. I felt very embarrassed. This happened on 5:35 pm Sunday, 7/14/2024. Joseph searched on the DSW website, it says that "DSW accepts returns after 90 days with a receipt of shipping invoice for a merchandise credit. This applies regardless of the original payment method." I have been a DSW customer for some time. I love the store, the products that DSW sells. However, this experience shows a stark and severe contrast to my previous experiences. As a loyal customer of DSW, this surprised me. It really did.

Check the shoe tags for the correct width! I tried on an 8.5 Nike running shoe and told the sales…read moreassociate I'd take it. For security purposes, they keep the right shoe in the back. I was given an 8.5 wide. I didn't use it often, but when I did, my ankle was bothering me. By the time I realized they had given me the wrong width for one of the shoes, 60 days had already passed. I called the store, and the supervisor said, "Bring it in, and we'll make it right." When I got there, someone else said there was nothing that could be done. So, I'm out $90, plus I wasted my time going there. Check the tags to make sure you're getting the correct width!!

The reviews were accurate. Staff were friendly and helpful but limited selection; No children's…read moresizes.

Phillip was super helpful in assisting me with my shoe purchase. Super nice and easy going. Ended…read moreup walking out of the store fairly quickly with the shoes I needed. Great customer service and happy to have this store not too far away from me.

This is a good sized store right in a residential neighborhood. There is a large selection of…read morewomen, kids and men clothes. There is usually a sale or discount of some type and especially in the app. The service is fast and pleasant. I can usually find something stylish and within my budget here.

Generally a very clean store and you can typically find most sizes. The workers here on Friday…read moreafternoon were so nice, friendly, and chatty! There was a review below that said to make sure to watch the screen as your items are scanned and I agree. Make sure you double check what is getting ringed up because I've seen an error happen to me in the past. Overall the prices seem to reflect what it is online.

With the closure of the Oak Street Athleta location (RIP) this location has now become my go-to…read more It's been a minute since I've stopped in, but was in earlier this month for some post-birthday retail damage (I had gift cards :)). It seems like the store has been spruced up (lighter, brighter interior) since my last time coming here. Connie helped me with sizes/fit questions and am glad that she has landed here as she used to work at the Oak Street location. I will be back for sure!

Don't say that we get a 20% off coupon as runners in the Espirit de She if we don't- that's not…read morecool. 20% off coupon to shop means 20% off amiright? Not just on full price items. Scam... Anyone who justifiably spends $90 on a pair of capris that you will sweat out in is an idiot in my book--- there's much better websites out there to buy cute workout gear that's at a reasonable price. Would have bought a couple of things I found on the "sale" rack, still incredibly overpriced. Not impressed with this store, seems like a replica of the lulu brand. Won't be back.

This was a cute little shop in Bucktown. I stopped in as I was leaving another business down the…read morestreet. The proprietor was really friendly and welcoming, even as she was very busy (she was the only one in the shop and there were a few customers that came in during the short time I was here). There are three sections to the store and I thought it was just the front, so make sure to head back. She has lots of shoes but she also sells some other accessories too, like jewelry and gloves. It's unfortunate for me that my feet are huge, so it's very rare that I find shoes in a store like this that would actually fit me. However, she does carry a line (at least sometimes!) that sells shoes in sizes 11-13. They even had a few baby shoes and a handful of baby onesies. Given the location, there's no parking except for the street.

Cute shop in Roscoe Village that has great and friendly service. They have good deals when they…read morehave sales and a pretty good range of prices. I've been in here two times (both during sales....) and have had wonderful help even though I was looking at sale items. This is great, because I've been in shops before where the staff ignores you if you even approach the sale rack! During their last sale, folks were lining up to try on shoes and it got very hectic - but people were still really friendly and brought out extra sizes, shoes, etc.

The staff was unbelievably rude and unhelpful. Even with clothes in hand no one helped me. I'll…read morereturn all and buy online

Staff takes COVID precautions seriously! Very friendly and welcoming. Slightly small inventory but…read morea nice location