Absolutely wonderful store! We came in with our small children and the staff was incredibly helpful, taking the time to help the kiddos pick out patches for the very cool hat bar customization experience. 10/10 would recommend, we all had a blast having our hats made. My youngest left his lovey at the store and the Asst. Manager was so accommodating, letting us know that she would ship it to us immediately. Truly above and beyond, not enough positive words to describe this store, management & staff! read more

I'm so obsessed with this place wow. The prices are same as any other boutique, but they have soo many cute options. I can't wait for a friend to visit from out of town so I can take them here for some custom hats and other adorable Chicago apparel. Even the fabric bag they use to bag up your items is so cute that I wear it around everywhere now when running errands. Will definitely return. Was I sure based on so many reviews about rude staff, but those people definitely weren't there this day if at all anymore. Staff was really kind and attentive towards me and kindly looked in the back rooms when I inquired if they had more sizes-- and when they did not they offered to order them for me in my size. Great service. read more

Prior to my trip to the chi, I had to do some more research on the cool or cutesy things to do while there. Alice & Wonder came up in so many reels on IG and tik tok so of course I had to see what the hype was about for myself! This location was cute, the staff were super helpful, sweet and provided us with an overview of the custom hat making process. It was quick and easy and I appreciated how the store associate gave me pointers on what details to record. The overall store was full of Chicago souvenirs but the cute kind! The value of the custom hat was under $80 and depends on how many patches you desire to add! read more

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I love that they have an iron on patch bar! We were able to customize a hat for my husband to wear during football season. It's the perfect stop for Chicago merch or souvenirs. We were visiting from out of town and were able to grab bandanas, cards and hats all Chicago themed. read more

Alice & Wonder - Patches - Women's Clothing Near Me - Chicago, Illinois

Such cute clothes!!! I have a challenging time finding clothes for petite women that are waist up heavier. I went on a spree here! The clothes are good quality too and the prices are reasonable. So thankful! Morgan was sooo nice and helpful at check out as well! So happy I found this place! read more

We came here for the custom hats and i didnt do much more research into the store, but it is so cute. I love the variety of sweaters and jeans, and the l quality did not disappoint. It is a little pricey but worth it in my opinion! the staff was very personable and approachable. read more

Alice & Wonder - custom hats - Women's Clothing Near Me - Chicago, Illinois

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We were so excited and happy to finally check out Alice and Wonder! They have a beautiful selection of women's clothing and awesome accessories including so many well made chicago memorabilia. One of the coolest aspects was the ability to customize a chicago hat with additional iron on patches! My sister commented on how fun of an activity that would be with kids or guests visiting. All in all, we both agree their entire shop and collection is so thoughtfully curated. On this occasion, we were purchasing items for the Mini wonder collection. We love how they are coordinated with the adult collection and could see it being cute for mommy and me photo shoots. The best part of our experience was Val! She helped us so much to pick out items and was so kind to make sure the items were ready to be given as gifts. Purely based on meeting her, we knew the drive up to this location would be totally worth it in the future! Highly recommend checking out this wonderful store. read more

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Had to come by to get my Chicago hat designed! The store itself is very nice with clothing items for purchase. There are plenty of different hats and patches to choose from - pick what you like. The customer service was good and there wasn't a wait for the hats. Overall, it's a great spot to visit and patch design a Chicago hat! read more

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A girlfriend and I came here to grab their Chicago hats being major Chicago girlies. It was my first time here - it's very small and hard to get around especially when busy which it was. I would like to come back to actually shop around but I may check out their other location to see if size is bigger. Nonetheless my experience in here was good - the girl that did my hat was really nice and attentive. She seemed interested and like she cared to make sure we made the hat we wanted which I really appreciated. The hat was $32 itself and $6 for every patch you add. My cashier was also sweet and complimented my dress and nails. I love the hat - it's so cute! Nice experience overall. read more

Cute store, so fun to browse in! I was so excited to purchase a "Chicago" sweater from here, but am disappointed how it began to pill very quickly. I have only worn it a handful of times and washed it once as directed on the tag (and air dried it) and it still looks like this. Cute stuff, but not sure it's quality or worth the price. read more

Alice & Wonder - Women's Clothing Near Me - Chicago, Illinois

Unique idea for sports hats. Select and customize your own Chicago cap which is fun. If you decide to you want or need more patches you can bring the cap and gave more patches added. read more

I knew I needed to visit an Alice & Wonder location before I even started my Chicago trip after seeing so many Tiktoks about the custom hat bar. I visited with my 12 year old son (he was impressed with the playlist as soon as we stepped in) and we chose matching hats as a fun trip souvenir. I picked up a tee as well and could have stayed much longer if there was time. Awesome selection, super helpful staff and great vibes. I'm back in MN bit have already shopped their online store and look forward to visiting again. read more

Love the hat concept hated how standoff-ish the staff was...literally took the staff like 15minutes to be attentive towards us.

