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    Luscious Lash Studio

    5.0 (5 reviews)
    ModerateEyelash Service
    Closed 10:00 am - 6:00 pm

    By appointment only

    Luscious Lash Studio Photos

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    Recommended Reviews - Luscious Lash Studio

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    Lisa's Lash

    4.6(151 reviews)
    2.6 kmMarina/Cow Hollow

    I'm so happy with my hybrid wispy cat-eye lash extensions from Sophie at Lisa's Lashes! I showed…read moreher an inspiration picture, and she not only followed it exactly, but customized it perfectly to fit my eye shape and size. She really paid attention to detail. Sophie did an amazing job -- my lashes look beautiful, wispy, and flattering without being overdone. She's truly talented! A little pricey for me, but honestly worth every penny. Highly recommend Sophie if you want lashes that are customized and professionally done!

    I have been a loyal client of Lisa Lash for quite some time, and I have spent a significant amount…read moreof money there over the years. I typically pay for the full service and also leave very generous tips--often around 40-45%--because I truly believe in appreciating people who provide excellent service. Unfortunately, despite being a loyal and respectful customer, my overall experience with the business has become increasingly disappointing. The biggest issue is the customer service outside of the actual appointments. Whoever is responsible for responding to client messages and handling appointment scheduling comes across as unprofessional, dismissive, and at times disrespectful. Booking appointments or communicating with the business often feels frustrating rather than welcoming. A business that depends on repeat clients should treat every interaction with professionalism and courtesy, and that has not been my experience. Another concern is the inconsistency in the quality of the lash technicians. While I have had wonderful experiences with a couple of them, several others have been surprisingly rude and lacked the customer service skills I would expect from a luxury beauty business. On two separate occasions, lash technicians pulled on my natural lashes hard enough that it was painful. Instead of apologizing or checking to make sure I was okay, one technician raised her voice and told me not to move--even though I had not moved at all. That interaction left me feeling blamed for something that wasn't my fault and made an already uncomfortable experience much worse. A simple apology and kindness would have gone a long way. I do want to recognize the technicians who consistently provide exceptional service because they deserve the credit. Sophia and Selina are outstanding. They are professional, gentle, highly skilled, and always make me feel comfortable. They take pride in their work, communicate respectfully, and provide the kind of customer experience that keeps clients coming back. If every technician and staff member reflected their level of professionalism, this would easily be a five-star business. This review is not meant to attack anyone personally. It is honest feedback from someone who has invested a lot of time and money into this business and genuinely wanted to continue supporting it. Excellent technical skills are only one part of running a successful beauty business. Respectful communication, professionalism, accountability, and making clients feel valued are just as important. I sincerely hope management takes these concerns seriously because there is tremendous potential here. Improving client communication, providing additional customer service training, and fostering a culture where clients are treated with respect would make a significant difference.

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    Artisan Eyelashes - Fluffy Hybrid Lashes by Elena!

    Artisan Eyelashes

    4.9(185 reviews)
    0.2 kmUnion Square, Financial District
    $$$

    This is such a long overdue updated review for Mary, specifically!…read more I've been working with Mary prior to moving out of SF for the last 6-7 months of my time in the city instead of Melissa (just based on our schedules, we had more conflicts and less mutual availabilities, but Mel is FANTASTIC still!) Mary is so patient, friendly, and has always been so meticulous with my lash details, she'll work on getting the lashes just right based on my natural eye shape. Before we start every filler session, she confirms the style I would like or if I'd like to change things up (and she is so accommodating whenever I do what to go longer, shorter, more natural, or more avant-garde, depending on the occasion!) I always look forward to my sessions with Mary, enjoy our 60-75 minute conversations even more, and before I moved, we even had a quick little breakfast party in the waiting area. I cannot recommend Mary enough to anyone looking for a professional and detail-oriented lasher who is not only great at her craft, but an excellent listener and lady friend! She is so kind and sincere, I miss her dearly!

    I came in for my first lash lift with Marissa and from the moment I walked into this lovely studio,…read moreI knew I was in great hands. The whole experience was so relaxing that I fell asleep while the service was being done. The space is very bright, with chill music and comfy beds. Once the service was complete, Marissa gave me detailed at home post service care for my lashes. Thank you for the outstanding care!

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    Luscious Lash Studio - eyelashservice - Updated September 2026

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