My grandmother lives here and LOVES it! She has lived there for almost 2 years now and has become a…read moretotally different person. She always has something to do and has made so many friends. She loves the food and I have joined her for meals and must admit it is not what I expected. They have fantastic fried chicken and roast! The staff is wonderful and they genuinely care about the residents. I toured a lot of places with her and we are so glad we chose Independence Village. She says she is in the best place in town and I totally agree!

From the owner: Independence Village Senior Living offers a reimagined retirement experience. We invite you to…read moreexplore our beautiful community with curated culinary experiences, meticulously designed amenities and customized care.

I worked here for three years and busted my butt while my boss just sat on his! To get him to fix a…read moreleaky toilet was not his job anymore once he found out that I knew how to work on them. I seen a resident in A Wing that had laid with ceiling tile on her ALL NIGHT LONG without ANYONE HELP HER UNTIL I CAME IN THE NEXT MORNING! seen a resident in A Wing again go to the Hospital because Maintenance, (my boss) sprayed the residents room from head to toe with "Pool Shock BLEACH," because the resident urinated in the room!!! Sprayed it DOWN and walked away and let them bring the resident back to the closed up room without ANYMORE CLEANUP! " The resident went to the Hospital with respiratory issues, GO FIGURE! And do you think that anyone got into trouble for it? "HELL NO," NOT WHEN YOUR WIFE IS CORPORATE, HE'S CORPORATE AND HIS STEPDAUGHTER IS HIS BOSS!" TALK ABOUT NEPOTISM!!! AND I'M THE ONE WHO GOT FIRED??? I WOULDN'T BRING MY GOLDFISH HERE FOR A DAY!!!!!

My Grandmother opted into 'the Proctor Home' of her own volition about 6 years ago. Just after her…read more88th birthday after enduring the beginnings of a really brutal mid-western winter in the house she and my Grandfather owned for years and years. This place in seriously an A1 facility, so much so I say add another damn star! You walk in and it looks like the lobby of a 4 star hotel. Staff is really nice and really caring. The worst thing I can say about this place is in the words of another lady who lives there. "the food sucks, and the pudding is worse". She is correct on both accounts. The coolest thing I can say about small town living, and this place is that my lovely 95 year old Grandma is so happy there. Her apartment is really pretty tho filled to the brim with bricka-brack. She asked me to join her for dinner so I could meet some of her friends how could I refuse her? What I didn't realise was that she meant her friends from childhood. I sat at dinner with Aberdean, my grandmothers best friend from the 7th grade. They were 12! and back together after literally 80+ years. Boggles my mind... Proctor, tho nobody wants to be, or wants their loved ones to be in a home of any kind, is really a place where the widowed can live in the company of people they have known most of their lives. Imagine the comfort of that in a world taht has so drastically changed over the long courses of their lives. Frankly, I was really impressed by this place. The whole place is spotless. Nobody is neglected and everyone is so nice. My Grandmother is apparently referred to by the staff as 'the rowdy'. She likes to dance even tho she has terrible knees and a walker, she gets the others up and moving too. They are all grateful for her, and I am grateful for them. Proctor is ok by me. But the food does have to change. They're getting a new food service this month. If it gets better I'll let you know, as I'm sure that will be the burning question on all of your minds in the near future.

From the owner: For over 100 years Proctor Place has provided high-quality Life Care with comfortable independent…read moreliving and unmatched healthcare. Proctor Place provides best-in-class options for independent living with the assurance that all your future healthcare needs will be taken care of. Come experience the joy of comfortable independent living and unmatched healthcare. The Proctor Promise is a commitment to care for our residents for life. It is a pledge to put each resident's physical, mental, and emotional well-being first, every time. It is an assurance to make this a senior living home each resident values and enjoys. It is a dedication to grow, improve, and always make life here better for all.

My parents have lived at Overlook for over a year. Before them my Uncle and Aunt lived there. I…read morehad the pleasure of spending a week there with my mom while my dad was in the hospital. To say this place is amazing does not even do it justice. The Activity directors Kara and Rachel are wonderful. They enrich the residents lives each day. They are warm, loving and just all around great people. They truly love what they do and plan the best activities for the residents. People can stay active all day long if they choose. Kara and Rachel know each person and genuinely care for each of them. Without these two women Overlook would not be the same. The kitchen crew are a nice group of people and make great food through out the week. In finance Jaime is great and nice to work with. The cleaning crew is wonderful too. Such a fun, nice group of ladies. They keep the space spotless and do a great job on the residence rooms. The whole atmosphere at Overlook is friendly, upbeat and positive. The size of Overlook is great. Not to big where people don't know each other but a great size where there is space however, they all know each other. I can't say enough great things about this place! All I know is I feel blessed to have my parents at such an amazing place! Thank you Kara & Rachel

Overlook Village is bright, clean, and beautiful and centrally located in Moline. When you look…read moreclosely you will see happy, very social residents living a busy, enriched lifestyle. The care staff is top-notch, kind, and compassionate. The food is really tasty and there are tons of choices. They even have a therapy dog! I sleep better knowing my dad is well cared for!

