So, I am kind of a high main't bish from Los Angeles. I needed my ding dang toenails cut, and I am…read morePARTICULAR about who I let touch my tootsies! (My bewbs get in the way for me to do it myself, don't ask!) Sami has a great site, and a contact for if that doesn't work! Msg'd her and she is the funniest, funnest, nail tech I've ever had the pleasure of paying! Truly "simply flawless" and her sense of self is sooo nice! Not to mention her studio is adorbs, her amenities? Beautiful! Got too absorbed to take pics, but trust, you like a sassy broad w skills to boot? Sami is your girl!!

Great service !! Probably the best place ever gotten my nails done! The vibe is amazing and…read morerelaxing for sure !

First time here, and I should have gone a LONG time ago. I struggle with back hair, even with a…read morespecialty shaving tool it is very difficult. I never considered wax because of the cost. Times and priorities change.... I decided to give it a try. I had my full back and shoulders done, for just over $100 not including tip. The appointment was easy to book online. Set up an account, book the time, you pay when the service is complete. I booked both services with Cassandra. She was superb! The girl at the reception counter was very sweet too. There were some parts that did hurt quite a bit, but it is over quick. Once the was is pulled off, the pain only lingers for a few seconds. She didn't laugh at me while I was spewing a stream of curse words every time a section was pulled. She may have had to go over some spots twice - sorry! The soothing gel treatment at the end really cools the whole area off. The whole thing was over in 30 minutes, maybe a little longer. Now I feel a bit less embarrassed taking my shirt off at the beach or pool, and no worries about the reactions when a woman touches my back. Definitely would recommend.

I had to switch my location because this particular one has terrible service. I found one in…read moreshelton that is wonderful, brand new, immaculate, and most of all all inclusive and welcoming. My wax specialist Britney did a great job. There was no awkward first time jitters. I went right into the butterfly position and she waxed every inch of hair she could find. I was so happy because she was fast and efficient and had a lovely disposition! The Manager at this location Fay Alili was simply the best. I was greeted by her welcomed in and she even went out her way to tell me about the new location and inform me about some products. I bought a few items and we chatted until my appointment. It was sooo refreshing! And they are dog friendly!! I found my new home and if I need to bring my dogter she is welcome!

This is place is probably the worst customer service experience I have ever had. The main person…read moredoing your eyebrows (as other reviews have commented on) is absolutely unprofessional and rude. She kept harshly pushing my face around even as I tried my best to stay still or hold my eyebrows tight. I have been getting my eyebrows threaded since high school and definitely have a high pain tolerance but this was extremely and unnecessarily painful. When I tried to communicate this to her, she ended the session short and headed to the counter to take my payment. I definitely recommend against getting eyebrows done here.

Taken today. The staff here nicked my eyebrow causing an obvious bald spot, refused to acknowledge…read morethe mistake and would not provide a full refund, accusing of trying to bargain for "free services". This exchange was so frustrating, while I appreciated the eventual 50% discount, would be seeking service elsewhere for the presumptive statements made. This is unprofessional. posting so hopefully others won't have the same experience.

Hair prior to appointment, what I requested, and what I got...they said they would cut hair to…read morematch photo but instead cut a lot more than the photo-ended up being about 7 inches of hair total...then I requested hair color in photo they said it might be a little warm based on my previous hair which I said was fine...then when I saw it they could tell I didn't like it and asked if it needed to be warmer-it is not ashy at all even the part that had been untouched by previous coloring. So so disappointed and unflattering on me. I hate being seen in public with this hair that cost over $300.

