Chelsie has magical hands that breathed into life back to my hair! My hair feels so much lighter and makes me wanna shake my head like I'm in a Pantene commercial. I also love, love all the styling products she utilizes. They smell so good and are chemical-free. She also knows how to give you that perfect cut that suits you. Most of the time I don't really know what I want. So it helps that she guides me to make the best decisions for my hair. I even trust her enough to give me bangs! I'm rarely happy with how my bangs come out. So I've stayed away from them for a long time. But I'm glad I took the chance today. Thanks Chelsie!! read more

Luster Hair Lounge - Thanks Chelsie! - Hair Salons Near Me - Austin, Texas

Update! 8/18/2020 Over the last few months, Chelsie has been cutting my hair and I'm a HUGE FAN! I have a pretty edgy, A-symmetrical pixie cut with half of my head shaved. The back is full of layers and texture that creates a swoop that flows into a chin length cut. Chelsie is very detail oriented and great at making this complicated cut seem like an easy job. My hair is always perfectly textured with lots of body. I have to mention, her shampoos are the most relaxing and pampering part of my experience. I have to remind myself not to fall asleep! LOL! She is never in a rush and always takes her time to make sure I leave with a smile on my face. I've even brought my sister for a visit & she was so impressed with Chelsie that she will drive 4.5 hours just to get a color and cut from her. If that doesn't convince you that she's amazing, idk what will. :) I have never been to a salon like this before. The service is outstanding!! You get a custom hair cut by professionals who take your styling preferences into consideration. And the best part, their products are chemical free!! I have searched near and far for a place that doesn't look at me crazy when I say im particular about the ingredients in my hair product. It doesn't even smell like a salon, it's wonderful! This salon is totally worth every penny! Plus, you get complimentary wine or champagne. HUGE BROWNIE POINTS! I will be a regular for life now! Thank you ladies!! read more

Local and lovely. In search of a new salon within my NW Hills neighborhood, I tried this little gem on a whim. From the first call, Chelsie was friendly, accommodating and customized. Considering the visit was shortly after salon re-openings, I was also impressed with the safety precautions in place including texting upon arrival and required mask wearing by both stylist and client. The owner, also naturally congenial, kept the salon open to complete my color/cut through to satisfaction and smiles of approval without mention of the hour. The experience and end result will keep me coming back! Thank you, Asta and Chelsie. read more

Luster Hair Lounge - Color and cut by Chelsie/Luster Hair Lounge - Hair Salons Near Me - Austin, Texas

AMAZING! I went in to see Chelsie and she gave me amazing highlights and toned my hair! It went from this brassy yellow to the light and beautiful ashy tones you see in all those cute Pinterest posts and instagrams! I will be back and highly recommend. Super talented and friendly! Updating: This is still my go to salon since discovering it a year ago. Chelsie does such great work! She's also really helpful with advice about maintaining colored hair and keeping it healthy which I appreciate. The whole atmosphere of the salon is super welcoming and fun! If you're looking for a place to get your hair done, this is it! read more

Luster Hair Lounge - Hair Salons Near Me - Austin, Texas

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After the pandemic struck what feels like a century ago, I have to admit that I had let myself go, including my hair styling and general appearance. I used to get expensive haircuts from local barbershops, but was never able to develop the authentic and personalized service I was looking for in a barber. It was always, "how do you want it?" My thought was always, how the hell am I supposed to know! Luster Hair Lounge completely leveled up my salon experience. Asta, the owner, took her time to consult with me and gave me the best damn cut and styling of my life! Mind you, she and her staff provide excellent service while following the most up to date practices to protect against COVID-19. I look forward to getting my hair cut and trimmed every few weeks. Just because the pandemic is a mess doesn't mean my hair has to be! I recommend Luster Hair Lounge without hesitation. read more

Oh my gosh Luster and Ashlee are amazing!!! They've made me LOVE going to hair appointments again! She immediately found the most beautiful combination of highlights and lowlights to make my naturally dull brown hair gorgeously golden blonde and multi-dimensional. And, I'd been wanting something exciting for years, and she gave me the confidence to add a brilliant hidden ("ninja") layer of blue beneath my hair, so I can show it when I want, hide it for Zoom calls when needed. It's one of those awesome things that just gives you a little extra something in your day. I love it and am so happy to have found Luster, and Ashlee!! read more

New to Austin, read prior reviews so tried it out. First, the place is beautifully kept and inviting. You are made feel welcome and special. Here's one difference, they actually listen! Kaleigh (hope I spelt it right) is a perfectionist, and so easy to talk with. She took care of me like I was a"bride".My haircut was nothing but perfect I received so many compliments. I tried a new color it didn't go well at home!!!(not salon's issue) but they couldn't have been nicer, very understanding, and attentive whilst changing the color the next day. Kaleigh taught me how to blow dry my hair fast and other neat tricks which I tried at home and it worked!!!( I hate styling my hair:)Thank you K. Asta you have an awesome employee. Love this place. read more