The Amber Ridge Memory Care Community is an extremely well-maintained senior care center that…read moreprovides optimal resources for their residents. The facility is a top-notch, state of the art Five Star Senior Living Center that specializes in establishing personalized relationships with the individuals which they care for.

It's just like home at resthave they treat everyone like family there..very clean facility with…read morefriendly staff I'd recommend it to anyone looking for a great place for their loved ones

From the owner: We are here for you as your healthcare needs change. We have assisted living apartments, medicare…read moreskilled care to get you back home, and long-term nursing care, all under one roof! Definitely worth the drive!

This place is wonderful! Everyone there is so kind and they treat their residents like family! My…read moremom had a great experience here! I highly recommend Silvercrest Garner!!

From the owner: Silvercrest Garner Senior Living offers a reimagined retirement experience. We invite you to…read moreexplore our beautiful community with curated culinary experiences, meticulously designed amenities and customized care.

Very good care, knowledgeable staff, helpful administration and good food. You can be flexible with…read moremost services offered. Therefore, you can very much customize your life here. I would recommend living here to anyone looking for supportive/assistive living.

We moved Dad in after Covid precautions were relaxed a bit. We found that minimal help was given…read morewith ADLs like dressing, bathing, light housekeeping and medicine reminders. "They're supposed to be independent," we were told when Dad asked for help making his bed. RN works 40 hr wk, is not there nights/weekends, she does hands on care like bandages, aides not allowed. When touring and signing contract, family was told all staff are in-house employees but aides are mostly outside agency so rotating strangers were providing care who didn't build any bonds with our Dad. Some were caring and wonderful, some were not. (None were abusive.) "Good" activities like going out for lunch or dinner or anywhere are RARE. On Medicaid? $30 left after cable/phone, you can't go unless family pays. So it's mostly the rich kids clique that gets to go places. A HUGE positive is Medicaid residents still get/keep their private rooms, not forced to share a room, and receive exact services and care as the cash payers. Cash pay starts at $5K+/mo for a studio. Our big problem and why we moved Dad out recently- LACK OF PROMISED CARE/ACTIVITIES. We were treated like complainers by apathetic Administrator when we pointed out specific items in Dad's contract not being done. No idea if our issues were ever discussed with nursing director or activity manager but they were never corrected. Dad didn't get twice/week shower, aides spent under 10 mins/day interacting with him, some complained LOUDLY if he'd buzz for a little help standing up from toilet. To their credit, we thought staffing was bare minimum and know CNA turnover is high. Maybe treat them better and pay them more to retain staff? Care was rushed. Calendar activities are a joke, shows many daily options but most are lame worksheets left on door to be done alone. Contract states care and activity plan SPECIFIC to Dad's needs would be written up and followed, which never happened. We were promised (and paying for) stimulating activities and a social life for Dad. He could sit home alone and do nothing for free. He's just a little slow getting around but wanted friends and things to do! Activity woman snippy and defensive when asked about activity plan, would also evade us when we visited. Food is average institutional food, nothing special. The rooms and bathrooms are large and the outside grounds are very nice. We are still waiting on partial month refund almost 3 months after moving Dad out so some issues with the office which they say corporate does the refunds. Heritage Woods of Yorkville is far from terrible but did not come close to meeting our expectations to keep Dad busy and engaged.

the nursing director has minimal contact with residents or staff the staff are located next to…read moreher office vs in the assisted living space where they used to be she is brash and condescending there were three administrators while my sister was there 6 months and yes this is my sisters Yelp account when Todd Novaczyk was the owner and overseer the place was wonderful now his son Ryan manages it and dear God it has gone down hill activities used to be two full time staff, now one person 8 hours a week call lights take up to 50 minutes to be answered because the are so short staffed items are stolen and the response by crystal the nurse and Bobby the new admin were well what would you want us to do about that! A window blew into my sisters apartment the first month, ine nurse Sally is so forgetful and gruff she scares me asking patients how many pills they should take or what color of pill to take I will be contacting the state soon

i would not recommend looking into this environment as a place to work. management degrades their…read moreworkers as they sit in their offices all day gossiping. they say the residents come first when in all reality they don't. mangers refuse to come in and help when staff is short saying it's not their responsibility to pick up staffs slack. they raise rent every year but, take away things that benefit the residents.

The food is excellent, which is always open to debate, dependent on tastes…read more The care is also excellent. If you have a problem, the staff is always available to help. Help is also available when moving in. They're available to help place your belongings and doing the clean-up. We have an HO Gauge model train layout which is really cool, Maintained by residents, it's a real terrific attraction, particularly for grandchildren. There are many arts and craft opportunities, both hands on and lectured. Transport is available wherever you need to go in the QC area. A great place to live!

The food is terrible especially for guests who pay $15 a meal. For Easter they had brown meat that…read moreI read later was lamb. Coffee is weak. Basically tastes like leftovers that should be thrown out. My husband loves comfort food and he hated it too. I prefer healthy choices so I ate as little as possible. What happened to the omelette bar they had last year? Lots of desserts that I avoided. They are the last thing a senior citizen needs. I am 71.