*** As a Black woman*** Been coming here since it was un tattoo you -…read more I have successfully removed 7 tattoos ( & counting) with Removery - I love the option of complete removal packages. The staff is friendly, consistent & accommodating. the location is quaint & cozy. I love my crew in Vienna

Years ago, I was a loyal customer and was extremely satisfied with their services. They did a great…read morejob removing the tattoo on my arm. I don't remember how many sessions it took, probably six or more. I needed lidocaine shots I think to help manage the pain of the first few sessions. Thereafter, they put lidocaine cream on my skin since the sessions were getting shorter due to less ink. I was happy with the removal and customer service back then. Five stars. Fast forward to recent visit, my opinion of them has changed. Due to their lack of professionalism and hostility, I have to give them one star. I wish they had canceled my appointment if they were in that bad of a mood, or at least reschedule me. This was NOT how I wanted to start the new year. The lady technician I came across left a bad taste in my mouth for this business.

The most FANTASTIC shop/artist I have ever been too. Fernando knows EXACTLY what he is doing when…read moreit comes to professionalism, tattooing and quality. It obviously rubs off to his team as they are ALL amazing artists. Fernando did my full arm sleeve and the amount of people that stop me to talk about the work is astronomical. I've even got pierced here too. VERY SAFE and CLEAN environment. When you sit in the chair here whether it be a tattoo or piercing listen to when I say, YOU DO NOT HAVE TO WORRY about the quality of either as they surpass the expectations every time. 10/10 Recommended.

great place, had a tattoo done by Sophia recently, she was super professional, took my…read moreidea/inspiration and turned into an amazing piece of art!

I visited to remove several cherry angiomas that started to accumulate between ages 39 and 40. I…read morehad two separate appointments by choice. I planned the first as a "let's see what happens " experience. I had five together on a space on my abdomen and had those removed. So they looked worse before they healed and then were just gone. The second treatment I had done on about 15 others on my torso. They mostly look like red freckles but still significant to me. They've mostly healed now and I'm so happy with the results. The time is minimal-15 took 30 minutes or less. I feel more confident in my own skin than I have for the past year . $20/angioma was reasonable IMO. I will definitely return if I need more services in the future.

Inviting, warm, and truly welcoming! I always feel so well taken care of here, and this has become…read moremy favorite place to visit. The prices are reasonable, appointments are convenient, and everyone here is super friendly and lovely.

The best for laser hair removal!!! Super comfortable experience to do my Brazilian and underarms…read more It didn't hurt at all and the clinician was so nice.

This is my second time at this location and I want to be clear, my actual treatment experience is…read morealways amazing. The technicians are professional, kind, and make me feel completely comfortable every single time. I truly have no complaints about the service itself. However, the scheduling process has consistently been a nightmare. My appointment times are almost never what they were originally set as, and there's always some sort of issue or change. Unfortunately, this hasn't just happened at this location -- it's been my experience at almost every LaserAway location I've visited. As a busy professional, time is extremely important to me. Constant scheduling inconsistencies are a major inconvenience. I even attempted to cancel my LaserAway plan because of this ongoing issue, but I wasn't allowed to. I really hope the company improves its scheduling system, because the quality of service deserves a process that matches it.

have recommended to so many friends already! my first ART treatment was 3/21/26 on a tattoo that…read morewas less than a year old and the results are already so promising :) noticing lots of fading in spots! the owner, chris, is so nice and talked me through the whole process and took plenty of time to explain how the treatment works and show me plenty of results from others. if you're looking to get your tattoo removed quickly and safely i absolutely recommend zapatat!

I did the ART method and it was best experience even with the worst pain but I felt so taken care…read moreof with a very high level of professionalism. The office experience was clean and relaxing. The type of care was phenomenal. I'm looking forward to my next session!

Stay away sales pushy leave area go to Maryland or DC license estheticians not just certified…read more Once you talk to sales person done deal they have hook line sinker. Over worked over scheduled ~ stay away from the customer service it's bullshit

The past 3 times I've been this year the bathroom has been very dirty. They also had no proper hand…read moresoap. The soap they had this time was just water inside! My last appointment I had to pay an extra hour for parking because the clinician wasn't informed about me being in the room even though they had called me back to wait for her. I've been going here for YEARS. I was also told I would be reached out to about that situation and no one has contacted me and they refused to even respond to my message when I asked about a refund for parking.

I've been going to Removery for a year now and my tat removal is working. It's a slow process for…read morethe type of tat I have, but this picture shows the color/pigmentation fading a bit. Everyone is nice and very accommodating.

Almost impossible to reschedule and appointment and you have to book it months out. When you get to…read morethe appointment - in ballston at least- they are always running behind and you wait at least 20-30 minutes.