I've been coming to Lumiere Laser for monthly touch-ups for a long time now--highly recommend! It's affordable, the prices are great, and the laser treatments have been very effective. read more

This was quite a while ago, but there was a male receptionist who was sooo rude. He was unprofessional and immature during the phone call, and I should've recorded it because of how ridiculous it was. read more

Beware of this establishment. The receptionist was rude, unprofessional and she tried to stereotype Me. I went in for a microdermabrasion treatment and got offered a chemical peel which didn't work at all. They took My money, gave no explanation or response once I informed them that it didn't work. Completely unprofessional, catty and rude. Stay away from this place. read more

Love this place! The staff are very nice. The prices are reasonable and you will not regret it!

Great laser service! Been going here for years, always fast and easy! My whole family goes here

I have been going here for 8 years. Great experience - highly recommend. Thank you for a good experience.

I went for two years for facial hair removal. I never missed an appointment. For the first time in that two years I attempted to reschedule an appointment. I was inside their 48 hour cancellation policy so they expected me to pay an additional $25 for moving or cancelling. My appointment was for 5:30 PM the following day. They close at 7 PM and open at 10 AM. I called at 11 AM, so only 3 business hours had elapsed. I live over an hour away. I never had other issues, I saw good results and really liked the techs so I recommend it in that regard, but you need to be aware rapport means nothing to them. They do not have loyalty and they do not care about return customers. They nickle-and-dimed me the second they saw the opportunity. I pay more than double the $25 fee at every appointment, so this isn't even a smart business decision as now they're not getting that monthly payment from me at all. I sent an email asking them to waive the fee since I've been so loyal and unproblematic, I explained why it's an unreasonable stance. They never responded. I'm disheartened. read more

Avoid. I called to ask about the brazilian treatments they advertise, as required by my doctor for gender transition surgery (mtf). The man who answered the phone practically treated me like a sex predator, explaining that "all our technicians are women" and thus they will not provide this medical treatment to anyone with male genitalia. I did not expect my medical treatment to be sexualized like that, and I happily took my business to their competitors who were happy to serve me. Not only unprofessional, but sexist and transphobic too. read more

I've been going to Lumiere for 3 years after my two family members recommended this place. It's a nice salon with very nice staff. I've gotten 8 sessions of full body laser that has been super effective and I've gotten 2 derma peels which has always left my face feeling brand new. I will be a life long client. read more

I have been a client to this place for 20 years or more. I have been seeing Mrs. Jyoti and I can't tell you how happy I am with my laser hair removal and microdermabrasion facial results. For my laser hair removal I did all recommended sessions and then I kept going back twice a year for few years for touch up to remove any unwanted stubborn hair that kept coming back. You must be committed and have lots of patience otherwise don't do laser hair removal, keep shaving or waxing. I only go to see them for facial. No more hair. I don't need any more hair removal session or shaving any unwanted hair. The place is simple and clean. Mrs. Jyoti is amazing , sweet, friendly, calm, honest and beyond amazing. I am so thankful for all the services I receive from her. read more

I've used them for full body laser and now facial laser maintenance. happy with my experience! Great technicians and front desk help!

Overall I am beyond satisfied with the end product I have received at Lumiere skin and laser. I got a 5 session laser hair removal for my face and I rarely hae to shave. My only complaint is that they switch providers often so there is not continuity of care and some providers are more thorough than others. Overall it was a great experience and I recommend it to all. read more

Beautiful results, I love it here! Thanks Patty and all the girls here. I want everything on the menu. I get laser and Botox here I can't wait to get EVERYTHING on the menu. Ladies and Gents pick your battles and remember "Beauty knows no pain!" I will be back :-) read more

DO NOT TRUST THEIR PRICING , I already had 5 sessions they told me next one is 50% off , today I went for 6 th one still charged me the same telling me it's 50% off next time , the owner was there , the nurse was there the receptionist , sorry but all lied, I even confirm the pricing when they called yesterday for confirmation on of appoinment .. So after the above appoinment and confusion , I gave them a chance since going there on and off for 9 years , and booked an appoinment today 2-21-2020, after my session when I came to the counter to pay the price was right but the owner confronted me in a very disrespectful manner about my review on yelp , kept on arguing until one other customer showed up and her behavior and voice tone changed right after that , she was not accepting that they lied about pricing only if she would have apologized for my past experience I would have changed my review and though that might be it was a misunderstanding but NO , she said I wrote review because I don't want her to get new clients , no ma'am I wrote a review so people don't get disrespected and spend their hard earned money here at cost of their respect . NEVER AGAIN AT LUMIERE read more

