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    Luna Luxe Nail Loft

    4.5 (101 reviews)
    Open 10:00 am - 7:00 pm

    Services - Luna Luxe Nail Loft

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    15 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Bikini wax

    Waxing

    Luna Luxe Nail Loft Photos

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    Recommended Reviews - Luna Luxe Nail Loft

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    Inside
    Amber N.

    Atmosphere, decor, service, efficiency, and the actual nails are all top quality. The inside matches the name. It has an upscale vibe with black & white decor, yet still welcoming. The employees are all friendly and chill while still being very professional. I was greeted upon arrival. Multiple people ensured I was comfortable and asked if I needed something to drink, not just the artist who worked on my nails. Cleanliness is obvious when you walk in and I saw people cleaning a lot while I was there. All employees and customers are wearing masks. They also have shields in between the customer & artist at the manicure stations. The prices are similar to other nail shops in the area. There are no fumes to breathe in. They play some type of radio station with popular, family-friendly music in the background that isn't too loud. Making an appointment is easy. The first time I made the appointment through Yelp by sending a message late night. I thought they would contact me the next day, but I received a quick response that same night. The second time, I made the appointment directly on their website. Both appointments were honored on time and I did not have to wait at all when I arrived. I have gone twice and both times Sophia did my nails. I gave her a vague request for sunflower & leopard design; she made it into something better than I could've asked for. She added the other colors and gold flakes that I would not have thought about. I also got a pedicure on my 2nd try, which has lasted almost 4 weeks. The sugar scrub was definitely helpful to my feet as I don't see the peeling on my feet that I usually have. They have a guarantee on gel polish so that you can come back if your nail color chips within 2 weeks. I have not tested this policy yet because my manicure held up.

    I was a repeat customer for 2 yrs & was usually pleased with my service. However, the complete lack of unprofessionalism at this place is why I'm giving this place 1 star. This stems from my recent & last visit to this nail salon: They recently changed their website design so when I booked my appointment online on my phone weeks ago, I could not find the Gel X Removal add on. So, to make sure that it was known by the staff that I needed Gel X Removal, I put that in the notes section when booking my appointment online. I went to my appointment and was told by the nail tech that they would have to cut my pedicure short b/c I did not add Gel X Removal to the booking. I told the tech I couldn't find it on the website due to layout change but I added it to the notes section. The tech then told me that she did not read the notes & that the Gel X Removal add on is on the website. I did not want to be difficult so we proceeded with the appointment, which was rushed. I barely received a foot scrub even though I paid for the full 45 min pedicure service. The manicure was rushed, & the tech had me remove my hands from the gel machine before the timer went off & did not bother to provide the hot towels that I've normally received during a gel manicure service. The nail tech was more concerned w/ her next client who arrived at the store & had been waiting less than 5 min. Despite rushed service, the shaping turned out well, but I cannot say the same for the color. I choose a lilac color that ended up needing at least 3 coats but because the appointment was rushed, I left the salon w/ only 2 coats. The nail color was far from the sample shade that was displayed. When I've picked a light color in the past, the nail tech asks if I would like a 3rd coat, but this nail tech did not ask & proceeded immediately with top coat b/c she was rushing the appointment. I paid full price & left disappointed w/ the rushed nature of the service & minimal color payoff. When I got home, I called the store & spoke to the manager and explained the above-described situation. I said that it needed at least 3 coats but wanted to change the color. The manager said they could do this & asked when I could come back in. So, I was scheduled to come back in next day to have the color change, so I thought. When I arrived at the store the next day, the same nail tech who originally did my nails said that all they could do is a "nail repair" which adds another layer of the polish & if I wanted to get a "color replacement", I would have to pay again for full-service. I was shocked b/c this was not what I was told previously by the manager. The manager came over to tell me that replacement polish would be charged full service. I said that was not clear during our conversation the previous day & I thought I was getting a color replacement free of charge. The manager then proceeded to say that she was protecting her nail tech's time & that she was not going to have the tech redo service w/o getting paid. Mind you, I was not asking for redo of service. I simply asked for polish change like I thought I was coming in for. The manager proceeded to state policies that don't exist & again emphasized protecting her nail tech's time. The manager refused to show me any policy that she was referring to & instead decided to revoke the "nail repair" and said I could leave. I was hoping the manager would be kind & make an exception to the nonexistent policies, but she was not and she did not. The only thing that mattered to the manager was protecting her nail tech's time & charging me again. I took the manager's suggestion and left the store & I will not be back. The manager was happy about this & said, "that's fine" when I stated I would not be returning. I am truly in shock by the complete lack of customer service at this place. Do not plan to come here unless you understand that the tech's time is more important than the customer who is paying for the tech's job & know that you will be forced to adhere to any nonexistent policies the manager decides to spew out.