It is such a nice boutique, it is near in our house so, I am really looking for to come here and look for a nice dress to wear. I entered in this boutique with big expectation as it looks so elegant in the outside. But I when I entered, I got really disappointed with the staffs. Some staffs have attitude and didn't even bother to greet me. That one girl looks so pissed and annoyed with my presence and I don't even know why. That one must be disciplined and also the other staffs who don't know how to give customer service. On the other hand, the products have good quality and lovely designs. I love what I bought, which is the white dress with floral pattern. I wanted to buy more but the staffs made me annoyed that's why I decided to move in another boutique. I love the shop itself, but I think they need to train their staffs first. read more

I always love shopping at Alice and Wonder because of the cute items they have in the store. However, every time I go I am appalled at how rude the girls in the front of the Webster store are. They seem to have such an attitude even when I'm spending $300+ with them. I would really encourage the store owner to discuss this and work on some training as your staff is starting to make me want to shop elsewhere since I don't want to feel that way when shopping. read more

I love the vibe of this store! It makes me smile just walking in, everything is so bright and cheery and the staff is really friendly. They have a great assortment of trendy clothes that they change out often. I really like the fun graphic tees and rompers. I am always tempted to buy everything, but I am usually good at sticking to just one item per trip ha. read more

Girls that work here were all super sweet ! Found some really cute shirts! But only 4 stars since I think everything is a bit overpriced... Please lower your prices, $80 shirt I think not. Sad but true and honest Set up in the shop was definitely very feminine and girly loved the vibes and felt whoever did placement did excellent job -- would be back again. read more

AWFUL staff so rude. There were three staff members working when I walked in. I was the only customer in the store and no one acknowledged my presence. I walked around the store still absolutely nothing said to me and once I left no one still did not say a word. There are so many other shops very similar to this store in the area. Do not go here unless you want to be treated as if you are invisible. Would give 0 stars if i could. read more

The store is cute but management needs to address and train staff in customer service. No greeting when entering the store at both locations. Staff offers no assistance or even a simple hello or smile to make customers feel welcome. I guess they don't need the business. read more

Unfortunately the customer service was terrible here. I made a purchase over the holidays and sadly lost my grandmother and uncle within a few days of each other. Due to this, I was late on my return and explained that to the manager and they would not offer me a refund. Really unfortunate customer service - I will not be shopping here in the future. read more

Cutest store ever!! They always have the best clothes on sale and bring new items in constantly. I love having such a great boutique in the neighborhood - what's better than getting to shop for cute clothes & support small businesses at the same time! read more

This place is perfection! Every thing in there is eye candy and so cute. Even if you don't buy anything it's worth a stop to see the layout. The prices are all very reasonable and high quality items. read more

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I bought a top from here that has poor stitching quality. I wore it once & before I washed it all the seams on one side were un-raveling. The return policy isn't great either. read more

Love this place! Everything is so adorable. Only downside is the girl working there yesterday clearly did not want to be there and seemed so miserable. She was not friendly, helpful, etc. She even made it seem like a hassle to ring up my purchase. Oh well...at least I got some cute mittens. read more

I go to school at DePaul and I love having a cute boutique on campus! everyone is so nice & fun :)

Really cool place, but the girl who was working was rude AF. Doesn't acknowledge someone coming in, just looks pissy, and annoyed. Clearly she's been an issue based on a few reviews. Fire her and bring someone who actually is personable because customer service is key. Wanted to buy 3 things I saw but just looking at this girls face made me not want to give this business my money. read more

Love this spot. Great boutique! Super cute clothing and awesome accessories. Can't go wrong with the decor inside this spot either. They often have random 10% off deals so I suggest to follow them on Instagram to get those deals. You can also order online and pick up in store. read more

I've been looking for boutiques in Chicago and I came across this gem and it's everything I was looking for and more! It's so cute, and it has a lot of variety. It was my first time there and Abby was soooo sweet! Very personable and really made sure you had an overall great shopping experience. I managed retail for 8 years so to have a first impression of a store with a great employee really says a lot. I'll definitely be back soon! read more

Great selection of clothes! Affordable prices for clothes that are super cute and unique. Love this store!

Super disappointed in the lack of customer service. I walked in and was greeted with a staff member who was annoyed that I walked in. Did not even ask if she could help me, even though I was clearly making a return. I was told I could not return an item because it was outside the 30 day window. The item was a gift and sadly didn't fit. The manager came out and said she needed to get approval from "someone" to see if she could get me store credit. After 1 minute she returned and told me no. I asked to speak to whoever gave her the final answer and she told me it was the owner and that was her final answer. I explained very nicely that the item was still in season and still had tags and that I wont be able to wear it. The answer was still no. It's a damn shame that the person who owns this store didn't think about coming out to greet a potential customer to explain why she wouldn't make an exception. Too bad, I was excited to have fun spending money in there, instead I'll let my network know to hit up another boutique. read more

Love the clothes and variety here, reasonably price and the inside of the store is super cute too!

This boutique is really cute and very reasonably priced. My one complaint is one of the employees who works there (I'm not sure if she's one of the owners or if she's just an employee) anyway I've been hesitant to write this because I feel bad ripping on someone I don't know but from a customer service point of view it might be helpful. Anyway this particular woman is just really bad at her job. She's incredibly unpleasant and almost seems annoyed when anyone walks in. She hardly says hi and never asks if you need any help. I tried saying something nice about the store to her when it first opened and she acted irritated that I was even talking to her. Anyway she just gives off the vibe that she'd rather everyone leave and personally makes me feel unwelcome and uncomfortable (I feel this way every time she is there, this is not from just one incident and my friends commented on it the other day too) I haven't had an issue with anyone else who works there and I'm not trying to get this girl fired but she needs some serious training and a pep talk about how to treat customers. read more