Finally, after living 20 years in Austin, I found what I was looking for so long... I enjoy visiting Asta all the time, and getting regular professional exceptional service! She tediously listens, has a great eye for a new hair style, and always has ideas to support fashion, hair type, and look. I had big trouble getting asymmetrical cut that I was so used to getting in Europe, and Asta does a great job. Also I trusted her with a color and was not disappointed. She uses high quality Eufora products, which proofed to be very healthy for my hair and enhances the look as well. Salon is always clean, and I always feel very welcome. Way to go, Asta! read more

Get ready to have the best hair cut!! I came in with long, dry and unmanageable hair. Basically a big hairy mess! I came to Asta again because I know she is very very dedicated to hair, the products you put in your hair and her passion for hair I've never seen before. I got my hair cut with her and a great cut and hair felt great. Then I went to other stylist/colorist and thought I could save a few pennies. Well I just about got the worst hair cut from a salon I wont mention. I walked away looking like Getty Lee. I even went back to try to get it fixed... she just made it worse. I wore my hair UP for the next 3 months. I was just terrible. I need to start ALL OVER because she did such a terrible job!! I went to Asta almost in tears begging for her to fix my hair. I wanted a completely new look. Instantly she could see my frustration and pain and put me at ease. She has such a soft and calm way about her - her confidence in her knowledge of hair put me at ease again. I had seen the 'make-over' shots she posted on line and the women looked terrific - you could tell Asta gave these women hair cuts that fit their face and style. That is what I wanted!!! Something that fit my very narrow face and still give me the 'not conservative' look. I was willing to take at least 8 inches off but not shaved. She told me the general directions she was going in. I completely trusted her. After-all she has an amazing track record since he had won more then just several awards. She cut and colored and she gave me a cut; I could manage, that fit me, framed my very narrow face nicely and my hair was no longer dry and was very manageable. It has been at least a month and am able to style my hair in a few different ways. My hair is still in great condition. I am still having so much fun with My hair cut. I can thank Asta enough for making me feel at ease and giving me what feels like the perfect hair cut. I so long my hair now!!!! read more

This might be a good salon for cuts and color, but DO NOT go here for a blowout. I was in the chair for one hour and 45 minutes and it looks terrible. No waves, no curls, nothing. It literally looks like I blew out my own hair, but with my eyes closed. She also put this stuff on it and it feels oily and not clean at all. I have never been this disappointed in a blowout and they charged me $45.00. Plus, everything seemed super unorganized and not professional at all. I cannot tell you how unhappy I am and will never, ever be going back. And this is coming from someone who gets blowouts super frequently. In fact, I've never even left a negative review before. I was even going to get one of my girlfriends a gift card to get her hair blow out for her birthday. Nope! Trust me. Save your time and money and go to a place that specializes in blowouts. Not a place that pretends they do. I'm literally going home to wash my hair and do it myself. read more

I went to Luster for the first time last Saturday. Jin was AMAZING! She took so much time and was very detail oriented with my fine hair. I will definitely be coming back. I appreciate how small this salon is, I think it gives them more time to devote to their customers. Previously, I went to a larger salon and often felt rushed over. I didn't get that feeling at all at Luster. Also, Luster, where did you get that awesome mason jar chandelier? read more

Alexiss at Luster Hair Lounge is amazing! She is a wealth of knowledge and is very personal and professional. I give her full control of the design and she makes magic happen! read more

Asta and Jin did an amazing cut and color! I had some severely outgrown color from another salon. Asta was thorough in understanding not only what I wanted but what the previous color was so she could come up with a plan to fix it. I wanted to go back darker but keep in some natural color. And they nailed it! One thing I love is they explain everything they are doing and why. Walked away with some great tips on blow drying and just overall more educated about color. The experience was one of the best I've had also -- beautiful salon, mimosas (special recipe, I hear), complimentary hand massage while waiting on color and just overall amazing company -- the staff and other clients sitting next to me. I even got a follow up call asking me about my visit. The products used are Eufora which are all natural and smell amazing. The color left my hair softer than I've ever felt it. Highly recommended. read more

This review is ONLY for the customer service I received over the phone. I called wanting a hair cut, a simple trim, that same day. The person answering the phone quickly placed me on hold to see if it was possible. 10 MINUTES LATER ON HOLD she comes back and says they were very busy and couldn't take me. Worst customer service received from a Hair Salon. If they cannot provide good service over the phone, I can only imagine the type of work they would do on my hair. Plenty of competition around in the area. I will keep looking. read more