    Gel manicure by Morgan
    Lindsey H.

    Manicure is perfect 10 days later! I had one small chip and they fixed it today for free. They will fix gel manicures within 2 weeks of application. I love a guarantee! Their work is great.

    Barely a week later, 2 nails on each hand have already come off and most of those remaining are lifting a ton
    Alyssa S.

    To start off with the positives: this might be the perfect nail salon if you're looking for a relaxing atmosphere and basic polish. There truly are no fumes, social distancing is enforced, the shop is clean, the staff is polite, and the quiet of the salon is very relaxing. However, I was ultimately pretty unimpressed with the actual aesthetic outcome of my nails. I first got the "luxe" gel pedicure. It was nice, but seemed like an up charge for what would be considered a basic pedicure at another nail salon. There was no massage included and the callous removal was just a basic scrub (my feet ended up still being rough). All in all, the pedicure was fine but nothing outstanding. My real issue was with my finger nails. I typically get dip nails with tips, but after giving my nails a months-long break to strengthen back up I wanted to try gel x. To begin, only one of the techs was able to do ombré so I couldn't have my first choice of style (if you want ombré make sure to say that when booking). Beyond that, my application seemed to go well. Within 3 days, however, one of my nails popped off. I was using a wipe on my car seat, so applying minimal pressure but not directly using the nail. I called to have the nail fixed, but the availability even for a 15 minute repair was limited so I had to wait until the one opening the following day. I paid $5 and had the nail replaced. However, I quickly realized that the nails just did not want to stay on. In the next couple of days, several more came off. One even came off while I was sleeping (so, obviously I wasn't doing anything that should've strained the nail). It's now been 8 days and four of the nails (including the one I had initially replaced) have popped off. Five others are lifting significantly. Full disclosure: this was my first experience getting gel x, so I'm not sure what a "typical" application should be; however, from my research it does seem like there was WAY too much lifting/popping off. I don't do any notable manual labor and have been as careful as possible to not stress them. For $65 plus tip, I definitely expected these nails to last longer than a few days. *update to add: I lost 4 more nails within a few hours of posting this review

    Nails after leaving the salon.

    This is regular polish, but it still shouldn't smudge or be bumpy!! I had them done for a wedding in town so I didn't have time to go back and get them fixed. However, this is worse than what I can do at home!!! So mad I paid money for this.

    Halloween Manicure
    Sarah B.

    I've been to Luna Luxe three times now, and I love it! Each time we go, the employees are incredibly friendly and helpful. Not to mention how clean and spaced out everything is! If you struggle with decision making, the ladies at Luna are truly talented at choosing colors that best match your skin tone and coloring, as well as fun color combos and designs! I came in for a spooky mani and boy was I impressed! It was the best manicure I've ever gotten. I had a basic idea of what design I wanted based on some Pinterest pictures I saved, and Sophia really just took it from there! All the ladies at Luxe take great care in their work. You will definitely leave feeling pampered and beautiful.

    Gel X full set

    Such a great salon- clean, quiet, awesome vibe. Very talented artists, absolutely in love with my nails! Will be back

    Black matte gel manicure
    Isaura D.

    Love this place! Did a great job for second time on my gel manicure.. will be a regular customer from Now on. No fumes and mimosas don't hurt!

    Gel set on natural nails
    Javon C.

