I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

Never knew I could switch to another medical Advantage plan called "Clever" which provided me…read more$105/month to buy groceries at TS Emporium. Thanks to Allie who helped me doing the switch.

Joseph Doratan was excellent in helping my sister find a medical insurance. He delivered what he…read morepromised and always prompt in his responses. Joseph , thank you so much We saved a lot of money by giving my sister an affordable health care. Thanks also to my friend who recommended Joseph to us. Blessings to him and his business partner.

Ms. Lim was very helpful in assisting me with getting medical insurance through Covered California…read more She was very knowledgeable and honest in discussing the process and the various options I had. I highly recommend her.

The 5 stars are real ! Been very satisfied since we…read moreswitched to Jacqueline's group. Everyone is super responsive and excellent in communication. Also fluent in mandarin which helps my elderly parents. Highly recommend !

Like a good neighbor…read more.. Having the peace of mind to know no matter what happens Jackie and her team have your back is everything.

I spoke to Lesly regarding my payment and I was able to get a clear breakdown. I appreciated the…read moretime and effort she took to explain everything to me. Highly recommend speaking to her.

Worst agency EVER! They never call you back - been calling for days. They do not follow up with…read moreanyone and neither does Juan. They have the worst customer service. DO NOT RECOMMEND TO ANYONE. GO TO A DIFFERENT LOCATION OR COMPANY!!!

We have been customers of Lily's for about a decade now, and truly appreciate the professionalism…read moreand reliability her team has consistently delivered. Highly recommend her services!

This review is way overdue. It's not where you have your insurance, it's who you have your…read moreinsurance with. Hands down the best, most caring and thoughtful insurance agent I've ever met. You can be sure you are in great hands with Lily and her team. She is my first go to when my friends and family need a quote for insurance.

Very friendly customer service Agent Rolando explain…read moreinsurance very well if anyone need insurance call state farm they explain very thing in detail

The office staff at State Farm has always been very helpful. They all go above and beyond to…read moreprovide the most current insurance needs for me and my family. One more important service this office provides is giving back to the community. Ben Tran is either holding free community pizza parties or providing free backpacks filled with school supplies for school children in the community. I highly recommend his office for all your insurance coverage needs.

This review is for Geico auto, my vehicle was recently damaged in a hit and run accident, i am…read moredisabled and when i noticed the damage i couldn't pin point where the accident took place, to make matters worse, my wife had just switched insurance to geico 2 months ago due the fact it raised a red flag due to new policy, adjuster Justin went as far to try to say this was a fraud case, i was the one that submitted the claim instead wanted to deal with my wife , never asked for pictures of the damages to my vehicle refused to talk to me until i reported him to his supervisor, nonetheless after talking with Justin i can tell by tone of his voice he had made up his decision to reject the claim, i told him i would take care of the damage my self and look for another insurance company, very rude no customer service skills at all it should not matter if policy is new. things happen, don't go with them they don't believe in accidents

I got there at 5 when it says it's open until 7. It looked empty, lights were off. No signs were…read morepresent. Maybe this location is closed?? There should've at least been a sign or updated yelp hours.

Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

Daniel was extra helpful today when I visited. Friendly and quick with his services. Definitely…read morewould recommend coming here for your insurance needs

Warm welcome smile by Crystal who check us in to get a quote for car insurance. We got Jose D. Mota…read moreAgent given a great quote & explained so clearly everything to my son & I. Exceptional Service made us laugh that my son decided right there to get insurance policy. Loved coming here always have bottle water and free gift's when gotten whatever policy & whatever supplies still available. Then for car registration Agent April assisted to help with all forms to correctly fill out. Then offered if we want to hear about Life Insurance, taken us to see Agent Jeff Cornejo who was so friendly and explained all the different Life policy. Thank you to ALL AAA Agents for all your Exceptional Service today !) Highly Recommend this AAA location;)

Had us waiting for an hour and never showed up to my behind the wheel, which we had to wake up up…read moreand be here by 7

Incredibly bad customer service. He Samuel is not fit to…read moreassist when customer needs help he will only be available to pester you until you get a policy. I called in and Erica just kept transferring me. C.S kept disconnecting the call, because no one understood how to help me. Had to call back to speak to my "agent" Samuel, who is condescending and rude. a 1min phone conversation he made me even more upset than I was instead of offering help. And his solution was to tell me " I will cancel your policy" Erica is just there transferring calls. Stay away from this branch.Allstate is a good company but this branch is not the best.

All-State insurance definitely 10 stars Mr Samuel one of the best agents that I ever worked with…read morethe lats 7 years I do recommend Mr Samuel to family and friends always he got the best insurance rates al over California im so happy with his services . Usually I call to ask questions or add family members to my insurance the office answers calls so fast .Mr Samuel your business is platinum service VIP service It's a pleasure working with you and All-State Mr Samuelall all the blessings top service in town . Peter ss