I waited to post a review until I'd washed my hair and had a chance to style it by myself. I now feel comfortable saying that this is the best haircut I've had in my life! I got the Signature Cut, and I had only vague ideas about what I wanted (medium to short in length). Asta helped me pick a style that would be flattering and easy to manage. I have very thick, wavy hair, and she did an amazing job shaping it so that accentuates my face and feels light, which is quite a feat. It is very easy to cut my hair so that it just 'poofs,' since there's so much of it, but she spent a long time getting the details right, and it shows. My hair looks great with little to no styling. Thank you! I won't be going anywhere else while I live in Austin. Update: I have literally never gotten so many compliments on a haircut in my life. Strangers stop me and tell me they love it. read more

I have been getting my haircuts and cleanups here for a few year now. Asta does an awesome job. I always get compliments about my hair. Whenever Asta wants to try something new on me, I let her. She has a good eye for what suits you. My wife also trusts Asta with her hair as well. I had always gone to a barber shop before getting the Luster Hair Lounge experience. I am glad I made the change. read more

Go to luster! You will love it. I've been seeing Asta for years! She is very talented and understands all hair types. I love the Eufora line of hair products. The salon doesn't reek of harsh chemicals either. read more

I love this place! I've been looking for a good salon here in Austin since we moved from NY two years ago. I've tried 5-6 different places and I wasn't happy until now. I got a cut from Kenya a few weeks ago and I got so many compliments. And today I had color done. Again, a great job and I left feeling great. Kenya listens to what you want and delivers! read more

I was visiting from out of town and had seen a recommendation online to visit Luster. Oralia was my stylist and was very accommodating when I showed her two different hair styles for an updo. She did an incredible combination of both! I happened to be in there when Dewayne, one of the owners, brought food in, and he was so friendly and personable! He made sure I had a mimosa (extra points!) and I loved that on Saturdays they have a spread of food that customers can enjoy as well! AND they walked me to my car in an effort to not ruin my hair since it had started raining. Luster is a prime example that AMAZING customer service still exists! read more

Brought my 10 year old daughter in for a cut with Chelsea. She did a wonderful job. My daughter has very long hair and Chelsea was patient and kind. My daughter left with a huge smile and an extra dose of confidence. I have already booked a second appointment. Love that you can book online too! read more

Asta really listens. She is enthusiastic and truly values her co artists/workers. They are so pleasant - no attitude here! The products are A Plus and they value continued learning. After being here, then had my color done out of town, I was so appreciative of the corrective color done with kindness and sensitivity. read more

This was my 1st time at this place and I LOVED it! Everyone is really nice. I went for a hair styling and I could tell that Asta knows what she is doing and talking about. My hair looked, smelled and felt amazing. I am for sure coming back! I recomend this place 100%. Also, they gave me a delicious mimosa read more

No price list posted and only one product line. I was a walk-in with problem hair. I needed a full head of highlights, root touchup, and cut. Six hours later, I was asked to pay almost $300, 2.5 hours after closing. I got a treatment that cost $25 that I never agreed to, haircut for $40 and root with full head is $225! Ask before you get your "consult" because that's a hairdresser selling you on what you need to have done. Again, no prices posted or ever mentioned. Beware. read more

Walking into Luster Hair Lounge is like walking into your friends home. Jin is an amazing stylist. She sat down with me and did a consultation asking my likes and dislikes about my hair. I also have curly thick hair, she connected my under cut that now is a graduated bob. It looks amazing. 10 stars for this stylist! She also blew out my hair it lasted for 5days. read more

Four words - I LOVE MY HAIR!!! I moved to Austin 6 months ago. I was so nervous finding a hairstylist to tame my curls. I have been blonde for about 5 years and wanted to tone the color down. Asta and Kayleigh sat down and discussed several color ideas for my hair. These two beautiful ladies are AMAZZZZING!! The hospitality and service was such a delight. Even though I am tender head , Asta and Kayleigh was so gentle with my hair, I felt like I was getting a scalp massage. I appreciate Asta honesty and kindness. Kayleigh is such a delight and caring to each client needs! I wish nothing but the best for these two ladies because they are hard passionate artists!! read more

They provide really personalized service. I will be a repeat customer.