    Amazing salon! Super chic, very clean, extremely professional. The nails techs are all super talented and very friendly to talk to. This salon also offers COMPLIMENTARY coffee, tea and mimosas! What's better than that? Actually, what is better is the salon is free of fumes and offers some nail polishes that are chemical free and aren't tested on animals! One very important fact is this salon does NOT do acrylic nails. My nails are natural with gel polish so that is no issue for me. I highly recommend this salon!

    Finger nails
    Beth H.

    This place is the best! It's a very clean, hygienic place with tools. Ashley did a great job with my toe nails and finger nails! I got the lux pedicure and throughly enjoyed the scrub and hot towels. The gel figure nails were done perfectly! I would highly recommend.

    Gel manicure done by Sophia
    Reena M.

    Absolutely loved my experience here from beginning to end! I messaged them on a whim late night Friday at 11 PM and they responded quickly squeezing me in the next morning at 9 AM for a mani/pedi. They're still fairly new but definitely provided excellent service My nail technician was Sophia and she was super sweet doing a great job on my nails. She was really detail oriented and made sure I was comfortable during my whole appointment whereas other places I would flinch and they wouldn't even care. I did a regular pedicure and got the paraffin treatment with it. Perfect for my tired feet after a long week of work. While I was getting my pedicure done, the owner offered me drinks and I settled with sparkling water. She also sat next to me and talked with me which I loved because it made my experience not just a professional one but a personal one! My gel manicure was probably my favorite part. I loved the results and the fact that it didn't have that strong stench that I'm used to at other nail salons. I also love the fact that the brand they use, NCLA, is vegan friendly! overall, definitely found my new nail place to go to! They know what they're doing and really go the extra mile to not just take care of your nails but just you as a whole

    Manicure Nail Shaping, Light Cuticle Care, & Warm Towel. Finished with choice of Polish or Star Shine Buff
    Lorena G.

    Friendly nail techs, they will offer you refreshments when you first get there. Am they do beautiful job with your nails. I got a mani and pedi. The price was great and the salon was clean. Definitely coming back!

    Pedi Nail/hubcap color: #YoureSuchABudapest
    Claudia C.

    I'm over the moon with my new pedi from Luna Luxe NailLoft! All natural, fume free, non-toxic salon ... my new nail home

    Pedicure area

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    1 year ago

    The salon is clean and the staff is so friendly and helpful! I love that they offer a non-toxic experience. Will definitely be back

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    LOVE EVERYTHING ABOUT THIS NAIL SALON!!! The inside is inviting and gorgeous, as well as everything is organized. As well as the service!

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    Page 1 of 3

    Ask the Community - Luna Luxe Nail Loft

    Review Highlights - Luna Luxe Nail Loft

    I had the pleasure of meeting the owner Ashley and loved her from the minute she introduced herself.

    Mentioned in 14 reviews

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    Spring is coming... After seeing a deal on Groupon with all five-star reviews, and noticing it was…read moreclose to work, I decided to give Ashley a try for waxing. Great decision! Her location is very tricky to find - and google maps lead me astray. I actually had to call her to find the place. You have to turn into the Arbors at Carrollwood development (look for the flags at the entrance), circle a roundabout, and then her location is in the shops area, next to a laundromat. It is not marked very well, so look for the hanging sign. Her shop is just one room, so I waited outside while she finished with her current client. I love that she was exactly on time, even though she had back-to-back appointments. Ashley was awesome! Friendly, cheerful, and chatty, she made my waxing time fly by, with a minimal amount of pain. Her shop was bright and clean, and appeared to be very sanitary. The experience was just so perfect, I have already scheduled my next appointment in 4 weeks.

    I had a great experience with Ashley! Great customer service and very interactive with her clients…read more I received a classic set and eyebrow tinting. What I enjoy more was that she asked if she could do a few more things to clean up my eyebrows. To me that's important to make them look extra nice. I'm having a wedding soon so this was a big deal for me to look my BEST For our special day! She also have cute eyelash brushes to take as a gift with other items for purchase. Cute shop! Very personal able for her client and comfortable ! I will most definitely return to Ashley as a customer for life! Keep up the good work!

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    Ashley Perry Wax & Lash Bar is located inside Arbors at Carrollwood off North Dale Mabry & Ehrlich Rd.

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    Luna Luxe Nail Loft - othersalons - Updated June 2026

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