Highly recommend Butchers in Highland Village. Mel and the rest of the team are very responsive…read morewhen you need help. Butchers has been around for a long time, because their employees are knowledgeable and service oriented. Butchers 713-622-9766 (ask for Mel)

I just got a pool installed about 3 weeks ago. I have had hot tubs before but never a pool and I'm…read moreclueless. My neighbor recommended that I go here and get my water tested, even though I tested it on my own to get their recommendation. I have to say I got there about 20 minutes prior to closing and Jackson was there helping a customer but he acknowledged me and said he'd be right with me. After the customer left Jackson asked how he could help and I explained how new I was. He was so friendly and acknowledged all my questions. He also gave my guidance on some other things to look for in the future. After the test was done we only needed 2 inexpensive chemicals to get us on track. Jackson cared and takes pride in his work. I noticed alot of negative reviews on here and they all seem to be from many years ago. I think things have changed. As a business owner myself I understand how you can't ever get rid of negative reviews or feedback. I hope someone reads this and decides to give them a shot.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

My wife and I sought recommendations about a potential spa company and Olympic Pools and Spas came…read morehighly recommend via NextDoor. David, who owns the company, was very polite, educational, and walked us through the spa-buying process with complete transparency. We settled on a pre-owned model, which can be had for quite a bit less than new. This sense to be a logical choice during COVID-19, but truth be known, we're so satisfied with David that we may already upgrade our model. If you're looking to the the first to bathe in your spa, that's fine too. He's got many models to choose from, including a large array of Sundance Spas, which appears to be his go-to brand. If you're looking for a pool, David does those too! Contact him and tell him Ariel sent you.

Served by Brandon who was very helpful, explained the products and suggested to use various…read morecoupons. Ok the place is not cheap but convenient for the neighborhood and open in the weekends , I guess that deserve some additional markups. I always shop my pool supply here.

I mostly get good service, however, I went to the Leslie's Pool store for a water test in Richmond,…read moreTX today. And customer service Will G. was borderline abusive towards me. He did not want to print my water test. Almost yelled out all the stuff I need to do - like I am a criminal or something. An attitude towards me - I was scared to be alone in the store with that man. I will never go back. What is going on - disgruntled Employee? I am in shock!

The tech Jeremy was excellent. Esmerelda that answers the…read morephone in the service dept- has a haughty attitude, she has no intention of listening to the concerns of the customer. Additionally, she charged my credit card without ever contacting me to know the balance. I never got an invoice and it was way more than I discussed with Jeremy who gave me a heads up of the cost. When I called to discuss, again, haughty attitude, and the owners/managers of the store were gone by 3:50 pm....right-o! Based on this, I could not recommend. Looking at reviews now, I say you have less than 50% average of being less than happy with this business. Esmerelda needs to go back to kindergarten where they actually have more manners and business savvy than she has. And it looks like the only people that gave them 5 Stars are sauna buyers....the day will be coming when their experience with them differs most likely. The entire experience counts however when businesses only care about the money coming in, my experience is the norm for these type of people.

I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

Very pleased with our Katchaleaf pool cover for our kidney shaped pool…read more Just wish we had done it sooner. Our pool is surrounded by 40' tall live oaks which drop huge quantities of acorns, leaves and other debris, especially in the Spring. I was impressed how our cover was custom fitted and manufactured right on site at our house. The entire project took five hours. The cover has a high quality and very attractive appearance. And I thought the cost was reasonable. The cover is guaranteed for five years but it appears to be high quality and I expect it to last much longer than five years. Another big plus for us is that the leaf cover gives me peace of mind when our 13 pound dog is in our back yard. Many thanks to Mason for educating me on Katchakeaf covers and to Santiago for doing a superb job on the installation. Katchakid runs a very efficient business.

Very happy with our Katchakid safety net. We picked the blue and it's beautiful. Santos did a great…read morejob with installation and instructing me on how to use it. First time, took me 4 minutes to remove it and 10 minutes to put it back on.

They do shoddy work. Do not use! They installed a new pump motor. They installed it with a leak…read more More, I did not see the leak until months later. So, when I called them for warranty, they say another $246 to fix the problem that they did not do correctly the first time. See attached picture of how a leaky pump will look--note the dampness on platform. It's ok if you make a mistake but, it's a damn shame when you don't correct it. Customer service is bad.