I should have checked previous posts before going with them. Do NOT trust their pricing/wording. I signed up for a package for what i was told would be 6 sessions and was told after the 6th it's 50% off. AFTER doing my sixth session I was charged $445 stating it was only 5 sessions - the 6th is paid in full - and it's 50% off AFTER that. read more

I've been coming here for nearly a decade and recommend this business to any friends that ask where to get laser treatment. At the start, I paid for a 7 session full body package and have only had to retouch certain areas (like face which is always stubborn) sporadically. I have barely ever had to shave my legs in 10 years. I figure the cost of razors for a lifetime would end up being more expensive than treatment. The only reason I gave 4 instead of 5 stars is because I wish I could book with a specific technician but part of their policy is to rotate technicians for each appointment. read more

I have been coming here for years! Every staff member is so kind and caring. They listen to your needs and surpass expectations! I've seen results after results! Not to mention the prices are very reasonable! I have also referred my friends and family here!! read more

Best please for laser!!! Highly recommend!!! Also affordable prices jsit cant best it.

I have been coming here for several years and everyone is great! I've had very good results with my face and definitely recommend them!

I got this on my 4th laser hair appointment and the session was very painful that I had to stop in middle. The reason the technician Patty gave was that I was close to my period date ( it's a week away). Any of you experience this !? Other picture is a day after. read more

Lumiere Skin and Laser - After my 4th laser hair appointment! - Laser Hair Removal Near Me - Mclean, Virginia

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Nice and friendly and professional stuff. Good location.I go there almost 3 years and I like it. Definitely will recommend this place read more

It's been a couple of months since my 5th laser treatment and I'm very happy to say that I haven't had to go back for a touch up just yet. I still have *very* minimal hair growth and the hair that has grown back is very light and barely noticeable (I haven't shaved in 2 months). This is the first time after roughly 7+ years of failed laser hair removal treatments at other locations that I've gotten this kind of result. I typically would go back to the regular thick hair growth after 2 months at other medspas. Cant wait to come back again once I'm in town for a touch up read more

*Beware. They provide % off services for writing positive reviews on yelp* Very rude management. I called requesting laser hair removal service with a technician, Joyti, as I had a good experience with her during one session. They told me they were not able to accommodate me with a specific technician - which, by the way, the quality of service is dependent on the technician who provides them. This is also likely their way of keeping their poorly-rated technicians afloat. I had brought two other customers with me who were getting regular treatments here and had reccommeded them to another friend - all because of one great technician! As I continued to request her to ensure the money I am spending is being spent on a satisfying service, the owner who picked up the phone told me to "go to hell". I could not believe it! I suggested that I was bringing his establishment customers and was requesting if they could honor that and provide the technician I had a good rapport with and that was his response. He was extremely rude, talked over me for minutes on end without allowing me to speak and also suggested I get a psychiatrist - all for requesting a technician! He gave off a vibe of toxic masculinity where a female customer is not able to speak. I travel for work and have been to multiple laser hair removal centers and this by far has been the worst. read more

I've been going here for laser hair removal for the past year and I could not be happier with the results. I've tried many different places with no result, so don't waste your time going anywhere else! read more

Judy is a great manager! Judy was able to resolve a problem I had with a staff member and was able to meet my request. Overall staff members are professional and caring! I've been going to this laser hair clinic for 12 years and very pleased with my results. Cynthia does a great job with treating clients. Highly recommend read more

I did full body for 500$ First time I had it done this lady from India or Pakistan did it for me. She was sooo kind & explained everything to me. I also had my bikini done and it was a little painful but she encouraged me to go through it because I will love the results . Now I am loving the results of my first session. The 2nd I went there & paid 500$ again for full body , a different lady did my treatment and she seemed really not interested. Maybe it was my body type or I'm not sure , I don't think i got my value of 500$ for full body. She did my body so fast and went on with her business. I will probably go bak there to do my full body again but I will request the same Indian lady, I didn't think I would have a different service /treatment from employee to employee. 1 star read more

Did laser successfully in other places , do not come that one. They do everything to suck money out of you ; laser adjustable it can remove your hair from very 1st sessions than what comes it's "sleeping" follicles get activated etc Stuff nd management here either dumb or they pretty sure their clients dumb ; they do not provide quality service only trying to do everything to make you come again and again Big regret for paying anything , I'm going to open dispute with my bank as that been all big scam read more