I could not be happier. I love Luster Hair Lounge and Asta! I have very fine, straight hair that hides nothing, so I have a difficult time getting a good haircut. Asta nails it every time! Asta starts each cut with a long conversation to really understand how you liked your last cut, any problems you had styling it, how your hair feels, what you want, etc. A few months ago I sat down in the chair and said I was bored and wanted a change. Asta knew my hair and remembered everything I had ever said about my likes/dislikes, and I walked away with a fun new haircut I love! Asta's so awesome! Asta is meticulous. Expect to spend a lot of time getting your cut. She cuts wet, she cuts dry, she styles, she cuts, she has you toss your hair this way, that way, tilt this way, that way. She is relentless in her pursuit of the stray strand! Asta is obviously very knowledgeable about the great line of haircare products she loves and sells, but never 'pushes' the products or admonishes me for using lower-end haircare products. Asta is an artist, a scientist and a perfectionist. She is passionate about her profession and it shows. read more

Asta is amazing!! I was recommended her by my previous hair professional in another city and state and I'm so glad I found her! She is absolutely fantastic with color, cut and styling and she has experience and knowledge of a very wide variety of hair types, which is exceptional. Her staff is always pleasant and polite and I'm certain they do a great job as well. Also, scheduling is very easy and you don't get the run around, which is nice. I've certainly paid much more for color and cuts in the past so feel that Luster Hair Lounge has reasonable pricing and Asta does complimentary clean ups for shorter hair. Overall, I'd highly recommend even if you don't live nearby. It's worth it. She listens and always gets it right. read more

"What happened to your hair?" and "What did you do to your hair?" These are not the questions you want to hear after getting a haircut. I got a haircut from Alexiss 6 weeks ago and it was great. Just what I wanted. Came back for a trim and said I love everything about it-just need it trimmed. She said how much. I said 1/2 an inch. Was clear that I don't spend much time on my hair. I don't have time. When we got in the chair she said she thought we should take an inch off. In retrospect, I think she was having a really bad day because besides that, the only things she said were things like "look down", "turn your head this way". She seemed to take a lot of time cutting and styling (I have fine thin hair). When she was done it had a lot of volume-poofy- not the straighter bob style I came in with. I said that I didn't like how my bangs looked. She said it's because of how they dried - they would look better after I washed and styled them. ?? She had spent 20 minutes blow drying my hair. Shouldn't you be happy when you walk out the door? It was only later that I realized she had completely butchered my hair. I have sections of hair that were 5-6 inches long that are an inch long! It takes me 20 minutes to style to look decent. Maybe that doesn't bother you. I could spend less than 5 with the old style and be out the door. I called the salon and the receptionist said she could get their head stylist to fix it. How do you make hair grow? It's going to take over a year to grow this out. Maybe it's a good haircut. But it's not the haircut I wanted. read more

I met Luster Hair Lounge at a bridal show in Austin. They offered a great, affordable price with their bridal package. They were very communicative through their emails, responding very quickly and working with me on prices and options. I needed flexibility with my wedding as there were two events in one day, and the owner was great about finding a price for me that worked, and worked with me on an hourly touch-up rate for the second event later that same day. Luster even offered me a discount for paying in full for my package. My bridal hair and make up trial was alright. I had an idea for what I wanted my hair to look like, but I hated it after the first try. The owner was gracious enough to spend extra time with me to find something I loved. The make up portion of the trial was a disaster. The woman who did my make up did not have the correct shade (I am darker) of foundation, so I left with white blotchy spots all over my face. But, I was reassured that by the time of my wedding, the correct color foundation would be bought. They kept this promise, thank goodness. The reason this review has 3 stars is for the events on the actual wedding day. My wedding planner confirmed with Luster Hair Lounge that my schedule for hair and makeup (for myself, 5 bridesmaids, my mom, and mother in law) began at 5am. Luster Hair Lounge arrived late, and by the time they were set up and ready to go, it was 5:30am. Luster Hair Lounge brought 4 workers with them: 2 for hair, and 2 for makeup. If we had followed the scheduled set out by my wedding planner and confirmed by Luster Hair Lounge, everything would have been fine. However, Luster Hair Lounge did not follow the schedule and ended up spending over 2 and a half hours on just ONE of my bridesmaids. Me, the bride, did not even get that much attention. I was also one hour late to my own wedding. It was ridiculous. I had 3 unhappy women on my wedding day, all who had their make up done by the same woman. These same women, in the afternoon, refused touch up services by Luster and did their own hair and make up because of how unhappy they were with the makeup from the morning. A few days after my wedding, I hear from my bridesmaids that the workers that Luster Hair Lounge brought were being unprofessional in speaking poorly about my wedding party. At my wedding. In the hotel room we were getting ready at. This, in my opinion, is HIGHLY unprofessional. I am unlikely to recommend this vendor. read more

Luster is one of the few places in Austin to buy eufora hair products, which are wonderful. I stopped by today - forgetting it was Monday and most salons are closed - and the owner happened to be there. She unlocked the door, booted up the computer and sold me my products. Couldn't have been nicer! read more

I would not ever return to this establishment. Oralia was my stylist, and I received one of my worst haircuts ever.