While in California, I washed a pair of sweats at the hotel. The soap they gave me was Tide. Well,…read morethe Tide damaged my sweats. I brought them in today and explained what happened. Arlin the Manager exchanged them without any issues. I had a great experience at this location today. They also price matched some items from online. The store is clean and neat and located in the Town and Country outdoor mall. I am very happy with the new clothes I purchased!

Extra 40%off of the red tag sales!!!! This is probably the…read moreonly time I shop at GAP. You can find some amazing deals when this happened. I snagged some 70's style jeans that were originally $79.95 Marked down to $20 I paid $13. And a cute pair of green color downtown Khaki shorts that were originally $39. For $8 bucks. Service was very good as well. The manager and his team member looked up the two items different sizes online offers However I managed to located my size in the jeans in store. As for the green shorts I wish they had one size up, since the feedback was they ran on the smaller side. But it was the only pair in store, and online was only marked down 15-20% off retail rate (about $29). So I settle for the $8 pair. Still a score!!!!

RUDE WORKERS!!! The clothing is beautiful and very good quality but the customer service is…read moreabsolutely horrendous. I went to the store planning on buying this wonderful dress but the staff were so extremely rude and were very gossipy constantly whispering and making crude remarks about many customers including me. People like that have no place in customer service. The workers were so horrible I instead thought it was in my best interest to go to a different Banana Republic. The Banana Republic in the Galleria was absolutely fantastic with extremely kind workers. I was too shocked by their crude remarks to get their names and report them to corporate but I will never shop at that location again.

This BR location is a large store with lots of inventory. Whether you are looking for pieces that…read morecan be used for work or play, classic clothing never fails. I stopped by the store to try-on a dress I'd seen on-line. Little did I know that the dress had been marked down and was an additional 40% off! BR may be a bit pricey at times but the sales are amazing! The sale racks hold some incredible deals that are truly worth the money. The staff that I dealt with were quite cordial and very helpful. The store was neat and clean in spite being pretty busy. The only thing I don't quite like is the unisex dressing room. I really wish it was separated by gender for privacy. If you are unfamiliar with this feature, be prepared to hear a mix of voices and remember not to come out to take a peek in the 3-way mirror without being "ready".

I came to this TJ Maxx 77019 because I was dropping off some mails at the Post Office in the River…read moreOaks area. I kind of like this location. I always prefer TJ Maxx over Marshalls, even though that's under the same owner. It's nice to browse around and without getting bothered by anyone. I wanted to try a few outfits but the fitting room was under construction. Bummer. I rarely come to this area. Sigh... not happy

This is basically my neighborhood TJ Maxx, and I've shopped here on and off for years. To be…read morehonest, I think it has really gone downhill over the years, selection-wise and organization-wise. Nowadays, when I walk in, the sunglasses (a favorite purchase of mine) are nowhere to be found. I liked the sunglasses display when it was placed against the wall and it was easier to see the entire selection. Then, the sunglasses were moved to a vertical spinning display. And now, where exactly are the sunglasses?? Considering the fact I am also an accessories person, I found myself asking what's the deal with the wallet section? What happened to all the cool choices? Although I did like a couple of Anne Klein and Juicy Couture wallets, which I purchased recently, the other wallets were unremarkable and not on the level of past wallet options at this location. I do like the section with beauty items and soaps, but sometimes I've found the makeup is sometimes damaged by people who are eager to try the products. Clothing-wise, I think this location has been a disappointment lately, so I no longer care about looking for clothes here. So, what does that leave? The housewares section here is basic, but it is still possible to find something good - like picture frames, for example. And when you check out, sometimes the cashiers are really friendly and sometimes, you get a weird person with a subpar customer service disposition. I asked one cashier a question recently, and she answered. But she didn't answer my next question, and when I asked the same exact question again, she got an attitude. No Thank you! Improve this location, TJ Maxx folks, or I will be heading straight to Lazybrook/Timbergrove to visit the other TJ Maxx.

Warm, friendly, and communicative. Greeted upon arrival and helped immediately. Store associate Amy…read morehelped me with my questions and based on experience I would return.