Very accommodating, experienced staff. I love how clean and organized they are. I've been their client for the past 6 years and they keep growing and improving. Way to go, team. Thank you, DEE read more

I love this place my name is valeria been going here for more than 6 years more and they are really good nice and friendly people I'm a transsexual woman I feel better coming here they treat me very good and do a good job excellent work I will always go here because they do a good job and treat me good read more

Wouldn't recommend a place where they don't honor their customer's special request. It's not a spa, it's a shop with rotating technicians and you would be exposed to a random person each time, explaining your body parts. read more

The service is prompt and efficient. The only negative seems to be the number of visits required to permanently remove hair. With each service being $50 the total cost adds up. Would be preferable if they offered a flat rate package for hair removal. read more

Love Lumiere. I have been consistently going for over a year now and enjoyed the service as well as the staff. Everyone is so friendly and accommodating to your needs. They offer a cold towel after laser treatments and provide aloe or sunscreen to use after your session. The esthetician's are experienced and offer as much comfort and care during your appt. You receive a discount for your first appt! And then if you refer someone you and that person get a discount. I now have two friends that also go to Lumiere read more

Excellent place!! Friendly and up front about what you need in order to get the results you want. Very thorough in explaining how the hair growth cycle works and what I can expect. And most definitely the best prices around!! And my wife did the COOLSCULPTING which I did not believe in but after seeing the results (took a few months) I am now a BIG believer!!! Staff is great. Check them out! read more

I've been going to Lumiere for several months now for laser hair removal to the upper lip, underarms, and Brazilian. I was a first time laser hair removal client. I chose Lumiere from a friend's recommendation and I'm glad I did. I've done 7 treatments now to all regions. I did the 6 treatments for the full price ( I opt out of the package of 5, even though they asked me). After 6 treatments, I only paid half of the price for touch ups. I've compared the prices to other businesses and their prices were very reasonable. I live in Arlington and the prices over here were very excessive. Location is easy to find and parking is abundant. I scheduled my first appointment and spoke with a technician who thoroughly explained everything in detail regarding pre and post treatment. She never tried to force me to get the treatment but ensured I was comfortable with the information before I proceeded to continue with the treatment. I've had several different technicians and most of them were very good. You could tell that some were a little bit more thorough than others by going over the regions several times. Fortunately, they were all fast in doing it because it hurt! They do offer a numbing spray but you do have to pay extra for that. I simply just suffered through the pain because it was only several minutes and I just wanted it to be over ASAP. Most appointments would only take 20 minutes from the time I arrived to the time I departed. After approx 6 weeks, they'll call you to remind you to set up an appointment which I liked b/c I'm always forgetting to reschedule these types of appointments. Overall, I would definitely recommend! read more

I have been receiving laser hair removal from Lumiere for over 5 years! I love their services including awesome customer services and awesome prices!! The very reason I drive from Baltimore, MD to receive these awesome services!! If you give them a try - - you will be hooked!! :) read more

Been coming to this place for over 5 years they are budget efficient and they always get the job done even when I call for a same day appointment they always get my I love the women at Lumiere!! read more

I have been going to Lumiere for 3 years now and I love it!! The staff is super friendly and they always do a great job with the laser. They make sure to get every spot and listen to my wants. I do wish they would have some kind of point or rewards system to get for every visit. As a returning customer that would be nice to have. read more

The BEST place to get laser hair removal! I've only been here for several laser treatments and had nothing but the best experience. They are super friendly, always accommodating and you are in and out quick! Also, can't beat the price! Love this place and would highly recommend! read more

Customer does not come first here. I called inquiring about the full body laser treatment package. I asked if I could make an appointment with a specific person for my laser treatments because I am comfortable with her - and frankly I'm paying $500 a session so I should have some say in who I want to perform the work - I was told I could ask for that specific person only the first time I go but after that they pick who I see for each session. Because of that assembly shop mentality and lack of customer service already they just lost a potential long term new customer in me. No thanks! read more

I've been going to Lumiere skin and laser for years now and i love it! I've had only one issue where it seemed like the strength of the laser that was used had no effect on my hair - but they resolved that very quickly which i appreciated very much! The place is very clean and staff are very nice! The price point is pretty good as well, definitely recommend! read more