If you're from out of town and want to do some shopping in the gay neighborhood, this is THE pace…read moreyou have to stop by. Their customer service is AMAZING. I'm not from Chicago and I called them asking for a particular item they have in stock that was unavailable on their online store and they shipped it out the same day and it arrived right on time. Highly recommend this place!

I came from out of town and I have to give a shout out to John for an incredible cut. I have curly…read morehair with burst fade and he managed both beautifully. Actually used a straight razor to cut down the curls to help shape while keeping volume -- not a lot of people do that in my experience! Beard trim service with a line up using hot towel and moisturizer before using the blade made my skin feel nothing. 10/10, awesome.

I don't usually review a business like j. Crew - but this is such a great store and the customer…read moreservice is top notch. There have been a couple of times I've called to ask about a size, cancel an online order, get last minute alterations, etc and they always do the best job! So nice to have a great J. Crew in the neighborhood and avoid having to head downtown!

Tried returning a sweater I received as a gift in new condition with tags but without a receipt,…read moreMSRP $298). The item is on sale online so I was offered the current sale price of $189. Totally fair and expected- however I then was told I had to exchange it for something else that day and even at that they're making an exception for me because "this sweater is old it's from Christmas 2025" ". Even though it's still for sale online...? Nothing caught my eye in store so l asked for store credit, store manager Georgia denied this and related that's not one of my options that'd I have to exchange it for something that day. When I showed her *J.crews return policy without a receipt* on my phone she stated she's not going to argue with me. I took my item and left, will try a different store and take future business elsewhere. 9/18/26 12:30 pm

Had a fashion emergency if that is such a thing. Going to the Chicago House Fashion Brunch and…read moredespite all my friends and sisters' warnings, I waited to the last minute and needed help badly. They got me an outfit in my limited time and were even able to hem the pants in a couple of hours. Thanks to Stefan and the rest of the team who kept me from embarrassing my table. They were all incredible.

Unparalleled clothes quality. Great value for what you pay…read more The staff makes the experience great every single time. Hard to find brands.

Awesome experience all around with top-notch customer service from Annabelle. She came through for…read moreme, my suit is on the way and I couldn't be happier with her service and help. She was very attentive and took the time to make sure I was happy with my fitting and my suit was comfortable. I would recommend Bonobos to my friends and family for sure!

Great selection and fit. Amazing customer service - had an issue that I needed help with and they…read morereally came through. Excellent team!

A great local boutique for men's underwear, swimsuits, athletic wear, and shirts. They have very…read morecute pieces that will meet the taste of a variety of people. Highly recommend for your summer swimsuit or if you need a more sophisticated pair of underwear.

Poor customer service. I went in to exchange a pair of shorts for a different size and it was…read moreoutside the 14 day policy. There was a line to try them on when I bought them. They have 1 fitting area. I had both the credit card receipt, store receipt, tags on the item never used and the original bag I got at purchase. It was a simple even exchange. They would not do it. Can understand the policy but for an even swap they could have done it..... any other store would have swapped it out. Wont be back.

We visited the CardVault after a tour of Wrigley Field and met Todd who was so helpful in picking…read moreout a pack for our son to buy. Not only that: He shared where our son could go the next day before the Friday game to try to get autographs, plus the best pubs nearby to take our son. And he shared stories of players who had stopped by before. Needless to say we woke up early to get signatures and our son got six which really made the trip even more memorable (plus the Cubs won!). After the game we stopped back by Card Vault to buy a few more card packs and were able to thank Todd for all his help, advice and insights. Definitely a memorable visit. Thanks again, Todd!

Hey! This used to be Baseballism. Remember that! This is the sixth location in the country. They…read morehave brands like Panini, Topps, Bowman, Pokemon and others. I looked at the items. The staff and service are fantastic. PS. Hopefully I can meet the G.O.A.T. today!

