Kaiser Moreno Valley really needs to do a much better job with parking. The parking situation is so…read morebad that I've even seen employees scrambling to find a parking space and risking being late for work. Patients already have enough stress dealing with appointments, treatments, and long wait times without having to circle the parking lot looking for a spot. The valet service is not much of a solution either. My experience with valet was disappointing, and it did not improve the situation. Both the front and back parking areas are consistently overcrowded and poorly managed. Kaiser is a major healthcare provider, and its facilities should have adequate parking for both patients and employees. The current situation is frustrating, inconvenient, and unfair to everyone who uses the facility. This is an issue that deserves immediate attention and improvement.

My youngest had an audiology appointment for my little one because he hasn't had one in a while…read more Erica was the one who helped us. She was absolutely amazing. We have to follow up in a month because even though I mentioned he had Autism, they only booked him with her and for 30min but he needs an additional person and an 1hr visit. That part is a little upsetting but on a positive note, it gives us some time to try to prepare him better. The quality of care Erica gave was amazing. Thank you for showing my little one patience.

I have been dealing with Pic Photo Lab for over 30 plus years!!!!! That should tell you something…read more The service is excellent the staff is very professional caring and friendly making you feel welcome to do business with them. It been time things don't always go ours way but that just apart of life. Pic Staff will always bend over backward and go that extra yard to get the job done to your satisfaction. Keeps up the excellent service that you and your staff provide to the community.

Pic Pro Lab is very professional and welcoming. I felt good doing business with them, in fact,…read moreafter seeing there work on my photo restoration, I realized they also do framing of art work and so much more. I would definitely recommend this company.

staff was friendly, things went as planned. I'm a larger male and the machine the first location…read morehad was way too narrow. Glad that this location had an open option, just wish I would've had some earplugs for the test when they focused on my neck, that noise was a lil annoying. That being said everything else went as planned, thank you.

Horrible experience!…read more Giving this place one star because I couldn't give them a zero. My appointment was at 4:00 pm and was told to arrive at least one hour early at 3:00 pm. The tech said was double booked and was not notified by the scheduling department. They only have one MRI and one CT. No place to sit and no AC. At no point during check-in did the receptionist notify me or any other patients that they were running late. He was running over an hour and 45 minutes behind. This place and their scheduling department have ZERO respect for others and their time. I will definitely not be coming back to this location and will spread the word. Dos NOT schedule here unless you are looking to wait for 3 hours or more.

This Imaging Center has been the #1 Best I've ever been to for service, kindness and understanding…read more Our first introduction into the Center was with Precious at the Front Desk. Such a brilliant and professional person that one could tell really loves working with the Center and with the Patients that come in. She was very patient with me and helped me through the process of checking in. Next, I was greeted by Brandon in X-ray to have an MRI. He put me at ease and gave me information that helped me relax and get through the process. It was the best MRI I've ever had and the first time I felt comfortable and not afraid. Because of these two professionals my husband and I will continue to return here. The location is excellent, new building, easy to park, and most importantly the staff at RadNet Imaging Center were #1 in kindness, professionalism, knowledge and so much more! Thank you to them and to San Bernardino Advanced Imaging for having such great people and a beautiful space within a New Building. One thing I can not understand is why so many people writing reviews opted to give only one star. They were clearly not telling he truth, or perhaps they think they're the only and most important person in the room. The Customer Service is the BEST #1 within the medical practices I've visited. They deserve a #10+ in reviews.

My mom was experiencing new pain, and her provider sent her in for an ultrasound. We had an…read moreappointment scheduled for 1:30 PM and waited for about an hour before the front desk employee told her she was not due for another mammogram because her yearly appointment had been done 4 months ago. He immediately tried to turn her away without even asking why she had returned or reviewing the reason for the visit. When we checked in, we specifically told the woman at the front desk that my mom was having new pain, and she said she would make note of it. I then had to stop the employee and explain again that this was not a routine yearly mammogram -- it was for new symptoms and concerns ordered by her provider. What made the experience even more upsetting was the employee's attitude throughout the interaction. He appeared to be smirking and laughing while we were trying to explain that my mom was in pain and had been sent there by her provider. It felt dismissive, unprofessional, and lacking compassion. After already handing her a card and telling her she was not due yet, he then tried to say he wasn't turning her away. The lack of communication, attentiveness, professionalism, and empathy was extremely disappointing, especially when dealing with someone worried about their health.

Labs are either a pass (5) or fail (1), in my opinion. Quest Diagnostics on Day St was a definite 5…read morerating based on helpfulness, friendliness, promptness, and cleanliness. I made an appointment online through their website (as I've done with other Quest Diagnostics locations I've been to) and the wait time was a breeze! I was in and out within minutes from sign in, to showing my insurance card, to getting brought to a room to draw blood, to reviewing my lab paperwork and collecting my co-pay, and to drawing my blood. I had the brief pleasure of conversing with Albert for a short time and he was excellent, as with the staff working the morning of 2/20/15. Quick and efficient vs other QD locations, and overall waayyyyyy better than Lab Corp! Thanks for making the process painlessly easy, Quest Diagnostics Day St team!