Don't shop here. The service is awful and the manager in charge the day I came in is a complete…read mored**k. Didn't get his name but he has a mole or some birthmark on the left side of his upper lip. I came in to return a bag and they told me I couldn't return it because there was a "mark" inside the bag. Asked them to show me and the sales rep was pointing at what appears to be lint or some fiber from the lining of the bag. But his manager was standing there with a constipated facial expression refusing to give me eye contact or acknowledge me. Will make any excuse to not give you back your money.

It's been a long time since I shopped at a mall in person, but I needed new slacks so I decided to…read morebrave The Galleria on a weekend to go to Express. Overall I was extremely disappointed (especially with shops like Aritzia setting such a high bar for quality and service in the mall). Express used to be my go-to for work/office attire and I've only ever shopped at this Express location - so I was surprised to find how much it's changed. Service: The service was absolutely *horrible*. There was no one offering any assistance or even greeting you. In fact, most of the staff was standing together just chatting and ignoring customers. I happened to be looking for something specific that another customer was as well, and I watched as she went to ask for helping finding it. The staff barely acknowledged her and the one person who broke away to help didn't even know where the item would be ! Quality: I'm surprised at how much the quality has dipped at Express. I've had the same pair of slacks for years that has held up well, never frayed, and was a thick solid fabric. I came here specifically to purchase another pair. While they still have the exact same pant, the fabric is lightweight and alr3ady coming apart at the seams in store. They also did not have much size selection which I was surprised to find. Price: Their prices are about the same as what they were in the past but with the decline in quality not quite worth it. Unfortunately there are better places to shop to get better quality and service at the same price. I was a long time customer of Express but I doubt I'll be shopping there again

the store is kept in good order and organized but the selection of stuff is subpar and overpriced…read moreoverall.

This year I decided to get in before back to school shopping and Tax Free Day!! The store had all…read moreour sizes and it wasn't clothes all over the place. The staff was helpful and assisted my daughter in finding the items she wanted. I think this was the easiest back to school shopping I've had in quite some time. They have a fantastic sale going on too! Go in grab you or your kid a new fit and stop by the food court and grab some lunch!

I have one one of these stores in my local mall. The quality and styling are more teenage and 20…read moreish. The younger look doesn't really bother me because these kind of stores are usually good for inexpensive lil summer tank top and shorts. I wear junior sized shorts also. The quality for this particular Aeropostale I found to be of lesser quality though than my local mall. The only items I saw that seemed somewhat decent quality were there underpants. I felt this store blended with the overall cheaper quality I found in this mall. So 3 star average (imo 2.5 star).

Incredibly nice, helpful, and professional team at this location! I was shopping and had my toddler…read morewith me. The staff made me feel welcome and was helpful in providing great recommendations.

BAD PRACTICE!! They used my coupon to discount my coupon!…read more My friend brought back the jeans to get the reimbursement, the cashier didnt do it right or she did it on purpose to take back my reimbursement. I have 15% student discount and $20 off. They should have use the $20 first then 15% after so that way, my $20 wont turn in to a $18 coupon.

Easily one of my new favorite hidden gems…read more They are adjacent to the Monogram Shop on San Felipe, so I wondered in one day, while looking at some gifts. The store is super cute, they carry a variety of things that I love. Super cute Summery Maxi dresses, perfect for weddings, date night, or your Summer Vacation. Lovely tops that are in the latest fashions, Havanas, great jewelry for any occasion including Kendra Scott. It isn't a huge shop, but in the couple of times I have been there, I have seen several things I like. I also picked up a nude colored romper short set for a friend's birthday, which she absolutely loved! Definitely worth checking out!

Very cute clothes and jewelry. Small but nice selection of…read moredresses. Loved the leggings and jeans. They have had some nice sales going on here each time I have visited. They have the stacked rings in gold here which I love! In fact I was very happy with the jewelry selection here. Great bangles and cuffs that are just fabulous! Some cute gift items too! A very nice little local shop that is so good to find.