David Han is a magician. Not the kind who dazzles you with card tricks or saws his lovely assistant…read morein half. No, not at all. David's the kind of magic man who can take a 15-year-old suit of clothes that no longer fits as it once did (in my case, a dark pinstripe jacket and slacks) and transform it into a newly tailored set of threads that fits perfectly and actually made me feel handsome. How he did this is beyond me but probably involved a magic wand of some sort. I cannot recommend Zeglio Custom Clothiers on Broadway in Lake View highly enough. And David gets a solid 11 out of 10.

If you're looking to purchase a tuxedo or a new suit, I highly recommend Zeglio Custom Clothiers…read more Their prices are extremely reasonable--especially when you put into account the craftsmanship you'll be getting--and their products are made specifically to you!! I found Zeglio by accident years ago when I needed to get a cheap tuxedo altered for my sister's wedding. When I walked in, I was quickly greeted by Richard. He happily suggested a nearby place for alterations, but before I left, he put one of Zeglio's bespoke jackets on me to show me the difference in fit. When I left that day, I knew I wanted to have my wedding tuxedo created by these people. When that day finally came, I called Zeglio's Lakeview location to begin the process. My call was warmly answered by Richard and the experience began. Richard is an incredibly talented and knowledgeable designer. During the design portion, he was informative, patient, and considerate, which made the whole experience really enjoyable. I did my fitting and alterations at Zeglio's store in Loop. The place is super slick inside and the tailors really make you feel important: from the professionalism all the way to the small details most people would overlook, but makes a HUGE difference (suggesting I have the length of one of my shirt sleeves shorter than the other so my watch can be visible or altering the length of my pants so my socks show when I'm sitting down). Just an amazing attention to detail! My tuxedo only required a few minor adjustments. When I finally put everything on I was shocked at how flawless everything felt--I've never worn anything that has fit me so perfectly. This tuxedo made my wedding experience so much better. I wasn't nervous because I knew I looked good! It's amazing how your confidence is affected by the clothing you wear in a situation.

If you're thin, this store will likely work for you. The maximum jeans size they typically carry is…read morea 34" waist (you might get lucky and find a single 36"). I asked whether larger sizes were simply out of stock or not ordered at all, and was told they generally only order up to 34". The team is friendly and the prices are reasonable. I've been visiting for years and have watched the space grow. That said, the lack of size inclusivity is disappointing. If you don't care about broader size availability and fall within their range, it may be worth checking out--the shop is well curated in theory. Personally, as someone who isn't thin, I likely will not return to a store that doesn't prioritize size inclusivity.

Great boutique run by 2 pleasant gentlemen. Well curated items that you don't really need, but will…read morepurchase anyway!

I had such a great experience at this Vuori store! Ellen went above and beyond to make me feel…read morewelcome. She helped me find pieces that fit my lifestyle, figure, and preferences perfectly. The store is easy and fun to shop, and the staff is all no pressure - just genuinely helpful and kind. Ellen is AWESOME! She shared her favorites and helped me find things I never would have discovered on my own. I can't wait to shop here again. Highly recommend!

Great new spot on Southport! Vuori is an active wear company. Yes, Southport already has a few of…read morethese, but I still really enjoyed shopping around here. The store is beautiful, and I thought they had a really nice selection of both men and women's clothing. Although they specialize in active wear, they also have some lounge pieces as well as closet staples. The prices as steep, but definitely comparable with the shops down the street. I ended up getting a top that I've worn and washed many times. The quality is there which makes me want to explore more from the brand. The staff was friendly and helpful. I'll be back!

On a street full of women's clothing stores, this was a great men's spot to shop. There were lots…read moreof sport and beer hats, t-shirts, socks and polo shirts to check out. Also available were Chicago souvenirs like cups, stickers and bar ware. The prices were high, but there were some sale items available. Service was friendly and encouraging.

Went in for the first time to get a Xmas present for my boyfriend, found a really nice quality…read morebutton up for about $80. The store associate was AMAZING, she was super knowledgeable about the inventory and brands, fun to talk to, and great at managing a bunch of customers all at once.