1. Lumberton Kia

    1. Lumberton Kia

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    Lumberton, NC

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    Lumberton Kia

    3.0 (2 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Lumberton Kia

    Auto brake repair

    Auto general diagnosis

    Auto no-start diagnosis

    Lumberton Kia Photos

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    Peterson Toyota

    Peterson Toyota

    1.5
    (42 reviews)

    Service Manager is a class act. Always goes above and Beyond…read moreto address and correct my needs, I've had a few unique service issues and Jorge always makes me feel important and always addresses the issues until they are fixed. Jorge sets the standard in customer service and the whole dealership could learn from him.

    DO NOT and I repeat DO NOT purchase a vehicle from here. DO NOT EVEN WASTE YOUR TIME GOUNG THERE!!!…read moreWe stopped by there purposely to view and sit in a few different compact size vehicles to see if they were a good fit for us, and inquired if a "SOFT PULL" would be possible to see where we would qualify to purchase a used vehicle. Darrell Butler was the sales representative and he said of course there would be no issues doing that, and he would need our signatures and some information to allow them to do such. Things were taking way longer than expected and had to leave. Only thing I was told was everything looked good and he would know more when a "HARD PULL" was done when I came back. No info on vehicle prices, interest rates, etc. Upon getting in my vehicle Darrell Butler said he would keep our information on file so another credit didn't need to be run. In a hurry for an appointment, in up the road I realized what he said about pulling credit. Sure enough, we checked our credit reports and NOT ONLY were we LIED TO about "SOFT PULL" BUT there were TWO "HARD PULLS" DONE on both of us. Calling the dealership I spoke with Mr Taylor stating he was a manager. He stated retraining was needed for Mr Butler. If Mr Butler has truly been doing this almost 30 years, he does not need retraining. He needs to answer to the Lord FOR ALL HIS LIES. I requested to Mr Taylor that we were both requesting a reversal be made on both of our UNAUTHORIZED "HARD PULLS". Mr Taylor tried to tell me that such a thing is not possible. With my family having worked in credit/collections. A REVERSAL IS POSSIBLE. Situation is...Is Peterson Toyota of Lumberton, NC HONEST" enough to do the right thing???

    Lumberton Kia - autopartssupplies - Updated July 2026

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