No matter what style, cut or color, these ladies make it happen! My go-to for all things hair!read more

After first going to another electrologist, I received a stroke of luck when a friend recommended…read moreCathy. Prior to trying electrolysis, I had waxed and tweezed. I also had some darkening of the skin in the areas where I had been tweezing, which had become quite noticeable and bothersome. While the first esthetician was very nice, I was a little concerned with the little sores I seemed to have after each treatment. After speaking to a friend, I decided to try another electrologist. I must say I was very pleased with Cathy's technique - no noticeable scarring on my face and her concern re: the condition of my skin. She is very sensitive to how you are doing during the treatment and checks-in throughout the session to make sure that you are not experiencing too much discomfort (she is treating individual hairs). While electrolysis does take longer than other methods of hair removal, I will say that it is well worth the wait. After going to Cathy, my unwanted hair is not just unnoticeable - IT IS GONE and my skin has cleared-up entirely. A friend recently commented on the absence of the dark spots I previously had on my chin. The business is in a great, discreet location. And, Cathy is a wonderful esthetician who makes you feel at ease and is really willing to work with you. I love that she is available seven-days per week and that she takes appointments all-day long from the morning until 7pm or so. Also, she is really accommodating - sometimes taking last minute calls and appointment changes. I highly recommend New Haven Electrolysis for anyone who is interested in hair removal.

I've dealt with quite a few hair removal techs over the years and Cathy has delivered some of the…read morebest results out of anyone I've worked with in her discreet and cozy home office. Her skill in the flash thermolysis modality is top-notch and her treatments have been quite effective. I have seen a dramatic reduction in the amount of hair on both my face and and on certain "pre-op" areas. Cathy is also a very welcoming, relaxed, generally knowledgeable, and intriguing person--she's non-judgmental, friendly and probably the first electrolysis or laser tech I've really looked forward to seeing every week for regular treatment for purposes other simply having hair removed. She's become a close friend over the time I've spent going to her for treatment. Scheduling with her is particularly easy, she always seems to have time available and is easily reachable by text message. If you live in the New Haven area--look no further than Cathy if you're looking to get Electrolysis work done, she's good at what she does!

Alyssa was so friendly, skilled, and very chill! We chatted through the whole appointment, and…read morewhich made the vibe very comfortable. It's been years since I've had a wax, so I was nervous, but I had no reason to be - if anything, it was way less painful than any of the alternatives I'd tried at home like sugaring or epilating. I'll absolutely be back!

First time getting waxed. I was so nervous about the whole ordeal. Alyssa made it a breeze to get…read morethrough. Talked to me the entire time to make sure I was comfortable which helped during the process. This was an awesome experience I will definitely be coming back!

It seems as though this state is losing Black estheticians so I decided to look for someone who…read moreworks for themselves, and came across Ariel. Her shop is located in the Phenix salon suites (go right past the front desk and immediately take a left, she's at the end of the hall on the left). Her space is well maintained and she is nice but the five stars are for the extremely (and I mean *meticulous*) thorough Brazilian wax she gave me. I am not a stranger to waxing as I have done it for at least a decade, but she made sure no hair was left behind, using hard wax and then strips to ensure my happiness. I was thoroughly impressed. I prefer sugaring but I didn't have any of the skin rawness that sometimes happens with rushed jobs. She is on par with other waxers in the area like Tommy's. I highly recommend her.

I had a not so pleasant experience at the European Wax centre and I have found that there were many…read moreother places in North Haven itself which were open on Sunday. It was easy to get an appointment at this place online through google. I don't come to this area of Universal Drive that often so was not very familiar with the place and google map led me to the other side of the road and it took 4-5 minutes for me to figure out where exactly the location was. Upon entering the main entrance, there was a receptionist who helped me find the salon as there are a few salons/stores inside the building. I think they all charge a bit higher than other local salons. The place itself was super clean and I was in and out in no time. The salon is more like a small room with just one person working and she can accommodate only one customer at a time. When it comes to the service and the overall waxing experience, I found it pretty average, and would say I have got better services for much cheaper price.

Safiya was great! Very patient and professional! Definitely my personal waxer oh and the prices are…read moreamazing! She offers snacks and beverages, very comfortable and warming space.

From the owner: Over 7 years of waxing experience. Contact us for all your needs. read more