Technician poorly communicated issues, did not follow up to explain what he fixed, and was very…read morerude throughout the process. We were also charged for an additional part as they claimed it was not working, but he told me he accidentally broke it off. I later found out from the Manager, who was very friendly but not that accommodating, that they even took a picture to highlight the issue, yet this was never shown to me by the technician or even mentioned. We were also double charged on a previous time when the same technician charged an additional site visit to fix a leak one day later. This was a leak in a slightly different location, but I guess he didn't do a thorough enough job during the first site visit.

If you are in need of a pool service I HIGHLY recommend Miguel. I have had several pool services…read moreand they were so undependable. Miguel does weekly service on both of my houses (Woodlands and Memorial) and he always has them sparking clean. Miguel was at my house almost the moment the roads were passible after the Hurricane Harvey flood even though he has a 2 week old baby and his own house is literally under water. He also told me today that 15 of his clients are going to be out of their homes which means they won't need him to clean pools. He's such a great guy and I'm praying he can stay afloat after this flood.

On website and on yelp it states he does pool cleaning services. When I called the number he says…read morehe doesn't do cleaning services. Inaccurate website and description of company.

We put it in an above ground pool during Covid because we couldn't get any other pool company to…read moreinstall an inground pool. It was one of the best decisions we ever made. Cryer Pools continues to service it. The kids hang out at my house because my pool is bigger than their inground pool.!

They provide excellent service! Anytime I've called to get something repaired on my pool they come…read moreout very fast and get the job done for me. With great communication.

After interviewing several companies, checking reviews, and doing my homework, I chose Richards…read moreTotal Backyard Solutions and it turned out to be one of the best decisions I've made. I had worked with them years ago when I purchased my Jacuzzi/spa, which is still gorgeous, but this pool has completely transformed my backyard into a private resort. The process took some time in the beginning with planning and design, but it absolutely paid off in the end. Between Montana, Jacob, and Stacey, and their fantastic and friendly crews, the final result looks like something straight out of a postcard. I literally can't stop staring at it. The back of my patio villa home is mostly windows. I used to keep them open just for natural light. Now, even at night, the view is so stunning that it feels like living inside a luxury retreat. I never imagined something this breathtaking could be my own backyard. They designed and built the pool, waterfall wall, and deck to blend seamlessly with my existing natural stone pond and waterfall. The attention to detail is incredible. As pretty much expected, we ran into a couple of snags and I'm a perfectionist. BUT what truly sets this company apart is how they handled everything. Montana, Jacob and General Manager Stacey they went above and beyond to make it right. and then some. The colors, textures, and overall design are just invigorating. And I don't even have to tell you how much my adult kids and grandkids love it, they never want to leave! Because I trusted their work, I continued with irrigation repairs, landscape design, and outdoor lighting and once again, they delivered a home run. I even added one of their chillers systems. In Texas, where summers last nine/ten months, pools can quickly turn into bathtubs. The chiller will make all the difference, allowing us to actually enjoy the pool even in peak heat. My backyard is now something people dream about. We're retired and used to travel to experience beautiful scenery. Now, we have that same feeling right at home from morning coffee to a glass of wine in the evening, it truly feels like our own private resort. I highly recommend Richards Total Backyard Solutions for pools, spas, landscaping, irrigation, lighting, and complete backyard transformations.

Great company to use! They did my pool and my sisters!…read more Worked with us the whole way and we love it! Thanks again!

Excellent work on our home great job! Great value and very transparent on pricing. Got plumbing…read moreelectrical floor, painting, kitchen and several bathrooms done. Terrific quality. Very responsive, answers calls day night and weekend. Would use for any renovation in the future. Does a great job coordinating with all subcontractors as well and makes sure everyone gets their job done We started on this project right as we closed in early January. The afternoon we closed on our house, Jesse started work right away

Del Cielo Custom Homes, Inc. is more than a custom home builder, but also a trusted and integral…read morepartner remodeling and repairing my home over the years. After purchasing my home from a different builder in 2007, which went out of business shortly after my purchase, I have relied on Del Cielo and their network of tradesman for various home repairs and remodeling. Finding a company you can trust and treats you fairly is hard to come by. I am so thankful that I know I can depend on Jesse and his team at Del Cielo to take care of my home as if it was their own.