I have a lab test bill and Quest Diagnostic bill shows some tests were not covered by my insurance…read more I called my insurance company and they told me they do cover those tests. My insurance company let me ask Quest Diagnostic to file the bill one more time and they can make the change . I called Quest Diagnostic billing department and they refused to refile my bill. She said their policy do not allow them to refile the bill. Never heard this policy before. Neve heard this policy from other companies

19 hours ago New I…read morehad a very upsetting experience at this office. My husband was treated extremely poorly, and the behavior we encountered felt discriminatory and unacceptable. He waited for hours while watching multiple other patients be seen before him, despite arriving on time. When he calmly asked about the delay, the staff responded with rude, dismissive attitudes instead of providing any explanation. What made the situation worse was that they eventually refused to see him at all, accusing him of being "hostile," which was completely untrue. He was simply asking to be seen in a reasonable timeframe like everyone else. It felt like they were looking for an excuse to turn him away rather than provide care. The way he was treated felt unfair and, honestly, discriminatory. No patient should be made to feel disrespected or singled out like that. Healthcare offices should treat all patients with dignity, respect, and fairness. Unfortunately, that was not our experience here. I would not recommend this office.

Monday, March 2, 2026: I was very apprehensive about coming here today because of all the past…read morenegative reviews. But, I always reserve judgment until I have my personal experience. I must say I was very pleasantly surprised! Check in was very welcoming and friendly. I had completed all my forms prior to this visit on their very convenient online portal and all they needed were a couple of signatures. I was instructed to come in earlier than my noon appointment, which I did at 11:40 am. I didn't wait long when I was called back right at noon! The sweet technician, Heidi, brought me back, she did the scans and it was over in a jiffy. It's puzzling but those bad reviews must have been on off days. I was treated with nothing but respect and received outstanding customer service. I would not hesitate to return here. Many thanks to the wonderful staff!

I am so happy that my doctor found them! The usual place that my doctor referred his patients to…read morehad technical difficulty. So, he searched up and recommended Mobile 3D Imaging. Teryn is so nice, warm, and friendly. She is very pleasant to work with, attentive, caring, efficient without rushing, and she kept updating me before she did anything. Amazing experience, they will be my go-to provider for any future dental imaging needs!

Truly the best of the best…read more Imagine the highest quality CBCT scan you can get today, with superior clarity and white glove customer service from start to finish. Then imagine them coming to your front door in a van and it costing nearly half of what others (who have brick and mortar locations) charge, then you have Mobile 3D Imaging. There is absolutely no downside to using this service and everything about it's a breeze. Getting a CT scan is never "fun", but these folks made it a picnic. This is the future of imaging. Absolutely go for it.

I had to have an ultra sound done and my usual spot on magnolia didn't have any appointments…read moreavailable so I chose this location. It was easy to find and parking was accessible. The wait was minimal and the staff was really nice. Also the facility was nice and clean. I will definitely use this location again.

Absolutely terrible customer service. I'm disabled ain't anyone even look my way. Standing there…read morefor 15 minutes is crazy on my back. Finally just said I'm sitting down call me by name I'm next in line. A guy behind to glass heard me but no one responded u til he got her attention. He was unable to even deliver the message. I'm here for back and leg X-ray for yearly evaluation. To anyone disabled I recommend another place. Ask your doctors before hand. As you can see their rating speaks for itself. Terrible terrible. It's sad that this is supposed to be a care facility and no one even acknowledges you.

good doctors, clean facility. Very…read morehappy..............................................................................................................................................................................................................................................................................................................................................................................

I have been going to Raincross Medical Group for a few years now and I can't say enough good things…read moreabout Dr. Kimberly Belleza NP I've seen Dr. Belleza for a while now and she is simply the best!! Each time I go in there distressed, not feeling well... I come out of there feeling so much better. She is professional, excellent listener, really aims to understand her patients as people, kind, caring, knowledgeable, patient and never rushes the visits... She makes sure all of my concerns are addressed. I feel heard and seen... She is AMAZING! I've seen many Dr's. and it's very rare to have someone have all these great qualities like Dr. Belleza does. I highly, highly recommend her! The staff is friendly and respectful as well. Dr. Solis is amazing too, he is the male version of Dr. Kimberly Belleza in great qualities.

I live in Orange county and drove to this facility recommended by my dentist. Easy access, Amazing…read morestaff, very friendly and professional, quick in and out xray services, very clean office and great staff, 10 thumbs up def recommend.

Matt is the computer genius there. I send him all of my cone beam CT scans there because they do…read moresuch a great job of scanning and getting me the CD's back quickly. Matt can pretty much answer any questions on the advanced imaging and he stays on top of the latest technologies. Give him a call and he'll be glad to help you out in any way. I really appreciate the fact that they are always willing to accommodate my patients' busy schedules and have excellent customer service. They can give you a dental implant series, or TMJ scan, and even airway analysis for obstructive sleep apnea applications. Oh, BTW, they have great prices for your clients too so they won't "break the bank".